Overview

Dear Apple Support Team, I purchased an Apple Developer account, but it has still not been approved even after 8 days. I have sent more than 10 emails regarding this issue, but I have not received any response so far. I kindly request you to look into this matter and resolve it on priority.

Besides using esf, are there any other ways to perceive process start events in real time? Libbsm is currently disabled by default

Hello everyone, I’m facing a persistent App Store rejection under Guideline 2.1(b) – App Completeness, related to In-App Purchases, and I’m unable to reproduce the issue on my end. Issue reported by Apple Review Apple Review team reports: “No action occurred when we attempted to buy the subscription.” Device: iPad Air 11-inch (M3) OS: iPadOS 26.4.1 What I have verified from my side I have thoroughly tested the subscription flow under multiple scenarios: Sandbox Testing Using sandbox test accounts Product loads correctly Purchase flow completes successfully Apple payment sheet appears properly TestFlight Testing Installed app via TestFlight Logged in with real Apple ID (Beta tester) Successfully completed subscription purchase Device Testing Tested on multiple iPhones Tested on iPad as well Purchase flow works correctly on all devices App Store Connect Configuration Paid Apps Agreement → Active Banking & Tax → Completed (no pending warnings) In-App Purchase status → “In Review” Product is correctly configured and attached to app What Apple is experiencing Based on their feedback and screenshots: Subscription screen loads correctly Product price is visible When tapping “Subscribe Now” → no action occurs No error message, no purchase sheet Is there a recommended workaround or reviewer instruction to avoid this deadlock? Any insights or real-world experience would be greatly appreciated. Thanks in advance.

I have the typical StoreKit 2 manager class, where I check currentEntitlements for subscription. I have filed a feedback (FB22349195), I hope someone can take a look at it. func updateCustomerProductStatus() async { var activeSubscription: String? = nil // BUG: In some cases the currentEntitlements does not emit a transaction until the device is reboot for await result in Transaction.currentEntitlements { print("Found transaction: \(result)") // This print does not appear until a restart! do { let transaction = try checkVerified(result) // Skip revoked transactions if transaction.revocationDate != nil { print("Skipping revoked transaction for \(transaction.productID)") continue } // Skip expired subscriptions if let expirationDate = transaction.expirationDate, expirationDate < Date() { print("Skipping expired subscription for \(transaction.productID)") continue } // Check product type switch transaction.productType { case .autoRenewable: activeSubscription = transaction.productID default: break } } catch { print("Unable to verify transaction: \(error)") } } // Update state once after processing all entitlements self.activeSubscription = activeSubscription print("updateCustomerProductStatus() activeSubscription: \(activeSubscription ?? "nil")") } There is some unexpected behavior where the currentEntitlements does not emit a result until the iPhone device is reboot. This bug appeared in iOS 26.4 (and in the betas).

Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guidance.

Many times the device totally lost connectivity, WIFI is completely down, no ip was assigned after device wakeup. From system log I can see BPF socket for DHCP was closed and detached right after attached to en0 in DHCP INIT phase, as result even the DHCP server sent back OFFER(I see server sent OFFER back from packet capture), but there is no persistent BPF socket since it is closed reception during the entire INIT phase. It is definitely an OS issue, is it a known issue? Please help understand Why BPF socket was close right after sending DISCOVER? Default 0x0 0 0 kernel: bpf26 attached to en0 by configd:331 2026-03-25 14:06:33.625851+0100 0x31dea Default 0x0 0 0 kernel: bpf26 closed and detached from en0 fcount 0 dcount 0 by configd:331 System log and packet capture attach, please check.

My current app is a smoking cessation app and it is desgined to help people quit smoking for good. Currently users of the app are expected to set a quit date and then remain quit from cigarettes for 12 weeks. The app helps with this by using badges, notifications and even live chats to stop smoking professionals (depending on your area). The app "frequently" mentions smoking and tobacco, but it never promotes it. It does the opposite. By mentioning the harms of smoking and the benefits of stopping. The app also mentions (and can provide, depending on your area, medical history and a professionals final opinion) about nicotine replacement therapy, which users who are quitting smoking may be interested in. Currently the app is rated 18+ as I have to tick "frequent" mention of drugs/tobacco/alcohol in the age rating questionnaire. Though it does not mention recreational drugs or alcohol. We will soon be adding a large update to the app to add vaping support. The app will change largely in the fact smoking content and vaping content will be siloed from each other. So a user can either be on a smoking support journey (and see stop smoking content), or a vape support journey (and only see vaping content). We need the app to be 13+ on the store and we will enforce age restrictions using the declared age range API as part of the account creation process. If the user is aged 13 - 17, they will only see vape related content, if they are 18+ they can see vaping OR smoking. How negotiable is the age rating certificate, can we change it to 13+ if we implement age restrictions in the app and protect stop smoking related content behind it?

