Enterprise

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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

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Enterprise Program iOS Distribution certificates now issued with ~395-day validity instead of 3 years?
Is anyone else seeing this? Apple's documentation says "Your distribution certificate is valid for three years from when it was issued" (https://support.apple.com/guide/deployment/distribute-proprietary-in-house-apps-depce7cefc4d/web). On 2026-10-13 our automation created a new iOS Distribution certificate on our Apple Developer Enterprise Program account through the App Store Connect API (POST /v1/certificates, type IOS_DISTRIBUTION, with a CSR). The certificate expires 2027-11-12, which is about 395 days. Our previous enterprise iOS Distribution certificate, created in April 2025, got the full 3 years (expires 2028-04-28). To rule out our automation, I created another iOS Distribution certificate manually in the Developer portal on 2026-10-16. It also had a validity of about 396 days. We have revoked both so they can't be used. Questions: Has the validity period for Enterprise Program iOS Distribution certificates changed? If so, where is it documented? Is anyone else seeing ~395-day certificates on Enterprise accounts, from the portal or the API? Is there a supported way to request a specific validity period? I have also opened a case with Apple Developer Support (case ID 102999420277).
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Loyal Apple Customer, Live Business, Zero Support: Enrollment Blocked, Please Help
Hello Apple Developer Support, This is another follow-up, and honestly I am now extremely frustrated. I have been trying to join the Apple Developer Program for weeks, I have contacted support several times, and I have not received a single reply. Not a rejection, not a request for documents, nothing. I am not asking for special treatment. I am only asking for a human to look at my case. What has happened so far: October 2026: Submitted my individual enrollment. It went "under review" because of an address error. Late October 2026: Tried again. The Apple Developer app showed "ID Verification Rejected" and told me to contact support. I did, and got no reply. November 2026: Tried twice more. Both times my ID scanned successfully, then the app said my address is invalid, even though I entered my correct address exactly as it appears on my document. Now: The Enroll button has disappeared from the app completely. I am locked out and cannot even try again. So there is no path left for me except your team. The app gives me no way forward, and support gives me no reply. About me and my business: Name: Ahsan Raza (exactly as on my passport) Company: SAER KARO TRAVEL AND TOURS SMC PVT LTD, operating as Saer.pk Registered with SECP Pakistan Licensed by Pakistan's Department of Tourist Services (License No. 11448) IATA GoLite accredited D-U-N-S number applied for; I will move to organization enrollment once it is issued, but I need my account unblocked now Our app is already live on Google Play and real customers are using it to book flights and Umrah packages: https://play.google.com/store/apps/details?id=pk.saer.app Every day this stays blocked, iPhone users who want our app cannot get it. We are a real, licensed, registered business, and we are ready to go on iOS today. The only thing stopping us is this enrollment. Please, I am asking for three things: Verify my identity and address manually. I will send my passport, CNIC, utility bill, bank statement, company registration and license documents, whatever you need, immediately. Reset my enrollment so the Enroll button works again, or complete the enrollment from your side. Reply to me, even with one line. If my account cannot be enrolled, tell me why. If it can, tell me what to do next. Silence is the one thing I cannot work with. I really hope someone reads this and helps. Thank you, Ahsan Raza Founder & CEO, Saer.pk
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Apple Developer Enterprise Enrollment
Hello team, I would like to enroll for Apple Developer Enterprise Program as we wish to develop and distribute proprietary in-house applications exclusively to our employees for internal business operations with a $299 annual subscription fee. We followed an incorrect pathway when submitting our initial application. The enrollment was accepted but when we were about to purchase the program we realised that it was for the $99 annual fee. Can someone share with us the correct link and pathway for this enrollmnt. Regards
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Apple Developer Program Enrollment Pending – Identity Verification Taking Longer Than Expected
Hello everyone, I’m currently experiencing a delay with my Apple Developer Program enrollment and would appreciate some guidance from anyone who has experienced something similar. I completed my enrollment and paid the membership fee. I also received my payment invoice. For identity verification, I submitted the front side of my Nigerian plastic NIN card through the Apple Developer app. Apple sent me an email confirming that my document was received and is under review. However, several days have passed without any update or approval. I’ve also contacted Apple Developer Support and received a case number confirming that they would look into my complaint, but I haven’t received a further response. My questions are: Has anyone from Nigeria successfully enrolled in the Apple Developer Program using the plastic NIN card? Is submitting only the front side of the NIN card sufficient for Apple’s identity verification? How long did your identity verification take? Can using someone else’s bank card to pay for an individual membership affect identity verification? Is there another way to escalate a pending enrollment when Apple Support hasn’t responded? I’d appreciate any advice or experience you can share. Thank you.
