TestFlight

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Use TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.

TestFlight Documentation

Posts under TestFlight subtopic

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ITMS-90383: Upload limit reached
Apple has blocked uploads from my account for at least two days with ITMS-90383: "The upload limit for your account has been reached. Please wait 1 day and try again." The block is on the account, not on any one app. They have all been refused. I read the emails in full, and Apple's own headers give their sent times as 9 Nov 21:10:48 GMT and 10 Nov 00:31:29 GMT. The last uploads that went through finished at about 21:04 GMT on 9 Nov. Failing runs began at about 20:56–21:10 GMT. So the block started at about 1 pm Pacific on 9 Nov. The app records the email as received at 19:55:55 GMT on 10 Nov, but Apple sent it at 21:10:48 GMT on 9 Nov. That is about 22 hours and 45 minutes later. So the first warning reached my inbox about a day after Apple sent it, and more pushes went out in that gap. Why was the delivery so late? Questions: The exact limit. Apple doesn't publish it. Forum posters report being blocked at about 19–20 uploads a day. Whether rejected retries extend the block. The cause of each individual failed run. Some failed for other reasons. For example, Tech build 3 failed on the macOS archive. Nothing I've found points to the app code. This is Apple's cap. From App Store Connect <no_reply@email.apple.com> Action needed: The uploaded build for ... has one or more issues. App Store Connect Hello, We noticed one or more issues with a recent delivery for the following app: App Apple ID Version 1.0 Build 5 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90383: Upload limit reached - The upload limit for your account has been reached. Please wait 1 day and try again. Apple Developer Relations
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TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds
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TestFlight Internal Tester Invitation Emails Are Not Being Delivered
For approximately one week, we have been unable to send TestFlight internal testing invitations. Invited users appear with the status "Invited", but no invitation date is displayed, and no emails are received. We have already tried recreating groups, resending invitations, using Safari, uploading different builds, and inviting users individually. All email addresses, user roles, and account requirements are correct. Interestingly, we also tested the same process using another developer's App Store Connect account, and invitations were delivered successfully. The issue only occurs with our account.
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TestFlight Builds Show “Testing” but Installation Fails – App Not Available
Hello Apple Developer Community, I'm experiencing an ongoing TestFlight installation issue with my iOS app, What Should I Say?, and would appreciate assistance from an Apple engineer or anyone who has successfully resolved this problem. App Details App Name: What Should I Say? Apple App ID: 6828168328 Bundle ID: com.wron.app0rem25mhh2 Version: 1.0.0 Affected Builds: 2 and 3 Device: iPhone 17 Pro iOS Version: 26.6.2 Development Platform: Wron (Expo/React Native) The Problem Build 1 successfully installed through TestFlight on October 28, 2026, and I was able to use the application. However, Builds 2 and 3 cannot be installed. Both builds appear in App Store Connect and show a green "Testing" status. They are assigned to my internal testing group, and my Apple account is listed as an internal tester. When I attempt to install either build through the TestFlight app, I receive the following error: "Could not install What Should I Say?. The requested app is not available or doesn't exist." What I've Verified My Apple Developer account is active. My Free Apps Agreement is active. Both affected builds are processed and show "Testing" in App Store Connect. Both builds are assigned to my internal tester group. My account is correctly listed as an internal tester. Build 1 previously installed successfully on the same device. The issue persists after publishing another build. The publishing interface uses the Bundle ID associated with my existing App Store Connect app. Potential Configuration Concern I also noticed that the project's app.json contains a different bundle identifier from the existing App Store Connect listing, although I entered the correct identifier during the TestFlight publishing process. Could an inconsistency between the configured identifier and the final signed build cause this installation error? Assistance Requested Could an Apple engineer help determine: Why builds marked "Testing" cannot be downloaded through TestFlight? Whether the builds have signing, provisioning, or bundle identifier inconsistencies? Whether an Apple-side TestFlight distribution issue could cause this error? What specific diagnostic information or corrective steps are required? I have an existing Apple Developer Support case but have not received a resolution despite multiple follow-up attempts. I would appreciate guidance on resolving this without repeatedly uploading new builds or creating a duplicate app. Thank you.
