Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.

Hello everyone, I'm encountering a blocking issue with my first-time Non-Consumable In-App Purchase​ after a rejection. Here is the exact workflow: Initial State: My App and IAP (com.marryflow.app.premium.lifetime) were linked and submitted together for the first time. Rejection: The IAP was rejected, and the App was consequently rejected as well (metadata rejection). Resubmission: I fixed the IAP issues and submitted it again. Its status is now "In Review". The Block: When I uploaded a new binary and went to the App Version page (under the "In-App Purchases" or "Subscriptions" section), the IAP that is "In Review" does not appear in the list. The interface only seems to allow selecting IAPs with "Ready to Submit" status. My Questions: Is this an expected system restriction? Meaning, once a first-time IAP enters a standalone review cycle, it cannot be manually re-attached to an App version? If so, is the correct resolution to ask the App Review team to reset the IAP's status back to "Ready to Submit"​ so that I can select it on the App Version page and submit them together? Currently, my App is submitted (without the IAP attached) and the IAP is stuck in "In Review". Any guidance on the proper workflow would be greatly appreciated. Thank you!

Hi everyone, I'm experiencing an unusually long wait time for my TestFlight external build review and wanted to see if others are facing similar issues in 2026. Current Status: Platform: iOS App Version: 1.2.90 (Build 24) Build Type: TestFlight External Testing Current Status: In Review - not "Waiting for Review" Time in Current Status: Over 2 weeks Submission Timeline: Current Submission: Wednesday at 9:49 AM (iOS 1.2.90 Build 24) Previous Submission: March 9, 2026 at 2:20 PM (iOS 1.2.90 Build 11) - Status: Completed (Rejected) Full History: March 9, 2026 2:20 PM - Initial submission (Build 11) March 15, 2026 5:25 AM - Rejection from Apple March 24 - April 15, 2026 - Multiple back-and-forth communications (5 messages total) April 15, 2026 2:22 PM - Last response from Apple Recent (Wednesday 9:49 AM) - Resubmitted new build (Build 24) Current - Still "In Review" after 2+ weeks What I've Tried: ✅ Addressed all rejection issues from the previous review ✅ Submitted a new build with higher build number (11 → 24) ✅ Submitted expedited review request through App Store Connect ✅ Contacted Apple Developer Support via email ✅ Requested phone callback for escalation What Concerns Me: The build has been stuck in "In Review" status for over 2 weeks This is AFTER already going through a full review cycle (rejection + resubmission) Normal review times are supposed to be 24-48 hours, even with the 2026 backlog The previous review cycle took over 1 month (March 9 → April 15) This is completely blocking our beta testing program Questions for the Community: Is anyone else experiencing 2+ week "In Review" times for TestFlight external builds in 2026? Does a previous rejection cause indefinite review delays on resubmission? Has anyone successfully resolved this by canceling and submitting a brand new build? Are there effective escalation paths beyond standard support channels? Could this indicate an account-level review issue? What I Understand: Review times have increased in 2026 due to higher submission volumes Previous rejections can lead to more thorough reviews However, 2+ weeks "In Review" (not even "Waiting") seems abnormal This delay is severely impacting our development timeline and beta testing plans. Any advice or shared experiences would be greatly appreciated! Thanks in advance for your help.

Hi, I got the error( IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) ) when run the code ( final InAppPurchase _iap = InAppPurchase.instance; Set kids = {‘some_available_product_id’} _iap.queryProductDetails(_kIds); ) from flutter I don’t know why this happened, can you let me know this?

