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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Analytics tab show old icon, even though it was changed long time ago
We have changed app icon a while ago, it displayed correctly on distribution page and on other pages - with an exception of analytics - https://appstoreconnect.apple.com/analytics No matter what time range is selected it still displays old icon. Can I make something with it? It's been more then a year and it's definitely not a cache issue.
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App Review pending for more than 3 weeks – priority request
Hello Apple App Review Team, I hope you are doing well. I am writing again to respectfully request a priority review for our app. Our submissions have been waiting in review for more than 3 weeks, without receiving a final review decision. During this time, we have continued to submit updates with important bug fixes and improvements, but we have been unable to release them to our users due to the extended review delay. In addition, we have made more than five attempts to contact Apple Support regarding this issue, but unfortunately we have not received any response to our tickets. The requests appear to remain unanswered, with no follow-up or resolution provided so far. This situation is now significantly affecting our users, as critical issues that have already been fixed are still present in the live version. Each additional day of delay continues to impact the user experience. We fully understand and respect the App Review process and workload. However, given that the waiting period has now exceeded three weeks and there has been no response from support despite multiple attempts, we kindly ask if our latest version of our app could be prioritized for review. For reference, our Apple Developer account / Apple ID is: 6475698369 We would greatly appreciate any update or assistance your team can provide regarding the status of our submission.
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App is rejected because of gambling related content
I'm looking to see if other developers have experienced something similar recently. Our app is a free football prediction app where users predict match scores and earn points for rankings, achievements and statistics. There are: No real money betting No entry fees No cash prizes No operator-funded prizes No virtual currency that can be exchanged for money The app has been available on the App Store for a long time and previous versions (50+ releases) (including a recent version) were approved. However, the latest update was rejected under Guideline 2.3.6. App Review says that because the app includes "tips, tools, predictions or other information related to real money gambling", we must answer "Yes" to the Gambling age rating. What confuses me is that the App Store Connect age rating describes Gambling as betting or wagering using real money or in-game currency that can be exchanged for real money, which does not apply to our app. Has anyone else recently experienced this with a football pool, fantasy league or sports prediction app? If so: Were you asked to set the Gambling age rating to "Yes"? Did App Review explain where they draw the line? Were you eventually able to resolve it? I'm not trying to argue with App Review; I'm simply trying to understand how this guideline is currently being interpreted.
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App stuck in "Waiting for Review" since June 13 while related app was approved
Hello, I am looking for advice regarding an unusually long App Review delay. Our app, Bien App (ID: 6769135685), has remained in "Waiting for Review" status since June 13, 2026 without any review activity or communication from App Review. Some additional context: The app is a financial services application. We have already submitted updated builds. We have opened support cases with Apple. The app has not entered "In Review" at any point. There have been no requests for additional information. What makes this situation particularly confusing is that our related application, Bien Plus, was submitted under the same developer account during this period and has already completed review and been approved. Because Bien Plus has already been reviewed and approved, we know that our developer account is in good standing and that our financial services business model has already been reviewed by App Review. At this point, Bien App has been sitting in "Waiting for Review" for several weeks. Has anyone experienced a similar situation where an app remained in "Waiting for Review" for an extended period while other apps under the same account continued through review normally? If so: Did Apple eventually review the app? Did you need to escalate through App Review Support? Did withdrawing and resubmitting help? Was there ultimately a queue issue or another explanation? Any advice or similar experiences would be greatly appreciated. Thank you.