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TestFlight App Unavailable and External Beta Review Submission Error – No Response from Apple Support
Hello Apple Developer Community, I am experiencing two persistent TestFlight issues with my iOS app, Kıblecim: Namaz Vakitleri (App Store ID: 6817453868, Bundle ID: com.kiblecim.namazvakitleri). Issue 1 — TestFlight app unavailable When attempting to install my app through TestFlight on an iPhone 11, I receive: "The requested app is not available or doesn't exist." This has occurred with Builds 33, 36, and 39. Other TestFlight apps have also failed on my device, while regular App Store downloads work normally. I have checked the Apple Account settings and even factory-reset the iPhone, created a completely new Apple Account, and reinstalled TestFlight. However, I cannot yet verify whether the new account resolves installation because the external build submission is blocked. Issue 2 — External Beta App Review submission fails My latest build, version 1.5 (39), was successfully uploaded and validated in App Store Connect. When I try to add it to my external testing group and select "Submit for Review", App Store Connect repeatedly displays: "There was an error processing your request. Please try again later." The external group has one tester but still shows zero builds. I have already checked the Test Information, privacy policy URL, review contact details, review notes, and sign-in settings. Issue 3 — No substantive response from Apple Developer Support I opened support case 103009623313 in October 2026 and sent multiple follow-ups, including November 6 and November 9. As of November 10, I have not received a substantive response or a resolution. Questions: What could prevent a validated build from being submitted for external Beta App Review? Could these errors indicate an App Store Connect backend or account-level problem? Are there any additional diagnostics or escalation options available? Any guidance from Apple engineers or developers who have encountered similar issues would be greatly appreciated. Thank you.
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External TestFlight submission fails with 422 ENTITY_UNPROCESSABLE (betaAppReviewSubmissions), case 30000008195719
Since November 5, every attempt to submit a build to external TestFlight testing fails. App Store Connect shows "There was an error processing your request", and the request POST /iris/v1/betaAppReviewSubmissions returns 422 ENTITY_UNPROCESSABLE. The request is made by the App Store Connect website itself, so there is nothing I can change in it. It happens with two different apps on my account, in more than one browser. Test Information, privacy policy URL, App Privacy and age rating are complete; internal testing works. My Digital Services Act trader status has been "In Review" since early November and my Paid Apps Agreement is still pending. Has anyone seen external TestFlight submissions blocked with this 422 while DSA or agreements were pending, and did it clear once they were approved? Developer Support case: 30000008195719 (no reply yet).
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TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.
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TestFlight: "The requested app is not available or doesn't exist" for all internal testers + 422 on Beta App Review submission
Hi, Since October 24, 2026, TestFlight has been unusable for all three apps in our account (EmlakBase Pro, EmlakBase, BirSitem). Developer Support case: 103007291888 (opened October 24, 2026; follow-ups sent October 29 and November 8). I haven't received a reply yet, and phone support has been unavailable whenever I tried (November 9 and 10). 1) Internal testing Every internal tester sees the app in TestFlight, but tapping "Install" fails immediately with "The requested app is not available or doesn't exist." This also happens for a tester with the Admin role who accepted the invitation. New builds uploaded on November 6 show "Testing" in the internal group, yet no tester can install them. 2) External testing Submitting a build to Beta App Review always fails with "There was an error processing your request. Please try again later." The request (POST /iris/v1/betaAppReviewSubmissions) returns 422 ENTITY_UNPROCESSABLE. The build is VALID, export compliance is set, its external state is READY_FOR_BETA_SUBMISSION, and the test information, review contact and demo account are complete. What I've already checked or changed Membership is active. I accepted the latest Program License Agreement and the Free Apps Agreement. Certificates and provisioning profiles are valid, and builds process successfully. Testers have the App Manager or Admin role, and their Apple Accounts match their invitations. App availability is set to all countries or regions. I cancelled an old App Store submission that was still open (Guideline 2.1, Information Needed). The 422 error continues. Since this affects every tester across three separate apps, it looks like an issue with our account or app records on Apple's side. Could someone from Apple look into case 103007291888 or escalate it to the TestFlight team? Thank you.
