Hi everyone, We are experiencing an App Store Search query interpretation issue affecting our app, Afizzy. In the U.S. App Store, when a user searches for the exact app name “afizzy”, the App Store displays: “Showing results for frizzy” and provides “Search for afizzy instead?” as a separate option. The search field itself continues to display “afizzy,” so this does not appear to be device-level keyboard autocorrection. Instead, the App Store search results page is interpreting the submitted query as a different term. This is also not a ranking issue. The query substitution occurs before results for the exact term “afizzy” are displayed. We have already contacted Apple Developer Support and submitted this issue through Feedback Assistant: Developer Support Case: #102970470188
Feedback Assistant: FB24936985 We can consistently reproduce the issue on the U.S. storefront, and we have provided a screenshot showing the behavior. Has anyone encountered a similar issue where the App Store automatically rewrites an exact app or brand name to another term? If so, was there a particular process or Apple team that helped correct the search interpretation? We would greatly appreciate any guidance from Apple engineers or developers who have encountered a similar case. Thank you!

I got a question about the new Bundles / Suites for App Store distribution. Our apps currently offer individual subscriptions and we'd like to offer 2 kinds of combos, either as bundle or suite, to be discussed: A "Thematic Pass" - TP (4 apps: 2 iOS apps, 2 Mac apps) A "General Pass" - GP (all company apps, over 5 of them, including the one from the thematic pass above) There could be additional Thematic Passes in the future. I have a number of specific questions that don't seem to be addressed right now in the available documentation: Does a single bundle support Mac and iOS apps simultaneously? is an overlap between offering permitted (I understand it is OK for bundles) like in the example above? Like with TP as a bundle and GP as a suite? what about existing app subscribers if we go with a Suite, is there a migration path? what about one-time (non-consumable) IAP, can they coexist with Bundle / Suites? where do customers buy a bundle? Within the app or directly on the App Store? same question for a Suite? about older OS support (mainly iOS 26), I understand Bundle/Suite are not available. Does that mean that a Suite offers means we have to stop selling for pre-27 devices or can pre-existing individual subscription remain in place? Business model changes have to be well thought out before implementing them, so thank you in advance for any information that can help choose the best approach. /R

Hello, Isochrome: Retro Film Camera (App ID 6800230242) has been live since 7 September 2026. Its direct App Store link works, but on 16 September an exact ‘Isochrome’ search in the Australian iPhone App Store did not return it. App Store Connect shows Ready for Distribution and 175 configured regions. Apple Developer Support is reviewing this under case 102961258239; its latest reply was 22 September. Could an Apple engineer help determine whether this is an App Store search-indexing issue and advise how to escalate it to the team responsible? I can provide screen recordings and storefront/device details privately. Has anyone else seen a live app absent from exact-name search? Direct listing: https://apps.apple.com/au/app/id6800230242

Before migrating to xcstrings for i18n, our project used Xcode's base localization. We want to preserve that pattern after the migration, but haven't found a clean way to do it. First attempt — a "base" identifier in both the project configuration and the xcstrings files. This fails: the compiler inconsistently emits either a base.lproj or a Base.lproj folder, and the casing mismatch breaks the App Store Connect upload. Fallback — a "und" entry, "Undetermined" under ISO 639-2, which Apple documents as a valid language identifier. This behaves correctly at every visible step: the build generates a und.lproj folder, as expected; the ASC upload succeeds with no warning; "Undetermined" appears in the ASC list of available languages; the build is downloadable on TestFlight and distributable on the App Store, with no warning. But there's one silent failure: once a "und" build is shipped, the app/version becomes invisible — on the App Store, on iOS, and on the website. We currently work around this by stripping every "und" entry from the project before shipping. But we genuinely need the base-localization pattern, and this manual removal isn't something we're comfortable relying on. Is there a supported way to keep a neutral/base localization in xcstrings that both passes ASC upload and stays visible on the store?

ExternalPurchaseCustomLink.isEligible always returns false although the documented Japan requirements are satisfied. Environment: iPhone, iOS 26.7 Bundle ID: com.audio.yoho.ios Storefront: JPN (143462) Japan Sandbox account canMakePayments: true AppTransaction: Sandbox, verified Signed entitlement: com.apple.developer.storekit.custom-purchase-link.allowed-regions = ["jp"] ExternalPurchase.canPresent also returns false. Has anyone successfully tested this API in a development-signed Sandbox build? Feedback Assistant: ExternalPurchaseCustomLink.isEligible always returns false although the documented Japan requirements are satisfied. Environment: iPhone, iOS 26.7 Bundle ID: com.audio.yoho.ios Storefront: JPN (143462) Japan Sandbox account canMakePayments: true AppTransaction: Sandbox, verified Signed entitlement: com.apple.developer.storekit.custom-purchase-link.allowed-regions = ["jp"] ExternalPurchase.canPresent also returns false. Has anyone successfully tested this API in a development-signed Sandbox build? Feedback Assistant: FB24902861

Environment: Xcode26.4 iOS26.4.1 Capabilities: StoreKit External Purchases or Offers Entitlements: com.apple.developer.storekit.custom-purchase-link.allowed-regions Value(Array of strings) is jp It's a Japanese Apple ID。 ExternalPurchaseCustomLink.isEligible is always returning false.

