Hello everyone, I'm hoping someone from the Apple Developer support team or another developer who's been through this can help. Enrollment ID: 68UYPM637K Organization: CHARRY - INDUSTRIA E COMERCIO DE CONFECCOES LTDA Timeline so far: This enrollment was submitted by our company's owner/founder, who has the legal authority to bind the organization to agreements. We received a request for identity verification documents (government-issued photo ID, Articles of Association, and CNPJ card for the organization). We submitted all requested documents through the secure upload portal on July 29, 2026 (14 days ago). Checking developer.apple.com/account directly, the enrollment still shows as "being processed," with no further update or request since then. At this point we've submitted everything requested and haven't received any update in 14 days. This is delaying a planned app launch for our company. Has anyone else experienced a delay like this after submitting documents? Is there anything else we should try, or can someone from Apple please take a look at enrollment 68UYPM637K? Thank you in advance for any guidance.

Dear Apple Developer Support Team, I recently renewed my Apple Developer Program membership on August 8, 2026. When checking my account portal at ⁠developer.apple.com/account⁠, my membership status shows as active with the new expiration date set to August 9, 2027, and all current agreements have been accepted. However, my App Store Connect dashboard still displays a banner stating that my membership has expired, and my apps remain unavailable. Could you please assist in manually refreshing or syncing the account status between the Developer Portal and App Store Connect?

Hello everyone im trying to enroll but when I accept the terms after this there is a page saying that an error occurred can you tell me more maybe ? thank You in advance

Pending Termination Notice Under Section 3.2(f) – Seeking Guidance Regarding Developer Identity Verification Hello, Case ID: 20000132641773 I am seeking guidance regarding a Pending Termination Notice that I recently received under Section 3.2(f) and App Review Guideline 5.6.2 (Developer Identity). I fully respect Apple's policies and have always tried to operate within the App Store guidelines. However, I am struggling to understand the identity-related concerns mentioned in the notice. My Situation I enrolled in the Apple Developer Program as an Individual developer. I completed the standard enrollment process and paid the membership fee. My developer account was approved and activated by Apple. During enrollment, I was not asked to upload a passport, National ID Card, driver's license, or any other identity verification documents. The account has been active for several years. I have multiple published applications and have invested significant resources into their development and growth. My Main Concern The notice states that Apple believes fraudulent or false identity information may have been provided. However: I have never intentionally misrepresented my identity. The name on the account belongs to me. I am fully willing to complete any identity verification process. I can immediately provide my Passport, National ID Card, Driver's License, proof of address, or any other documents Apple may require. Significant Business Impact The termination notice has affected all applications associated with my account. As a result: App transfers are disabled. Earnings payments are paused. Existing applications are impacted. Ongoing user acquisition and marketing campaigns have been disrupted. I have invested heavily in growing these applications, including substantial advertising spend through Meta Ads and other marketing channels. I can provide supporting evidence of advertising activity, installs, traffic, and user acquisition if requested. Questions Has anyone successfully resolved a similar Developer Identity (5.6.2) issue through additional verification? Has Apple allowed developers to submit identity documents after receiving a Pending Termination Notice? Is there any recommended approach when the developer is fully willing to verify their identity but was never previously asked to submit identity documents? I have already submitted an appeal and expressed my willingness to provide any form of identity verification required by Apple. Any guidance from Apple staff or developers who have experienced a similar situation would be greatly appreciated. Thank you.

Hello everyone, I am experiencing a roadblock while trying to enroll in the Apple Developer Program and am hoping to get some insight or advice from anyone who has resolved a similar issue. My Setup & Steps: Account Type: Individual / Sole Proprietor The Issue: I completed the initial information steps, but immediately after clicking to accept the Developer Program License Agreement, the page redirected to a generic error screen. Error Message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. What I've Done So Far: I have already contacted Apple Developer Support directly to investigate this from the backend. They have opened an official case for me (Case ID: 102921563857). Since I am currently waiting on a response from support, I wanted to check if this is a known system glitch or if there is a common trigger for this error (e.g., identity verification hiccups, regional payment issues, or Apple ID region mismatches) that I can fix on my end in the meantime. Has anyone else encountered this exact error immediately after the agreement step? If so, how long did it take to resolve, or what did support require to clear it up? Thank you in advance for your help!

I'm trying to get help with a stalled Apple Developer Program enrollment for our organization and have hit a wall on every available channel. Details: Enrollment ID: Q4KF52S8DL Enrollment type: Organization Status: Has been stuck in processing far longer than the standard timeframe, with no update or request for additional info. Issues reaching support: When attempting to log into the Developer portal to check enrollment status, we consistently get a 501 server error. The online "Contact Us" support form fails when we try to submit a ticket — we're unable to get a case created. We cannot resolve this by phone, as general Apple Support has no visibility into Developer Program enrollment status and cannot escalate it. Since the standard self-service and ticket paths are both broken on our end, I'm hoping someone from Apple Developer Support/DTS monitoring this forum can look into enrollment ID Q4KF52S8DL directly, or can point us to a way to get a case opened given the Contact Us form isn't working. Has anyone else run into the 501 error on the portal recently, or found a workaround for submitting a ticket when the form fails? Thanks in advance for any help.