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Xcode deployment
We are installing Xcode for standard users, but as the standard users don’t have admin rights, they cannot install the system wide components they need admin access to do that, but we don’t want to grant admin access to our users. We have already developed a script where we are accepting the license and we are doing the run first launch, but they still need the iOS simulator and the other packages pre-installed, so how can we do that?
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Entrprise Account Enrolment 'Under Review' for longer than 1 year. What can we do?
As title says, our Enterprise Account has been 'Under Review' for over one year.Every email we send gets the same response: 'We checked the status of your enrolment and confirmed that it is still under review. I apologize for the inconvenience, but we do not have any additional information at this time.'Our next step will be to contact the call center to try to find out why this is taking such a long time. Other than that, is there anything else that we can do to get more information on this? Are there any other communication channels we can use to try and resolve this?Thank you for the assistance.
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Apple Developer Program Enrollment Stuck "In Review" for Over 2 Months (Enrollment: CG25DT3GHX)
Hello everyone, I am reaching out to see if anyone has experienced a similar prolonged delay or knows how to get past a bottleneck with organization enrollments. Our company account enrollment (Enrollment ID: CG25DT3GHX) has been completely frozen in the review stage for over two months now. We have verified our D-U-N-S data and corporate alignment, but the dashboard hasn't budged. To make matters worse, email support has been completely unresponsive. We have opened multiple cases, with our most recent active support case being 103003534618, but we have not received any meaningful updates or next steps. If any community members or moderators have advice on how to escalate an organization enrollment past a multi-month silence, I would greatly appreciate your guidance. Thank you!
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“Waiting for Review” for more than 7 days.
Hello, My app has remained in “Waiting for Review” for more than 5 days. I have already: Contacted App Review through the official support form. Submitted an Expedited Review request. Checked App Store Connect for any outstanding actions. I have not received a response and the submission has still not moved to “In Review.” Could you please check whether the submission is stuck or being held for any internal reason, and escalate the case to the appropriate App Review team if necessary? I do not want to cancel and resubmit the app because this may restart the review queue. Please also let me know if there is any missing information, account issue, compliance requirement, or action required from my side. Thank you.
