Enterprise

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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

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Need help
I see a lot of posts about things that need fixing and it looks to me like you all need the help if there’s anything I can do please let me know I know what I can do for you so what could you do for me I’m looking to join your team and help you fix some issues your having maybe an internship or even a developer position either way you could get your money with depending on how well you pay
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Apple Developer Program (A Case Study)
Hello everyone, I am seeking advice, or hopefully the attention of an Apple Community Moderator, regarding a structural loop I am stuck in with my Apple Developer Program enrollment. My independent corporate enrollment is currently being declined due to an automated historical account association, and standard support channels have not been able to resolve it. The Context • Back in 2015: I was added as an Admin or Team Member to a past client’s Apple Developer account to help them set up their environment. That client never ended up publishing any applications, and that account has been completely dormant for years. • In 2024: I officially incorporated my own separate, independent legal entity in the United States. I successfully obtained our IRS EIN, established a clean Dun & Bradstreet (D-U-N-S) profile, and applied for a fresh Apple Developer Organization Account using my company's official credentials. The Issue Our application was completely declined. Through correspondence, it became clear that Apple’s automated enrollment scanners are flagging my personal identity or Apple Account because of that legacy 2015 admin association. The system is treating my new, legitimate corporation as a duplicate or "associated entity" violation. The Roadblock I am the authorized legal signee for my new US company. This is a completely separate legal and financial entity. I have all official corporate documentation ready for verification, including IRS CP-575 EIN assignments, state Articles of Organization, and active D-U-N-S data matching our exact corporate address. Unfortunately, Tier 1 developer support templates are not addressing this backend identity-link issue. I simply need an Account Specialist or Risk Management team member to manually review the file, sever my identity link from that dead 2015 client team ID, and allow our US corporation to proceed with enrollment. Our business operations and product launch timelines are completely stalled. Has anyone successfully broken out of this legacy association loop? If any Apple Dev Forums moderators are reading this, could you please help escalate this ticket internally? Case ID for reference: 102966456983 Thank you for any insight or assistance. Regards Tanveer
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Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. Account details: Enrollment ID: K36V8XF97H Legal entity: ALFADHA SHOP (Tork Motors), Iraq D-U-N-S: confirmed active and correct (verified directly with Dun & Bradstreet) Payment (confirmed settled by Apple invoice): Invoice Number: MD07881249 Order Number: AFB0117591 Amount: $99.00, charged and settled — Amount Due: $0.00 What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Enrollment ID: V5J8249V5Q Organization: TutorCloud Technology Limited Original individual account: Anirudh Baheti Status shown: "Your enrollment is being processed" Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review Enrollment ID V5J8249V5Q and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
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Main Camera Error
An incomprehensible error occurs whenever I try to access Main Camera features. I have already acquired the Main Camera entitlement and granted the required permissions, yet the error persists. To make matters worse, even Apple’s provided sample code triggers the exact same issue. The error message is far too uninformative to diagnose the root cause, and I urgently need a resolution as this is completely blocking progress. Multiline [C:1-2] Error received: Invalidated by remote connection. failed to observe with mask <BLSXPCBacklightProxyObserverMask: 0x108accf80; didUpdateToState: YES; eventsArray: YES> error:<XPC error received on message reply handler (3:BSServiceConnectionErrorDomain) "The operation couldn’t be completed. XPC error received on message reply handler"> non-launching port is incompatible with service identifier "com.apple.PointerUI.pointeruid.default-service" nw_socket_copy_info [C1:2] getsockopt TCP_INFO failed [102: Operation not supported on socket] nw_socket_copy_info getsockopt TCP_INFO failed [102: Operation not supported on socket] Unable to find a compatible slice for binary archive at /System/Library/Frameworks/CoreImage.framework/ci_uberwrapper_bin.metallib *** Assertion failure in void ar_session_request_authorization(ar_session_t _Nonnull, ar_authorization_type_t, __strong