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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

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Yet Another iOS App Stuck in Waiting for Review
We re-submitted our iOS app (Apple ID 6816000449 ) on 2026-11-09. The submission confirmation email says: On average, 50 percent of apps are reviewed in 24 hours and over 90 percent are reviewed in 48 hours. Once we’ve completed the review, your app’s status will be updated and you will be notified. It's been 28 days since our initial submission on October 14, and we're still struggling to move forward with the App Review process. We've submitted several times, contacted Apple Support via email without receiving a response, and tried scheduling a Meet with Apple appointment. Unfortunately, every available session is fully booked. Our latest submission (iOS 1.4.0) is still Waiting for Review. Apple ID 6816000449 Can Apple please provide: A reasonable estimate of when our current submission will be reviewed? Clarification on whether anything is preventing our app from progressing? Assistance in escalating our case or arranging a direct conversation with the App Review team? It's been four weeks of trying to move forward without clear guidance. Can we please get some assistance with our review? Any help would be greatly appreciated. 🙏
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DSA trader verification "In Review" since Oct 23: approved app blocked in all 27 EU countries, no reply on 3 support cases
Hello, I'm an individual developer in Romania. My trader information for the Digital Services Act has shown "In Review" in App Store Connect > Business > Compliance since October 23, 2026, now more than two weeks, against the roughly five business days Apple mentions. My app (Sabaki Courses, Apple ID 6825241371) was approved and released on November 3. It's live in 148 countries, but "Cannot Sell" in all 27 EU countries, including Romania, which is the only market it's made for (a maths app for students preparing for Romania's national exams). All other business items are Active: Paid and Free Apps agreements, bank account, tax forms and DAC7. App Store Connect shows no request for documents, and there's no way to edit or resubmit while it's in review. What I've tried: Developer Support case 103017594789 (Nov 3, followed up Nov 4, re-submitted via getsupport.apple.com on Nov 6): only the email option is offered, no phone or callback. A follow-up case, 30000009872231 (Nov 9). A complaint under Apple's P2B internal complaint-handling process, 30000010650163 (Nov 10). No substantive reply so far. I've read other threads with the same issue; for one developer a phone option appeared after re-submitting and the agent completed the verification during the call, but I don't see one. Has anyone got through this recently, and what finally worked? If anyone at Apple can look at it or pass it to the right team, I'd be very grateful. Happy to provide any document or take a call. Thank you!
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App Store Search and Regional Availability Issues – Evantura (App ID: 6761053184)
Hello Apple Developer Community, I'm experiencing two issues with my iOS application, Evantura, and would appreciate some guidance from developers who may have encountered similar problems. App Store Search and Name Recognition When users search for "Evantura" directly in the App Store, Apple automatically displays results for "Aventura" instead, with the suggestion: "Showing results for Aventura. Search instead for Evantura?" My application is published under the exact name "Evantura". Why doesn't the App Store properly recognize or prioritize the exact application name in its search results? Is there a way to improve or resolve this search indexing issue? App Not Available in Certain Regions The second issue concerns the application's regional availability. When I share the direct App Store link with some users, they receive the following message: "This app is currently not available in your country or region." My intention is to make Evantura publicly available worldwide, not limited to a specific country or region. I would like to understand: Could this be caused by the country and region availability settings in App Store Connect? Are there additional requirements or restrictions that could prevent an approved application from being downloaded in certain regions? How can I verify exactly which countries and regions can currently download my application? Is there a known issue that could cause the direct App Store link to display this message even when an application is intended for worldwide distribution? Application details: App name: Evantura App ID: 6761053184 Distribution: Public App Store Developer: ZoomTech My goal is to make Evantura searchable by its exact name and accessible to users worldwide through its direct App Store link. Any technical guidance or suggestions would be greatly appreciated. Thank you!