Our app has had its Digital Services Act (DSA) trader status showing as "In Review" since 22 August 2026, which is now over a month. As a result, the app is unavailable to download across all 27 EU countries. A few details: The trader information was submitted and has been "In Review" the entire time, with no change in status. There is no option in App Store Connect to edit, resubmit, or view further detail on the trader status — it simply shows "In Review" with no action available on our end. Our other compliance item (Directive on Administrative Cooperation - 7th Amendment) shows as "Active" without issue, so the account-level details appear to be in order. I have contacted Apple Support by email (no response yet), and the callback option is showing as unavailable. Has anyone experienced a DSA trader review taking this long, or found a way to get it unstuck? Is this a known delay on Apple's side, or is there something we might be missing that we can action? Any guidance would be appreciated, as the EU restriction is affecting our users.

Our app has had its Digital Services Act (DSA) trader status showing as "In Review" since 22 August 2026, which is now over a month. As a result, the app is unavailable to download across all 27 EU countries. A few details: The trader information was submitted and has been "In Review" the entire time, with no change in status. There is no option in App Store Connect to edit, resubmit, or view further detail on the trader status — it simply shows "In Review" with no action available on our end. Our other compliance item (Directive on Administrative Cooperation - 7th Amendment) shows as "Active" without issue, so the account-level details appear to be in order. I have contacted Apple Support by email (no response yet), and the callback option is showing as unavailable. Has anyone experienced a DSA trader review taking this long, or found a way to get it unstuck? Is this a known delay on Apple's side, or is there something we might be missing that we can action? Any guidance would be appreciated, as the EU restriction is affecting our users. Thanks.

I am developing an application exclusively for devices that support Metal 4. Is it possible to publish this app on the App Store and restrict its availability solely to compatible hardware? The iphone-performance-gaming-tier key is not an option, as we need to maintain support for older devices.

App identification: Apple ID: 6805509975 Bundle ID: com.veloworkspaces.app SKU: VeloWorkspaces Problem: Our app, Velo Workspaces (Apple ID 6805509975), has been completely absent from App Store search since September 16, 2026, it is not ranked lower, it is zero results for any query, including the exact app name. The app itself is live and reachable via its direct product page URL (https://apps.apple.com/app/velo-workspaces/id6805509975), and its status in App Store Connect is Ready for Distribution, not removed from sale, no binding rejection. This looks isolated to the search index specifically. Steps to reproduce: Search "Velo Workspaces" (exact name) in the App Store app or search endpoint. No results in any region tested (US, China). What I've tried so far: Filed Apple Developer Support ticket #102969419612 on September 20. It's now been 3 business days with no response, so I'm posting here in parallel to hope someone from Apple engineering can help. Others with the same symptom: These threads describe what looks like the identical failure — an otherwise live, approved app becoming completely unsearchable: https://developer.apple.com/forums/thread/815203 https://developer.apple.com/forums/thread/803937 https://developer.apple.com/forums/thread/73981 https://developer.apple.com/forums/thread/74110

Hello, I’m trying to complete the W-8BEN tax form in App Store Connect, but the Country/Region field is locked and automatically filled with the wrong country. I am an Israeli citizen and a tax resident in Georgia, where I have permanent residence and a registered individual entrepreneur. The form currently shows an incorrect country, and I have no option to edit it. I have already contacted Apple Developer Support about this issue and was advised to contact the Finance/Tax team, but I have not been able to get the issue resolved. Could someone please advise: How can I correct the Country/Region field in the W-8BEN form? Can Apple Finance/Tax Support unlock or reset the form so that I can enter the correct information? Is there another way to submit the W-8BEN if the field remains locked? I would appreciate any guidance from someone who has experienced the same issue. Thank you.

Hi, I’m trying to complete an organization enrollment for Rocket Pixel Labs Inc., but the enrollment appears to be stuck. I originally submitted Apple Developer Support case number 102961063244. Then a second request, case number 102965530664, referencing the original because I had not received a response. Apple sent a bank verification email at approximately 10:30 PM, but the verification link was only valid for 10 minutes. Because it arrived so late at night, I may have already been asleep, and we don’t normally monitor our business email that late. By the time I saw the email, the 10-minute window had already expired. I requested that the bank verification be resent so I can complete enrollment, but I haven’t received a response to either case. There’s also currently no phone or callback option available to me on the Apple Developer Support contact page. Could an Apple Developer Support representative please review these cases and resend the bank verification request so that I can complete enrollment? Thank you.