ar_authorization_results_handler_t _Nonnull)_block_invoke(), session.m:1491, reason: This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist. <NSXPCConnection: 0x10e68dcc0> connection to service with pid 86 named com.apple.arkit.service.authorization: Exception caught during invocation of reply block to message 'requestAuthorizations:withReply:'. Exception: This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist. ( 0 CoreFoundation 0x0000000198b756d4 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1205972 1 libobjc.A.dylib 0x000000018d3a71cc objc_exception_throw + 88 2 CoreFoundation 0x0000000198b755c0 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1205696 3 ARKitCore 0x00000002bbd640cc 53FDDDD4-8DD1-3E86-ACB0-8867D29AF781 + 479436 4 CoreFoundation 0x0000000198b7c5b4 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1234356 5 CoreFoundation 0x0000000198b79558 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1221976 6 Foundation 0x000000019de4220c 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2109964 7 Foundation 0x000000019de41dd0 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2108880 8 Foundation 0x000000019de4651c 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2127132 9 libxpc.dylib 0x00000002c43d5a00 CE0BB604-B358-3F22-B1DA-FFACEFCA20AD + 150016 10 libxpc.dylib 0x00000002c43c5678 CE0BB604-B358-3F22-B1DA-FFACEFCA20AD + 83576 11 libdispatch.dylib 0x00000002c41045fc 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 108028 12 libdispatch.dylib 0x00000002c41083ec 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 123884 13 libdispatch.dylib 0x00000002c40f37c0 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 38848 14 libdispatch.dylib 0x00000002c40f4450 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 42064 15 libdispatch.dylib 0x00000002c40fe3ec 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 82924 16 libdispatch.dylib 0x00000002c40fdd18 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 81176 17 libsystem_pthread.dylib 0x00000002c4364e34 _pthread_wqthread + 292 18 libsystem_pthread.dylib 0x00000002c4362910 start_wqthread + 8 ) *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist.' *** First throw call stack: (0x198b756c8 0x18d3a71cc 0x198b755c0 0x2bbd640cc 0x198b7c5b4 0x198b79558 0x19de4220c 0x19de41dd0 0x19de4651c 0x2c43d5a00 0x2c43c5678 0x2c41045fc 0x2c41083ec 0x2c40f37c0 0x2c40f4450 0x2c40fe3ec 0x2c40fdd18 0x2c4364e34 0x2c4362910) *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist.' *** First throw call stack: (0x198b756c8 0x18d3a71cc 0x198b755c0 0x2bbd640cc 0x198b7c5b4 0x198b79558 0x19de4220c 0x19de41dd0 0x19de4651c 0x2c43d5a00 0x2c43c5678 0x2c41045fc 0x2c41083ec 0x2c40f37c0 0x2c40f4450 0x2c40fe3ec 0x2c40fdd18 0x2c4364e34 0x2c4362910) libc++abi: terminating due to uncaught exception of type NSException Xcode has killed the LLDB RPC server (pid: 2210) to allow the debugger to detach from your process. BlockQuote visionOS 27 beta 5
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Unacceptable waiting time.
Hi all, We submitted a request to update our organization's legal name on our Apple Developer Program account in early June, about two months ago. It is a simple name change. Our company, D-U-N-S number and account holder are all the same, and the D-U-N-S record has already been updated with the new name. Since then: We've contacted Developer Support over 10 times The replies we get say the request is "being reviewed," with no timeline The old name is still shown as the seller on our App Store listing, which confuses our users and doesn't match our invoices and contracts For comparison, we made the same change with Google Play Console and it was done within 48 hours. We have customers who cant get the latest version. We cant release a new version - and the old one is crashing. We are loosing customer on this. We understand Apple needs to verify legal entity changes, but two months with no update or estimate makes it hard to plan. We have [an app update / a launch / a partnership] that depends on the correct name being shown. Has anyone been through this recently? How long did your organization name change take? Is there a way to escalate a stalled request? Did you have to provide extra documents (business registration certificate, etc.) before it moved forward? Any advice is appreciated, and if someone from Apple sees this, we'd be grateful if you could look at it. Thanks, John
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Request for Assistance With Organization Account Holder
Our company is enrolled in the Apple Developer Program as an organization. The current Account Holder is no longer employed by the company and cannot complete the Account Holder transfer. I am an authorized company representative. We can provide corporate documentation and authorization from a company officer to verify our organization and designate a new Account Holder. We have contacted Apple Developer Support under case 102964500080. Could Apple Developer Support review our case and advise us on the appropriate reassignment process? Thank you.