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Unable to Purchase Apple Developer Program – "Not Available in Your Country/Region" Error (Mobile) and "Unable to Continue" Error (MacBook)
Hi, I am trying to complete the payment for my Apple Developer Program enrollment under my organization DigiSutra. I am facing two different errors depending on the device I use: On Mobile (iPhone): When I try to purchase/subscribe to the Apple Developer Program, I get the error: "Unable to Purchase – This item is currently not available in your country/region." On MacBook: When I try the same purchase, the process shows "Unable to Continue" and does not proceed further. I have already completed my D-U-N-S Number verification and all required organization details under the legal entity name DigiSutra. My Apple ID region and billing details are correctly set to India. I have tried this on multiple devices (iPhone and two separate MacBooks) using the same Apple ID, and the issue persists consistently — so this does not appear to be a device-specific issue. Could you please help me understand: Why the App Store is showing the Developer Program as unavailable in my region despite my account being set to India? Whether this is related to my organization enrollment/D-U-N-S verification still being in review on Apple's end? What steps I need to take to successfully complete this purchase? Account details: Organization: DigiSutra Country/Region: India Errors: "Not available in your country/region" (iOS), "Unable to Continue" (macOS) Looking forward to your assistance in resolving this at the earliest, as this is blocking my organization's app publishing process. Thank you, Jaimik Patel DigiSutra
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Completely blocked from Apple Developer Program enrollment — identity verification issue + cannot create new Apple Account (Case #102976894449)
Hi everyone, I've been completely blocked from enrolling in the Apple Developer Program for nearly three weeks now, and I'm hoping someone here has experienced something similar or can point me in the right direction. The situation: I purchased a second-hand Mac, and when I attempted to enroll in the Apple Developer Program, the identity verification was tied to a previous owner's Apple Account that was still active on the device. I didn't realize this at the time. I contacted Apple Developer Support (case #102976894449) on September 26th, explained the situation in full, and provided supporting documentation including the purchase invoice. I received two responses early on, but since October 2nd — nearly two weeks ago — there has been complete silence despite multiple follow-up messages. I also called Apple Developer Support directly, but the representative was unable to explain the cause of the enrollment error. To make things worse, I recently tried creating a brand new Apple Account with different credentials to start fresh, but I'm now getting the error: "Your account cannot be created at this time." So I am now blocked on two fronts: My existing Apple Account cannot complete enrollment due to the identity verification issue I cannot even create a new Apple Account What I need: A reset of the identity verification so I can complete enrollment OR removal of whatever block is preventing new account creation I have 11 apps fully developed and ready for the App Store. This is causing real financial damage. Case #102976894449 Has anyone been in a similar situation? Is there any way to escalate beyond standard support? Thanks in advance.
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Organization enrollment blocked
I'm enrolling my company in the Apple Developer Program as an organization, and the enrollment is now blocked. What happened: I filled in the organization details. Apple accepted our D-U-N-S number. At the work-email verification step, the code arrived in my inbox, but the page never showed a field to enter it. I requested the code again. The enrollment status page now says: "You've exceeded the maximum number of attempts. Please contact us." The Apple Developer app also says: "Enrollment through the Apple Developer app is not available for this Apple Account." What I've tried: Opened support case 102990275540 and followed up twice. No reply yet. Tried different browsers (Chrome and Firefox private window). Same result. Could someone from Apple help reset the enrollment attempts on my account or escalate the case? We're waiting to publish our app. Thank you.
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Apple Developer Program Enrollment Pending for 12 Days After Payment — No Response from Support
Hello Apple Developer Support and Community, I am requesting assistance with my Apple Developer Program enrollment for my company, LUXARION LLC. It has now been 12 days since I completed the $99 membership payment, but my enrollment status is still showing as Pending. I have contacted Apple Support twice through the usual support channels, but I have not received a response or a resolution. I also contacted Apple Support through the Apple Support app, but I was redirected to the general Apple Developer Support page without a direct resolution. I am concerned because I have already paid the membership fee and still cannot access my active developer membership. Could someone from the Apple Developer Program Enrollment team please advise how I can escalate this existing enrollment and get a clear update on its status? I am not trying to submit a duplicate enrollment or make another payment. I simply need help resolving the existing pending enrollment. Thank you for your time and assistance.
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Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
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Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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Oct ’26
Apple Developer Account Conversion to Organization Still Pending After Submitting Business Document
I’m looking for advice from anyone who has gone through the process of converting an Apple Developer account to an Organization / Company account. I’ve been trying to convert my account for organization and the process has been taking much longer than expected. Apple initially requested documentation to verify both the business and my authority to act on behalf of the company. So far, I have already provided or prepared everything they ask for. At this point, I’ve been waiting for 9 days without much clarity on whether my documents are sufficient
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Sep ’26
Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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Sep ’26
Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
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Sep ’26
Enterprise Program iOS Distribution certificates now issued with ~395-day validity instead of 3 years?