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New developer account enrollment for organizations
We have submitted a request to enroll our organization to Apple Developer program but havent heard back from Apple since more than a week. No phone calls, no emails to find out whats going on. The phone number to call support is also disabled because of "high call volume". What can be done to find out if the process is actually stuck somewhere or is this within normal SLA? Does anyone know what is the SLA for new enrollments for organizations?
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TestFlight: "The requested app is not available or does not exist" for internal testers + 422 ENTITY_UNPROCESSABLE on beta review (new individual account)
New individual account (Team ID UTH8X8R54P). App ID 6825129426, bundle com.lichooo.inercia. Since Oct 20, every processed build (latest 1.3.0 (7), uploaded Nov 2) fails to install for internal testers with "The requested app is not available or does not exist", including the account holder, whose Apple ID matches the one on the device. Submitting any build for external beta review returns 422 ENTITY_UNPROCESSABLE "Please try again later" (error IDs a82b110f-0641-44db-af8e-7452cb4bf93c and 4115b133-61c0-4135-9306-ba4bbe51514e). Already checked: Latest Program License Agreement and Free Apps Agreement accepted (Active) EU DSA trader status completed Export compliance answered (no non-exempt encryption) Test Information complete (description, feedback email, privacy policy, contact, review notes) Internal tester status Accepted, internal build state IN_BETA_TESTING Re-uploading builds and reinstalling TestFlight didn't help Support cases 103003383660 and 103004342314 are open with no resolution, and phone support is currently unavailable. Could someone from the TestFlight team check whether the account is missing the beta agreement (BETA_CONTRACT_MISSING) or has a backend flag? Thank you.
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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TestFlight: "The requested app is not available or doesn't exist" for all testers and both apps; support not responding
Since October 23, no TestFlight build of either of my apps can be installed by any tester. Apps: Фургон (com.vahe.furgon, Apple ID 6823574650) and Hayway Error on install: "The requested app is not available or doesn't exist." Affects me and a newly added internal tester with a different Apple ID, on several iPhones Builds are processed and show "Testing" in App Store Connect; a newly uploaded build (0.4 (5)) has the same problem Adding a build to an external group fails with "An error occurred. Try again later." Users and Access shows: "There was a problem restoring invitations for users." The same builds install and run fine via Xcode The latest Program License Agreement was accepted on Oct 30; issue persists This happened right after I expired several older builds in both apps. It looks like the BETA_CONTRACT_MISSING issue other developers reported. Support cases 103006467776 and 103016839629 have had no response for over two weeks. Could someone from Apple please take a look? Team ID: ZCXA5U6D2X.
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GranaDash — looking for iPhone and Mac beta testers (pt-BR)
I’m developing GranaDash, a personal finance app for iPhone and Mac, and I’m looking especially for Brazilian Portuguese-speaking testers. The app helps organize household bills, everyday expenses and money lent to others, with syncing between devices. Its planned App Store category is Finance. I’d appreciate feedback on usability and cross-device updates: are the bill and payment flows clear, and do changes sync correctly between iPhone and Mac? Please report bugs and confusing steps through TestFlight. This is a 0.x beta. Join here: GranaDash on TestFlight
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All of my testers are not able to install the app
It is showing: "Could not install MY_APP_NAME. The requested app is not available or doesn't exist". I provided correct bundle id, otherwise I cannot be able to upload the app to TestFlight. Testers can also see the app in testflight but are not able to install it. What might me the cause of this issue and how can I fix it? I sent multiple requests to apple developer but got no reply
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TestFlight: “Could not install. The requested app is not available or doesn’t exist.” (internal testers, incl. account holder) + external testing fails – Case ID 103006602341
Hello, My app uploads and processes successfully in App Store Connect, but nobody can install it from TestFlight, including me as the account holder. Tapping Install/Update fails with: “Could not install [App Name]. The requested app is not available or doesn’t exist.” Trying to add the build to external testing also fails with a message saying a technical issue occurred and to try again later.
