Hi just hoping someone might be able to point me in the right direction. My app is stuck in "In Review" for the digital services act. It has been just under a month now and still nothing. Emails have all gone unanswered. Its my first app but I am shocked at just how far removed reality is from what Apple says is their standard time frame for literally just about everything to this point. My biggest issue is I am waiting to launch a marketing campaign for the app but cant but cant do anything while its not available in Europe yet. Any help at all or advice would be huge to me

Our app cannot be found by its own name on the France App Store, because search silently rewrites the query. App: Kaiho: Arrêter de fumer / Kaiho: Quit Smoking Coach Apple ID: 6760356299 Feedback Assistant: FB24267557 WHAT HAPPENS Searching "Kaiho" on the France storefront returns kaiju monster games. The page reads "Affichage des résultats pour « kaiju »" ("Showing results for kaiju") with a "Rechercher « Kaiho » à la place ?" link underneath. Our app is not in the results at all. The first item served is a paid ad for an unrelated app, then KAIJU N° 8 THE GAME. THIS IS NOT A RANKING QUESTION The app is correctly indexed on that same storefront: searching "kaiho arreter de fumer" returns it as the #1 result. The substitution happens before ranking the term itself is replaced. TWO APPLE SYSTEMS DISAGREE While typing, the App Store's own autocomplete proposes "kaiho: arrêter de fumer" as its first suggestion, and offers "kaiho in Developers". After submitting, the results engine rewrites the term to "kaiju". The suggestion service and the results engine hold contradictory views of the same query. REPRODUCIBLE ACROSS STOREFRONTS The search response exposes the substitution explicitly. MZSearch with term=kaiho returns "spellCorrection": "kaiju" on X-Apple-Store-Front 143442 (France), and "kahoot" on 143459 (Switzerland), 143443 (Germany) and 143450 (Italy). Storefronts 143441 (US), 143446 (Belgium), 143455 (Canada) and 143454 (Spain) return no spell correction and do return the app. Measured 2026-08-11. WHY IT MATTERS "Kaiho" is our French trademark (No. 5255039, INPI, classes 9, 41, 42) and the only term under which we ask people to look for us. France is our home market and the source of nearly all our iOS installs. Anyone told to "search for Kaiho on the App Store" lands on monster games instead. I have filed FB24267557 and opened a Developer Support case under Distribution > App Store search and visibility. QUESTION FOR THE COMMUNITY Has anyone managed to get Apple to drop a spell correction on their own brand name? I have seen the same pattern reported for "Myseum" being corrected to "Museum" (thread #780657) with no resolution posted. If you got it fixed, what actually moved it? Feedback Assistant, a support case, Search Ads volume on the exact term, or simply time?

Hello, My enrollment in the Apple Developer Program has been "On Hold" for over a year. I am applying for an individual account and urgently need access to complete my setup. I contacted Apple Support two weeks ago and received a single response stating they would look into it, but I have not received an update since. Any assistance or guidance from the community or forum staff on how to resolve this would be greatly appreciated. Thank you!

I tring to notarise my app for long time the error "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", I tried to contact support only email available, I got response only one time they ask for documents I sent and for then they disappear no response any more I tried to open new ticket for no response either. What can I do?

Hi, I'm trying to upload my app to TestFlight which contains the new iOS 27 CrashReporterExtension, however I'm getting this error: Invalid Info.plist value. The value of the EXExtensionPointIdentifier key, com.apple.crash-reporter.extension, in the Info.plist of “App.app/Extensions/CrashReporter.appex” is invalid. Please refer to the App Extension Programming Guide at https://developer.apple.com/library/content/documentation/General/Conceptual/ExtensibilityPG/Action.html#/apple_ref/doc/uid/TP40014214-CH13-SW1. I'm guessing App Store Connect has not been updated to accept the crash reporter extension yet? Any idea when uploading an app with this extension will be possible?