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Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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False-Positive Filter Blocking Bulgarian Entity Term "EOOD" on Developer Portal and Email Servers
The word "EOOD" is flagged by the developer.apple and by your email server/client which results in not beeing able to upload files and send emails to support. The developer.apple site does not allow you to have this word in the description for the uploaded files. Go to https://developer.apple.com/contact/file-upload/ and upload a file(any), add this as description: ################################################################################################################ About the discrepancy - EOOD & LTD., in Bulgaria the companies with status: "Sole proprietorship with limited liability" are called "EOOD", so LTD is the international standard but in Bulgaria it's called "EOOD". You can check this here: https://euroformat.eu/documents-for-registering-ltd-eood-and-ood-in-bulgaria-for-foreigners/ https://www.mi.government.bg/en/business-handbook-for-sme/choice-of-legal-form-registration-documents-and-procedure/#id11en ################################################################################################################ The input gets red => can't upload this file. Why this is a problem - because apple support asked me to explain the difference between LTD and EOOD. The bug in email server/client is pretty much the same - sending email which contains EOOD does not get delivered to your support. You can try sending the same text I provided for the file description.
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Can Multiple Transparent Proxies Work Simultaneously on macOS?
Hi everyone, I’m looking for some clarification regarding "Transparent Proxy configurations on macOS". We have a requirement where multiple security/networking solutions may need to use a "Transparent Proxy" on the same macOS device. For example, one solution may be used for web security/SSL inspection while another solution is required for a different security or network traffic use case. My questions are: 1.Does macOS support configuring and running multiple Transparent Proxy providers simultaneously on the same device? 2. If multiple Transparent Proxy configurations are deployed through MDM, how does macOS determine which proxy handles the traffic? 3.Is there any limitation on the number of Transparent Proxy configurations/providers that can be configured? 4.Can multiple Transparent Proxy providers coexist if they handle different traffic, applications, or network interfaces? 5. If multiple providers are configured, is there a supported mechanism to define priority, ordering, or traffic routing between them? 6. Are there any differences or limitations across recent macOS versions, particularly macOS 15 and macOS 26? 7. Is there any Apple documentation or recommended architecture for deploying multiple Transparent Proxy providers on the same Mac? If anyone has implemented or tested a setup with multiple Transparent Proxy providers on macOS, I’d appreciate any insights, documentation, or real-world experience. Thanks! Vijay
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Efetuei o pagamento da conta desenvolvedor e esta constando como "conclua sua compra"
Crie uma conta, efetuei o pagamento de 99 dólares, esperei aprovarem, debitaram da minha conta e aprovaram. Estou solicitando o suporte e não retornam o meu problema por e-mail. Estou tentando formar extrajudiciais de resolver este problema, porém a equipe da Apple não esta me respondendo. Preciso que verifiquem o que aconteceu e que, se for o caso, devolvam o valor que eu paguei ja que voces não liberaram o recurso para a minha conta.
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UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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Aug ’26
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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Aug ’26
Waiting for Apple Developer Support response for 2 days
I have been waiting for a response from Apple Developer Support for the last 2 days regarding my enrollment issue. I have already contacted Apple Support and received a case ID (20000139695249), but I still haven't received any response from the support team. I have also tried contacting Apple Support by phone, spending around 2 hours each day, but I have still been unable to reach someone who can resolve the issue. My enrollment is currently blocked because I am unable to complete the email verification, and the system is showing “Contact us to continue enrollment.” Has anyone recently faced a similar issue? How long did Apple Developer Support take to respond to your case? Any guidance would be greatly appreciated.
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Aug ’26
Account migration from Individual to Organization
Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you
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Aug ’26
personal dev account to organization help
Ive submitted a request to change my personal account twice now, I cannot get apple to email me a response. Ive created Multiple support tickets, They place to request conversion was there again so im not sure if it just timed out or they denied but either way no communication. Im also curious what did everyone else submit as their tax status, I put none at the moment because i was never asked any from apple, so im just searching for answers. Apple email says reply within 1 day but that never happened.