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TestFlight Installation Fails for All Apps in Account (“App Not Available” Error)
Hello, I’m experiencing a serious issue with TestFlight. I correctly set up internal testing: • Added testers via email • Assigned builds • Everything shows as “Ready to Test” However, when trying to install via TestFlight, I get: “App Name couldn’t be installed” “The requested app is not available or doesn’t exist” ⚠️ Important note: This issue is NOT limited to a single app. It happens across all apps in my account. So it does not seem to be app-specific. What I’ve already checked: • Agreements, Tax, and Banking are completed • App Privacy is fully filled • Builds are successfully uploaded and selected • I am correctly added as an internal tester • Tried logging out/in of TestFlight • Reinstalled the app and TestFlight I contacted Apple Developer Support twice but received no response. Has anyone experienced this issue affecting multiple apps? Any help or guidance would be greatly appreciated. ⸻ Additional technical details: • Developer Account Apple ID: yilmaz34muhammed(at)icloud.com • App Store Connect App ID: 6762088121 • Bundle ID: com.devyilmaz.TahlilAI • Build Version: 0.2.0 (1) This issue occurs across all apps in my account.
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"account not in this store" error when testing inApp purchase
I've already done my test on development signed app locally, all in-app purchase runs well with sandbox tester Apple ID. Errors happens when make a purchase in distribution app from TestFlight. Detail Info: in Apple Store connect , make app available to China Electron project, packaging by electron builder using distribution sign upload to TestFlight, invite myself to test using my Apple ID(not the sandbox tester) to login and purchase dialog appears and said "Account not in this store" VPN is off Apple Store shows Chinese language and Chinese apps, not llikely to be u.s. store I'm suspecting that: Maybe shouldn't use my developer Apple ID to run TestFlight test? TestFlight locked app to be in u.s. store ?
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Is TestFlight officially supported for a watchOS app on an Apple Watch configured with Apple Watch For Your Kids / Family Setup?
I’m validating the officially supported distribution path for an independent watchOS app. Target device Apple Watch Series 6 GPS + Cellular watchOS 26.6 Configured using Apple Watch For Your Kids / Family Setup The Watch belongs to a child Apple Account Managed from the parent/guardian’s iPhone 11 running iOS 27.0 The child does not have their own iPhone Direct development deployment from Xcode is not available in this configuration on my setup. The Family Setup Watch does not appear as a development destination / CoreDevice device and does not expose Developer Mode. Main question Does TestFlight officially support installing a watchOS-only or independently installable watchOS app onto an Apple Watch configured with Apple Watch For Your Kids / Family Setup? If yes: Is installation initiated from TestFlight on the parent/guardian iPhone that manages the Family Watch? Should the Family Setup Watch appear as an eligible Apple Watch target inside TestFlight? Should the child Apple Account or the parent/guardian Apple Account be added as the TestFlight tester? Are there any additional restrictions or requirements specific to Apple Watch For Your Kids / Family Setup? Is Developer Mode required on the Watch for TestFlight installation? I’m specifically asking about an officially supported TestFlight/App Store Connect distribution path, not Ad Hoc distribution, manual IPA installation, private APIs, or unsupported workarounds. Thank you.
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TestFlight Cannot Install: Build Status ‘Ready to Submit’ but unable to install on device
Hello, I'm having trouble installing my app via TestFlight. Current Status: The app build has been successfully uploaded and processed in App Store Connect. The build status currently shows "Ready to Submit" All export compliance questionnaires have been completed. The Issue: Even though everything looks ready on the dashboard, I cannot install the app on my phone via TestFlight. • (Specifically, the app is visible but throws an error when I click install-‘this app doesn’t exist or not available’). What I've Tried: • Checked that the testing group is properly linked to the build. • Re-signed into the TestFlight app on my device. Could App Store Connect Team Adviser help me with this issue please as soon as possible!