Is anyone else completely stuck trying to enroll in the Apple Developer Program and trapped in an endless Tier 1 support loop? I am trying to complete my enrollment, but I am entirely blocked at the final step. I can select my entity and agreement, but before any payment screen even loads, the system crashes and throws this modal: "Contact Us to Continue - There may be an issue with your account that needs to be resolved before you can continue." Our app is already live on other platforms, and this backend block is actively delaying our iOS launch. I contacted Developer Support over a week ago, and the responses have been entirely automated scripts that ignore the actual technical issue: First response: Asked for my SEID, device model, serial number, government ID, and screen recordings. I provided all of it immediately. Second response: "Great news. We've made some changes on our end... try again." (Nothing changed. The exact same error appeared. I sent a screenshot proving it.) Third response: Completely ignored the screenshot and told me to "do the manual payment... Try to use different payment methods." The core issue: It is physically impossible to try a different payment method because the system errors out before the payment page even exists. For context, I am doing this on a MacBook Pro M4 and have replicated the exact same bug across multiple devices. Has anyone successfully gotten a backend account block like this escalated past Tier 1 support? How do I get an actual engineer or account specialist to look at this instead of getting a generic script every 24 hours? Any help or escalation advice would be massively appreciated.

Hey all, hoping someone has run into this or has insight. My app was approved by App Review, and I have it set to "Automatically release this version" after approval. It's now been several days and the app still isn't live on the App Store. Before approval, Apple's dev support reached out asking me to complete a few additional verification steps (DSA/Digital Service Act verification for the developer account). I completed everything they asked for, and I even received an email confirming the verification was done and that the app "is visible on the App Store" — which it isn't, at least not for me or anyone I've asked to check. What I've confirmed on my end: Status in App Store Connect shows approved Release setting is "Automatically release this version" (not manual, not scheduled for a future date) No pending agreements, tax, or banking issues flagged No rejection or additional request showing in Resolution Center Has anyone experienced a delay like this between approval and actual propagation to the Store, especially tied to a DSA verification step? Trying to figure out if this is: A known propagation delay after these compliance verifications Something stuck on Apple's backend that needs a support escalation Something I'm missing on my end Any pointers appreciated — happy to share more details if useful.

I sent it for testing from the Choicely app. I have entered the downloaded key, opened it in Notepad, and pasted the long key; my team and distributor are right. But it seems like Apple always mentions build 1.0.2 (7) when I am actually sending (8). It'll say failed, then suddenly say ready to submit for review. So I will, and I'm waiting for review... then I get a red failed sometime later saying either certificates are not included ( I don't get all that... I'm using Windows, so I can't make them like they say I need to, and sometimes it says invalid binary...although if I look at app info and details... it says binary validated. It will make it to just before TestFlight sometimes, and sometimes it passes TestFlight... also it will say app synced successfully but failed to collect metadata. So many oddities... I don't know what to do!!

I use Xcode Cloud with my Github repo to automatically trigger workloads any time I create a new PR or make changes to the PR. This has been working for a few years now but this week it stopped working from one day to the next with no explanation. If I trigger the workflow manually via Builds > Start Build > my PR build workflow, and selecting my Pull Request from the list. This means that Xcode Cloud has access to my Github account, it's not an auth issue or anything like that. The only thing that doesnt work is the auto detection of when a PR is created or updated.

Hello everyone, I'm hoping someone from the Apple Developer Support team or the community can help shed some light on my situation, as I seem to be stuck in a verification loop and unable to move my organization's enrollment forward. We are enrolling as an organization (LLC). I received an email from Apple stating they could not verify my identity and association with the enrolling entity, and they requested several specific documents: Applicant's government-issued photo ID Applicant's employment verification Excerpt from the entrepreneurial registry for LLC I successfully submitted all of these documents in English via the secure file-upload portal (https://developer.apple.com/contact/file-upload/) exactly as requested. However, we have not received any response, status update, or further instructions since the upload. The status remains pending. Here are the details for my enrollment: Enrollment ID: 6X23Y99AX3 Country: Georgia Additionally, because we are located in Georgia, the "Call Me" phone support option is not available for our region in the contact portal, which makes it incredibly difficult to get real-time assistance or escalate the issue. I have submitted an email ticket, but given the critical nature of this developer account for our business timelines, being stuck in this silent waiting period is very concerning.