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Aug ’26
Enrollment stuck in processing - Contact Us form failing, portal returns 501 error
I'm trying to get help with a stalled Apple Developer Program enrollment for our organization and have hit a wall on every available channel. Details: Enrollment ID: Q4KF52S8DL Enrollment type: Organization Status: Has been stuck in processing far longer than the standard timeframe, with no update or request for additional info. Issues reaching support: When attempting to log into the Developer portal to check enrollment status, we consistently get a 501 server error. The online "Contact Us" support form fails when we try to submit a ticket — we're unable to get a case created. We cannot resolve this by phone, as general Apple Support has no visibility into Developer Program enrollment status and cannot escalate it. Since the standard self-service and ticket paths are both broken on our end, I'm hoping someone from Apple Developer Support/DTS monitoring this forum can look into enrollment ID Q4KF52S8DL directly, or can point us to a way to get a case opened given the Contact Us form isn't working. Has anyone else run into the 501 error on the portal recently, or found a workaround for submitting a ticket when the form fails? Thanks in advance for any help.
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Aug ’26
My app got taken down, and I’m not able to renew
Hello, hope everyone’s doing well. For context, I’m on an organization App Developer account. I got my app taken down yesterday because my membership did not get renewed. I got an email saying that I should renew it from the Apple Developer app, but when I go to the app logged in as my account holder there’s no Renew button anywhere - same thing on the web. I had signed all the agreements before the expiration but now they show as “expired” on the App Store Connect with no way for me to sign the agreements again. I would really appreciate any support on this.
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Aug ’26
Need help
I see a lot of posts about things that need fixing and it looks to me like you all need the help if there’s anything I can do please let me know I know what I can do for you so what could you do for me I’m looking to join your team and help you fix some issues your having maybe an internship or even a developer position either way you could get your money with depending on how well you pay
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16h
Apple Developer Program (A Case Study)
Hello everyone, I am seeking advice, or hopefully the attention of an Apple Community Moderator, regarding a structural loop I am stuck in with my Apple Developer Program enrollment. My independent corporate enrollment is currently being declined due to an automated historical account association, and standard support channels have not been able to resolve it. The Context • Back in 2015: I was added as an Admin or Team Member to a past client’s Apple Developer account to help them set up their environment. That client never ended up publishing any applications, and that account has been completely dormant for years. • In 2024: I officially incorporated my own separate, independent legal entity in the United States. I successfully obtained our IRS EIN, established a clean Dun & Bradstreet (D-U-N-S) profile, and applied for a fresh Apple Developer Organization Account using my company's official credentials. The Issue Our application was completely declined. Through correspondence, it became clear that Apple’s automated enrollment scanners are flagging my personal identity or Apple Account because of that legacy 2015 admin association. The system is treating my new, legitimate corporation as a duplicate or "associated entity" violation. The Roadblock I am the authorized legal signee for my new US company. This is a completely separate legal and financial entity. I have all official corporate documentation ready for verification, including IRS CP-575 EIN assignments, state Articles of Organization, and active D-U-N-S data matching our exact corporate address. Unfortunately, Tier 1 developer support templates are not addressing this backend identity-link issue. I simply need an Account Specialist or Risk Management team member to manually review the file, sever my identity link from that dead 2015 client team ID, and allow our US corporation to proceed with enrollment. Our business operations and product launch timelines are completely stalled. Has anyone successfully broken out of this legacy association loop? If any Apple Dev Forums moderators are reading this, could you please help escalate this ticket internally? Case ID for reference: 102966456983 Thank you for any insight or assistance. Regards Tanveer
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16h
Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. Account details: Enrollment ID: K36V8XF97H Legal entity: ALFADHA SHOP (Tork Motors), Iraq D-U-N-S: confirmed active and correct (verified directly with Dun & Bradstreet) Payment (confirmed settled by Apple invoice): Invoice Number: MD07881249 Order Number: AFB0117591 Amount: $99.00, charged and settled — Amount Due: $0.00 What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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4d
Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Enrollment ID: V5J8249V5Q Organization: TutorCloud Technology Limited Original individual account: Anirudh Baheti Status shown: "Your enrollment is being processed" Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review Enrollment ID V5J8249V5Q and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
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Main Camera Error
An incomprehensible error occurs whenever I try to access Main Camera features. I have already acquired the Main Camera entitlement and granted the required permissions, yet the error persists. To make matters worse, even Apple’s provided sample code triggers the exact same issue. The error message is far too uninformative to diagnose the root cause, and I urgently need a resolution as this is completely blocking progress. Multiline [C:1-2] Error received: Invalidated by remote connection. failed to observe with mask <BLSXPCBacklightProxyObserverMask: 0x108accf80; didUpdateToState: YES; eventsArray: YES> error:<XPC error received on message reply handler (3:BSServiceConnectionErrorDomain) "The operation couldn’t be completed. XPC error received on message reply handler"> non-launching port is incompatible with service identifier "com.apple.PointerUI.pointeruid.default-service" nw_socket_copy_info [C1:2] getsockopt TCP_INFO failed [102: Operation not supported on socket] nw_socket_copy_info getsockopt TCP_INFO failed [102: Operation not supported on socket] Unable to find a compatible slice for binary archive at /System/Library/Frameworks/CoreImage.framework/ci_uberwrapper_bin.metallib *** Assertion failure in void ar_session_request_authorization(ar_session_t _Nonnull, ar_authorization_type_t, __strong ar_authorization_results_handler_t _Nonnull)_block_invoke(), session.m:1491, reason: This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist. <NSXPCConnection: 0x10e68dcc0> connection to service with pid 86 named com.apple.arkit.service.authorization: Exception caught during invocation of reply block to message 'requestAuthorizations:withReply:'. Exception: This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist. ( 0 CoreFoundation 0x0000000198b756d4 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1205972 1 libobjc.A.dylib 0x000000018d3a71cc objc_exception_throw + 88 2 CoreFoundation 0x0000000198b755c0 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1205696 3 ARKitCore 0x00000002bbd640cc 53FDDDD4-8DD1-3E86-ACB0-8867D29AF781 + 479436 4 CoreFoundation 0x0000000198b7c5b4 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1234356 5 CoreFoundation 0x0000000198b79558 686CE4EB-CE52-3DD5-8B23-EF6A6BBFACEA + 1221976 6 Foundation 0x000000019de4220c 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2109964 7 Foundation 0x000000019de41dd0 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2108880 8 Foundation 0x000000019de4651c 61E78A52-3B44-3DCE-AF6D-92C33FA0FACA + 2127132 9 libxpc.dylib 0x00000002c43d5a00 CE0BB604-B358-3F22-B1DA-FFACEFCA20AD + 150016 10 libxpc.dylib 0x00000002c43c5678 CE0BB604-B358-3F22-B1DA-FFACEFCA20AD + 83576 11 libdispatch.dylib 0x00000002c41045fc 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 108028 12 libdispatch.dylib 0x00000002c41083ec 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 123884 13 libdispatch.dylib 0x00000002c40f37c0 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 38848 14 libdispatch.dylib 0x00000002c40f4450 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 42064 15 libdispatch.dylib 0x00000002c40fe3ec 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 82924 16 libdispatch.dylib 0x00000002c40fdd18 4CF750D7-AC3B-3175-9863-2F059D3D3715 + 81176 17 libsystem_pthread.dylib 0x00000002c4364e34 _pthread_wqthread + 292 18 libsystem_pthread.dylib 0x00000002c4362910 start_wqthread + 8 ) *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist.' *** First throw call stack: (0x198b756c8 0x18d3a71cc 0x198b755c0 0x2bbd640cc 0x198b7c5b4 0x198b79558 0x19de4220c 0x19de41dd0 0x19de4651c 0x2c43d5a00 0x2c43c5678 0x2c41045fc 0x2c41083ec 0x2c40f37c0 0x2c40f4450 0x2c40fe3ec 0x2c40fdd18 0x2c4364e34 0x2c4362910) *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This app failed to request an authorization. The NSWorldSensingUsageDescription / NSHandsTrackingUsageDescription / NSAccessoryTrackingUsageDescription / NSMainCameraUsageDescription keys may be missing from this app's Info.plist.' *** First throw call stack: (0x198b756c8 0x18d3a71cc 0x198b755c0 0x2bbd640cc 0x198b7c5b4 0x198b79558 0x19de4220c 0x19de41dd0 0x19de4651c 0x2c43d5a00 0x2c43c5678 0x2c41045fc 0x2c41083ec 0x2c40f37c0 0x2c40f4450 0x2c40fe3ec 0x2c40fdd18 0x2c4364e34 0x2c4362910) libc++abi: terminating due to uncaught exception of type NSException Xcode has killed the LLDB RPC server (pid: 2210) to allow the debugger to detach from your process. BlockQuote visionOS 27 beta 5
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5
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1.1k
Activity
1w
Unacceptable waiting time.