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ITMS-90383: Upload limit reached
Apple has blocked uploads from my account for at least two days with ITMS-90383: "The upload limit for your account has been reached. Please wait 1 day and try again." The block is on the account, not on any one app. They have all been refused. I read the emails in full, and Apple's own headers give their sent times as 9 Nov 21:10:48 GMT and 10 Nov 00:31:29 GMT. The last uploads that went through finished at about 21:04 GMT on 9 Nov. Failing runs began at about 20:56–21:10 GMT. So the block started at about 1 pm Pacific on 9 Nov. The app records the email as received at 19:55:55 GMT on 10 Nov, but Apple sent it at 21:10:48 GMT on 9 Nov. That is about 22 hours and 45 minutes later. So the first warning reached my inbox about a day after Apple sent it, and more pushes went out in that gap. Why was the delivery so late? Questions: The exact limit. Apple doesn't publish it. Forum posters report being blocked at about 19–20 uploads a day. Whether rejected retries extend the block. The cause of each individual failed run. Some failed for other reasons. For example, Tech build 3 failed on the macOS archive. Nothing I've found points to the app code. This is Apple's cap. From App Store Connect <no_reply@email.apple.com> Action needed: The uploaded build for ... has one or more issues. App Store Connect Hello, We noticed one or more issues with a recent delivery for the following app: App Apple ID Version 1.0 Build 5 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90383: Upload limit reached - The upload limit for your account has been reached. Please wait 1 day and try again. Apple Developer Relations
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15h
TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds
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16h
TestFlight Internal Tester Invitation Emails Are Not Being Delivered
For approximately one week, we have been unable to send TestFlight internal testing invitations. Invited users appear with the status "Invited", but no invitation date is displayed, and no emails are received. We have already tried recreating groups, resending invitations, using Safari, uploading different builds, and inviting users individually. All email addresses, user roles, and account requirements are correct. Interestingly, we also tested the same process using another developer's App Store Connect account, and invitations were delivered successfully. The issue only occurs with our account.
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18h
TestFlight Builds Show “Testing” but Installation Fails – App Not Available
Hello Apple Developer Community, I'm experiencing an ongoing TestFlight installation issue with my iOS app, What Should I Say?, and would appreciate assistance from an Apple engineer or anyone who has successfully resolved this problem. App Details App Name: What Should I Say? Apple App ID: 6828168328 Bundle ID: com.wron.app0rem25mhh2 Version: 1.0.0 Affected Builds: 2 and 3 Device: iPhone 17 Pro iOS Version: 26.6.2 Development Platform: Wron (Expo/React Native) The Problem Build 1 successfully installed through TestFlight on October 28, 2026, and I was able to use the application. However, Builds 2 and 3 cannot be installed. Both builds appear in App Store Connect and show a green "Testing" status. They are assigned to my internal testing group, and my Apple account is listed as an internal tester. When I attempt to install either build through the TestFlight app, I receive the following error: "Could not install What Should I Say?. The requested app is not available or doesn't exist." What I've Verified My Apple Developer account is active. My Free Apps Agreement is active. Both affected builds are processed and show "Testing" in App Store Connect. Both builds are assigned to my internal tester group. My account is correctly listed as an internal tester. Build 1 previously installed successfully on the same device. The issue persists after publishing another build. The publishing interface uses the Bundle ID associated with my existing App Store Connect app. Potential Configuration Concern I also noticed that the project's app.json contains a different bundle identifier from the existing App Store Connect listing, although I entered the correct identifier during the TestFlight publishing process. Could an inconsistency between the configured identifier and the final signed build cause this installation error? Assistance Requested Could an Apple engineer help determine: Why builds marked "Testing" cannot be downloaded through TestFlight? Whether the builds have signing, provisioning, or bundle identifier inconsistencies? Whether an Apple-side TestFlight distribution issue could cause this error? What specific diagnostic information or corrective steps are required? I have an existing Apple Developer Support case but have not received a resolution despite multiple follow-up attempts. I would appreciate guidance on resolving this without repeatedly uploading new builds or creating a duplicate app. Thank you.