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App update stuck in “Waiting for Review” for an unusually long time after agreements and compliance items were resolved
My iOS app update version 1.1, build 12, has been stuck in “Waiting for Review” for an unusually long time. The app has not moved to “In Review” yet. At first, I found that there were some account/compliance items that needed attention. I have since resolved them and carefully checked App Store Connect. Currently, I do not see any remaining “Action Required,” “Missing Metadata,” “Missing Compliance,” or “Developer Action Needed” status. Here is what I have checked: Apple Developer Program License Agreement: accepted Paid Apps Agreement: active Banking and tax information: valid EU DSA / trader status: completed EU countries have been removed from app availability Monthly and yearly subscriptions: approved Subscription group localization: approved Privacy Policy URL and Support URL: accessible App Privacy information: completed Export compliance: no Missing Compliance or Waiting for Export Compliance status App Review Information: completed Selected build: version 1.1, build 12 Current app status: Waiting for Review I also contacted Apple Developer Support, and the response indicated that the app has been added to the App Review queue, but the review has not started yet. No further action was requested from my side. The reason I am concerned is that the current live version 1.0 has issues affecting the core user workflow. Some users may be unable to reliably start or continue experiment records, and version 1.1 includes fixes and improvements for experiment creation, record management, backup/recovery, and record viewing. Has anyone experienced a similar situation where an app update remained in “Waiting for Review” for an unusually long time even after all agreements, subscriptions, DSA, privacy, and build settings were completed? Is there anything else I should check, or is this likely an internal queue issue that needs to be escalated by App Review? Thank you.
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Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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Update stuck in "Waiting for Review" for 10 days — no Resolution Center message, banking/agreements current
Hi App Review, An update to an app that's already live on the App Store has been in "Waiting for Review" for 10 days with no status change, and I wanted to check whether it's proceeding normally or whether anything is required from my side. Submission ID: b4e5d54c-de30-4003-9f3c-232e366d01c4 Version: 1.1.0 (build 7), an update to a live app (1.0.0 currently in production) Submitted: 16 June 2026, 22:10 Current status: Waiting for Review (has not moved to In Review) I've already checked the usual things my end: there's no message in Resolution Center, no "action required" banner on the app or version page, the build shows as valid and is correctly attached to the version, export compliance/encryption is answered, and Agreements, Tax, and Banking are all current. I also contacted Developer Support via the contact form on 23 June [add: case #102923511308 if you have one] but haven't had a reply yet. Could you confirm whether the review is proceeding normally, or let me know if there's anything I need to do? Happy to provide any further detail. Thanks.
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Very Slow App Review and Repeated Questions
Hi all, Our app has been in review since November 1st, and the process has been very slow. We often wait several days between responses, and we keep receiving questions we’ve already answered - even when we point this out in our replies. We’ve contacted Developer Support by email, but the only reply we received was that they’re sorry for the delay and will look into it. We’re unsure whether requesting a phone call might help or if it could pause or reset the review process, and since we’re hoping the next response will finally approve the app, we’ve hesitated to use that option. Has anyone experienced something similar, or does anyone know whether requesting a call has any impact on the current review status? Thanks for any guidance.
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All TestFlight builds expired simultaneously — internal & external blocked, 422 filter[build] error
All TestFlight builds for my app expired at the same time, overnight, with no action on my side. New builds upload fine and show “Ready to Submit,” but: Internal testers (and I) cannot install: “The requested app is not available or doesn’t exist.” -Submitting for external review fails with 422: PARAMETER_ERROR.REQUIRED / filter[build]. Internal testing worked perfectly before and broke overnight. This appears to be a known recurring backend issue. All agreements, banking, tax, and export compliance are Active. DSA declaration is currently In Review. I’ve opened a support case (aprox. 5 days ago, only automated reply so far). Has anyone resolved this, or can a DTS engineer help escalate? Bundle ID available on request.
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SB 2420 - I have no idea what to do.
I recognize that Apple has put out documentation on how to do things with the new Age APIs, but I have no idea what my apps are supposed to do to be in compliance with this law. Most of the law sounds like it applies to App Store developers like Apple, more than it pertains to individual app devs. If the age rating of an app changes, wouldn't we just put it in App Store Connect and have Apple disable those apps on the devices of the underage kids?