Is anyone else seeing this? Apple's documentation says "Your distribution certificate is valid for three years from when it was issued" (https://support.apple.com/guide/deployment/distribute-proprietary-in-house-apps-depce7cefc4d/web). On 2026-10-13 our automation created a new iOS Distribution certificate on our Apple Developer Enterprise Program account through the App Store Connect API (POST /v1/certificates, type IOS_DISTRIBUTION, with a CSR). The certificate expires 2027-11-12, which is about 395 days. Our previous enterprise iOS Distribution certificate, created in April 2025, got the full 3 years (expires 2028-04-28). To rule out our automation, I created another iOS Distribution certificate manually in the Developer portal on 2026-10-16. It also had a validity of about 396 days. We have revoked both so they can't be used. Questions: Has the validity period for Enterprise Program iOS Distribution certificates changed? If so, where is it documented? Is anyone else seeing ~395-day certificates on Enterprise accounts, from the portal or the API? Is there a supported way to request a specific validity period? I have also opened a case with Apple Developer Support (case ID 102999420277).
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1h
Loyal Apple Customer, Live Business, Zero Support: Enrollment Blocked, Please Help
Hello Apple Developer Support, This is another follow-up, and honestly I am now extremely frustrated. I have been trying to join the Apple Developer Program for weeks, I have contacted support several times, and I have not received a single reply. Not a rejection, not a request for documents, nothing. I am not asking for special treatment. I am only asking for a human to look at my case. What has happened so far: October 2026: Submitted my individual enrollment. It went "under review" because of an address error. Late October 2026: Tried again. The Apple Developer app showed "ID Verification Rejected" and told me to contact support. I did, and got no reply. November 2026: Tried twice more. Both times my ID scanned successfully, then the app said my address is invalid, even though I entered my correct address exactly as it appears on my document. Now: The Enroll button has disappeared from the app completely. I am locked out and cannot even try again. So there is no path left for me except your team. The app gives me no way forward, and support gives me no reply. About me and my business: Name: Ahsan Raza (exactly as on my passport) Company: SAER KARO TRAVEL AND TOURS SMC PVT LTD, operating as Saer.pk Registered with SECP Pakistan Licensed by Pakistan's Department of Tourist Services (License No. 11448) IATA GoLite accredited D-U-N-S number applied for; I will move to organization enrollment once it is issued, but I need my account unblocked now Our app is already live on Google Play and real customers are using it to book flights and Umrah packages: https://play.google.com/store/apps/details?id=pk.saer.app Every day this stays blocked, iPhone users who want our app cannot get it. We are a real, licensed, registered business, and we are ready to go on iOS today. The only thing stopping us is this enrollment. Please, I am asking for three things: Verify my identity and address manually. I will send my passport, CNIC, utility bill, bank statement, company registration and license documents, whatever you need, immediately. Reset my enrollment so the Enroll button works again, or complete the enrollment from your side. Reply to me, even with one line. If my account cannot be enrolled, tell me why. If it can, tell me what to do next. Silence is the one thing I cannot work with. I really hope someone reads this and helps. Thank you, Ahsan Raza Founder & CEO, Saer.pk
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12h
Apple Developer Enterprise Enrollment
Hello team, I would like to enroll for Apple Developer Enterprise Program as we wish to develop and distribute proprietary in-house applications exclusively to our employees for internal business operations with a $299 annual subscription fee. We followed an incorrect pathway when submitting our initial application. The enrollment was accepted but when we were about to purchase the program we realised that it was for the $99 annual fee. Can someone share with us the correct link and pathway for this enrollmnt. Regards
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Apple Developer Program Enrollment Pending – Identity Verification Taking Longer Than Expected
Hello everyone, I’m currently experiencing a delay with my Apple Developer Program enrollment and would appreciate some guidance from anyone who has experienced something similar. I completed my enrollment and paid the membership fee. I also received my payment invoice. For identity verification, I submitted the front side of my Nigerian plastic NIN card through the Apple Developer app. Apple sent me an email confirming that my document was received and is under review. However, several days have passed without any update or approval. I’ve also contacted Apple Developer Support and received a case number confirming that they would look into my complaint, but I haven’t received a further response. My questions are: Has anyone from Nigeria successfully enrolled in the Apple Developer Program using the plastic NIN card? Is submitting only the front side of the NIN card sufficient for Apple’s identity verification? How long did your identity verification take? Can using someone else’s bank card to pay for an individual membership affect identity verification? Is there another way to escalate a pending enrollment when Apple Support hasn’t responded? I’d appreciate any advice or experience you can share. Thank you.