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Apple Developer Program Stuck in ID Verification Rejected
Last week I have tried to enroll to the Apple Developer Program. Have downloaded the Developer app, pressed the Enroll button, offered my german driving licence as KYC verification and the next screen was ID Verification Rejected, please contact apple support. Since then I have stayed on line to talk to an apple support representative for more than 5h (just stayed in line, still haven't reached any representative) as well as sent few emails for which I have any the receipt notification and no reply. What is the process to follow in order to unlock this step as I don't see any issue why this process may fail at this point with valid documents, etc? Whom should I contact or what should I do in this step. The process looks like a blackbox and the support is nowhere to be found. I'm sure many have had this issue. How did you went past this ? Appreciate any help or support as I am really lost. What I thought would be a smooth process of just creating an account turned into such a roadblock.
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Version stuck in "Processing for Distribution" for hours after manual release
Hello, Our app update has been stuck in "Processing for Distribution" for several hours and is still not live on the App Store. App: Yakıtmatik (Apple ID: 6749356885) Version: 1.0.21 (build 24) Timeline (UTC): Nov 6, 2026, 15:27 – Submitted for review Nov 6, 2026, 21:55 – Approved, status "Pending Developer Release" Nov 9, 2026, 11:56 – Manually released. Status changed to "Ready for Distribution" / "Processing for Distribution" The App Store (Turkey, US and Germany storefronts) and the iTunes Lookup API still return the previous version 1.0.20. Our previous updates usually went live shortly after release, so this delay is unusual for us. This update is critical for our users, because the current version on the App Store has a serious issue that blocks many of them from using the app. Is anyone else seeing longer distribution delays right now? Is there anything we can do on our side to speed this up? Thank you.
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Version 1.11.8.2 is Ready for Distribution but not available on the App Store
Hello, Version 1.11.8.2 (build 1851) of our app "Craftix: Survival & Craft 3D" (Apple ID 6753276797) has had the status "Ready for Distribution" in App Store Connect since November 9, 2026, more than 8 hours ago. The App Store still offers the previous version, 1.11.8.1, to everyone: the App Store product page shows version 1.11.8.1 as the latest one; the iTunes Lookup API returns 1.11.8.1 for the US, RU, BR and DE storefronts; users who open the app page on their devices can only install 1.11.8.1. This is urgent for us: our game servers have already been updated, and version 1.11.8.1 can no longer connect to them. iOS players are asked to update the app, but the update is not available, so they cannot play. Could you please check why version 1.11.8.2 is not being distributed and help us make it available on the App Store? Developer Support case: 30000010318928 Thank you, Georgii Aleksandrov, KowiyGames
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Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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First app stuck in "Waiting for Review" since Oct 27 after responding to 2.1 info request
Submitted app (Fingerboard Academy) on Oct 26, answered Apple's 2.1 info request and resubmitted on Oct 27, contacted App Review on Nov 3 (case 30000004014445), and requested expedited review on Nov 5. It's still "Waiting for Review" as of Nov 8. Submission ID: 8fd4ab4e-892a-4f97-a7d5-2391170ea0ec. My son and I built the app together, he's so anxios about the delay (as am I!). Any help appreciated!
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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App stuck in "Waiting for Review" for 15+ days (first-time iOS app)
Hi, I'm an indie developer and this is my first iOS app, StreakSphere (Apple ID: 6825460224). Timeline: 23 October: First submitted for review 3 November: Rejected. App Review asked for a screen recording showing the calling feature 3 November: Provided the recording and resubmitted and replied within an hour Since then: status has stayed "Waiting for Review" for 6+ days In total the app has been in the review process for about 15+ days. I've also submitted two expedited review requests but haven't seen any change. Even I got approved and reviewd my app from PlayStore within 1 day and waiting for reviewd and accepted here for launch. I've checked App Review messages and Agreements, Tax and Banking, and everything appears to be complete. The app is already live on Google Play and I have users waiting for the iOS version. Is there anything else I should do on my side, or could someone from App Review take a look at the submission? Thank you!
