I would like to ask for clarification regarding the specifications of Apple Subscriptions. We are currently planning a subscription discount campaign using Offer Codes, and during testing we encountered the following issue. Test scenario: A user who does not have our app installed accesses a URL that contains an Offer Code. The App Store opens and displays the details of the Offer Code. The user reviews the offer and proceeds, at which point the App Store prompts the user to install our app. The user installs the app and launches it. Issue: The subscription remains in an unpurchased state. From the app implementation side, when the app launches, we attempt to retrieve transactions held by Apple using unfinishedTransactions. However, no transaction is returned, so the app cannot transition the user to a subscribed state. In contrast, when a user who already has the app installed accesses the Offer Code URL (step 1), the app can successfully retrieve the unfinished transaction via unfinishedTransactions on launch and correctly switch the user to a subscribed state. Could you please advise on the root cause of this behavior, or whether there is a recommended workaround for this scenario?

Hi Team,   We were using the API, ' https://itunes.apple.com/search?entity=tvSoftware&term=digital+signa&limit=10&country=US' for searching and fetching apple TV applications within our product. But we found that the API response is null currently. When going through iTunes Search API: Constructing Searches, we found that 'tvSoftware' is no longer an entity.   Could you please let me know what's the 'entity' value that we need to use for fetching Apple TV applications?

Hi, I’m trying to understand the availability of previousOriginalTransactionId in App Store Server Notifications. According to Apple documentation, the field exists here: https://developer.apple.com/documentation/appstoreservernotifications/previousoriginaltransactionid And the App Store Server Notifications changelog indicates it was added in March 2025: https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog However, I cannot find this field in practice. What I checked I’m using the Java App Store Server Library version 5.1.1 (latest on Maven Central). JWSTransactionDecodedPayload does not expose a property/getter for previousOriginalTransactionId. Example: JWSTransactionDecodedPayload payload = verifier.verifyAndDecodeTransaction(signedTransaction); There does not appear to be something like: payload.getPreviousOriginalTransactionId() I initially assumed this was an SDK lag issue, so I decoded the raw JWS payload JSON manually. However, I also do not see previousOriginalTransactionId in the decoded payload. Questions Is previousOriginalTransactionId only included for specific transaction/subscription migration scenarios? Has anyone actually observed this field in production or sandbox payloads? Is the Java SDK simply behind, or is the field conditionally emitted and I’m testing the wrong flow? Environment: App Store Server Library Java: 5.1.1 Dependency source: Maven Central Class: JWSTransactionDecodedPayload Verified by inspecting decoded raw JWS payload as well

Connected x out in stores 🤖❤️

Hi, due to changing legal requirements in my country I have to update my foreign TIN in order to sell our app on the App Store. I've completed the procedure detailed by Apple iTSPayments departments via e-mail, namely uploading the W-8 Form to the supplied page. I've followed every single step exactly as described. This was on the 17th of April. I've had no reply since then, despite multiple follow up emails. There is no phone support available in Romania. It is now the 6th of May and still no reply. How/when can this be solved? I'm running out of channels and ideas where to voice my concerns. Thanks. I can supply the Case ID to anyone who could help. Odin Development S.R.L

I am aware of the following in the App Review Guidelines; 3.1.1 If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game currencies, game levels, access to premium content, or unlocking a full version), you must use in-app purchase. Apps may not use their own mechanisms to unlock content or functionality, such as license keys, augmented reality markers, QR codes, cryptocurrencies and cryptocurrency wallets, etc. The app itself operates normally, but imposes limits after a limited time of use. Purchasing the full version removes these limits. This is a one-time IAP, not a subscription. My app is aimed at professionals within the entertainment industry, and will only ever be used within a theatre or other similar venue. I do not intend to provide any other paid route to the full version than via the App Store. However, what I would like to do is provide free use at certain events and to students in their educational venues (e.g. college theatres etc)- is it acceptable to use an external mechanism (e.g. a server based API) to temporarily remove the limitations whilst in that venue? Or, likewise, provide an extension to the free trial period for specific uses. Note this is not a purchase, as there is no payment. Therefore there is no revenue outside of the App Store (which surely is the point of the mandate to use IAP for this purpose) Also, it's not fully 'unlocking' the app (the user doesn't get the full version, they just aren't bound by the trial limit timer when within that venue or for a limited time) I'm aware that another route would be to put a different version of the app in the store that requires a username and password for use (for example) and then provide those credentials to log in - as there's lots of apps that follow that model, but it seems clunky to require the user to download a different app.