So i submitted my app what seems like a dozen times now and they keep rejecting it due to Guidelines 5.1.1(i) - Privacy - Data Collection and 5.1.2(i) - Legal - Privacy - Data. The full section is: Issue Description The app appears to share the user’s personal data with a third-party AI service but the app does not clearly explain what data is sent, identify who the data is sent to, and ask the user’s permission before sharing the data. Apps may only use, transmit, or share personal data after they meet all of the following requirements: - Disclose what data will be sent - Specify who the data is sent to - Obtain the user’s permission before sending data - Identify in the privacy policy what data the app collects, how it collects that data, all uses of that data, and confirm any third party the app shares data with provides the same or equal protection Next Steps If the app sends user data to a third-party AI service, revise the app to explain what data is sent, identify who the data is sent to, and ask the user’s permission before sharing personal data with a third-party AI service. If it does not already, the app’s privacy policy must also identify what data the app collects, how it collects that data, and all uses of that data, including if it is shared with a third-party AI service. Note that only including this information in the app's Terms of Service or Privacy Policy is not sufficient. If the app does not send user data to a third-party AI service or does not include a third-party AI service, reply to this rejection to confirm and add this information to the App Review Information section of App Store Connect. So i did this. My app uses 3rd party Ai services for facial scans and Ai morph features. Ive explained what data is used, what data i sent, etc. This is in my Privacy Policy and ive aded a section in both pages for Scans and Ai Morph since they are 2 seperate operations, but there a notification that pops up when the user first uses the feature and on the same screen theres a text that says 'By using Facial Scanning you agree to our Privacy Policy and Terms" and the same for Ai Morph except it says Ai Morph Feature and not face scan.. And yet Apple keeps rejecting it. So what else do they require me to do?

Currently our app Juris: Learn the Law has consumable IAPs available publicly. We've recently added a subscription to a new update, but since we already added consumable IAPs, we can only submit new IAP on their own and cannot attach it to a new binary. The issue is that when we submit the subscription for review, it gets rejected and the reviewers respond that the subscription needs to be included with a new binary, even though we can't attached it to a new binary. We submitted a new binary at the same time we submitted a new subscription, but the new binary would be approved and the subscription would be rejected. The update with the subscription is available, but the subscription isn't, meaning users cannot use the new features which require the subscription.

I've added two new users to our App Store connect account but when they follow the link in the invitation email, they're taken to a blank white page in their browser. I've had them try with an incognito browser and cleared their browsing data but have had no luck. We stopped trying for a few weeks and today, I sent a new invitation and they experienced the same issue. Can't seem to nail down why this is happening.

Hey everyone, hoping someone here has seen this one because Apple support has basically gone silent on me at this point. Quick rundown of the situation: I submitted my app for review for the first time about 2 weeks ago, with my in app subscriptions attached to that first binary. That worked exactly like it's supposed to, subs and binary went into review together. The binary got rejected and the subs got rejected with it. Since then, every single time I create a new app version, the option to submit my subscriptions alongside it just isn't there. There's no "attach subscriptions" prompt anywhere in the new version's submission flow. So the only way I can actually submit the subs is on their own, straight from the Subscriptions page. And every time I do that, they come back rejected for one reason only, that they need to be submitted with a new app version. Which I literally cannot do, because that UI option doesn't appear in my ASC anymore. It worked the first time, and ever since that very first rejection it's just vanished from my account. What I've already tried: Multiple new builds over the past 2 weeks, each one addressing every bit of review feedback Bumping the version number a full major release (1.x to 2.0) incase ASC was caching something Leaving detailed review notes asking them to please review the subs alongside the current binary even though they aren't formally tied to it Including screen recordings in App Review Notes showing the option just isn't there on my end Submitting through the developer contact form, multiple times. Replying directly in Resolution Center on the rejection itself The usual stuff, refresh, clear cache, different browsers, Safari and Chrome. Same result everytime Honestly I'm fairly demoralised at this point. The hard part is that this is me costing real money for every day it drags on, users genuinely cannot upgrade to a paid plan because the subs aren't live, and as a 18 year old solo dev this aint easy. My actual question is, has anyone here run into this specific thing where the "attach subscriptions to a new version" option just disappears from ASC after the first rejection? Is there a known workaround, or a particular contact form topic that actually gets a human response within a reasonable timeframe? With all this being said I could be a complete idiot and theres something im missing and thats why its not working. If thats the case please just tell me im being stupid and that im missing something because i deserve it lowkey... I've even started thinking about deleting the subs and recreating them from scratch as a complete last resort, but that feels nuclear and I'd rather try anything else first. All help would be greatly appreciated thanks everyone 😄