Hello, I’m transferring an app from my individual account to my corporate developer account. I’m the primary owner of both accounts. I’m trying to transfer the users that used Sign In with Apple and this is what I did: I generated the transfer identifier for all the users that used Sign In with Apple from the database (50.000 users → 100% success rate) I’m using the transfer identifier previously generated to create the new Apple ID and private email address of the user. (40% success rate) I successfully generated new Apple ID and private email address for 20.000 users but for the other 30.000 users I cannot generate it because I get { error: 'invalid_request’ } on the migration endpoint (/auth/usermigrationinfo), even though I'm using the same request parameters as the ones that are working. I couldn’t find any difference between users that could be migrated and the users that couldn’t. It doesn’t matter if they are old users or new users. What I found is that I can generate the new Apple ID and private email address if the user signs in with Apple for the first time after the app transfer. Then I can use the “transfer_sub” that I have stored for the user to generate the new user details. The same process worked fine for another app that I transferred. Something seems to be broken only for this app on 60% of the users that used Sign In with Apple. Please let me know if you need further information Best, Cosmin

Hello everyone, I'm hoping someone can share their experience. I enrolled in the Apple Developer Program on July 23 and received this email from Apple: "Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days." The enrollment fee has been paid, but my enrollment is still showing "Pending" after 7 days. I also contacted Apple Developer Program Support and received a confirmation that my support request was received: "Thank you for contacting us. We've received your support request and will get back to you as soon as possible. Your case ID is 20000122839098." I haven't received any requests for additional information or identity verification. Has anyone else experienced this? How long did it take for your enrollment to be approved? Is there anything else I should do besides waiting for Apple Developer Program Support to respond? Thank you!

I've recently updated to Xcode 26.3 and I can't download any iOS Simulator Runtime from 26.2 to 18.0, every download gives me: Download failed. Domain: DVTDownloadableErrorDomain Code: 41 User Info: { DVTErrorCreationDateKey = "2026-03-03 16:14:50 +0000"; } -- Download failed. Domain: DVTDownloadableErrorDomain Code: 41 -- System Information macOS Version 26.4 (Build 25E5218f) Xcode 26.3 (24587) (Build 17C529) Timestamp: 2026-03-03T17:14:50+01:00 I tried cleaning every cache, and logging in and out of my account. I saw some reddit posts where they suggested to check out VPNs, host files and other stuff but everything was okay, also I can reach apple cdns etc. I also tried using Xcode beta 26.4 and going back to 26.2 but still the same problem. Anyone has a solution?

My organization enrollment was approved on 19 July. I signed the Program License Agreement on Monday 20 July and immediately got an Order Acknowledgement for US$99 saying it would be processed within 2 business days. That was 10 days ago. No invoice, no receipt, no activation. The membership is still not active. On 22 July an advisor confirmed the enrollment was approved and said the membership would be active within 48 hours of purchase. 8 days ago now. I also emailed asking about the order status that day and never got a reply. On 27 July support told me to re-enroll through the Apple Developer app, because alternate payment options are only available there. Enroll Now is greyed out: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/." I reported that the same day. 3 days, no reply. So the one fix I have been offered is one I cannot actually do. Then on 28 July a second Order Acknowledgement for US$99 arrived. Its 2 business days are up today. What I am trying to find out: Is there anywhere to see whether a Developer Program order was actually charged? I cannot find any order status in my account. https://developer.apple.com/enroll/ (all I see on this page is that I can again give my card details for payment). Has anyone had support reset the enrollment state so that app enrollment works again? Is app enrollment available in every region? The docs say it may not be, but do not say where. Case ID and enrollment ID available if an Apple engineer needs them.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan

Hello Apple Developer Support, I'm trying to complete my Apple Developer Program enrollment and the payment step is not finalizing, even after multiple attempts. Details: Membership type: Apple Developer Program — US$99 / 1 year I have attempted payment more than once (first attempt around June 29, 2026, and again since), but no charge has ever appeared on my card statement The enrollment page still shows the "Proceed to Payment" button as if payment was never completed I already opened a support case — no response received to date I'd appreciate help understanding why the payment isn't finalizing on your end, and getting my enrollment completed. I have a completed app ready and this is the only thing blocking me from publishing on the App Store. Thank you.

Super noob here 😅 is there a way to work with the “Xcode” development app on IOS. Any advice or input is welcome.

Still don’t have access to my developer account. been waiting now two weeks for my personal to organisation account to be completed.

Hello, Fibo Business Limited’s Apple Developer Program membership was terminated under Section 3.2(f), citing unspecified indications of fraudulent conduct. App name: Kalvero App ID: 6789877937 Bundle ID: com.fibobusiness.kalvero Support case: 20000117968758 Kalvero is an original physical-goods shopping app developed and operated by our company. We have not manipulated ratings or rankings, hidden features, switched the app’s concept after review, offered fraudulent subscriptions, or attempted to evade App Review. The app uses Shopify checkout for physical goods and does not sell digital subscriptions. The dedicated review credentials only facilitate authentication; reviewers and ordinary users receive the same features, catalog, prices, and production backend. We have submitted a formal reinstatement request, but the termination notice did not identify a specific action, build, date, or account association. We understand that account-specific decisions cannot be resolved publicly. Could Apple Staff please confirm that our app submission and support case can be located, and advise whether any additional information is required through the official support channel? Thank you.