When using the official Wi-Fi Aware demo app on iOS, with the iOS device configured as a NAN Subscriber, after successfully establishing a peer-to-peer connection with another device via Wi-Fi Aware (NAN), the network path object nwPath.availableInterfaces does not list the nan0 virtual network interface. The nan0 interface is the dedicated NAN (Neighbor Aware Networking) interface used for Wi-Fi Aware data communication. Its absence from availableInterfaces prevents the app from correctly identifying/using the NAN data path, breaking expected Wi-Fi Aware data transmission logic. log: iOS works as subscriber: [onPathUpdate] newPath.availableInterfaces: ["en0"] iOS works as publisher: [onPathUpdate] newPath.availableInterfaces: ["nan0"]

i made payment. for the apple membership of 99$ 5 days ago, till now i didnt got access for the membership, it shows pending payment, please help me in this

Hello, I’m a developer of an iOS app that provides paid educational courses (video-based content). Our recent app update was rejected under guideline 3.1.1 because the app includes paid digital content that is not using Apple’s In-App Purchase system. We fully understand and respect this guideline. However, we are facing a significant limitation: We are based in Iraq, and currently we do not have access to supported financial infrastructure that allows us to: Use Apple In-App Purchase (due to lack of supported banking setup) Use common payment providers like Stripe or similar services At the moment, our app relies on external payments completed outside the app, and users log in to access purchased content. Due to the rejection, our release and marketing plans are currently blocked, and we are looking for a compliant solution.

Hello, I am using AVMetrics to monitor HLS playback requests from AVPlayer, specifically AVMetricHLSPlaylistRequestEvent and AVMetricHLSMediaSegmentRequestEvent. These events provide an AVMetricMediaResourceRequestEvent. For successful requests, I can read URLSession metrics. However, when a request fails, the event contains an error but no URLSession metrics. I reproduced this by intercepting HLS playlist and segment requests with Charles Proxy and forcing failures on both the simulator and a physical device. Is this expected behavior? If so, is there any supported way to get timing details for failed HLS requests? I am using code like this: for try await event in playerItem.metrics(forType: AVMetricHLSPlaylistRequestEvent.self) { // ... } for try await event in playerItem.metrics(forType: AVMetricHLSMediaSegmentRequestEvent.self) { // ... } Also, the example shown in the WWDC session does not compile for me (XCode 26.2). I get the following error: Pack expansion requires that '' and 'AVMetricEvent' have the same shape let playerItem: AVPlayerItem = ... let ltkuMetrics = item.metrics(forType: AVMetricPlayerItemLikelyToKeepUpEvent.self) let summaryMetrics = item.metrics(forType: AVMetricPlayerItemPlaybackSummaryEvent.self) for await (metricEvent, publisher) in ltkuMetrics.chronologicalMerge(with: summaryMetrics) { // send metricEvent to server }

Environment: Xcode 26.4 (17E192) iOS 26.4.1 iPhone 15 Pro Project uses PBXFileSystemSynchronizedRootGroup (Xcode 26 format) Setup: Widget Extension target named ModusWidgetExtension Bundle ID: com.calvin.Modus.ModusWidget NSSupportsLiveActivities = YES in both main app and widget extension Info.plist Live Activities enabled in Settings → Modus Live Activities enabled in Settings → Face ID & Passcode → Allow Access When Locked Background App Refresh enabled Push Notifications capability on both targets ActivityAttributes struct added to both targets via file target membership Behaviour: ActivityAuthorizationInfo().areActivitiesEnabled returns true Activity.request() succeeds and returns a valid activity ID No error is thrown Nothing appears on lock screen or Dynamic Island in foreground or background Widget preview in Xcode renders correctly for all presentations (compact, minimal, expanded, lock screen) Console output from liveactivitiesd filtered logs: "Foreground process is permitted to update activity" "XPCInputParticipant has no activity for update" (ERROR — repeated) "Received state update for [app<com.calvin.Modus>], running-active-NotVisible" The activity is being created and the system is receiving state updates, but the widget extension is not rendering it. The XPCInputParticipant error suggests the widget extension process cannot find the activity created by the main app.