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19h
TestFlight App Unavailable and External Beta Review Submission Error – No Response from Apple Support
Hello Apple Developer Community, I am experiencing two persistent TestFlight issues with my iOS app, Kıblecim: Namaz Vakitleri (App Store ID: 6817453868, Bundle ID: com.kiblecim.namazvakitleri). Issue 1 — TestFlight app unavailable When attempting to install my app through TestFlight on an iPhone 11, I receive: "The requested app is not available or doesn't exist." This has occurred with Builds 33, 36, and 39. Other TestFlight apps have also failed on my device, while regular App Store downloads work normally. I have checked the Apple Account settings and even factory-reset the iPhone, created a completely new Apple Account, and reinstalled TestFlight. However, I cannot yet verify whether the new account resolves installation because the external build submission is blocked. Issue 2 — External Beta App Review submission fails My latest build, version 1.5 (39), was successfully uploaded and validated in App Store Connect. When I try to add it to my external testing group and select "Submit for Review", App Store Connect repeatedly displays: "There was an error processing your request. Please try again later." The external group has one tester but still shows zero builds. I have already checked the Test Information, privacy policy URL, review contact details, review notes, and sign-in settings. Issue 3 — No substantive response from Apple Developer Support I opened support case 103009623313 in October 2026 and sent multiple follow-ups, including November 6 and November 9. As of November 10, I have not received a substantive response or a resolution. Questions: What could prevent a validated build from being submitted for external Beta App Review? Could these errors indicate an App Store Connect backend or account-level problem? Are there any additional diagnostics or escalation options available? Any guidance from Apple engineers or developers who have encountered similar issues would be greatly appreciated. Thank you.
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19h
External TestFlight submission fails with 422 ENTITY_UNPROCESSABLE (betaAppReviewSubmissions), case 30000008195719
Since November 5, every attempt to submit a build to external TestFlight testing fails. App Store Connect shows "There was an error processing your request", and the request POST /iris/v1/betaAppReviewSubmissions returns 422 ENTITY_UNPROCESSABLE. The request is made by the App Store Connect website itself, so there is nothing I can change in it. It happens with two different apps on my account, in more than one browser. Test Information, privacy policy URL, App Privacy and age rating are complete; internal testing works. My Digital Services Act trader status has been "In Review" since early November and my Paid Apps Agreement is still pending. Has anyone seen external TestFlight submissions blocked with this 422 while DSA or agreements were pending, and did it clear once they were approved? Developer Support case: 30000008195719 (no reply yet).
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TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.
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TestFlight: "The requested app is not available or doesn't exist" for all internal testers + 422 on Beta App Review submission
Hi, Since October 24, 2026, TestFlight has been unusable for all three apps in our account (EmlakBase Pro, EmlakBase, BirSitem). Developer Support case: 103007291888 (opened October 24, 2026; follow-ups sent October 29 and November 8). I haven't received a reply yet, and phone support has been unavailable whenever I tried (November 9 and 10). 1) Internal testing Every internal tester sees the app in TestFlight, but tapping "Install" fails immediately with "The requested app is not available or doesn't exist." This also happens for a tester with the Admin role who accepted the invitation. New builds uploaded on November 6 show "Testing" in the internal group, yet no tester can install them. 2) External testing Submitting a build to Beta App Review always fails with "There was an error processing your request. Please try again later." The request (POST /iris/v1/betaAppReviewSubmissions) returns 422 ENTITY_UNPROCESSABLE. The build is VALID, export compliance is set, its external state is READY_FOR_BETA_SUBMISSION, and the test information, review contact and demo account are complete. What I've already checked or changed Membership is active. I accepted the latest Program License Agreement and the Free Apps Agreement. Certificates and provisioning profiles are valid, and builds process successfully. Testers have the App Manager or Admin role, and their Apple Accounts match their invitations. App availability is set to all countries or regions. I cancelled an old App Store submission that was still open (Guideline 2.1, Information Needed). The 422 error continues. Since this affects every tester across three separate apps, it looks like an issue with our account or app records on Apple's side. Could someone from Apple look into case 103007291888 or escalate it to the TestFlight team? Thank you.