I have a few rejections with the same feedback: "Provide a demo video that shows: The current version of the app in use on a physical Apple device, not on a simulator The initial pairing process between the app and the designated hardware The entire app workflow with the designated hardware" I provided a demo link in the place asked and re-submitted but I keep on getting the same (automated?) response. Is there any guidance for unlocking this back and forth on the submission process? I'm guessing I can probably resubmit a rebuild but that doesn't seem to make sense since nothing has changed other than me adding the demo link later.

Hello everyone, We recently noticed a sudden and unexplained increase in our app's download and install sizes on App Store Connect. The jump happened literally overnight between April 2 and April 3. After auditing our commit history and running some isolation tests, it appears this increase is artificial and related to a change in App Store Connect's post-processing or size attribution logic, rather than our actual codebase. The initial observation: Build A (April 2): Download: 174 MB | Install: 380 MB Build B (April 3): Download: 179 MB | Install: 386 MB To figure out what caused the ~5 MB download and ~6 MB install jump, we looked at the diff between the two builds. We ran a local size analysis on the IPAs for both commits and the diff was just 18,287 bytes. Such a difference in the compiled binary absolutely does not account for a 5-6 MB jump in the final App Store Connect estimates. To completely rule out our code, we took the exact source tree from Build A (which originally processed at 174 MB / 380 MB) and pushed a fresh upload to App Store Connect. Re-uploaded Build A increased in size to 179 MB / 386 MB. Since re-uploading the exact same commit now results in the larger size estimates, it seems the discrepancy is not originating from our code. Has anyone else experienced a similar bump in their app sizes recently? Could an Apple engineer provide any insight into what might be causing this?

Users who redeemed offer codes via the Safari URL template (apps.apple.com/redeem?ctx=offercodes&id=...) have active subscriptions confirmed in iPhone Settings → Subscriptions (expiring April 2027). However, Transaction.currentEntitlements returns zero results in the app. AppStore.sync() has been called. Transaction.all also returns no Production transactions. The offer “Radius Inner Circle” is configured as: Free for the first year, does not auto-renew, and is tied to a yearly auto-renewable subscription product. Approximately 20 production users are affected. The subscription exists on Apple’s servers but never appears in the StoreKit 2 local transaction database. Is there a known issue with offer codes redeemed via Safari not populating Transaction.currentEntitlements? Is there an alternative API to query subscription status server-side? App ID: 6760574186 Bundle ID: com.michaelhills.Radius

I recently submitted both a new app release and an update, and I have to say the review speed has been really satisfying. I also had to use the expedited review process due to unavoidable circumstances, and it seems to be working very quickly and smoothly. Thank you to the App Review team. I really appreciate your hard work.

Hi there, For my app i need a developer that can put a new build in the AppStore. Who can help us with it?

Hi all, My published app is named Frenzz. When users search for it on the App Store, the results show apps for "Frenzy" with a small prompt at the top asking "Search for Frenzz instead?" Users are typing the correct name, but the App Store is treating it as a typo and surfacing the wrong results by default. Has anyone run into this? What's the right way to get Frenzz to show as the primary result for its own name? Thanks

Good day, I want to know if I'm able to install an app without releasing to app store. This app was created as an admin app for myself, to control some data of the public app. There's no functionality for the public. Is it possible to do it without compromising the code or credentials of the admin? I mean... to install only in my device without listing in App Store? But I need it to be in production mode.. not developer. Thank you or your kind consideration. Let me know if you have some ways to do this.

My app Perfkt Music (Bundle ID: com.perfktmusic.app, App ID: 6763551647) has been rejected multiple times under Guideline 2.1.0 App Completeness because it crashes on launch on iOS 26.4.2 devices (iPad Air 11-inch M3 and iPhone 17 Pro Max). App Setup: Expo SDK 54.0.0 React Native 0.81.0 Built with Xcode 26 (macos-sequoia-15.5-xcode-26.0 image on EAS) Bundle ID: com.perfktmusic.app Crash Details from Apple's crash log: Exception: EXC_CRASH (SIGABRT) Termination: abort() called Faulting thread: com.meta.react.turbomodulemanager.queue Stack trace shows: __pthread_kill -> pthread_kill -> abort -> __abort_message -> demangling_terminate_handler -> _objc_terminate -> std::__terminate -> __cxa_rethrow -> objc_exception_rethrow The crash occurs in the TurboModule manager queue. The app does NOT crash on iOS 25 or any prior public release. What I have tried: newArchEnabled: true newArchEnabled: false buildReactNativeFromSource: true UIDeviceFamily: [1] (iPhone only) Multiple SDK versions Questions: Is this a known issue with React Native TurboModules on iOS 26.4.2? What is the exact fix needed for an Expo managed workflow app to pass App Store review on iOS 26.4.2? Is there a specific build configuration, package version, or code change that resolves this crash? Apple's App Review team directed me to the Developer Forums for assistance. Any guidance from Apple engineers or developers who have successfully passed review on iOS 26 would be greatly appreciated.

