I’m running into an issue in App Store Connect where I’m being blocked from creating a new app version because it says I need to accept the latest Apple Developer Program License Agreement. However, I already accepted the agreement two days ago. When I go back to the agreements area, it appears that the agreement has been signed ("Issued June 18, 2026. Accepted June 24, 2026."), but the prompt still appears and continues preventing me from creating a new version. I’ve tried refreshing App Store Connect and checking again, but the issue is still happening. Has anyone else run into a delay where App Store Connect takes time to recognize the accepted agreement? Is there anything else I should check, or is this something that requires Apple Support to resolve? Thanks!

Hello, I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app. The API configuration was made with Revenue Request. The request to use this API was approved by Apple for our account. After configuring it for the Sandbox environment, everything worked as expected the image and text were displayed to users. Later, I applied the same configuration to the Production environment. I received the Approved status for the message, but after purchasing the subscription from the App Store, although I can see the subscription in Settings, the retention message is not displayed when I attempt to cancel it. I have tried different Apple accounts from different regions (both EU and non-EU) and tested from physical locations without using a VPN. Also, for clarification, we do not use real-time communication only the default retention message. For additional information: I also tried configuring this message from App Store Connect, as shown in WWDC 2026, but this section is not available under the Subscriptions category. When I deactivate and then reactivate the message, I notice that the deactivated state shows the text status "Waiting for sync (0/9)", while the active state shows "Approved". All other assets have an Approved state. In my case, the message is configured for all subscription types without any filters or other restrictions. What could be causing this problem, and how can I fix it? It seems that the issue is not on my side.

Hello Apple, I am looking for guidance regarding an app that has been waiting for review for an unusually long time. It's the first build and the app details are : App ID: 6771651289 App Title: Authenticator App Status: Waiting for Review Submission Date: March 23, 2026 Submission Type: First App Store Submission My app has remained in the "Waiting for Review" state since March 23, 2026, and I have not yet received any feedback, requests for additional information, or review outcome. I understand that review times can vary depending on workload and review requirements. However, the extended waiting for review period is causing a significant delay to my planned launch, and I would be grateful if the App Review Team could provide an update on the status of the review or advise whether any additional information is needed from my side. Thank you for your time and assistance. I appreciate the work of the App Review Team and look forward to your response. Kind regards, Sufyan

Hello App Review Team, My app, SUB PREMIUM TV (Apple ID: 6769972609, Version 1.0), has been in “Waiting for Review” status for several days. I would like to confirm whether there is any issue with my submission or if any additional information is needed from me. Thank you for your time and assistance. Best regards, Babucarr Ngum

Herkese merhaba, 19 Haziran 2026 tarihinde Apple Geliştirici Programı üyeliği satın aldım. Ödeme banka hesabımdan başarıyla tahsil edildi. 20 Haziran'da Apple'dan bir e-fatura ve siparişimin işleme alındağı söylemeden başka bir e-posta aldım. Ancak, Apple Developer hesabımda oturum açtığımda, hala “Enroll Today” düğmesini görüyorum. Hesabım ucretsiz bir geliştirici hesabına benziyor ve ucretli üyelik özelliklerine erişemiyorum. Satın alma işlemi için kullandığım Apple Hesabıyla oturum açtım. Üyelik ayrıca Apple Hesabımın abonelikler bölümünün altında da görünmüyor. Bu konuyu daha önce yaşayan var mı? Aktivasyon ne kadar sürdü ve bunu çözmek için ne yaptınız? Teşekkür ederim.

Bundle ID: com.musepianolab.piano3 Feedback Assistant: FB23259904 PROBLEM Cannot upload this app to App Store Connect from Swift Playgrounds on iPad Pro. Upload spinner runs 5+ minutes and never completes. "Upload succeeded" is never shown. Sometimes Swift Playgrounds shows: "Another upload is already in progress." Stopped and retried 5-6 times over 36+ hours. Changed build numbers. Restarted iPad, changed Wi-Fi, reinstalled Playgrounds. ISOLATION (important) Same iPad Pro, same Swift Playgrounds, same Apple Developer account: ANOTHER app uploads successfully Only com.musepianolab.piano3 fails App Store Connect state TestFlight shows only previously completed builds New upload attempts do NOT appear in TestFlight or Build Uploads No Processing builds visible Developer Support phone Told they can only see metadata, not upload queue status. Directed me to Feedback Assistant. REQUEST Please investigate and clear any stuck upload session for bundle ID com.musepianolab.piano3. Environment: Swift Playgrounds on iPad Pro (not Xcode). Small app bundle (~few MB).

