Charged $99 for Apple Developer Program but enrollment blocked single name from Indonesia, anyone dealt with this?

So I've been dealing with this for over 2 weeks and honestly losing my mind a bit.

Background: I'm Indonesian. In Indonesia it's totally legal and common to have a single name on your ID, no first or last name, just one name. When I filled out the enrollment form I put the same name in both fields since it required both.

What happened:

  • Got charged $99, Apple invoice confirmed, bank confirmed

  • Developer portal: "your enrollment could not be completed"

  • Tried the Developer app: "enrollment through app could not be completed on this account"

  • Support has replied twice basically saying "try the Developer app" — which doesn't work

I have an open case but it's going in circles.

Has anyone here dealt with single-name enrollment issues with Apple Developer? Especially from Indonesia or India or anywhere with similar naming conventions?

Or any tips for actually getting a human at Apple to manually fix this? Email support feels like a wall.

Hello,

Developer Support is currently reviewing your case that you have opened, they will get back to you soon.

Hi Alzi

Did you get any response?
What is the solution of this?