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App stuck in "Waiting for Review" for 10 days + History of extremely long review times (1-1.5 months)
Hello everyone, I am facing a severe issue with my app's review process and urgently need some guidance or advice on how to resolve this bottleneck. Current Situation: Our latest version has been stuck in the "Waiting for Review" status for the past 10 days. Yesterday, after reading some community advice, I used "Cancel Submission" and re-submitted the build to try and refresh the queue. Unfortunately, it is still completely stuck in the exact same "Waiting for Review" status with no progress. Past History: This seems to be an ongoing issue with our account. For our previous versions, the App Review team took an incredibly long time—between 1 to 1.5 months for each submission—only to ultimately issue a rejection. We have already tried sending 5-6 standard support requests and even requested an expedited review 3 times, but we have received absolutely zero response or feedback from Apple. It feels like our app or account is stuck in some sort of dead-end queue. Has anyone else experienced such extreme delays just waiting for the review to start? Is there any alternative way to escalate this to a human specialist at Apple who can check if there's an account-level glitch? App Store URL: https://apps.apple.com/uz/app/fonus-kids/id6742020368 Thank you in advance for any insights or help!
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App stuck In Review for 10+ days, TestFlight also Waiting for Review
Hi all, My first app submission appears to be stalled (16+ days) and I’m completely in the dark as to what is going on. Apple ID: 6776835006 Submission ID: 236039a0-1668-448a-aae6-486d52e6c5b9 Timeline: Ready for Review: Jun 10, 2026 at 3:22 AM Waiting for Review: Jun 10, 2026 at 3:23 AM In Review: Jun 15, 2026 at 5:05 PM Current status: still In Review as of Jun 26, 2026 I have also submitted 2 support cases that are past 48 hour SLA and an expedited review request, but I haven’t received a response yet. Our TestFlight external build has also been stuck in Waiting for Review for 5+ days now. There are no visible unresolved issues, App Review messages, or missing compliance warnings in App Store Connect. Review notes and demo/testing information are provided. Thank you.
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External TestFlight Build Issue - There was an error processing your request. Please try again later.
Hi, If I try and add ANY build to an external test group in TestFlight, I get this: There was an error processing your request. Please try again later. "errors" : [ { "id" : "87a4291a-8d19-407c-9065-8013bcaf1ade", "status" : "400", "code" : "PARAMETER_ERROR.REQUIRED", "title" : "A required parameter was not provided", "detail" : "The parameter 'filter[build]' is required but was not provided", "source" : { "parameter" : "filter[build]" } } ] } I have no idea what's the issue. Any ideas?
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3 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
Hello App Review Team, I’m writing this as a last resort after 3 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 3-4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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Clarification on the Definition of "Drug Dosage Calculators" in Guideline 1.4.2
Hello, I am looking for a better understanding of Guideline 1.4.2, which states that "Drug dosage calculators" must be developed by drug manufacturers, hospitals, universities, or other approved entities. My main question is: What is Apple’s exact definition of a "Drug Dosage Calculator"? - Does the term exclusively refer to apps that calculate dosage (dose, interval, and treatment duration)? - Are apps that do not make clinical decisions, but only display bibliographic references based on user-entered data, also considered Drug Dosage Calculators? - If an app only performs basic mathematical operations on a dose value entered by the user, without suggesting medications or treatments, does it still fall under this restriction? I would like to better understand how Apple differentiates a medical support app (which only presents data) from a dosage calculator (which makes clinical decisions). I appreciate any insights from the community!