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DSA Stuck In Review
Hi, My Digital Services Act trader status has been “In Review” in App Store Connect since October 24, 2026. Because of this, my app is unavailable on the App Store in all EU countries. I’m an individual developer based in Romania, and my app is monetized through ads, so I declared myself as a trader. I have contacted Developer Support 4 times over the past two weeks, but haven’t received any reply. Phone support is not available for my region. Could someone from Apple please check the status of my verification or escalate it? I’m happy to provide any additional documents if needed. Thank you!
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Need help with my developer account - My app disappeared from App Store
Hi, I'm having an issue, My app has disappeared from the app store all of a sudden without any email or warning, when I checked my account, App Store connect says Pending Agreement on my app but on the same page it says my membership has expired even tho its been only 2 or 3 months since I purchsed apple developer account. Current status shown in App Store Connect: "Developer Program Membership Expired" – my apps have been removed from the App Store "Pending Agreement" – the updated Developer Program License Agreement cannot be signed The core problem: I purchased my Apple Developer Program membership only about 2 or 3 months ago, so it cannot legitimately have expired. I have received no email notification about any membership expiration or agreement change. Despite this, the system now shows my membership as expired and my app has been removed. Most importantly, there is no renewal button and no agreement accept button anywhere in my account (developer website or App Store Connect), so I cannot resolve this myself. This appears to be a system error on Apple's side, not an actual expiration. What I have already tried: Checked the Membership section on developer.apple.com/account — no renewal option Checked App Store Connect Agreements section — no agreement to accept Checked App Store subscription management Contacted Apple Developer Support by email multiple times — no response received Please help.
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Frustrated, Stuck and Breathless: Enroll Button Now Gone After Two ID Rejections and Feeling Helpless and Out of Breath: 15 Days, Two Rejections, Zero Human Replies
Hello, I know this forum is not meant for account or enrollment issues, and I apologize for posting here. But I honestly have no other option left. Apple Developer Support has been extremely slow to respond, and since I am in Pakistan, the phone call-back option is not even available in my region. I feel completely stuck, with no way to talk to anyone at Apple about my own account. OLD ISSUE (Case ID: 103006700501) I enrolled in the Apple Developer Program as an Individual using the Apple Developer app on my iPhone. My enrollment got stuck with "Contact Us to Continue" and "ID Verification Rejected". I submitted the support form multiple times and never received a single reply. After waiting about 7 days, the Enroll option was suddenly re-enabled on my account. But no one replied to my case, no one explained what went wrong, and no one told me what I needed to fix. The button just came back silently. NEW ISSUE (Case ID: 103012960482) As soon as the Enroll option was re-enabled, I applied again. I used the same passport, the same legal name (exactly as it appears on my passport), the same residential address, and the same details as before. All of my information is correct and genuine. I have nothing to hide. Within about an hour, my enrollment was rejected again. The app now shows "ID Verification Rejected" and "Contact Us to Continue" once more. I have submitted yet another support request under Membership and Account > Program Enrollment. I have to be honest: this has been one of the most frustrating experiences I have had. I waited 7 long days for my account to be re-enabled, only for it to be rejected again within an hour, with no reason at all. I am a genuine person using my real passport, and I am being treated as if I have done something wrong, without anyone telling me what it is. Every day this drags on, my business loses time. My customers are waiting for our iOS app, and I keep telling them "soon" without knowing when, or even if, this will ever be resolved. I cannot fix a problem that no one will explain to me. If I simply re-apply with the same genuine documents, I will get the same result again. I do not want to keep going around in this loop of waiting a week, applying, getting rejected within an hour, and hearing nothing back. MY REQUEST Please do not just re-enable the Enroll button again without any explanation. Instead, could an Apple staff member or the enrollment verification team please do one of the following: Tell me what exactly is causing the rejection, so I can fix it. Ask me to send my documents directly for manual verification. I am ready to provide my passport, national ID card (CNIC), proof of address, business registration documents, or anything else you need, right away. Review my case and approve my application. About me: I am the founder of a licensed travel agency in Pakistan, and I want to publish our iOS app on the App Store so our customers can book flights and Umrah packages from their iPhones. Case IDs: Previous: 103006700501 Current: 103012960482 I am hoping Quinn "The Eskimo!" or any other Apple staff member can please look into my account or escalate it to the enrollment team. I am not asking for any special treatment, just a clear answer and a fair chance to get verified. Any help would be truly appreciated. Thank you, Ahsan Raza
