Last week I have tried to enroll to the Apple Developer Program. Have downloaded the Developer app, pressed the Enroll button, offered my german driving licence as KYC verification and the next screen was ID Verification Rejected, please contact apple support.
Since then I have stayed on line to talk to an apple support representative for more than 5h (just stayed in line, still haven't reached any representative) as well as sent few emails for which I have any the receipt notification and no reply.
What is the process to follow in order to unlock this step as I don't see any issue why this process may fail at this point with valid documents, etc?
Whom should I contact or what should I do in this step. The process looks like a blackbox and the support is nowhere to be found.
I'm sure many have had this issue. How did you went past this ? Appreciate any help or support as I am really lost. What I thought would be a smooth process of just creating an account turned into such a roadblock.