Hi all, We submitted a request to update our organization's legal name on our Apple Developer Program account in early June, about two months ago. It is a simple name change. Our company, D-U-N-S number and account holder are all the same, and the D-U-N-S record has already been updated with the new name. Since then: We've contacted Developer Support over 10 times The replies we get say the request is "being reviewed," with no timeline The old name is still shown as the seller on our App Store listing, which confuses our users and doesn't match our invoices and contracts For comparison, we made the same change with Google Play Console and it was done within 48 hours. We have customers who cant get the latest version. We cant release a new version - and the old one is crashing. We are loosing customer on this. We understand Apple needs to verify legal entity changes, but two months with no update or estimate makes it hard to plan. We have [an app update / a launch / a partnership] that depends on the correct name being shown. Has anyone been through this recently? How long did your organization name change take? Is there a way to escalate a stalled request? Did you have to provide extra documents (business registration certificate, etc.) before it moved forward? Any advice is appreciated, and if someone from Apple sees this, we'd be grateful if you could look at it. Thanks, John
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1
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205
Activity
1w
Request for Assistance With Organization Account Holder
Our company is enrolled in the Apple Developer Program as an organization. The current Account Holder is no longer employed by the company and cannot complete the Account Holder transfer. I am an authorized company representative. We can provide corporate documentation and authorization from a company officer to verify our organization and designate a new Account Holder. We have contacted Apple Developer Support under case 102964500080. Could Apple Developer Support review our case and advise us on the appropriate reassignment process? Thank you.
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3
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181
Activity
1w
Inquiries regarding Multicast Networking Entitlement Request
I applied on the Multicast Networking Entitlement Request site, but I did not receive a response email. How long does a response usually take?
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3
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624
Activity
1w
Enterprise still in Processing since April
Our organization has been trying to get an Enterprise account setup but it's been in processing for several months. We've contacted support multiple times since April without any progress. Any ideas how we can escalate our support ticket to get a resolution?
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1
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195
Activity
2w
Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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4
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392
Activity
3w
False-Positive Filter Blocking Bulgarian Entity Term "EOOD" on Developer Portal and Email Servers
The word "EOOD" is flagged by the developer.apple and by your email server/client which results in not beeing able to upload files and send emails to support. The developer.apple site does not allow you to have this word in the description for the uploaded files. Go to https://developer.apple.com/contact/file-upload/ and upload a file(any), add this as description: ################################################################################################################ About the discrepancy - EOOD & LTD., in Bulgaria the companies with status: "Sole proprietorship with limited liability" are called "EOOD", so LTD is the international standard but in Bulgaria it's called "EOOD". You can check this here: https://euroformat.eu/documents-for-registering-ltd-eood-and-ood-in-bulgaria-for-foreigners/ https://www.mi.government.bg/en/business-handbook-for-sme/choice-of-legal-form-registration-documents-and-procedure/#id11en ################################################################################################################ The input gets red => can't upload this file. Why this is a problem - because apple support asked me to explain the difference between LTD and EOOD. The bug in email server/client is pretty much the same - sending email which contains EOOD does not get delivered to your support. You can try sending the same text I provided for the file description.
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1
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116
Activity
3w
Can Multiple Transparent Proxies Work Simultaneously on macOS?