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iOS App Stuck in Waiting for Review for 10 Days
Hello Apple Developer Support / App Review Team, My first iOS app, **PlanB: Dating, Social & Plans**, has remained in Waiting for Review since **October 13, 2026**. Submission ID: **28c83367-dd0b-4a22-b244-149277121d0d** The submission includes the iOS app version and associated in-app purchases and subscriptions. All submitted items continue to show Waiting for Review as of October 23, 2026. I have already submitted an expedited review request through the official portal and raised a support ticket, but I have not received any response or any indication that the review has started. This **delay is blocking the planned launch of my app** which is planned on 27Oct. I understand that review timelines can vary, and I am ready to provide any additional information or resolve any issues immediately. Could you please: - Confirm whether my expedited review request has been received and considered. - Confirm whether any information, agreement, or other requirement is preventing the review from starting. - Escalate the submission for review or advise me on the appropriate next step. I would appreciate any clarification on the status of this submission. Regards, PlanB Developer
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Personal vs. company name
My company, though not a corporation or LLC, is officially registered with the Oregon Department of Corporations and has an official certificate which allows contracting with the state. This is not a county DBA; the term DBA does not appear. Can my company name be my app publication name in the app store?
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Clarification on Declared Age Range Prompt in Texas and Brazil
Hello Apple Developer Forum, We have implemented the Declared Age Range API exactly as described in Apple's documentation. Our implementation checks isEligibleForAgeFeatures before calling requestAgeRange, as recommended. We have been testing with different users located in Texas (US) and Brazil. However, for all users, isEligibleForAgeFeatures consistently returns false, so the Declared Age Range prompt is never displayed. We would appreciate some clarification on the following: Under what conditions does isEligibleForAgeFeatures return true? When is the Declared Age Range prompt expected to be shown? Besides the user's region, are there any additional eligibility requirements, such as whether the Apple ID has a verified payment method (credit/debit card), verified identity or address, account age or a phased rollout? Since all of our test users are in supported regions (Texas and Brazil), we expected at least some users to be eligible. However, all four test accounts consistently return false. Could you please clarify how Apple determines eligibility for the Declared Age Range feature and when developers should expect the prompt to appear? Thank you for your guidance.
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W-9 Correction Submitted to Apple Finance — 7 Weeks Without an Update
I submitted a corrected Form W-9 through Apple's provided secure submission link after App Store Connect reversed my information, listing my single-member LLC on Line 1 and my personal legal name on Line 2. This appears to be a known issue that Apple Finance has reportedly acknowledged. Apple confirmed receipt on September 3, 2026, and said its Tax team would review it. As of October 21, 48 days and multiple follow-ups later, I still haven't received confirmation of whether the correction was accepted or further action is required. Today, I called Apple Developer Support. The representative consulted a Senior Advisor, their Support Advisor, and Business Support. According to the representative, the people contacted had "no clue" how to reach Apple Finance or escalate the case. I received a new case ID, but the issue remains unresolved. My app is approved and ready for release, but I've chosen to wait until Apple confirms my tax information is correct. Apple specifically stated that the corrected information would not be reflected in App Store Connect, so I have no way to verify the update myself. All I'm asking for is confirmation that my corrected Form W-9 was accepted or whether anything else is needed from me. I'm sharing this to document my experience because there's still no clear way to obtain an update or escalate my Apple Finance case, and the delay is holding me back from launching my app and growing my business.