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App Store Connect API analyticsReportRequests: invisible ONE_TIME_SNAPSHOT blocks creation with 409 STATE_ERROR
Hello, We need help with the App Store Connect Analytics Reports API. App Apple ID: 6476742396 App name: 電話なしで愛車の相場をチェック|ユーカーパック Endpoint: /v1/apps/6476742396/analyticsReportRequests We are trying to create a ONE_TIME_SNAPSHOT analytics report request to backfill historical App Store analytics data, including App Downloads Standard and App Store Installation and Deletion Standard. Current behavior: GET /v1/apps/6476742396/analyticsReportRequests?limit=200 returns only one ONGOING request: dc54971e-a724-4b5d-939e-3a3fed4c69b4 No ONE_TIME_SNAPSHOT request is visible in the list. However, POST to create a ONE_TIME_SNAPSHOT request returns: 409 STATE_ERROR "You already have such an entity" This state has remained stuck for more than 15 days. Because the ONE_TIME_SNAPSHOT request is not visible, we cannot get the request ID and cannot download historical reports. We suspect there may be an invisible or residual ONE_TIME_SNAPSHOT analyticsReportRequest on Apple's side that blocks new creation but is not returned by the list API. Questions: Is there any supported way to list or retrieve a hidden/residual ONE_TIME_SNAPSHOT analyticsReportRequest for an app? If a ONE_TIME_SNAPSHOT request was deleted or became invisible, can it continue blocking new creation for more than 15 days? Is there a way to clear/reset this state, or should Apple support handle this internally? Are there any additional include/filter parameters for analyticsReportRequests that could reveal the existing ONE_TIME_SNAPSHOT request? The ONGOING request continues to work for recent daily data, but historical backfill is blocked. We already contacted Apple Developer Support under case ID 102911663592, but they replied that this is a technical API topic and suggested posting on Apple Developer Forums. Thank you.
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Minor using parent's Apple Developer Account — whose SSN for App Store Connect banking and 1099-K?
Hello, I am 16 years old and have built my first iOS app using Expo and React Native. Since Apple requires developers to be 18 or older, my mom needs to enroll in the Apple Developer Program using her Apple ID on my behalf. I have a specific question about the tax and payment setup inside App Store Connect: When setting up the banking and tax information in App Store Connect, whose SSN should be entered — my mom's or mine? Or would it make more sense to obtain a free EIN (Employer Identification Number) from the IRS to use instead of either personal SSN? Whoever's SSN or tax ID is entered in App Store Connect — is that the person Apple sends the 1099-K to at the end of the year? Has anyone dealt with this situation before as a minor developer with a parent's account? How did you handle the tax reporting correctly? I have already spoken with a SCORE tax mentor who confirmed my mom will not be taxed, and I called Apple Support who redirected me to the IRS. I am looking for practical advice from developers who have actually been through this setup. My app has a Pro subscription at $4.99 per month so understanding the payment and tax flow before launch is important to me. Thank you in advance for any help.
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App rejected under 1.4.3 — identical app (My Humidor) live on App Store
Details: I'm looking for clarification on how Guideline 1.4.3 is applied to tobacco related apps. My app, The Leaf Cellar, was rejected under 1.4.3 with the reasoning that its "current concept is not appropriate" because it relates to tobacco. The app is a private inventory manager. It has no store, no purchasing, no vendor or affiliate links, no discovery feed, and no content directed at encouraging or using tobacco. its only function is personal record-keeping (logging inventory you already own, aging dates, humidity readings). A 21+ age gate is enforced on launch. What I'm trying to understand is the consistency of the guideline, because functionally identical apps are currently live on the store and receiving updates (which means apple must approve the submitted updates.) Existing Apps (not being enforced by 1.4.3): "My Humidor – Cigar Journal": [https://apps.apple.com/us/app/my-humidor-cigar-journal/id6639582700] "Humidor Journal Pro": [https://apps.apple.com/us/app/humidor-journal-pro/id6751737114] Questions: Is there a specific feature or distinction that separates an approvable cigar-journal app from one rejected under 1.4.3 as a "concept"? If apps in this category are already approved, what's the correct path to have an inconsistent rejection reviewed beyond the standard Resolution Center reply? I have already submitted to the App Review Board.
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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Analytics tab show old icon, even though it was changed long time ago
We have changed app icon a while ago, it displayed correctly on distribution page and on other pages - with an exception of analytics - https://appstoreconnect.apple.com/analytics No matter what time range is selected it still displays old icon. Can I make something with it? It's been more then a year and it's definitely not a cache issue.