Our app was approved for distribution yesterday, however our In-App Purchase subscription products have been in Waiting for Review status for several months, without the ability or option to manually connect to the app when submitting for review. As a result the App Store is incorrectly displaying our app as a $6.99 one-time purchase instead of Free with In-App Purchases. What can be done to connect the app to the subscriptions.

Hi everyone, I’d appreciate guidance on a 2.5.2 rejection. My app was rejected with this message: “During review, the app installed or launched executable code. Specifically, the app allows users to install apps created by other users.” What my app actually does: Users create/share tool templates (not binaries/plugins). A template contains only: form configuration (text fields, dropdowns, checkboxes, sliders, etc.) At runtime, placeholders like #TextField are replaced with user input, then the final prompt is sent to a server for AI response. *The iOS app does not download/install/execute native code, scripts, frameworks, or dynamic modules on-device. I suspect review interpreted the word “install” in my UI as real app/code installation anyone knows what can i do to fix this problem. thank you,

Hello, I am seeking guidance or an internal escalation regarding our app (App ID: 6480077134), which has been in the "In Review" status for over 30 days. Despite several attempts to resolve this through standard channels, we have not received a status update or a response to our latest correspondence. We have already: Requested a phone callback (Result: "We'll email the review team," but no follow-up). Submitted a formal Expedited Review request 14 days ago with no response. Attempted to contact the review team via email over a week ago (exceeding the 72hr response window). Our last correspondence addressed feedback regarding Guidelines 2.3.2 and 2.1(a) as follows: Guideline 2.3.2 – Promotional Images & Price References Removed all promotional images from IAP products. Removed price references from display names (e.g., changed "90 Day Free Trial" to "90 Day Trial"). Guideline 2.1(a) – App Completeness (Conversations) Provided clear reproduction steps for the "Conversations" feature, clarifying its contextual design. This version is an update to an existing app already on the Store, and this delay is now significantly impacting our business. We are concerned the submission may be stuck in a technical queue or an un-notified account hold. Any assistance or visibility from Apple staff or the community would be greatly appreciated.

My app is already in production, and there are purchases. But people from Europe cannot download it because I need to pass DSA compliance. The DSA regulation status has been “in review” for about a month already. What do I need to do?

Hello, My app "Glow Mode: AI Skin Scanner" (Apple ID: 6762376419) has been blocked from distribution in all 27 European Union countries for 49+ days due to Digital Services Act trader verification stuck in "In Review" state. Current state in App Store Connect: • Business → Compliance → Digital Services Act: "In Review" since 24 March 2026 • Pricing and Availability → Manage Availability: all 27 EU countries show "Trader Status Not Provided" → "Cannot Sell" • App-level: declared as "trader app" ✓ • Account: published in 148 other countries, all agreements / banking / tax forms verified and Active Apple's stated typical review time is 5 business days. I'm at day 49. Several other developers have reported identical issues in recent threads: • https://developer.apple.com/forums/thread/822744 — DSA Review stuck • https://developer.apple.com/forums/thread/822857 — App not available in EU • https://developer.apple.com/forums/thread/818244 — Review stuck 2+ months I've also filed a support case (ID: 20000114608599) but wanted public visibility in case this is a systemic issue affecting multiple developers. Questions for Apple staff and the community: Has anyone resolved a DSA verification stuck this long? If so, how? Is there a backend status that may already show "approved" while the UI continues to show "In Review"? What is the recommended escalation path beyond the standard support form? Thanks in advance for any insight.