Hi everyone, I am currently completely blocked from submitting my new app for TestFlight Beta Review (External Testing). The App Store Connect web interface fails to submit, and when I try to bypass the UI using the App Store Connect REST API to create a betaAppReviewSubmissions request, Apple's servers return the following 422 error: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Here is what I have already checked and verified on my end: Agreements, Tax, and Banking: My "Paid Apps Agreement", "Free Apps Agreement", "U.S. Tax Forms", and "Bank Accounts" all clearly show as "Active" status. There are absolutely no pending banners or unaccepted agreements on developer.apple.com or appstoreconnect.apple.com. Apple Developer App: I logged into the official iOS Apple Developer app with the Account Holder ID, and there are no hidden agreements to accept there either. App Privacy: All data collection questions are answered, and the App Privacy section is fully Published. Test Information: All required Beta App Review details (Name, Email, Phone) are correctly filled. Export Compliance: My Info.plist includes <key>ITSAppUsesNonExemptEncryption</key><false/>, and the build attributes confirm it. It appears that my TestFlight beta contract has somehow become detached, bugged, or failed to provision on Apple's backend. Has anyone experienced this specific API error recently? Is there a way to force the system to re-provision the contract, or does this strictly require manual intervention from an Apple Engineer? Any guidance would be highly appreciated. Thanks!

Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.

Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4

Hello, I noticed the webhook event BUILD_BETA_DETAIL_EXTERNAL_BUILD_STATE_UPDATED does not fire when a build is submitted for external beta review. It is only fired when the review completes. It would be great if we can get notified when an external beta review has started, similar to how we do get notified when a review gets started for the App Store build. Thank you for your time and consideration.

I am following the Downloading Analytics Reports guide which consists of five steps: request the ONGOING report generation for the app once list all analytics report requests for the app list all analytics reports based on the analytics report request id :x: list all analytics report instances based on the analytics report id list all segments of the analytics report instance to get the download url I can only complete the third step which returns a list of all available reports. However when I continue with step four, the request for the analytics report instances returns with a response code 200 but the data array is always empty: I am using the Home Screen Widget Installs report but this is also happening for other reports Also changing or omitting the filter doesn't change anything { "data": [], "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReports/{reportId}/instances?filter%5Bgranularity%5D=DAILY" }, "meta": { "paging": { "total": 0, "limit": 50 } } } What could be the reason that the data array is empty and how can I fix it because there is no error message?

About 90% of the time I attempt to upload my app build to App Store Connect 'Internal Testing Only', it gets stuck on either "Sending SPI Analysis to App Store Connect" or "Waiting for App Store Connect SPI Analysis Response". The only solution I've seen is to sign in and out of my dev account in Xcode and close the app - and keep repeating this process until it works again. Sometimes it takes one, sometimes it still won't work after doing this 10 times. I learned that I can export the IPA and upload via Transporter which I have been doing recently. But this is an extremely annoying problem that I do not understand why it continues to happen every session, and I have seen barely any other forums anywhere with this same issue. Can anyone help?

Hi all, has anyone experienced an issue where App Store Connect shows the app as In Review and doesn't allow you to release it to production, but under General → App Review the review appears to be completed and the status is Approved? (attached screenshots) It's been in this state for more than 3 days already. Has anyone encountered this before or knows how to resolve it? Any advice would be appreciated. I've contacted support already but no response

Hello, We are trying to back up App Store Connect Analytics data before an app transfer, and we are seeing two different problems with ONE_TIME_SNAPSHOT requests. Apps com.estmob.paprika (App ID: 596642855) com.estmob.ios.sendy.app (App ID: 1489041568) Issue 1: Paprika snapshot exists, but no instances or segments are ever generated Current snapshot request: Request ID: 4a40d802-5cd4-4bb2-ad53-8539f43c9ce2 What we see: GET /v1/analyticsReportRequests/4a40d802-5cd4-4bb2-ad53-8539f43c9ce2 returns 200 The request has a reports relationship GET /v1/analyticsReportRequests/{id}/reports returns 127 analyticsReports However, for all of those reports, GET /v1/analyticsReports/{reportId}/instances returns no instances Therefore there are still no segments and no downloadable raw files As of May 26, 2026, the state is still: reports: 127 reportsWithInstances: 0 instances: 0 segments: 0 Issue 2: Sendy snapshot was deleted, but creating a new snapshot still fails with 409 Previous snapshot request: Request ID: d40503ae-7a75-4d88-a8a6-115456c333cc Current state: GET /v1/analyticsReportRequests/d40503ae-7a75-4d88-a8a6-115456c333cc now returns 404 Listing analyticsReportRequests for the app shows no visible ONE_TIME_SNAPSHOT request Only the ONGOING request is visible However, creating a new ONE_TIME_SNAPSHOT still fails with: 409 STATE_ERROR "You already have such an entity" We also found this forum thread, which seems related: https://developer.apple.com/forums/thread/759773 Questions For Paprika, does this mean the ONE_TIME_SNAPSHOT is still processing, or is it stuck? For Sendy, is this expected behavior due to a cooldown / retention rule after deleting a snapshot request? If Sendy is blocked by backend state, how long should we wait before a new ONE_TIME_SNAPSHOT can be created? Is there anything else we should check to determine whether the Paprika snapshot will eventually produce instances and segments? This is currently blocking our analytics backup for app transfer. If needed, I can provide additional request/response details. Thank you.

