I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?

Hello, I'm having an issue with my Apple Developer account being inactive, and I'm unable to access the developer services I need. I paid my yearly developer payment a month early which didnt make the warning dissapear that i needed to pay. When time came ran up the system acts as if i never paid. I even submited my receipt invoice number in my support ticket. I submitted a support request to Apple over a week ago, but I have not received any response other than the initial confirmation. Apple Developer Support Case ID: 103013969563 I've been developing and publishing games on Apple's platform for approximately 10 years, and this situation is preventing me from continuing my work. Has anyone experienced something similar? Is there a way to escalate an existing support case or contact someone at Apple who can help resolve account activation issues? I would appreciate any guidance, especially from an Apple representative. Thank you.

Hi, I have submitted a request to change account type to corporate from personal, I was informed that I would receive a response within 1 business day, however, there is no response and I have submitted a support request again. I would like to know how much time it takes as we need to shift asap. Thanks.

Hello Apple Developer Community, I'm experiencing two issues with my iOS application, Evantura, and would appreciate some guidance from developers who may have encountered similar problems. App Store Search and Name Recognition When users search for "Evantura" directly in the App Store, Apple automatically displays results for "Aventura" instead, with the suggestion: "Showing results for Aventura. Search instead for Evantura?" My application is published under the exact name "Evantura". Why doesn't the App Store properly recognize or prioritize the exact application name in its search results? Is there a way to improve or resolve this search indexing issue? App Not Available in Certain Regions The second issue concerns the application's regional availability. When I share the direct App Store link with some users, they receive the following message: "This app is currently not available in your country or region." My intention is to make Evantura publicly available worldwide, not limited to a specific country or region. I would like to understand: Could this be caused by the country and region availability settings in App Store Connect? Are there additional requirements or restrictions that could prevent an approved application from being downloaded in certain regions? How can I verify exactly which countries and regions can currently download my application? Is there a known issue that could cause the direct App Store link to display this message even when an application is intended for worldwide distribution? Application details: App name: Evantura App ID: 6761053184 Distribution: Public App Store Developer: ZoomTech My goal is to make Evantura searchable by its exact name and accessible to users worldwide through its direct App Store link. Any technical guidance or suggestions would be greatly appreciated. Thank you!

Hello Apple Developer Support Team, I have successfully completed the payment for my Apple Developer Program enrollment. However, I am still unable to access my developer account. When I try to proceed, I receive the following message: "Contact support at https://developer.apple.com/contact/" Please investigate this issue and activate my developer account as soon as possible. My development work has been delayed due to this issue. Kindly resolve this at the earliest. Thank you.

Is that an unusually long time? Is ther anything I can to to speed things up?

Hello, My organization enrollment has been stuck at "Your enrollment is being processed" since October 25, 2026. Enrollment ID: FXMKH9KWVX Case ID: 103011656405 Organization: KORA INC, S.A. DE C.V. (El Salvador) What happened: When Developer Support first asked for verification documents, I mistakenly uploaded only my personal ID, without the company documents. I then responded to the Developer Support email asking for photo ID, employment verification, and a business document. On November 4 I replied to that email with the articles of incorporation (CNR registration), the company NIT, and a letter confirming my appointment as Sole Administrator and Legal Representative. The file-upload page now redirects to /contact/file-upload/ineligible ("Your account isn't authorized to upload files"). I have contacted Developer Support three times with no reply. The phone line directs me back to the Contact Us form, and no call option appears there. Could someone from Developer Program Support please check this enrollment and either confirm my documents were received, re-enable the upload page, or let me know what is missing? Thank you.

I am trying to enroll in the Apple Developer Program as an Individual, but the enrollment status page displays: Your enrollment in the Apple Developer Program could not be completed at this time. The page does not explain the reason or provide a next step. The Apple Developer app has also shown ID Verification Rejected, with Enroll Now disabled. Developer Support case: 103016785937 This case was acknowledged on November 2, 2026. As of November 8, I have not received a substantive email response explaining the problem or how to proceed. My earlier enrollment difficulties have been ongoing for several weeks. I am based in Libya. The Developer Support contact page has shown phone support as unavailable. I also contacted general Apple Support by web chat; the advisor said they could not inspect Developer enrollment restrictions or transfer the chat to Developer Support. I previously discussed the identity-verification issue in this thread. I understand that private account reviews cannot be handled in the forums. I am asking whether other developers have encountered this exact web message and resolved it through an official process. Does this message require action from Developer Support, or is there a documented step I can take myself? Has anyone successfully requested an alternative identity-verification method after this error? What is the supported follow-up route when an existing enrollment support case has not received an email response? Any account-specific details can be discussed privately with Developer Support. I would appreciate guidance on the correct next step. Thank you.