Hello Apple Developer Community, My iOS app was rejected during App Review because the promoted In-App Purchase donation product showed this error: “Donation product is not available yet” App Review details: Device: iPad Air 11-inch (M3) OS: iPadOS 26.4.2 Internet connection: Active Last reviewed build: 1.0.0 (1) App is iPhone only In-App Purchase type: Consumable donation product The app uses StoreKit to load the donation product from App Store Connect. On my side, the product is configured in App Store Connect and works during testing, but App Review reported that the product was not available when they tested it. I would like to confirm the correct setup for a promoted In-App Purchase / donation product before resubmitting the app. Questions: My In-App Purchase product, which is added under In-App Purchase Information in App Store Connect, is currently showing the status “Waiting for Review” while my app build has been submitted for review. Could this be the reason my app is showing the following StoreKit error? “Check the local StoreKit configuration or App Store Connect setup for com.xxxxxxxxx.xxx.xxxx.” I would like to confirm whether an IAP product that is still “Waiting for Review” can be loaded by App Review during testing, or whether it must be approved together with the app before StoreKit can return the product successfully. The product ID in my app matches the product ID in App Store Connect, and the app uses StoreKit to load the product. Can App Review test a promoted In-App Purchase before the app itself is approved? Is there any delay after creating or editing an In-App Purchase before it becomes available to App Review? For an iPhone-only app reviewed on iPad, can this affect StoreKit product loading or promoted In-App Purchase availability? Any guidance on the correct App Store Connect setup would be appreciated. Thank you.

My app has been pending review in App Store Connect since April 13, 2026. I have already contacted Apple Support ticket 102873493392, but I’m still stuck in the same situation with no clear explanation or timeline. This delay is becoming really frustrating, especially after following the required process and receiving no meaningful update. I would appreciate it if the App Review team could look into this case and let me know what is blocking the review.

Hello, I am experiencing a persistent issue with auto-renewable subscriptions during App Review. Despite verifying all configurations, the subscription purchase flow fails and the app continues to be rejected under Guideline 2.1(b). Environment App built with FlutterFlow (no Xcode access, Windows-only development environment) purchases_flutter SDK v9.9.5 (RevenueCat) iOS deployment target: iOS 13+ Review device reported by Apple: iPhone 17 Pro Max, iOS 26.4.2 Configuration verified App Store Connect: Subscription group plateup_pro created and configured Products plateup_pro:monthly (1 month) and plateup_pro:yearly (1 year) created with all required fields Both products status: Waiting for Review Paid Apps Agreement: Active as of May 8, 2026 All tax forms active: Brazil Tax Form, W-8BEN-E, W-8BEN Banking account: Active RevenueCat dashboard: In-App Purchase Key configured and validated: Valid credentials confirmed App Store Connect API Key configured and validated: Valid credentials confirmed Apple Server to Server Notifications: configured correctly Entitlements, Offerings and Packages: correctly configured and linked to both products Purchase tracking: All purchases in RevenueCat (default) App (FlutterFlow): RevenueCat Purchase action configured for both $rc_monthly and $rc_annual packages Action output variables isMonthly and isYearly checked after purchase Both FALSE paths now display an informational alert: "Purchase unavailable. Please try again later." Paywall screen includes subscription title, duration, price, auto-renewal disclosure, EULA and Privacy Policy links, and Restore Purchases button The problem When the reviewer taps "Start 7-Day Free Trial", the RevenueCat Purchase action returns false for both isYearly and isMonthly, causing the informational alert to appear instead of completing the purchase. The reviewer sees this as a bug. Our diagnosis suggests this may be caused by one or more of the following: Subscription products stuck in "Waiting for Review" status — StoreKit may not return products that have not yet been approved, even in the sandbox environment. This appears to be the circular dependency described in this forum thread: https://developer.apple.com/forums/thread/818349 First-time subscription submission flow — The App Store Connect UI shows the message: "Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app's In-App Purchases and Subscriptions section on the version page before submitting the version to App Review." We have attempted to add the subscriptions to the version page before submitting, but the option to select them was not consistently available. Possible SDK compatibility issue with iOS 26 — The purchases_flutter SDK version is managed by the FlutterFlow platform, and we cannot rule out a compatibility issue between the SDK and StoreKit on iOS 26.4.2. Sandbox testing limitation We are unable to reproduce or verify the issue locally because: The app is developed entirely on Windows using FlutterFlow We have no access to Xcode or macOS Enabling Developer Mode on the iOS test device requires Xcode, which we do not have Without Developer Mode, the Sandbox Account option does not appear in iOS Settings → App Store Our only available testing method is TestFlight, which does not support sandbox purchases without Developer Mode enabled This means we cannot confirm whether the purchase flow works before submitting to App Review, creating a dependency on the reviewer's sandbox environment. Questions Can StoreKit return subscription products in the reviewer's sandbox environment while those products are still in "Waiting for Review" status? Or must the products be approved first? Is there a way to correctly attach auto-renewable subscriptions to the app version submission from App Store Connect, given that we do not have access to Xcode or the App Store Connect API? Is there a known compatibility issue between purchases_flutter v9.9.5 (RevenueCat) and StoreKit on iOS 26.4.2 that could cause the purchase action to return false? Is there any alternative way to test sandbox purchases on iOS without enabling Developer Mode — for example, directly through TestFlight? Any guidance would be greatly appreciated. We have now gone through multiple review cycles with the same result and have exhausted all configuration options we can verify from our environment. Thank you.

