My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally.
Situation:
- The enrollment fee is already paid — authorized and showing as completed on my card.
- My government-issued photo ID was uploaded earlier, before I made the payment.
- Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for.
What I've tried:
- Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response.
- No phone/callback option is offered for my account.
- Apple Support chat confirmed they have no way to escalate to the developer team.
Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.