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Yet Another iOS App Stuck in Waiting for Review
We re-submitted our iOS app (Apple ID 6816000449 ) on 2026-11-09. The submission confirmation email says: On average, 50 percent of apps are reviewed in 24 hours and over 90 percent are reviewed in 48 hours. Once we’ve completed the review, your app’s status will be updated and you will be notified. It's been 28 days since our initial submission on October 14, and we're still struggling to move forward with the App Review process. We've submitted several times, contacted Apple Support via email without receiving a response, and tried scheduling a Meet with Apple appointment. Unfortunately, every available session is fully booked. Our latest submission (iOS 1.4.0) is still Waiting for Review. Apple ID 6816000449 Can Apple please provide: A reasonable estimate of when our current submission will be reviewed? Clarification on whether anything is preventing our app from progressing? Assistance in escalating our case or arranging a direct conversation with the App Review team? It's been four weeks of trying to move forward without clear guidance. Can we please get some assistance with our review? Any help would be greatly appreciated. 🙏
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DSA trader verification "In Review" since Oct 23: approved app blocked in all 27 EU countries, no reply on 3 support cases
Hello, I'm an individual developer in Romania. My trader information for the Digital Services Act has shown "In Review" in App Store Connect > Business > Compliance since October 23, 2026, now more than two weeks, against the roughly five business days Apple mentions. My app (Sabaki Courses, Apple ID 6825241371) was approved and released on November 3. It's live in 148 countries, but "Cannot Sell" in all 27 EU countries, including Romania, which is the only market it's made for (a maths app for students preparing for Romania's national exams). All other business items are Active: Paid and Free Apps agreements, bank account, tax forms and DAC7. App Store Connect shows no request for documents, and there's no way to edit or resubmit while it's in review. What I've tried: Developer Support case 103017594789 (Nov 3, followed up Nov 4, re-submitted via getsupport.apple.com on Nov 6): only the email option is offered, no phone or callback. A follow-up case, 30000009872231 (Nov 9). A complaint under Apple's P2B internal complaint-handling process, 30000010650163 (Nov 10). No substantive reply so far. I've read other threads with the same issue; for one developer a phone option appeared after re-submitting and the agent completed the verification during the call, but I don't see one. Has anyone got through this recently, and what finally worked? If anyone at Apple can look at it or pass it to the right team, I'd be very grateful. Happy to provide any document or take a call. Thank you!
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App Store Search and Regional Availability Issues – Evantura (App ID: 6761053184)
Hello Apple Developer Community, I'm experiencing two issues with my iOS application, Evantura, and would appreciate some guidance from developers who may have encountered similar problems. App Store Search and Name Recognition When users search for "Evantura" directly in the App Store, Apple automatically displays results for "Aventura" instead, with the suggestion: "Showing results for Aventura. Search instead for Evantura?" My application is published under the exact name "Evantura". Why doesn't the App Store properly recognize or prioritize the exact application name in its search results? Is there a way to improve or resolve this search indexing issue? App Not Available in Certain Regions The second issue concerns the application's regional availability. When I share the direct App Store link with some users, they receive the following message: "This app is currently not available in your country or region." My intention is to make Evantura publicly available worldwide, not limited to a specific country or region. I would like to understand: Could this be caused by the country and region availability settings in App Store Connect? Are there additional requirements or restrictions that could prevent an approved application from being downloaded in certain regions? How can I verify exactly which countries and regions can currently download my application? Is there a known issue that could cause the direct App Store link to display this message even when an application is intended for worldwide distribution? Application details: App name: Evantura App ID: 6761053184 Distribution: Public App Store Developer: ZoomTech My goal is to make Evantura searchable by its exact name and accessible to users worldwide through its direct App Store link. Any technical guidance or suggestions would be greatly appreciated. Thank you!
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Apple Developer Program Stuck in ID Verification Rejected
Last week I have tried to enroll to the Apple Developer Program. Have downloaded the Developer app, pressed the Enroll button, offered my german driving licence as KYC verification and the next screen was ID Verification Rejected, please contact apple support. Since then I have stayed on line to talk to an apple support representative for more than 5h (just stayed in line, still haven't reached any representative) as well as sent few emails for which I have any the receipt notification and no reply. What is the process to follow in order to unlock this step as I don't see any issue why this process may fail at this point with valid documents, etc? Whom should I contact or what should I do in this step. The process looks like a blackbox and the support is nowhere to be found. I'm sure many have had this issue. How did you went past this ? Appreciate any help or support as I am really lost. What I thought would be a smooth process of just creating an account turned into such a roadblock.