Hey! I am new to the apple developer enrolment program and it seemed alright to me when I started to fill all of the spaces, but when it lead to the paying process I started to have an issue. The issue is that I fill the spaces to pay, but I never receive the email for actually the bill, so I do not pay and receive the enrol. How do I fix it?

Our compliance with the Digital Services Act is still under review after more than a month. We have sent several emails to Apple, but have received no response. Furthermore, we cannot find any information or links to submit new information or restart the review. What should we do? We need to publish our application in Europe.

I am debugging a CloudKit sharing issue in an iOS app that uses NSPersistent​Cloud​Kit​Container with Core Data backed sharing. The symptom is that collaboration/share creation appears to succeed locally, but the resulting CKShare never gets a server-backed URL. UICloud​Sharing​Controller therefore cannot proceed because share​.url remains nil. (I do see the UICloudSharingcontroller Dialog and am abble to select people to share, one executed the share icon in the message window just spins After adding extensive logging, it looks like the real problem is not the sharing UI itself, but that Core Data + CloudKit mirroring is already in a bad state before share presentation begins. What I am seeing: Repeated CloudKit import failures with CKError​.partial​Failure The partial failure always contains one stale share zone with: • CKError​.zone​Not​Found • server message: "​Zone does not exist" Core Data then repeatedly logs: • NSCloud​Kit​Mirroring​Delegate​Will​Reset​Sync​Notification​Name • reason: Zone​Deleted • followed by a full mirroring reset Only after that reset loop do I attempt to prepare the collaboration share fetch​Share(object:) returns a share record named cloudkit​.zoneshare participants is 1 but share​.url remains nil forever, even after polling for ~20 attempts / ~20+ seconds Representative log sequence: CoreData+CloudKit ... Fetch finished with error: <CKError ... "Partial Failure"... partial errors: { com.apple.coredata.cloudkit.share.33781809-778A-461C-ABAB-872746C8F80D:defaultOwner = <CKError ... "Zone Not Found" (26/2036); server message = "Zone does not exist"> }> NSCloudKitMirroringDelegateWillResetSyncNotificationName reason: 'ZoneDeleted' NSCloudKitMirroringDelegateDidResetSyncNotificationName reason: 'ZoneDeleted' Preparing collaboration share for cruise 'Share 658' Fetching existing collaboration share for cruise 'Share 658' Fetch existing collaboration share result: found record='cloudkit.zoneshare' url='nil' participants='1' You cannot get the URL of a share until it's been saved to the server Collaboration share URL polling attempt 1/20 ... ... Collaboration share URL polling attempt 20/20 ... Collaboration share 'cloudkit.zoneshare' never produced a URL Important detail: This stale-zone Zone ​Not ​Found / Zone​Deleted reset cycle happens before the collaboration flow starts, so it looks like sharing is running inside an already unhealthy mirroring state rather than causing the corruption itself. Questions: Is this a known failure mode where a deleted/stale Core Data CloudKit share zone can keep the mirroring delegate in a reset loop and prevent newly fetched/created CKShare objects from ever receiving a server URL? Is there an Apple-recommended way to recover from this in development besides deleting the app / resetting local data / clearing CloudKit development data? Is there any supported way to identify and purge stale share metadata or orphaned Core Data share zones without fully resetting the local store? If fetch​Share returns a CKShare whose record exists locally as cloudkit​.zoneshare but url stays nil, does that generally mean the share was never fully saved to the server, or can mirroring-reset churn itself prevent the URL from materializing? Environment: • iOS app • Core Data + NSPersistent​Cloud​Kit​Container • CloudKit sharing enabled • issue observed in development environment At this point my working theory is: • stale/deleted share zone in CloudKit development environment • NSPersistent​Cloud​Kit​Container import repeatedly hits zone​Not​Found • mirroring resets continuously • collaboration share can be fetched locally but never becomes server-backed enough to produce share​.url If anyone from Apple or anyone who has hit this exact Zone​Deleted reset loop has guidance on the correct recovery path, I’d appreciate it.