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App Review pending for more than 3 weeks – priority request
Hello Apple App Review Team, I hope you are doing well. I am writing again to respectfully request a priority review for our app. Our submissions have been waiting in review for more than 3 weeks, without receiving a final review decision. During this time, we have continued to submit updates with important bug fixes and improvements, but we have been unable to release them to our users due to the extended review delay. In addition, we have made more than five attempts to contact Apple Support regarding this issue, but unfortunately we have not received any response to our tickets. The requests appear to remain unanswered, with no follow-up or resolution provided so far. This situation is now significantly affecting our users, as critical issues that have already been fixed are still present in the live version. Each additional day of delay continues to impact the user experience. We fully understand and respect the App Review process and workload. However, given that the waiting period has now exceeded three weeks and there has been no response from support despite multiple attempts, we kindly ask if our latest version of our app could be prioritized for review. For reference, our Apple Developer account / Apple ID is: 6475698369 We would greatly appreciate any update or assistance your team can provide regarding the status of our submission.
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App is rejected because of gambling related content
I'm looking to see if other developers have experienced something similar recently. Our app is a free football prediction app where users predict match scores and earn points for rankings, achievements and statistics. There are: No real money betting No entry fees No cash prizes No operator-funded prizes No virtual currency that can be exchanged for money The app has been available on the App Store for a long time and previous versions (50+ releases) (including a recent version) were approved. However, the latest update was rejected under Guideline 2.3.6. App Review says that because the app includes "tips, tools, predictions or other information related to real money gambling", we must answer "Yes" to the Gambling age rating. What confuses me is that the App Store Connect age rating describes Gambling as betting or wagering using real money or in-game currency that can be exchanged for real money, which does not apply to our app. Has anyone else recently experienced this with a football pool, fantasy league or sports prediction app? If so: Were you asked to set the Gambling age rating to "Yes"? Did App Review explain where they draw the line? Were you eventually able to resolve it? I'm not trying to argue with App Review; I'm simply trying to understand how this guideline is currently being interpreted.
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App stuck in "Waiting for Review" since June 13 while related app was approved
Hello, I am looking for advice regarding an unusually long App Review delay. Our app, Bien App (ID: 6769135685), has remained in "Waiting for Review" status since June 13, 2026 without any review activity or communication from App Review. Some additional context: The app is a financial services application. We have already submitted updated builds. We have opened support cases with Apple. The app has not entered "In Review" at any point. There have been no requests for additional information. What makes this situation particularly confusing is that our related application, Bien Plus, was submitted under the same developer account during this period and has already completed review and been approved. Because Bien Plus has already been reviewed and approved, we know that our developer account is in good standing and that our financial services business model has already been reviewed by App Review. At this point, Bien App has been sitting in "Waiting for Review" for several weeks. Has anyone experienced a similar situation where an app remained in "Waiting for Review" for an extended period while other apps under the same account continued through review normally? If so: Did Apple eventually review the app? Did you need to escalate through App Review Support? Did withdrawing and resubmitting help? Was there ultimately a queue issue or another explanation? Any advice or similar experiences would be greatly appreciated. Thank you.
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Mac Store search defaults to IOS Apps devastating Mac Catalyst sales.
Mac Store search results now default to IOS Apps, devastating Mac Catalyst sales. To compound this issue, there is no way for Mac Catalyst developers to remove their Mac Catalyst version so that their IOS app (for iPad) will appear. They are invisible. I've contacted Apple but no reply yet. Any thoughts?