Hello App review Team, Our app have been stuck in awaiting review since Mar 29, 2026 at 10:40 AM and no feedback. Submission ID a2eef372-33d9-4fca-88e5-8629cee7a7e4, Is there a reason for this long waiting.When can we expect the review to proceed? Thank you very much for your time and assistance.

I would like to be able to price my app with different tiers with increasing number of increasing device installations ie smal 2 devices, family2-4, community - 100+ what is the best way to do this if it can be.

Hello everyone, Since roughly 12 hours i can no longer submit updated to my Apps, i always get a "Unable to Add for Review" with "To submit new apps or avoid potential payment blocks, add compliance information for Directive on Administrative Cooperation–7th Amendment (DAC7).". I of course already a few weeks ago went to the Business sections and selected "No" as it does not apply to us. I tried a lot but cannot make submissions work. I also contacted the Apple support but got no Feedback yet, does anyone have the same issue? What i tried: Switching DAC7 from No to Yes and then back to No again Private Browsing (Cache reset) Checked all other Agreementes, all is fine and "active" I fail to see any issue and assume it is an Apple central issue as they 1st of April rolled out the new DAC7 compliance check. With many greetings Robert

Was there are recent update to the App Store Search Algorithm? I noticed that beginning about a week ago my keyword search rankings changed drastically. I had read that Apple was planning on using AI as part of the search algorithm. I don't know if that's been rolled out but if it has, something is wrong. I've been seeing other developers on Reddit trying to make sense of the recent search rankings. The results seem to be attempting to inject potentially related apps and deprioritizing exact matches, to the point of burying the apps most relevant to what the user entered. In one test, I searched using all 3 words in my subtitle: "brainwave binaural monaural". The app is a 5-star audio neuromodulation app (but only 6 reviews). It appeared 66th in the search results. About 10 of higher ranking apps were competitors with good ratings and more ratings, so that made sense. The majority though were either unrelated apps with none of my search terms in their subtitle or related apps with 1-2 star ratings (but also none of my subtitle words). For example, at #30 was the Skullcandy earbud pairing app with 2.3 stars (283 reviews) and none of my subtitle words ("Skullcandy App Experience"). At #46 was a second Skullcandy app with 2.4 stars (subtitle: "Skullcandy smart tech"). Based on subtitle/keyword relevance, and rating, it makes no sense that these two earbud apps would appear 36 and 20 places above mine in the results. Has anyone else seen similar changes to the search ranking? I've been doing this since '08 and I haven't seen search perform as poorly as it is now.

Hello developers, I have a tricky question, that I do not understand. I have an application like this: https://apps.apple.com/cz/app/ignaci%C3%A1nsk%C3%BD-examen/id1589449136 that is in czech language. We have also the same application for e.g. italian: https://apps.apple.com/it/app/examen-ignaziano/id1589449136 or french: https://apps.apple.com/fr/app/examen-ignatien/id1589449136 that are valied and have proper screens and descriptions But the other languages have wrong pages, like: https://apps.apple.com/hr/app/ignaci%C3%A1nsk%C3%BD-examen/id1589449136 that should be in Croatia or https://apps.apple.com/pl/app/ignaci%C3%A1nsk%C3%BD-examen/id1589449136 that should be in Polish. Unfortunatelly, they are still in Czech language. I have in my Xcode and In AppStore are also several language mutations. Can you please help me what is wrong?

Hi, I have an app on the Mac App Store called Tunebar. It's a simple app that plays local music. I've noticed that searching directly for "Tunebar" never returns my app in the results. I understand it's not a popular app, but other apps that appear to be even less popular do show up for this search query. At first, I thought it simply hadn't been indexed yet because it was a new app. However, it's now been many weeks, and I don't recall ever having this issue with my other apps, searching for their exact name has always returned them in the results. I'm not even expecting it to appear as the first result, just somewhere in the list. A user recently emailed me saying they searched for it and couldn't find the app either. Is there a chance the indexer somehow skipped this app? https://apps.apple.com/us/app/tunebar/id6759842578?mt=12 Thank you.