Hello, We're evaluating Apple-hosted Background Assets for an app distributed on the public App Store. Is there any documentation or guidance on update latency, specifically: How quickly are asset updates propagated to devices once a new version is published? More specifically, is propagation near-immediate, or should we expect a delay (minutes/hours/days) before devices know they have to pick up the new version in the ideal condition of being connected to Wi-Fi, locked, charging and the app has been recently used? Are there any other factors other than the aforementioned ones that affect how fast an update reaches a device? Any official documentation, WWDC session, or guidance from the team would be appreciated, thanks in advance.

how do i get it back? I am the developer of it and for several years it was on the App Store I is my copy and has vast amount of information in it that i value

I am facing a nightmare scenario with Apple and need some advice or insights from anyone who has experienced something similar. The App Review Board is going to terminate our account because a new app has been rejected multiple times in the review process and remains unresolved. （4-5 times) No specific instructions or evidence provied, only guidelines (Section 3.2(f)) which are vague. We are very shocked that they are terminating our account because of an unreleased app (not visible to any user). We publish apps on both the Apple App Store and Google Play. The Android version of this app was already released and has been running for half a year. We understand Apple has its standards, so we kept revising it in the review process. Google Play also has its own review process; a successful launch means the app couldn't have any serious problems. Our Apple developer account is 15 years old. We have always played by the rules. There are 10+ apps with many users. For the past month, all our update reviews have been paused because of this "flag for termination". If they actually terminate the account, does it mean they will permanently hold all our pending payments and delete/remove all our existing 10+ good apps? What's wrong with our existing apps that have been running for over a decade, and what about our dear users? Is this all because an unpublished app failed multiple times in the review process (but was released on Google and has been running for more than half a year)? We are very confused. What other department could we seek help from at Apple? Apple ID of the app: 6757391175 【Why mention Google's Play Store? It's not just app review rejections. (Different stores, different rules) 2. And It's not single app termination 3. It's account termination. It must mean the app violate rules seriously. But it's published on Google, so the app is a normal app. That's the reason mentioning it. 】

Doubble was removed from App Store due to a missed membership payment. It has been paid and our developer account looks normal. However, users cannot find Doubble on the App Store still nor buy in-app purchases.

on 5th, I received an email form Apple that my enrollment request has been accepted. I proceed with signing the license agreement and was able to pay the 99 subscription fee. However, my credit card was not with me so I closed the page. After a few hours, when I get my card to pay and click the "continue your enrollment" button, it shows unable to continue and ask me to contact customer support again. The account was delayed at the approval process for over 2 weeks and we really need to sort this out asap. Can anyone help? Thanks!

Hi Apple Developer Support & Forum Moderators, I recently enrolled in the Apple Developer Program. My account was set up as an Individual account, and I submitted a request to migrate/convert it to an Organization account. I received an automated confirmation email with Case ID: 20000127788015. All our company details, legal business documentation, and D-U-N-S number information match our legal entity status exactly and are ready for verification. Could an Apple staff member or moderator please help escalate or flag this Case ID (20000127788015) to the Enrollment & Verification team to review our application? Thank you for your assistance! Case ID: 20000127788015

Hi everyone, I'm currently trying to renew my annual Apple Developer Program subscription, but the payment is failing to process. In the App Store Connect portal, there is no specific error message or details provided regarding what went wrong. However, when I check my bank/credit card app, it shows that the payment transaction was declined. Has anyone experienced a similar issue? Could this be related to bank security filters, or is there a known issue with Apple’s payment gateway right now? Any guidance on how to resolve this would be greatly appreciated. Thanks in advance!

Hello all! Have open source iOS application. Is it possible to use In-App purchasing (subscription or any other) for donations? Will it be against any kind of Apple rules? The application have no paid content. Just only donations needed. Will it be passing publications checking? This question isn't about using crowd funding or any other kind of platforms. This question about Apple rules exactly.

Hello, our team is currently in the process of adapting our app for UIScene lifecycle and Liquid Glass. When building with Xcode 26 and iOS 27 Simulator, we see the following message in the console: "UIScene life cycle is now required when building with the latest SDKs. Apps that don't adopt will fail to launch." If we build the app with Xcode 27 without scenes implemented, it crashes on launch as expected. To plan our development roadmap, we would like to clarify the following: 1. Behavior of Xcode 26 builds: Can builds created with Xcode 26 (without UIScene support) still be submitted to the App Store, and will they continue to launch without crashing for users updating to future iOS versions? 2. Xcode 26 submission deadline: Until what exact date will Apple continue accepting App Store submissions built with Xcode 26? Thank you for your guidance!

