Hello Apple Developer Support,
This is another follow-up, and honestly I am now extremely frustrated. I have been trying to join the Apple Developer Program for weeks, I have contacted support several times, and I have not received a single reply. Not a rejection, not a request for documents, nothing. I am not asking for special treatment. I am only asking for a human to look at my case.
What has happened so far:
October 2026: Submitted my individual enrollment. It went "under review" because of an address error.
Late October 2026: Tried again. The Apple Developer app showed "ID Verification Rejected" and told me to contact support. I did, and got no reply.
November 2026: Tried twice more. Both times my ID scanned successfully, then the app said my address is invalid, even though I entered my correct address exactly as it appears on my document.
Now: The Enroll button has disappeared from the app completely. I am locked out and cannot even try again.
So there is no path left for me except your team. The app gives me no way forward, and support gives me no reply.
About me and my business:
Name: Ahsan Raza (exactly as on my passport)
Company: SAER KARO TRAVEL AND TOURS SMC PVT LTD, operating as Saer.pk
Registered with SECP Pakistan
Licensed by Pakistan's Department of Tourist Services (License No. 11448)
IATA GoLite accredited
D-U-N-S number applied for; I will move to organization enrollment once it is issued, but I need my account unblocked now
Our app is already live on Google Play and real customers are using it to book flights and Umrah packages:
https://play.google.com/store/apps/details?id=pk.saer.app
Every day this stays blocked, iPhone users who want our app cannot get it. We are a real, licensed, registered business, and we are ready to go on iOS today. The only thing stopping us is this enrollment.
Please, I am asking for three things:
Verify my identity and address manually. I will send my passport, CNIC, utility bill, bank statement, company registration and license documents, whatever you need, immediately.
Reset my enrollment so the Enroll button works again, or complete the enrollment from your side.
Reply to me, even with one line. If my account cannot be enrolled, tell me why. If it can, tell me what to do next. Silence is the one thing I cannot work with.
I really hope someone reads this and helps.
Thank you,
Ahsan Raza
Founder & CEO, Saer.pk
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Program
Developer Tools
Enterprise
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