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26
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New developer account enrollment for organizations
We have submitted a request to enroll our organization to Apple Developer program but havent heard back from Apple since more than a week. No phone calls, no emails to find out whats going on. The phone number to call support is also disabled because of "high call volume". What can be done to find out if the process is actually stuck somewhere or is this within normal SLA? Does anyone know what is the SLA for new enrollments for organizations?
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32
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TestFlight: "The requested app is not available or does not exist" for internal testers + 422 ENTITY_UNPROCESSABLE on beta review (new individual account)
New individual account (Team ID UTH8X8R54P). App ID 6825129426, bundle com.lichooo.inercia. Since Oct 20, every processed build (latest 1.3.0 (7), uploaded Nov 2) fails to install for internal testers with "The requested app is not available or does not exist", including the account holder, whose Apple ID matches the one on the device. Submitting any build for external beta review returns 422 ENTITY_UNPROCESSABLE "Please try again later" (error IDs a82b110f-0641-44db-af8e-7452cb4bf93c and 4115b133-61c0-4135-9306-ba4bbe51514e). Already checked: Latest Program License Agreement and Free Apps Agreement accepted (Active) EU DSA trader status completed Export compliance answered (no non-exempt encryption) Test Information complete (description, feedback email, privacy policy, contact, review notes) Internal tester status Accepted, internal build state IN_BETA_TESTING Re-uploading builds and reinstalling TestFlight didn't help Support cases 103003383660 and 103004342314 are open with no resolution, and phone support is currently unavailable. Could someone from the TestFlight team check whether the account is missing the beta agreement (BETA_CONTRACT_MISSING) or has a backend flag? Thank you.
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149
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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30
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5.7k
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TestFlight: "The requested app is not available or doesn't exist" for all testers and both apps; support not responding
Since October 23, no TestFlight build of either of my apps can be installed by any tester. Apps: Фургон (com.vahe.furgon, Apple ID 6823574650) and Hayway Error on install: "The requested app is not available or doesn't exist." Affects me and a newly added internal tester with a different Apple ID, on several iPhones Builds are processed and show "Testing" in App Store Connect; a newly uploaded build (0.4 (5)) has the same problem Adding a build to an external group fails with "An error occurred. Try again later." Users and Access shows: "There was a problem restoring invitations for users." The same builds install and run fine via Xcode The latest Program License Agreement was accepted on Oct 30; issue persists This happened right after I expired several older builds in both apps. It looks like the BETA_CONTRACT_MISSING issue other developers reported. Support cases 103006467776 and 103016839629 have had no response for over two weeks. Could someone from Apple please take a look? Team ID: ZCXA5U6D2X.
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93
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GranaDash — looking for iPhone and Mac beta testers (pt-BR)
I’m developing GranaDash, a personal finance app for iPhone and Mac, and I’m looking especially for Brazilian Portuguese-speaking testers. The app helps organize household bills, everyday expenses and money lent to others, with syncing between devices. Its planned App Store category is Finance. I’d appreciate feedback on usability and cross-device updates: are the bill and payment flows clear, and do changes sync correctly between iPhone and Mac? Please report bugs and confusing steps through TestFlight. This is a 0.x beta. Join here: GranaDash on TestFlight
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133
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All of my testers are not able to install the app
It is showing: "Could not install MY_APP_NAME. The requested app is not available or doesn't exist". I provided correct bundle id, otherwise I cannot be able to upload the app to TestFlight. Testers can also see the app in testflight but are not able to install it. What might me the cause of this issue and how can I fix it? I sent multiple requests to apple developer but got no reply
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2
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104
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TestFlight: “Could not install. The requested app is not available or doesn’t exist.” (internal testers, incl. account holder) + external testing fails – Case ID 103006602341
Hello, My app uploads and processes successfully in App Store Connect, but nobody can install it from TestFlight, including me as the account holder. Tapping Install/Update fails with: “Could not install [App Name]. The requested app is not available or doesn’t exist.” Trying to add the build to external testing also fails with a message saying a technical issue occurred and to try again later.