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Version stuck in "Processing for Distribution" for hours after manual release
Hello, Our app update has been stuck in "Processing for Distribution" for several hours and is still not live on the App Store. App: Yakıtmatik (Apple ID: 6749356885) Version: 1.0.21 (build 24) Timeline (UTC): Nov 6, 2026, 15:27 – Submitted for review Nov 6, 2026, 21:55 – Approved, status "Pending Developer Release" Nov 9, 2026, 11:56 – Manually released. Status changed to "Ready for Distribution" / "Processing for Distribution" The App Store (Turkey, US and Germany storefronts) and the iTunes Lookup API still return the previous version 1.0.20. Our previous updates usually went live shortly after release, so this delay is unusual for us. This update is critical for our users, because the current version on the App Store has a serious issue that blocks many of them from using the app. Is anyone else seeing longer distribution delays right now? Is there anything we can do on our side to speed this up? Thank you.
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Version 1.11.8.2 is Ready for Distribution but not available on the App Store
Hello, Version 1.11.8.2 (build 1851) of our app "Craftix: Survival & Craft 3D" (Apple ID 6753276797) has had the status "Ready for Distribution" in App Store Connect since November 9, 2026, more than 8 hours ago. The App Store still offers the previous version, 1.11.8.1, to everyone: the App Store product page shows version 1.11.8.1 as the latest one; the iTunes Lookup API returns 1.11.8.1 for the US, RU, BR and DE storefronts; users who open the app page on their devices can only install 1.11.8.1. This is urgent for us: our game servers have already been updated, and version 1.11.8.1 can no longer connect to them. iOS players are asked to update the app, but the update is not available, so they cannot play. Could you please check why version 1.11.8.2 is not being distributed and help us make it available on the App Store? Developer Support case: 30000010318928 Thank you, Georgii Aleksandrov, KowiyGames
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Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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First app stuck in "Waiting for Review" since Oct 27 after responding to 2.1 info request
Submitted app (Fingerboard Academy) on Oct 26, answered Apple's 2.1 info request and resubmitted on Oct 27, contacted App Review on Nov 3 (case 30000004014445), and requested expedited review on Nov 5. It's still "Waiting for Review" as of Nov 8. Submission ID: 8fd4ab4e-892a-4f97-a7d5-2391170ea0ec. My son and I built the app together, he's so anxios about the delay (as am I!). Any help appreciated!
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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App stuck in "Waiting for Review" for 15+ days (first-time iOS app)
Hi, I'm an indie developer and this is my first iOS app, StreakSphere (Apple ID: 6825460224). Timeline: 23 October: First submitted for review 3 November: Rejected. App Review asked for a screen recording showing the calling feature 3 November: Provided the recording and resubmitted and replied within an hour Since then: status has stayed "Waiting for Review" for 6+ days In total the app has been in the review process for about 15+ days. I've also submitted two expedited review requests but haven't seen any change. Even I got approved and reviewd my app from PlayStore within 1 day and waiting for reviewd and accepted here for launch. I've checked App Review messages and Agreements, Tax and Banking, and everything appears to be complete. The app is already live on Google Play and I have users waiting for the iOS version. Is there anything else I should do on my side, or could someone from App Review take a look at the submission? Thank you!
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DSA Stuck In Review
Hi, My Digital Services Act trader status has been “In Review” in App Store Connect since October 24, 2026. Because of this, my app is unavailable on the App Store in all EU countries. I’m an individual developer based in Romania, and my app is monetized through ads, so I declared myself as a trader. I have contacted Developer Support 4 times over the past two weeks, but haven’t received any reply. Phone support is not available for my region. Could someone from Apple please check the status of my verification or escalate it? I’m happy to provide any additional documents if needed. Thank you!