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App update stuck in “Waiting for Review” for an unusually long time after agreements and compliance items were resolved
My iOS app update version 1.1, build 12, has been stuck in “Waiting for Review” for an unusually long time. The app has not moved to “In Review” yet. At first, I found that there were some account/compliance items that needed attention. I have since resolved them and carefully checked App Store Connect. Currently, I do not see any remaining “Action Required,” “Missing Metadata,” “Missing Compliance,” or “Developer Action Needed” status. Here is what I have checked: Apple Developer Program License Agreement: accepted Paid Apps Agreement: active Banking and tax information: valid EU DSA / trader status: completed EU countries have been removed from app availability Monthly and yearly subscriptions: approved Subscription group localization: approved Privacy Policy URL and Support URL: accessible App Privacy information: completed Export compliance: no Missing Compliance or Waiting for Export Compliance status App Review Information: completed Selected build: version 1.1, build 12 Current app status: Waiting for Review I also contacted Apple Developer Support, and the response indicated that the app has been added to the App Review queue, but the review has not started yet. No further action was requested from my side. The reason I am concerned is that the current live version 1.0 has issues affecting the core user workflow. Some users may be unable to reliably start or continue experiment records, and version 1.1 includes fixes and improvements for experiment creation, record management, backup/recovery, and record viewing. Has anyone experienced a similar situation where an app update remained in “Waiting for Review” for an unusually long time even after all agreements, subscriptions, DSA, privacy, and build settings were completed? Is there anything else I should check, or is this likely an internal queue issue that needs to be escalated by App Review? Thank you.
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14h
Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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18h
Update stuck in "Waiting for Review" for 10 days — no Resolution Center message, banking/agreements current
Hi App Review, An update to an app that's already live on the App Store has been in "Waiting for Review" for 10 days with no status change, and I wanted to check whether it's proceeding normally or whether anything is required from my side. Submission ID: b4e5d54c-de30-4003-9f3c-232e366d01c4 Version: 1.1.0 (build 7), an update to a live app (1.0.0 currently in production) Submitted: 16 June 2026, 22:10 Current status: Waiting for Review (has not moved to In Review) I've already checked the usual things my end: there's no message in Resolution Center, no "action required" banner on the app or version page, the build shows as valid and is correctly attached to the version, export compliance/encryption is answered, and Agreements, Tax, and Banking are all current. I also contacted Developer Support via the contact form on 23 June [add: case #102923511308 if you have one] but haven't had a reply yet. Could you confirm whether the review is proceeding normally, or let me know if there's anything I need to do? Happy to provide any further detail. Thanks.
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21h
Very Slow App Review and Repeated Questions
Hi all, Our app has been in review since November 1st, and the process has been very slow. We often wait several days between responses, and we keep receiving questions we’ve already answered - even when we point this out in our replies. We’ve contacted Developer Support by email, but the only reply we received was that they’re sorry for the delay and will look into it. We’re unsure whether requesting a phone call might help or if it could pause or reset the review process, and since we’re hoping the next response will finally approve the app, we’ve hesitated to use that option. Has anyone experienced something similar, or does anyone know whether requesting a call has any impact on the current review status? Thanks for any guidance.
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21h
All TestFlight builds expired simultaneously — internal & external blocked, 422 filter[build] error
All TestFlight builds for my app expired at the same time, overnight, with no action on my side. New builds upload fine and show “Ready to Submit,” but: Internal testers (and I) cannot install: “The requested app is not available or doesn’t exist.” -Submitting for external review fails with 422: PARAMETER_ERROR.REQUIRED / filter[build]. Internal testing worked perfectly before and broke overnight. This appears to be a known recurring backend issue. All agreements, banking, tax, and export compliance are Active. DSA declaration is currently In Review. I’ve opened a support case (aprox. 5 days ago, only automated reply so far). Has anyone resolved this, or can a DTS engineer help escalate? Bundle ID available on request.
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21h
SB 2420 - I have no idea what to do.
I recognize that Apple has put out documentation on how to do things with the new Age APIs, but I have no idea what my apps are supposed to do to be in compliance with this law. Most of the law sounds like it applies to App Store developers like Apple, more than it pertains to individual app devs. If the age rating of an app changes, wouldn't we just put it in App Store Connect and have Apple disable those apps on the devices of the underage kids?