Hi everyone, I’m looking for some clarification regarding "Transparent Proxy configurations on macOS". We have a requirement where multiple security/networking solutions may need to use a "Transparent Proxy" on the same macOS device. For example, one solution may be used for web security/SSL inspection while another solution is required for a different security or network traffic use case. My questions are: 1.Does macOS support configuring and running multiple Transparent Proxy providers simultaneously on the same device? 2. If multiple Transparent Proxy configurations are deployed through MDM, how does macOS determine which proxy handles the traffic? 3.Is there any limitation on the number of Transparent Proxy configurations/providers that can be configured? 4.Can multiple Transparent Proxy providers coexist if they handle different traffic, applications, or network interfaces? 5. If multiple providers are configured, is there a supported mechanism to define priority, ordering, or traffic routing between them? 6. Are there any differences or limitations across recent macOS versions, particularly macOS 15 and macOS 26? 7. Is there any Apple documentation or recommended architecture for deploying multiple Transparent Proxy providers on the same Mac? If anyone has implemented or tested a setup with multiple Transparent Proxy providers on macOS, I’d appreciate any insights, documentation, or real-world experience. Thanks! Vijay
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1
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415
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3w
Efetuei o pagamento da conta desenvolvedor e esta constando como "conclua sua compra"
Crie uma conta, efetuei o pagamento de 99 dólares, esperei aprovarem, debitaram da minha conta e aprovaram. Estou solicitando o suporte e não retornam o meu problema por e-mail. Estou tentando formar extrajudiciais de resolver este problema, porém a equipe da Apple não esta me respondendo. Preciso que verifiquem o que aconteceu e que, se for o caso, devolvam o valor que eu paguei ja que voces não liberaram o recurso para a minha conta.
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1
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0
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709
Activity
4w
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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1
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0
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489
Activity
Aug ’26
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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3
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633
Activity
Aug ’26
Waiting for Apple Developer Support response for 2 days
I have been waiting for a response from Apple Developer Support for the last 2 days regarding my enrollment issue. I have already contacted Apple Support and received a case ID (20000139695249), but I still haven't received any response from the support team. I have also tried contacting Apple Support by phone, spending around 2 hours each day, but I have still been unable to reach someone who can resolve the issue. My enrollment is currently blocked because I am unable to complete the email verification, and the system is showing “Contact us to continue enrollment.” Has anyone recently faced a similar issue? How long did Apple Developer Support take to respond to your case? Any guidance would be greatly appreciated.
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1
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150
Activity
Aug ’26
Account migration from Individual to Organization
Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you
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2
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4
Views
1.2k
Activity
Aug ’26
personal dev account to organization help
Ive submitted a request to change my personal account twice now, I cannot get apple to email me a response. Ive created Multiple support tickets, They place to request conversion was there again so im not sure if it just timed out or they denied but either way no communication. Im also curious what did everyone else submit as their tax status, I put none at the moment because i was never asked any from apple, so im just searching for answers. Apple email says reply within 1 day but that never happened.
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1
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385
Activity
Aug ’26
Enrollment stuck in processing - Contact Us form failing, portal returns 501 error
I'm trying to get help with a stalled Apple Developer Program enrollment for our organization and have hit a wall on every available channel. Details: Enrollment ID: Q4KF52S8DL Enrollment type: Organization Status: Has been stuck in processing far longer than the standard timeframe, with no update or request for additional info. Issues reaching support: When attempting to log into the Developer portal to check enrollment status, we consistently get a 501 server error. The online "Contact Us" support form fails when we try to submit a ticket — we're unable to get a case created. We cannot resolve this by phone, as general Apple Support has no visibility into Developer Program enrollment status and cannot escalate it. Since the standard self-service and ticket paths are both broken on our end, I'm hoping someone from Apple Developer Support/DTS monitoring this forum can look into enrollment ID Q4KF52S8DL directly, or can point us to a way to get a case opened given the Contact Us form isn't working. Has anyone else run into the 501 error on the portal recently, or found a workaround for submitting a ticket when the form fails? Thanks in advance for any help.
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1
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449
Activity
Aug ’26
My app got taken down, and I’m not able to renew
Hello, hope everyone’s doing well. For context, I’m on an organization App Developer account. I got my app taken down yesterday because my membership did not get renewed. I got an email saying that I should renew it from the Apple Developer app, but when I go to the app logged in as my account holder there’s no Renew button anywhere - same thing on the web. I had signed all the agreements before the expiration but now they show as “expired” on the App Store Connect with no way for me to sign the agreements again. I would really appreciate any support on this.
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1
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282
Activity
Aug ’26