Description: I’m developing a tvOS app using SwiftUI where we play background audio (music) in the Welcome screen, with support for offline playback via local caching. 🔹 Feature Overview App fetches audio metadata from API Starts streaming audio (HLS .m3u8) immediately In parallel, downloads the raw audio file (.mp3) Once download completes: Switches playback from streaming → local file On next launch (offline mode), app plays audio from local storage 🔹 Issue This flow works perfectly on the Simulator, but on a real Apple TV device: Audio plays for a few seconds (2–5 sec) and then stops Especially after switching from streaming → local file No explicit AVPlayer error is logged Playback sometimes stops after UI updates or periodic API refresh 🔹 Implementation Details Using AVPlayer with AVPlayerItem Background audio controlled via a shared manager (singleton) Files stored locally using FileManager (currently using .cachesDirectory) Switching playback using: player.replaceCurrentItem(with: AVPlayerItem(url: localURL)) player.play() 🔹 Observations Works reliably on Simulator On device: Playback stops silently Seems related to lifecycle, buffering, or file access No issues when continuously streaming (without switching to local) 🔹 Questions Is there any limitation or known issue with AVPlayer when switching from streaming (HLS) to local file playback on tvOS? Are there specific requirements for playing locally cached media files on tvOS (e.g., file location, permissions, or sandbox behavior)? What is the recommended storage location and size limit for cached media files on tvOS? We understand tvOS has limited persistent storage Is .cachesDirectory the correct approach for this use case? Are there known differences in AVPlayer behavior between Simulator and real Apple TV devices (especially regarding buffering or lifecycle)? What is the recommended approach for implementing offline background audio on tvOS apps? 🔹 Goal We want to implement a reliable system where: Audio streams initially Seamlessly switches to local file after download Continues playing without interruption Supports offline playback on subsequent launches Any guidance or best practices would be greatly appreciated. Thank you!

Developer Help says: Do I need to enroll in the Apple Developer Program to install apps on a device? No. You can install apps on your personal device with Xcode. Yet Xcode 26.4 says: Signing for "Never Forget" requires a development team. Select a development team in the Signing & Capabilities editor. Can someone help me understand this? A developer account isn't required, yet a development team (in a developer account) is? 🤷

WorkoutKit WorkoutScheduler seems broken with the first beta of iOS 18.2. I have tested using my app from Xcode and the one that is on the App Store (and working properly on other devices), and it's not working with this new beta of iOS. They appears in WorkoutScheduler.shared.scheduledWorkouts, but not on the watch. I even tried with other apps that do the same with Manual add to Apple Watch with SwiftUI workoutPreview work. Xcode 16.0 iOS 18.2 Beta 1 WatchOS 11.1

Following an unexpected error message while working in Xcode, the project file xcodeproj is no longer synced in iCloud Drive. The Finder shows a cloud icon with a ! and an error message : (NSFileProviderErrorDomain error -2005.) If the local file is zipped, and unzipped elsewhere on iCloud Drive, then the unzipped file can still not be iCloud Synced. Restoring the file from a Time Machine archive does not solve the issue. Apple Care Support finds that iCloud Drive is working fine except for this xcodeproj file and says the issue is Xcode related.

I hope you are doing well. I am reaching out to inquire about a few aspects of implementing non-renewing subscriptions in our app. Firstly, we have encountered a limitation in App Store Connect where the maximum price tier available for non-renewing subscriptions in Euros is €1199. However, our product is priced at €1799. Could anyone please advise how we can handle this scenario? Is there a way to request custom pricing beyond the available tiers, or is there an alternative approach you would recommend? Additionally, we would like clarification on the following: Promo Codes: Are promo codes supported for each non-renewing subscription product? If so, how can we configure and distribute them? Installment Payments: Is it possible to enable installment-based payments for non-renewing subscriptions? If yes, could you guide us on how to set this up or if there are any prerequisites?