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13
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New app stuck in "In Review" since October 10
Hi there. Our new app has been stuck in "In Review" since October 10. I would've thought that even with being a new developer, which we are, 4 weeks would be more than enough time to review it. Just wondering how we can escalate? Details are: App Name: FyndnSeek Upload Date: Oct 8, 2026 at 8:15 PM Submission ID: 3a0c2690-4039-42f5-965b-d5ccf694a999
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88
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Need help with my developer account - My app disappeared from App Store
Hi, I'm having an issue, My app has disappeared from the app store all of a sudden without any email or warning, when I checked my account, App Store connect says Pending Agreement on my app but on the same page it says my membership has expired even tho its been only 2 or 3 months since I purchsed apple developer account. Current status shown in App Store Connect: "Developer Program Membership Expired" – my apps have been removed from the App Store "Pending Agreement" – the updated Developer Program License Agreement cannot be signed The core problem: I purchased my Apple Developer Program membership only about 2 or 3 months ago, so it cannot legitimately have expired. I have received no email notification about any membership expiration or agreement change. Despite this, the system now shows my membership as expired and my app has been removed. Most importantly, there is no renewal button and no agreement accept button anywhere in my account (developer website or App Store Connect), so I cannot resolve this myself. This appears to be a system error on Apple's side, not an actual expiration. What I have already tried: Checked the Membership section on developer.apple.com/account — no renewal option Checked App Store Connect Agreements section — no agreement to accept Checked App Store subscription management Contacted Apple Developer Support by email multiple times — no response received Please help.
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2
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103
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Frustrated, Stuck and Breathless: Enroll Button Now Gone After Two ID Rejections and Feeling Helpless and Out of Breath: 15 Days, Two Rejections, Zero Human Replies
Hello, I know this forum is not meant for account or enrollment issues, and I apologize for posting here. But I honestly have no other option left. Apple Developer Support has been extremely slow to respond, and since I am in Pakistan, the phone call-back option is not even available in my region. I feel completely stuck, with no way to talk to anyone at Apple about my own account. OLD ISSUE (Case ID: 103006700501) I enrolled in the Apple Developer Program as an Individual using the Apple Developer app on my iPhone. My enrollment got stuck with "Contact Us to Continue" and "ID Verification Rejected". I submitted the support form multiple times and never received a single reply. After waiting about 7 days, the Enroll option was suddenly re-enabled on my account. But no one replied to my case, no one explained what went wrong, and no one told me what I needed to fix. The button just came back silently. NEW ISSUE (Case ID: 103012960482) As soon as the Enroll option was re-enabled, I applied again. I used the same passport, the same legal name (exactly as it appears on my passport), the same residential address, and the same details as before. All of my information is correct and genuine. I have nothing to hide. Within about an hour, my enrollment was rejected again. The app now shows "ID Verification Rejected" and "Contact Us to Continue" once more. I have submitted yet another support request under Membership and Account > Program Enrollment. I have to be honest: this has been one of the most frustrating experiences I have had. I waited 7 long days for my account to be re-enabled, only for it to be rejected again within an hour, with no reason at all. I am a genuine person using my real passport, and I am being treated as if I have done something wrong, without anyone telling me what it is. Every day this drags on, my business loses time. My customers are waiting for our iOS app, and I keep telling them "soon" without knowing when, or even if, this will ever be resolved. I cannot fix a problem that no one will explain to me. If I simply re-apply with the same genuine documents, I will get the same result again. I do not want to keep going around in this loop of waiting a week, applying, getting rejected within an hour, and hearing nothing back. MY REQUEST Please do not just re-enable the Enroll button again without any explanation. Instead, could an Apple staff member or the enrollment verification team please do one of the following: Tell me what exactly is causing the rejection, so I can fix it. Ask me to send my documents directly for manual verification. I am ready to provide my passport, national ID card (CNIC), proof of address, business registration documents, or anything else you need, right away. Review my case and approve my application. About me: I am the founder of a licensed travel agency in Pakistan, and I want to publish our iOS app on the App Store so our customers can book flights and Umrah packages from their iPhones. Case IDs: Previous: 103006700501 Current: 103012960482 I am hoping Quinn "The Eskimo!" or any other Apple staff member can please look into my account or escalate it to the enrollment team. I am not asking for any special treatment, just a clear answer and a fair chance to get verified. Any help would be truly appreciated. Thank you, Ahsan Raza
