Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, it's been 3 weeks now since I started the process of migrating my individual profile to a company profile. However, I still haven't received any information, and despite contacting support multiple times, I haven't received a response. When I log into my profile, all I see is: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time."

Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.

Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my Macbook. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102848342160 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Kind regards, Bua.

I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?

I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.

Help. I paid for the subscription 2 days ago (50 hours ago), the account still hasn't been activated. Support doesn't answer for 2 days either. I called, they said they couldn't help in any way. What to do??? Serial number: 2-8711222928 Order ID: MTFKZHZFFT

Bug submission: When I try to edit my developer profile on the Apple Developer account page, it won't save anything. Pressing the "Finish" button does nothing.

Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.

Celebrating exactly 6 weeks since I purchased the Apple Developer account, and it still hasn’t been approved🙂🎂

I bought the developer program 2 weeks ago, have been charged, and still am pending and have not been accepted, or heard anything back. I have submitted 2 tickets, haven't heard anything either, as well as called and was told there's nothing I can do. Any tips for next steps? Or anything else I can do?

Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.

I’m looking for guidance from anyone who has experienced a similar situation. I’m a new Apple Developer Program organization member, and this was my first attempt to notarize a macOS app distributed outside the Mac App Store. What happened: My notarization submissions started failing with statusCode 7000 and the message: “Team is not yet configured for notarization.”. I created a support ticket and received the following reply: “We have escalated this issue to our internal team for further investigation and review.” This was more than 2 months ago, and I have not received any further updates since. About 3 weeks later macOS began rejecting my signed app: codesign --verify --deep --strict --verbose=4 succeeds (reports valid signing identity) spctl -a -vv --type exec returns CSSMERR_TP_CERT_REVOKED Around the same time, I also lost access to the Apple Developer portal. When signing in at developer.apple.com/account, I am redirected to the account access support form instead of the dashboard. My app has not been released to users. If there is an issue with my build, signing, entitlements, or packaging, I am fully willing to fix it immediately. What I cannot understand is the lack of any substantive response from Apple Developer Program Support for over 2 months. What I’m trying to understand: Has anyone encountered this combination of issues: statusCode 7000, Developer ID trust/revocation problems, Blocked developer portal access? Is there any documented appeal, review, or remediation process? If Apple believes a team has violated a policy, how is the developer supposed to find out what needs to be fixed? I’m not asking Apple to bypass security checks. I’m asking for a clear explanation and a path to resolve any issue, if one exists. Any help would be greatly appreciated. Thank you.

I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.

Do you still get two developer conversations with a human for the $99 fee? How do I schedule that?

Hello, I've been trying to enroll in the Apple Developer Program for over a week now and I'm completely stuck. Despite multiple attempts and reaching out to Apple Support via both email and phone, I have received no resolution and no meaningful response. Here is a summary of my situation: I initiated enrollment and completed all required steps, including identity verification and payment. My enrollment was unexpectedly withdrawn without explanation. I attempted to re-enroll. The account remains in a pending/unresolved state with no approval or rejection. I have an app (already live on Google Play) ready for iOS submission that is being blocked by this issue. I have contacted Apple Support multiple times — via email and by phone — and have been advised to use the callback system at developer.apple.com/contact to reach the Membership & Enrollment team. Despite following this guidance, I still have no resolution after more than 7 days. Has anyone experienced a similar situation? Is there any way to escalate this or get visibility from the enrollment team? Any help is greatly appreciated.

It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?

Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏

Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!

Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks

I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.