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App stuck in "Waiting for Review" for 10 days + History of extremely long review times (1-1.5 months)
Hello everyone, I am facing a severe issue with my app's review process and urgently need some guidance or advice on how to resolve this bottleneck. Current Situation: Our latest version has been stuck in the "Waiting for Review" status for the past 10 days. Yesterday, after reading some community advice, I used "Cancel Submission" and re-submitted the build to try and refresh the queue. Unfortunately, it is still completely stuck in the exact same "Waiting for Review" status with no progress. Past History: This seems to be an ongoing issue with our account. For our previous versions, the App Review team took an incredibly long time—between 1 to 1.5 months for each submission—only to ultimately issue a rejection. We have already tried sending 5-6 standard support requests and even requested an expedited review 3 times, but we have received absolutely zero response or feedback from Apple. It feels like our app or account is stuck in some sort of dead-end queue. Has anyone else experienced such extreme delays just waiting for the review to start? Is there any alternative way to escalate this to a human specialist at Apple who can check if there's an account-level glitch? App Store URL: https://apps.apple.com/uz/app/fonus-kids/id6742020368 Thank you in advance for any insights or help!
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2
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197
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App stuck In Review for 10+ days, TestFlight also Waiting for Review
Hi all, My first app submission appears to be stalled (16+ days) and I’m completely in the dark as to what is going on. Apple ID: 6776835006 Submission ID: 236039a0-1668-448a-aae6-486d52e6c5b9 Timeline: Ready for Review: Jun 10, 2026 at 3:22 AM Waiting for Review: Jun 10, 2026 at 3:23 AM In Review: Jun 15, 2026 at 5:05 PM Current status: still In Review as of Jun 26, 2026 I have also submitted 2 support cases that are past 48 hour SLA and an expedited review request, but I haven’t received a response yet. Our TestFlight external build has also been stuck in Waiting for Review for 5+ days now. There are no visible unresolved issues, App Review messages, or missing compliance warnings in App Store Connect. Review notes and demo/testing information are provided. Thank you.
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65
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External TestFlight Build Issue - There was an error processing your request. Please try again later.
Hi, If I try and add ANY build to an external test group in TestFlight, I get this: There was an error processing your request. Please try again later. "errors" : [ { "id" : "87a4291a-8d19-407c-9065-8013bcaf1ade", "status" : "400", "code" : "PARAMETER_ERROR.REQUIRED", "title" : "A required parameter was not provided", "detail" : "The parameter 'filter[build]' is required but was not provided", "source" : { "parameter" : "filter[build]" } } ] } I have no idea what's the issue. Any ideas?
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69
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APP Waiting for Review 10 day ago
Hello, my app id 6756081224 Waiting for Review 10 day ago Help me please
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4
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325
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3 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
Hello App Review Team, I’m writing this as a last resort after 3 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 3-4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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8
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397
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Clarification on the Definition of "Drug Dosage Calculators" in Guideline 1.4.2
Hello, I am looking for a better understanding of Guideline 1.4.2, which states that "Drug dosage calculators" must be developed by drug manufacturers, hospitals, universities, or other approved entities. My main question is: What is Apple’s exact definition of a "Drug Dosage Calculator"? - Does the term exclusively refer to apps that calculate dosage (dose, interval, and treatment duration)? - Are apps that do not make clinical decisions, but only display bibliographic references based on user-entered data, also considered Drug Dosage Calculators? - If an app only performs basic mathematical operations on a dose value entered by the user, without suggesting medications or treatments, does it still fall under this restriction? I would like to better understand how Apple differentiates a medical support app (which only presents data) from a dosage calculator (which makes clinical decisions). I appreciate any insights from the community!