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388
Activity
1w
Xcode deployment
We are installing Xcode for standard users, but as the standard users don’t have admin rights, they cannot install the system wide components they need admin access to do that, but we don’t want to grant admin access to our users. We have already developed a script where we are accepting the license and we are doing the run first launch, but they still need the iOS simulator and the other packages pre-installed, so how can we do that?
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Views
198
Activity
1w
Entrprise Account Enrolment 'Under Review' for longer than 1 year. What can we do?
As title says, our Enterprise Account has been 'Under Review' for over one year.Every email we send gets the same response: 'We checked the status of your enrolment and confirmed that it is still under review. I apologize for the inconvenience, but we do not have any additional information at this time.'Our next step will be to contact the call center to try to find out why this is taking such a long time. Other than that, is there anything else that we can do to get more information on this? Are there any other communication channels we can use to try and resolve this?Thank you for the assistance.
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598
Activity
1w
Apple Developer Program Enrollment Stuck "In Review" for Over 2 Months (Enrollment: CG25DT3GHX)
Hello everyone, I am reaching out to see if anyone has experienced a similar prolonged delay or knows how to get past a bottleneck with organization enrollments. Our company account enrollment (Enrollment ID: CG25DT3GHX) has been completely frozen in the review stage for over two months now. We have verified our D-U-N-S data and corporate alignment, but the dashboard hasn't budged. To make matters worse, email support has been completely unresponsive. We have opened multiple cases, with our most recent active support case being 103003534618, but we have not received any meaningful updates or next steps. If any community members or moderators have advice on how to escalate an organization enrollment past a multi-month silence, I would greatly appreciate your guidance. Thank you!
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133
Activity
2w
“Waiting for Review” for more than 7 days.
Hello, My app has remained in “Waiting for Review” for more than 5 days. I have already: Contacted App Review through the official support form. Submitted an Expedited Review request. Checked App Store Connect for any outstanding actions. I have not received a response and the submission has still not moved to “In Review.” Could you please check whether the submission is stuck or being held for any internal reason, and escalate the case to the appropriate App Review team if necessary? I do not want to cancel and resubmit the app because this may restart the review queue. Please also let me know if there is any missing information, account issue, compliance requirement, or action required from my side. Thank you.
