Hi,
Every TestFlight build of my two apps that I uploaded after October 23, 2026 fails to install on my iPhone with:
"Could not install Pathway360 Client. The requested app is not available or doesn't exist."
What makes it strange: build 70 (uploaded Oct 23, 2026) installed fine on the same iPhone 15 Pro (iOS 27.0.1), with the same Apple ID. Builds 86, 87, 100, 103, 104 and 6209 (Nov 5) all fail. I compared the Build Metadata of 70 and 6209 line by line in App Store Connect: same bundle ID, same SDK (23F81a), same entitlements, same minimum iOS, both "Validated" with a compressed file size, export compliance answered. Only the build number and size differ.
What changed on my side after Oct 23: my Free Apps Agreement became active on Oct 30, 2026, and I updated my account name to my legal name.
What I already checked: my tester status is Accepted (not Invited), in my internal group, with the same Apple ID in TestFlight. I deleted and reinstalled TestFlight, restarted the device, and tried on more than one device. The same app installs and runs from a direct (Ad Hoc) install, so the binary is fine. Today I also set pricing (free) and availability, which had been empty.
I have had two support cases open since Nov 5 with no reply (30000005886872, 30000005889363). I am in Saudi Arabia, so the phone callback option is not available to me.
Could someone from Apple please check whether something on my account or app record blocks TestFlight delivery since Oct 23?
Thank you,
Sajed