Some users are unable to retrieve their historical in-app purchase orders through our order lookup process. These users reported that the Apple Accounts used for the purchases had been deleted. We have not confirmed whether the account deletion caused the lookup failures. Could you please help us confirm: Can deleting an Apple Account affect a developer’s ability to look up its historical in-app purchase orders? Is there an alternative supported method to verify these purchases? What additional diagnostic information would you need to investigate the affected orders?

Hello everyone, I am writing to ask for advice or guidance from anyone who has encountered a similar situation, or if an Apple Developer Support representative could shed light on the process. I initiated my Apple Developer Program enrollment and completed the required annual membership payment. However, my enrollment did not finalize automatically, and I received an email from Developer Support asking me to provide additional verification documents and to resubmit the enrollment via the Apple Developer app. I submitted the requested verification documents and replied to the support thread asking for clarification regarding the initial payment: If I resubmit my enrollment via the Apple Developer app, will it charge the $99 membership fee a second time? If a second charge occurs, will the original payment be automatically refunded or applied? It has been several days without a response to my email inquiry, and the entire setup is currently blocked waiting on this clarification before I proceed with the app re-enrollment. Has anyone gone through this loop where support asked to redo the enrollment via the app after an existing payment? Did you get charged twice, and how was it handled? Any insight on how best to proceed without risking duplicate non-refundable fees would be greatly appreciated. Thank you!

I am seeking assistance from Apple Developer Program Support regarding an unresolved organization enrollment issue for DataPro Norge AS, a Norwegian company developing iOS applications. Existing Apple Developer Support Case ID: 103016676355 Background I previously initiated an Apple Developer Program enrollment for DataPro Norge AS using my existing Apple Account. I completed the identity verification process, but the enrollment was subsequently marked as "Withdrawn". I have contacted Apple Developer Program Support and received an automated acknowledgement with the case number above. However, despite waiting for a response, I have received no substantive explanation or instructions on how to proceed. Attempts to resolve the issue As I need to continue developing and distributing our company's iOS applications, I attempted to establish a separate Apple Account dedicated exclusively to DataPro Norge AS. Unfortunately, this has resulted in additional problems: When attempting to register a new Apple Account using one of our corporate email addresses, Apple indicated that the address could not be used. Attempting account recovery for that address appeared to redirect me toward changing the password of my existing personal Apple Account. I subsequently tried creating a new Apple Account using another corporate email address, but received the error: "Your account cannot be created at this time." The same account creation error occurred when attempting registration through different computers and browsers, including Safari on a Mac. At this point, I cannot complete the original enrollment, obtain meaningful assistance regarding its withdrawn status, or successfully create a separate corporate Apple Account. Request to Apple Developer Program Support Could an Apple representative please investigate and clarify: Why was the original organization enrollment withdrawn, and can it be reopened or reset? Is my previously completed identity verification preventing a new enrollment using another Apple Account? Can DataPro Norge AS be enrolled through a separate corporate Apple Account, or must the original enrollment be resolved first? What specific action is required to complete our organization's registration? I would appreciate a concrete resolution rather than another referral to the standard support contact form, as I have already submitted a support request and am still waiting for a substantive response. We have an iOS application under active development and need to proceed with TestFlight testing and eventual App Store distribution. Company: DataPro Norge AS, NorwayApple Developer Support Case: 103016676355 Thank you for your assistance.

Hello, I am the sole owner of a single-member LLC registered in Wyoming, USA. I am not a US person and I live outside the United States. For US tax purposes the LLC is a foreign-owned disregarded entity, so as I understand it the correct form is a W-8BEN in my name as the foreign owner, not a W-9. In App Store Connect, under Business > Agreements, Tax, and Banking, the tax form section only offers the W-9 because the account is set up as a US entity. Because of this I cannot complete the tax information, and the Paid Apps Agreement stays inactive. My app is ready and has in-app purchases, so I cannot submit it for review until this is resolved. I have already contacted Apple Developer Support and I am waiting for a reply. Questions: Has anyone with a foreign-owned single-member US LLC solved this? How did you submit a W-8BEN instead of a W-9? Is there a way to change the tax form type in App Store Connect, or does Apple need to change it from their side? Is there a specific contact or form for this case? Any guidance would be appreciated. Thank you.