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80
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3w
Unable to Purchase Apple Developer Program – "Not Available in Your Country/Region" Error (Mobile) and "Unable to Continue" Error (MacBook)
Hi, I am trying to complete the payment for my Apple Developer Program enrollment under my organization DigiSutra. I am facing two different errors depending on the device I use: On Mobile (iPhone): When I try to purchase/subscribe to the Apple Developer Program, I get the error: "Unable to Purchase – This item is currently not available in your country/region." On MacBook: When I try the same purchase, the process shows "Unable to Continue" and does not proceed further. I have already completed my D-U-N-S Number verification and all required organization details under the legal entity name DigiSutra. My Apple ID region and billing details are correctly set to India. I have tried this on multiple devices (iPhone and two separate MacBooks) using the same Apple ID, and the issue persists consistently — so this does not appear to be a device-specific issue. Could you please help me understand: Why the App Store is showing the Developer Program as unavailable in my region despite my account being set to India? Whether this is related to my organization enrollment/D-U-N-S verification still being in review on Apple's end? What steps I need to take to successfully complete this purchase? Account details: Organization: DigiSutra Country/Region: India Errors: "Not available in your country/region" (iOS), "Unable to Continue" (macOS) Looking forward to your assistance in resolving this at the earliest, as this is blocking my organization's app publishing process. Thank you, Jaimik Patel DigiSutra
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1
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Views
464
Activity
3w
Completely blocked from Apple Developer Program enrollment — identity verification issue + cannot create new Apple Account (Case #102976894449)
Hi everyone, I've been completely blocked from enrolling in the Apple Developer Program for nearly three weeks now, and I'm hoping someone here has experienced something similar or can point me in the right direction. The situation: I purchased a second-hand Mac, and when I attempted to enroll in the Apple Developer Program, the identity verification was tied to a previous owner's Apple Account that was still active on the device. I didn't realize this at the time. I contacted Apple Developer Support (case #102976894449) on September 26th, explained the situation in full, and provided supporting documentation including the purchase invoice. I received two responses early on, but since October 2nd — nearly two weeks ago — there has been complete silence despite multiple follow-up messages. I also called Apple Developer Support directly, but the representative was unable to explain the cause of the enrollment error. To make things worse, I recently tried creating a brand new Apple Account with different credentials to start fresh, but I'm now getting the error: "Your account cannot be created at this time." So I am now blocked on two fronts: My existing Apple Account cannot complete enrollment due to the identity verification issue I cannot even create a new Apple Account What I need: A reset of the identity verification so I can complete enrollment OR removal of whatever block is preventing new account creation I have 11 apps fully developed and ready for the App Store. This is causing real financial damage. Case #102976894449 Has anyone been in a similar situation? Is there any way to escalate beyond standard support? Thanks in advance.
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0
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0
Views
166
Activity
3w
Organization enrollment blocked
I'm enrolling my company in the Apple Developer Program as an organization, and the enrollment is now blocked. What happened: I filled in the organization details. Apple accepted our D-U-N-S number. At the work-email verification step, the code arrived in my inbox, but the page never showed a field to enter it. I requested the code again. The enrollment status page now says: "You've exceeded the maximum number of attempts. Please contact us." The Apple Developer app also says: "Enrollment through the Apple Developer app is not available for this Apple Account." What I've tried: Opened support case 102990275540 and followed up twice. No reply yet. Tried different browsers (Chrome and Firefox private window). Same result. Could someone from Apple help reset the enrollment attempts on my account or escalate the case? We're waiting to publish our app. Thank you.
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2
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165
Activity
4w
Apple Developer Program Enrollment Pending for 12 Days After Payment — No Response from Support
Hello Apple Developer Support and Community, I am requesting assistance with my Apple Developer Program enrollment for my company, LUXARION LLC. It has now been 12 days since I completed the $99 membership payment, but my enrollment status is still showing as Pending. I have contacted Apple Support twice through the usual support channels, but I have not received a response or a resolution. I also contacted Apple Support through the Apple Support app, but I was redirected to the general Apple Developer Support page without a direct resolution. I am concerned because I have already paid the membership fee and still cannot access my active developer membership. Could someone from the Apple Developer Program Enrollment team please advise how I can escalate this existing enrollment and get a clear update on its status? I am not trying to submit a duplicate enrollment or make another payment. I simply need help resolving the existing pending enrollment. Thank you for your time and assistance.
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2
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Views
163
Activity
4w
Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
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1k
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Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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617
Activity
Oct ’26
Apple Developer Account Conversion to Organization Still Pending After Submitting Business Document
I’m looking for advice from anyone who has gone through the process of converting an Apple Developer account to an Organization / Company account. I’ve been trying to convert my account for organization and the process has been taking much longer than expected. Apple initially requested documentation to verify both the business and my authority to act on behalf of the company. So far, I have already provided or prepared everything they ask for. At this point, I’ve been waiting for 9 days without much clarity on whether my documents are sufficient
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668
Activity
Sep ’26
Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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1
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1
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396
Activity
Sep ’26
Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
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1
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466
Activity
Sep ’26