I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?

See below error. I have created a key to use enterprise API KEYS: keyID = "RQ32N4328Z" issuerID = "69a6de7a-6c6c-47e3-e053-5b8c7c11a4d1" privateP8 = "AuthKey.p8" POST: req, _ := http.NewRequest("POST", "https://api.appstoreconnect.apple.com/v1/certificates", bytes.NewBuffer(jsonData)) req.Header.Set("Authorization", "Bearer "+jwtToken) req.Header.Set("Content-Type", "application/json") Payload: "data": map[string]interface{}{ "type": "certificates", "attributes": attrs, "relationships": map[string]interface{}{ "passTypeId": map[string]interface{}{ "data": map[string]interface{}{ "type": "passTypeIds", "id": passTypeRecordID, }, }, }, }, Error: {"pass_type_identifier":"pass.com.example4.dev","pass_type_record_id":"XQY3D39M6N","pass_type_created_new":true,"display_name":"New Dev Pass 4","error":"apple create cert: apple api error: [map[code:FORBIDDEN_ERROR detail:You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support id:7feed70a-0aa4-4be6-9ef0-f7948f9466ee status:403 title:This request is forbidden for security reasons]]","timestamp":"2026-04-30T00:05:12.451618866-04:00"}

I am unable to submit any app for review. Every attempt to add a build to an App Store version results in a 409 error, both through the App Store Connect website and directly through the App Store Connect REST API. Affected accounts: Account 1: My personal Apple Developer account Account 2: A company-owned Apple Developer account where I have Admin access Both accounts are completely separate — different legal entities, different enrollments — but exhibit the exact same behavior simultaneously. API errors observed When calling PATCH /v1/appStoreVersions/{id}/relationships/build: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "The specified pre-release build could not be added." When calling POST /v1/appStoreVersions to create a new version: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "You cannot create a new version of the App in the current state." What I have verified All builds are processingState: VALID and not expired usesNonExemptEncryption: false is set on all builds No build is already attached to another version Build version string matches the App Store version (1.1.0) App bundle ID matches the build bundle ID Localization, review contact details, and keywords are all filled in Banking info in Agreements, Tax, and Banking was recently updated on both accounts Issue persists on both the website and via the REST API, ruling out a browser/cache issue Question Has anyone seen 409 errors affecting two completely separate developer accounts simultaneously? Could there be a platform-level issue with App Store Connect that is not reflected on the System Status page? I opened a support ticket 1 week ago but I only got a reply today and it's just asking for more details.

Hello all, I'm currently using Apple Connect API to retrieve download info from my app. Namely I'm using App Store Installations and Deletions under the Analytics Reports API, using an ONGOING request with daily granularity. Unfortunately, the data received is not matching the data from apple store connect UI. Recently I found this article, from apple help documentation for Analytics Reports API that states the following: "(..) Some usage reports are not generated if minimum thresholds are not met (...)" and "(...) Additionally, a small amount of statistical noise is added to metrics, preventing the reverse-engineering of individual activity while preserving accuracy at scale." I kindly ask if: What is stated in 1. happens often within the report generated from App Store Installations and Deletions. If yes, do you have any idea of the percentage, so we take that into account when showing our metrics? What is stated in 2. happens often within the report generated from App Store Installations and Deletions. If yes, how to handle the statistical noise? Discard events with the field "count" < 5, for instance? Thank you very much, HH DOCs: https://developer.apple.com/documentation/analytics-reports/app-installs https://developer.apple.com/help/app-store-connect-analytics/overview/analytics-reports-api https://developer.apple.com/documentation/analytics-reports

Hello all, I'm currently using Apple Connect API to retrieve download info from my app. Namely I'm using App Store Installations and Deletions under the Analytics Reports API, using an ONGOING request with daily granularity. Unfortunately, the data received is not matching the data from apple store connect UI. Under the functional doc for the report-generated-fields (https://developer.apple.com/documentation/analytics-reports/app-installs), I see the following descriptions: Field Date: "Date on which the event occurred. For weekly and monthly instances, this column represents the first day of the week and month, respectively." Field App Download Date: "The date on which the app was downloaded onto the device. This field is only populated if the download occurred in the previous 30 days, otherwise it is null." Since I am using daily granularity, could you clarify exactly what is the functional difference between the two fields? Which one should I use to show the metric total downloads per day? Since the field App Download Date becomes null after 30 days, if that is the one to use, how could I gather historical data from a ONE_TIME_SNAPSHOT request? Thank you very much, HH DOCs: https://developer.apple.com/documentation/analytics-reports/app-installs https://developer.apple.com/documentation/analytics-reports

Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.