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iOS App Stuck in Waiting for Review for 10 Days
Hello Apple Developer Support / App Review Team, My first iOS app, **PlanB: Dating, Social & Plans**, has remained in Waiting for Review since **October 13, 2026**. Submission ID: **28c83367-dd0b-4a22-b244-149277121d0d** The submission includes the iOS app version and associated in-app purchases and subscriptions. All submitted items continue to show Waiting for Review as of October 23, 2026. I have already submitted an expedited review request through the official portal and raised a support ticket, but I have not received any response or any indication that the review has started. This **delay is blocking the planned launch of my app** which is planned on 27Oct. I understand that review timelines can vary, and I am ready to provide any additional information or resolve any issues immediately. Could you please: - Confirm whether my expedited review request has been received and considered. - Confirm whether any information, agreement, or other requirement is preventing the review from starting. - Escalate the submission for review or advise me on the appropriate next step. I would appreciate any clarification on the status of this submission. Regards, PlanB Developer
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104
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Personal vs. company name
My company, though not a corporation or LLC, is officially registered with the Oregon Department of Corporations and has an official certificate which allows contracting with the state. This is not a county DBA; the term DBA does not appear. Can my company name be my app publication name in the app store?
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Clarification on Declared Age Range Prompt in Texas and Brazil
Hello Apple Developer Forum, We have implemented the Declared Age Range API exactly as described in Apple's documentation. Our implementation checks isEligibleForAgeFeatures before calling requestAgeRange, as recommended. We have been testing with different users located in Texas (US) and Brazil. However, for all users, isEligibleForAgeFeatures consistently returns false, so the Declared Age Range prompt is never displayed. We would appreciate some clarification on the following: Under what conditions does isEligibleForAgeFeatures return true? When is the Declared Age Range prompt expected to be shown? Besides the user's region, are there any additional eligibility requirements, such as whether the Apple ID has a verified payment method (credit/debit card), verified identity or address, account age or a phased rollout? Since all of our test users are in supported regions (Texas and Brazil), we expected at least some users to be eligible. However, all four test accounts consistently return false. Could you please clarify how Apple determines eligibility for the Declared Age Range feature and when developers should expect the prompt to appear? Thank you for your guidance.
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764
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W-9 Correction Submitted to Apple Finance — 7 Weeks Without an Update
I submitted a corrected Form W-9 through Apple's provided secure submission link after App Store Connect reversed my information, listing my single-member LLC on Line 1 and my personal legal name on Line 2. This appears to be a known issue that Apple Finance has reportedly acknowledged. Apple confirmed receipt on September 3, 2026, and said its Tax team would review it. As of October 21, 48 days and multiple follow-ups later, I still haven't received confirmation of whether the correction was accepted or further action is required. Today, I called Apple Developer Support. The representative consulted a Senior Advisor, their Support Advisor, and Business Support. According to the representative, the people contacted had "no clue" how to reach Apple Finance or escalate the case. I received a new case ID, but the issue remains unresolved. My app is approved and ready for release, but I've chosen to wait until Apple confirms my tax information is correct. Apple specifically stated that the corrected information would not be reflected in App Store Connect, so I have no way to verify the update myself. All I'm asking for is confirmation that my corrected Form W-9 was accepted or whether anything else is needed from me. I'm sharing this to document my experience because there's still no clear way to obtain an update or escalate my Apple Finance case, and the delay is holding me back from launching my app and growing my business.
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287
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