My company, though not a corporation or LLC, is officially registered with the Oregon Department of Corporations and has an official certificate which allows contracting with the state. This is not a county DBA; the term DBA does not appear. Can my company name be my app publication name in the app store?

Hello, I submitted my trader status under the EU Digital Services Act on October 23, 2026. Since then, the status has remained “In Review”. As a result, my app is not available in the European Union. and now ??? what is the solution ? kind regards, Thorsten

Apple states that apps built with the iOS 27.1 SDK or later and submitted with iPhone Duo screenshots will receive a “Made for iPhone Duo” badge on their App Store product pages. My apps meet these requirements, but I cannot find this badge anywhere in the public App Store. Is the badge only visible when viewing the App Store on an iPhone Duo, or should it also appear on regular iPhones, iPads, and Macs? It would seem useful to display this badge on other devices as well, especially for potential iPhone Duo buyers who want to know which apps already support the device.

Hello, I'm an individual developer from Israel trying to enroll in the Apple Developer Program. What happened: • I started enrollment as an Individual in the Apple Developer app on my iPad. • Registration completed, but when I tried to pay, enrollment failed. • The app now shows "ID Verification Rejected" under Apple Developer Program, with no reason given and no option to retry. Support: • Case ID: 103011710746, opened October 28, 2026. • I followed up on November 1 through the Contact Us form. • I have not received any reply yet. My identity documents are valid, and I am the sole owner of this Apple Account. I can provide my passport for manual verification, and a selfie holding my ID if needed. I'm not asking to bypass verification. I'm asking for: 1. A review of my case, or a reset of my verification status so I can resubmit, and 2. Any guidance on what may have caused the rejection (for example, a name mismatch). If someone from Apple Developer Support sees this, I would really appreciate it if my case could be escalated to the enrollment team. Thank you, Yitzhak

Hello I am writing this post because I have no idea where else to write. I need to create developer account for my new company in US so I tried creating new icloud account which didn't work for me. I the restarted my developer plan on my old company which took week to review but got it working. I then used the Company details change to fill in the new US company details I need to submit my new app through. I have not received any message from Apple for 3+weeks now also tried messaging support again a week ago linking the old support request id but that got me nowhere. I have built a new startup and I got investors eyes on me and this thing has been blocking me for over a month to have distribution to all platforms. I have the iOS app fully built and tested and polished fully native but can't even get it out to testflight as my account is now in that weird limbo state even tho I paid my 100$ I can't even distribute to testers through testflight. Please I got growing user base and most of them own iphones and are waiting for the app. I need this to be elevated somehow please.

apple did move an unauthorized picture to the appstore release. it was an internal picture showing an example paywall with example amount for a in app purchase. this is creating a lot of confusion, and we loose customers. no idea how to remove it, as it is not listed as screenshot to use. it was once a "review only" picture and still sits in the asset library. it is not in the list or preview of the real screenshots

Hello,I dunno if this is the right place to ask this, but i have tried to enroll for almost two weeks now, and there is no reply at all with next step in the enrollment process, the message says it will be processed within 48 hrs.for reference i am outside the united states. and enrolling as personal developer not an ORG.

Live iOS app: TagRay Apple ID: 6799481914 Bundle: com.labeltalk.tagray Developer: Sinclair Telecommunications LLC Status: Ready for Sale (1.1.10) Storefronts tested: United States, United Kingdom, France Developer Support case: 103017110624 (Distribution — App Store Search and Discoverability, 2 Nov 2026) This is a dictionary rewrite, not ranking and not a missing listing. On the same iPhone, same storefront, same hour: Query TagRay (one word, exact app name) → App Store rewrites the query to Tigray → TagRay does not appear Query Tag Ray (two words, space) → TagRay appears at once (Apple ID 6799481914) Direct URL https://apps.apple.com/app/tagray/id6799481914 → the correct product page loads The listing name is TagRay. Subtitle is “Scan the care tag.” Keywords already contain TagRay. Tigray is a place name. TagRay is our unique app name. We are not asking shoppers to search two words. Please treat TagRay as an exact app-name query and stop substituting Tigray on US, UK, and France storefronts. This matches reports already on this forum: Dabah rewritten to Sabah Fiscie rewritten to Fysiek Coriyo rewritten to correo The app is indexed. The search box replaces the brand before results. That is the bug. Happy to add screen recordings of the three queries to this thread or to case 103017110624.