Dear Apple Team, My app was rejected during App Store review on the basis that it must provide the same functionality as the web version. I respectfully asked the reviewer to clarify where this requirement is stated, as I could not find it in the App Store Review Guidelines. However, my question was not addressed, and the app remains in Rejected status. Could you please advise on the best next steps and the expected timeline for resolution? Thank you.

Hello, My app (Apple ID: 6760485927) has been in "Waiting for Review" status since May 7, 2026 — now over 5 days with no progress and no messages in the Resolution Center. The account is in good standing, all agreements and banking information are active, and no action appears to be required from my side. Could someone from the App Review team please check whether there is any issue with this submission, or confirm that it is simply pending reviewer assignment? Thank you.

Dear App Review Team, I'm following up on our submission with App ID: 6762607820, submitted on April 30, 2026. The build has now been sitting in 'Waiting for Review' for 12 days. During that time, we have received no status update, no rejection, no metadata feedback, and no communication of any kind. We have also reached out via Apple Developer Support regarding this issue and have not received a response from that channel either. A 12-day silence is significantly outside the typical review window Apple publishes. We need clarity on the following: The current status of the submission and the reason it has not entered active review after 12 days A concrete timeline for when the review will begin or conclude Confirmation of whether any internal flag, hold, or routing issue is affecting this build The submission is complete and ready for review on our end. We respectfully ask for a prompt response and resolution. Thank you.

Hello, I would like to ask for guidance regarding the termination of my Apple Developer Program account. The account had been active for over 15 years and was my primary source of income. In November 2025, I received a notice stating: You provided fraudulent and/or false account information, documentation, or otherwise falsely represented yourself or your submitted app to Apple either during the account enrollment process or after the account was created. I take this matter very seriously. I have always used my real identity and valid documentation, and I have never intended to misrepresent myself or my apps in any way. I am fully willing to provide any documents again to reconfirm my identity if required. Over the past several months, I submitted multiple appeals in an effort to better understand the reason for this determination. However, I have only received general responses without specific details or actionable guidance. Six months later, I received a final Notice of Termination. I fully respect Apple’s policies and the need to maintain trust and integrity within the platform. At the same time, it’s been hard to understand what exactly caused this issue or what could have been fixed earlier. If anyone from the App Review Team or other Apple representatives can provide general guidance on (I am posting from the same account/email that was originally used to enroll in the Apple Developer Program.): what types of situations may lead to this kind of determination, or whether there are any possible steps to clarify or resolve identity-related concerns I would be very grateful.