Hi everyone, My Apple Developer Program membership has expired and I can't renew it because the Renew button is missing. It doesn't appear in the Apple Developer app or on the Membership page at developer.apple.com. What happened: I recently changed the email address on my Apple ID (the Account Holder account). Around the time my membership was due for renewal, the Renew option disappeared. My membership has now expired, and all my apps have been removed from the App Store. What I've tried: Checked both the Developer app and developer.apple.com/account Confirmed I'm signed in as the Account Holder Checked for pending agreements in App Store Connect Emailed Developer Support two days ago but haven't heard back The phone/callback option doesn't appear for my region. My apps are no longer available for new downloads, which is affecting my business, so I'd really appreciate any help. Has anyone had the Renew button disappear after an Apple ID email change? Is there a known fix, or a way to get the account looked at faster? Apple staff, I'm happy to share my Team ID and case number privately if needed. Thanks!

I want an App Store record of the fact that the user flipped a switch in the UI and confirmed it. This is to begin a free trial period for enhanced features in my app. Then the user can actually buy the features later, based on a regular in-app purchase. I see pieces of this described in the documentation, but I don't see how to make this painless for my user: just flip the switch, confirm the dialog, and go, without having to actually present an offer code to some UI. Is this possible? Or is there a better way to implement this?

Hi i enrolled into the program in early september and it shows i have also paid yet my membership is still pending and on my profile it says to complete payment? I'm really confused and need some support in completing my enrollment.

While trying to do a build within EAS I'm getting this error: Authentication with Apple Developer Portal failed! Apple Service Error -20209. This Apple Account has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com) Now I can log into the developer portal absolutely fine, so I don't think I need to reset my password. Why and how has my account been blocked and where I go from here to get it useable again for building.

Hello, I had filled up the application to convert my Apple Developer account from individual to a Organisational account. But haven't heard back from Apple yet regarding this. How do I check the latest status? Thanks.

After updating to watchOS 27, some users of my app can no longer launch the watch app. The watch shows: "[App] Needs to Be Updated — The developer of this app needs to update it to work with watchOS 27." The shipping version is not the problem. My current App Store release contains both arm64_32 and arm64 slices in the watch app and its extension, and launches correctly on watchOS 27 when freshly installed. Affected users already have the current version on iPhone. Archives going back to December 2022 also contain arm64. The fix, in both cases so far, is for the user to remove and reinstall the watch app: Watch.app → My Watch → [app] → toggle "Show App on Apple Watch" off, wait for the icon to disappear, then back on. After that it launches normally on the same device and OS version. My working theory is that the installed copy is thinned at install time. A watch that installed the app under an earlier watchOS received an arm64_32-only copy, which persisted through later app updates and OS updates. watchOS 27's 64-bit requirement then rejects it. A reinstall on 27 pulls the arm64 slice. One affected user has had the app installed on an Ultra 2 since December 2023, which fits. I have not been able to verify the contents of the installed copy on a user device, so this is inference rather than confirmed. Two things I'd like to know: Is anyone else seeing this? If so, what was the install history of the affected devices? Is there any supported way to force a watch app to be re-downloaded, or to detect from the iPhone app that the watch copy is in this state? Right now users have no indication that a reinstall fixes it, and the message points at the developer. Feedback filed as FB24834097

Hello, my app "YOGO Loops" (Apple ID: 6799279746) has been approved and is "Ready for Distribution", but it is unavailable in all 27 EU countries. App Store Connect > Business > Compliance shows: Digital Services Act | 27 countries or regions | Last Updated: 11 Aug 2026 | Status: In Review Pricing and Availability shows "Trader status not provided" / "Cannot sell" for all EU territories. Everything else is Active: Tax forms (W-8BEN): Active Administrative Cooperation Directive (7th amendment): Enabled Trader information (address, phone, email): submitted I am an individual developer based in Germany, so my main market is completely blocked. Apple states a review time of about 5 business days, I am now at day 38. I have already filed a support request with Apple. Has anyone had a DSA verification unstuck after a delay like this? Is there an escalation path beyond the standard support form? Thank you.

We distribute an enterprise iOS app using the itms-services:// protocol for OTA updates. The update flow is triggered from within the running app itself via React Native's Linking.openURL(): `itms-services://?action=download-manifest&url=https://[our-server]/manifest.plist Expected behavior (works on iOS 18.7.2): User taps "Update" inside the app Linking.openURL() opens the itms-services URL iOS shows the system "Install" confirmation dialog User taps "Install" iOS automatically closes/backgrounds the running app Installation proceeds and completes Actual behavior (broken on iOS 26.7, 26.6, 26.5): Steps 1–4 are identical, but at step 5 the app remains in the foreground and the installation does not proceed. The app icon on the home screen shows a "Waiting..." state. Only when the user manually force-quits the app does the installation begin. Environment: iOS 26.7 (issue reproduces) vs iOS 18.7.2 (works correctly) Same .ipa build, same manifest.plist, same server App is enterprise-distributed (ad hoc / in-house signing) React Native 0.85.3 (but the JS code has not changed — same build on both devices) The manifest.plist and .ipa are served over HTTPS with valid certificates Questions: Is this an intentional behavior change in iOS 26? If so, is there documentation? What is the recommended approach for triggering an OTA update from within the app that is being updated on iOS 26? Is there a supported API to programmatically background/suspend the app after opening the itms-services URL to allow the installation to proceed?