It's over 10 days since I tried to enroll in Apple Developer program. My card hasn't been declined but it hasn't been charged either. I received a confirmation letter that it's pending and nothing else. When I log in, it says - finish with your payment. I repeated the steps multiple times with no result. Opened a ticket 20000129344329

Hi, I’m unable to create an Apple Ads account. I’ve been trying for several days. What happens: I fill out the signup form completely (account name, country, etc.) When I click the blue signup / submit button, nothing happens No error message is displayed on the page The button simply does nothing Console errors (Safari & Chrome): ERROR – ld ld (anonymous function) (main.203a85d67f404513.js:1:539566) handleError (main.203a85d67f404513.js:1:26581) ... This error is repeated multiple times every time I click the button. Network tab: After clicking the button, no signup / create account API request is sent. Only normal XHR/fetch/GIF requests appear (rum, securemetrics, etc.). What I’ve already tried: Safari + Chrome (latest versions) Private / Incognito mode Cleared cache and cookies Disabled all extensions and VPN Mac and iPhone Extremely simple account name (no special characters) I’m based in Europe and I already have an app published on the App Store. Has anyone else experienced this recently? Any known workaround? Thanks.

Hey all, hoping someone has run into this or has insight. My app was approved by App Review, and I have it set to "Automatically release this version" after approval. It's now been several days and the app still isn't live on the App Store. Before approval, Apple's dev support reached out asking me to complete a few additional verification steps (DSA/Digital Service Act verification for the developer account). I completed everything they asked for, and I even received an email confirming the verification was done and that the app "is visible on the App Store" — which it isn't, at least not for me or anyone I've asked to check. What I've confirmed on my end: Status in App Store Connect shows approved Release setting is "Automatically release this version" (not manual, not scheduled for a future date) No pending agreements, tax, or banking issues flagged No rejection or additional request showing in Resolution Center Has anyone experienced a delay like this between approval and actual propagation to the Store, especially tied to a DSA verification step? Trying to figure out if this is: A known propagation delay after these compliance verifications Something stuck on Apple's backend that needs a support escalation Something I'm missing on my end Any pointers appreciated — happy to share more details if useful.

Hello everyone, I'm looking for advice regarding my Apple Developer account. My account was suddenly terminated by Apple, even though I have never knowingly violated any Apple Developer Program policies. None of my apps had been rejected for fraud or policy violations, and I never received any prior warning or notice about suspicious activity. The only explanation I received from Apple was: "Apple has good reason to believe that you violated Section 3.2(f) due to documented indications of fraudulent conduct associated with your account." However, Apple did not explain what specific activity or evidence led to this conclusion. Has anyone experienced a similar situation? Is there any realistic chance of getting a terminated developer account reinstated after an appeal? Also, does Apple ever provide more detailed information about the reason for termination, or do they usually keep the explanation general? I would appreciate any advice or shared experiences. Thank you.

Hello everyone, I'm hoping someone has encountered this before because I've been stuck for several days. I'm enrolled in the Apple Developer Program as an individual. I'm attempting to complete the tax and banking setup required for paid apps and in-app purchases. When I try to submit my tax information, I immediately receive an error stating that my Tax ID already exists. However, when I return to App Store Connect → Agreements, Tax, and Banking, there is no tax information listed. It appears as though nothing has been submitted, yet I'm prevented from entering it again. Because of this: I cannot complete the tax setup. My paid app and in-app purchases are effectively blocked. I cannot finish the App Store submission process. I've already tried: Logging out and back into App Store Connect. Trying multiple browsers. Waiting several days to see if the status updated. Contacting Apple Developer Support (I'm currently waiting for a response). Has anyone seen this specific error before? If so: Was this something only Apple could resolve? Was there a hidden or pending tax record somewhere? Is there anything else I can check on my end? I'd appreciate any insight. Right now it feels like my account is stuck in a state where the tax record both exists and doesn't exist at the same time. Thank you.

Hello everyone, I'm looking for advice because I'm in a very difficult situation. My Apple Developer account was suddenly closed due to an alleged fraud concern. I received only a generic email, with no specific explanation, no evidence, and no opportunity to clarify or resolve any misunderstanding before my account was disabled. We are a legitimate company that develops physical hardware devices, and our customers actively rely on our applications in their daily operations. Because of this sudden account closure, not only has our business been disrupted, but our customers are also being affected. We are fully prepared to provide any documentation Apple requires, including company registration documents, proof of business operations, product information, customer records, invoices, or any other evidence necessary to demonstrate that our business is legitimate. Has anyone experienced a similar situation and successfully had their account reinstated? If so, how long did the review process take, and is there any way to request that the case be escalated to the appropriate review team? Any advice or shared experiences would be greatly appreciated. Thank you.