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1
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89
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TestFlight Installation Fails for All Apps in Account (“App Not Available” Error)
Hello, I’m experiencing a serious issue with TestFlight. I correctly set up internal testing: • Added testers via email • Assigned builds • Everything shows as “Ready to Test” However, when trying to install via TestFlight, I get: “App Name couldn’t be installed” “The requested app is not available or doesn’t exist” ⚠️ Important note: This issue is NOT limited to a single app. It happens across all apps in my account. So it does not seem to be app-specific. What I’ve already checked: • Agreements, Tax, and Banking are completed • App Privacy is fully filled • Builds are successfully uploaded and selected • I am correctly added as an internal tester • Tried logging out/in of TestFlight • Reinstalled the app and TestFlight I contacted Apple Developer Support twice but received no response. Has anyone experienced this issue affecting multiple apps? Any help or guidance would be greatly appreciated. ⸻ Additional technical details: • Developer Account Apple ID: yilmaz34muhammed(at)icloud.com • App Store Connect App ID: 6762088121 • Bundle ID: com.devyilmaz.TahlilAI • Build Version: 0.2.0 (1) This issue occurs across all apps in my account.
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2
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134
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"account not in this store" error when testing inApp purchase
I've already done my test on development signed app locally, all in-app purchase runs well with sandbox tester Apple ID. Errors happens when make a purchase in distribution app from TestFlight. Detail Info: in Apple Store connect , make app available to China Electron project, packaging by electron builder using distribution sign upload to TestFlight, invite myself to test using my Apple ID(not the sandbox tester) to login and purchase dialog appears and said "Account not in this store" VPN is off Apple Store shows Chinese language and Chinese apps, not llikely to be u.s. store I'm suspecting that: Maybe shouldn't use my developer Apple ID to run TestFlight test? TestFlight locked app to be in u.s. store ?
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Is TestFlight officially supported for a watchOS app on an Apple Watch configured with Apple Watch For Your Kids / Family Setup?
I’m validating the officially supported distribution path for an independent watchOS app. Target device Apple Watch Series 6 GPS + Cellular watchOS 26.6 Configured using Apple Watch For Your Kids / Family Setup The Watch belongs to a child Apple Account Managed from the parent/guardian’s iPhone 11 running iOS 27.0 The child does not have their own iPhone Direct development deployment from Xcode is not available in this configuration on my setup. The Family Setup Watch does not appear as a development destination / CoreDevice device and does not expose Developer Mode. Main question Does TestFlight officially support installing a watchOS-only or independently installable watchOS app onto an Apple Watch configured with Apple Watch For Your Kids / Family Setup? If yes: Is installation initiated from TestFlight on the parent/guardian iPhone that manages the Family Watch? Should the Family Setup Watch appear as an eligible Apple Watch target inside TestFlight? Should the child Apple Account or the parent/guardian Apple Account be added as the TestFlight tester? Are there any additional restrictions or requirements specific to Apple Watch For Your Kids / Family Setup? Is Developer Mode required on the Watch for TestFlight installation? I’m specifically asking about an officially supported TestFlight/App Store Connect distribution path, not Ad Hoc distribution, manual IPA installation, private APIs, or unsupported workarounds. Thank you.
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332
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TestFlight Cannot Install: Build Status ‘Ready to Submit’ but unable to install on device
Hello, I'm having trouble installing my app via TestFlight. Current Status: The app build has been successfully uploaded and processed in App Store Connect. The build status currently shows "Ready to Submit" All export compliance questionnaires have been completed. The Issue: Even though everything looks ready on the dashboard, I cannot install the app on my phone via TestFlight. • (Specifically, the app is visible but throws an error when I click install-‘this app doesn’t exist or not available’). What I've Tried: • Checked that the testing group is properly linked to the build. • Re-signed into the TestFlight app on my device. Could App Store Connect Team Adviser help me with this issue please as soon as possible!
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4
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547
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