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5
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418
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App Store Connect API analyticsReportRequests: invisible ONE_TIME_SNAPSHOT blocks creation with 409 STATE_ERROR
Hello, We need help with the App Store Connect Analytics Reports API. App Apple ID: 6476742396 App name: 電話なしで愛車の相場をチェック|ユーカーパック Endpoint: /v1/apps/6476742396/analyticsReportRequests We are trying to create a ONE_TIME_SNAPSHOT analytics report request to backfill historical App Store analytics data, including App Downloads Standard and App Store Installation and Deletion Standard. Current behavior: GET /v1/apps/6476742396/analyticsReportRequests?limit=200 returns only one ONGOING request: dc54971e-a724-4b5d-939e-3a3fed4c69b4 No ONE_TIME_SNAPSHOT request is visible in the list. However, POST to create a ONE_TIME_SNAPSHOT request returns: 409 STATE_ERROR "You already have such an entity" This state has remained stuck for more than 15 days. Because the ONE_TIME_SNAPSHOT request is not visible, we cannot get the request ID and cannot download historical reports. We suspect there may be an invisible or residual ONE_TIME_SNAPSHOT analyticsReportRequest on Apple's side that blocks new creation but is not returned by the list API. Questions: Is there any supported way to list or retrieve a hidden/residual ONE_TIME_SNAPSHOT analyticsReportRequest for an app? If a ONE_TIME_SNAPSHOT request was deleted or became invisible, can it continue blocking new creation for more than 15 days? Is there a way to clear/reset this state, or should Apple support handle this internally? Are there any additional include/filter parameters for analyticsReportRequests that could reveal the existing ONE_TIME_SNAPSHOT request? The ONGOING request continues to work for recent daily data, but historical backfill is blocked. We already contacted Apple Developer Support under case ID 102911663592, but they replied that this is a technical API topic and suggested posting on Apple Developer Forums. Thank you.
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168
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Minor using parent's Apple Developer Account — whose SSN for App Store Connect banking and 1099-K?
Hello, I am 16 years old and have built my first iOS app using Expo and React Native. Since Apple requires developers to be 18 or older, my mom needs to enroll in the Apple Developer Program using her Apple ID on my behalf. I have a specific question about the tax and payment setup inside App Store Connect: When setting up the banking and tax information in App Store Connect, whose SSN should be entered — my mom's or mine? Or would it make more sense to obtain a free EIN (Employer Identification Number) from the IRS to use instead of either personal SSN? Whoever's SSN or tax ID is entered in App Store Connect — is that the person Apple sends the 1099-K to at the end of the year? Has anyone dealt with this situation before as a minor developer with a parent's account? How did you handle the tax reporting correctly? I have already spoken with a SCORE tax mentor who confirmed my mom will not be taxed, and I called Apple Support who redirected me to the IRS. I am looking for practical advice from developers who have actually been through this setup. My app has a Pro subscription at $4.99 per month so understanding the payment and tax flow before launch is important to me. Thank you in advance for any help.
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2
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127
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App rejected under 1.4.3 — identical app (My Humidor) live on App Store
Details: I'm looking for clarification on how Guideline 1.4.3 is applied to tobacco related apps. My app, The Leaf Cellar, was rejected under 1.4.3 with the reasoning that its "current concept is not appropriate" because it relates to tobacco. The app is a private inventory manager. It has no store, no purchasing, no vendor or affiliate links, no discovery feed, and no content directed at encouraging or using tobacco. its only function is personal record-keeping (logging inventory you already own, aging dates, humidity readings). A 21+ age gate is enforced on launch. What I'm trying to understand is the consistency of the guideline, because functionally identical apps are currently live on the store and receiving updates (which means apple must approve the submitted updates.) Existing Apps (not being enforced by 1.4.3): "My Humidor – Cigar Journal": [https://apps.apple.com/us/app/my-humidor-cigar-journal/id6639582700] "Humidor Journal Pro": [https://apps.apple.com/us/app/humidor-journal-pro/id6751737114] Questions: Is there a specific feature or distinction that separates an approvable cigar-journal app from one rejected under 1.4.3 as a "concept"? If apps in this category are already approved, what's the correct path to have an inconsistent rejection reviewed beyond the standard Resolution Center reply? I have already submitted to the App Review Board.
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156
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