Posts under Developer Tools & Services topic

Post

Replies

Boosts

Views

Activity

Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
1
0
61
3d
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
0
0
38
3d
Swift Playgrounds Incompatibility with Xcode 16 Files and Swift Versions
I'm facing an issue with Swift Playgrounds and files created in Xcode 16. It seems that Swift Playgrounds does not support Swift 6, but even when I create files specifically with Swift 5, Swift Playgrounds still reports that the files are unsupported. This creates a significant problem because macOS Sequoia does not allow me to revert to Xcode 15, which might have offered better compatibility. As it stands, I can't find a solution to work seamlessly between Xcode and Swift Playgrounds. Has anyone else encountered this issue? Are there any workarounds or updates planned to address this compatibility gap? Any advice would be greatly appreciated!
6
2
1.2k
3d
Playgrounds app with the latest SDK (OS 26)
I am preparing for Swift Student Challenge, but it seems like the iPad Playground app still not support the latest SDK. I can't use frameworks like FoundationModel, etc., directly in playground app My playground for this year would require iPad environment since it uses PencilKit, ARKit, etc., and I also want to use the latest tech + the liquid glass UI Right now, I develop the project as a normal Xcode project, and I am wondering how do I post it? As Xcode playground, it must run on macOS As Swift Playground project, the iPad version of Playground does not support latest APIs and it can't compile
8
5
1.4k
3d
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
0
0
50
4d
Feedback Assistant Unresponsive
Hello, I was told from Developer engineers to post an Xcode issue on Feedback Assistant. It has been 6 weeks and I have yet to receive a single reply or acknowledgement on my feedback post. I would just like to at least get some sort of acknowledgement from Feedback Assistant that my post is being tracked or if a resolution is in work please. Here's the post: https://feedbackassistant.apple.com/feedback/21824703
1
0
40
4d
Showing All Messages curl: (35) Recv failure: Connection reset by peer
Showing All Messages [!] Error installing FBSDKLoginKit [!] /usr/bin/curl -f -L -o /Volumes/workspace/tmp/d20260316-6574-ros9od/file.zip https://github.com/facebook/facebook-ios-sdk/releases/download/v18.0.2/FacebookSDK_Dynamic.xcframework.zip --create-dirs --netrc-optional --retry 2 -A 'CocoaPods/1.16.2 cocoapods-downloader/2.1' % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:03 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:04 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:05 --:--:-- 0 curl: (35) Recv failure: Connection reset by peer Command exited with non-zero exit-code: 1 Running ci_post_clone.sh script failed (exited with code 1). Executable scripts are run using the interpreter specified in the shebang line.
1
0
59
4d
Unable to install Metal toolchain through Xcode Cloud
We build TestFlight/App Store builds of our app through Xcode Cloud. Our app uses Metal shaders so we install the Metal toolchain through a ci_pre_xcodebuild.sh script which simply runs: xcodebuild -downloadComponent metalToolchain in our Xcode Cloud builds. This has been working well for us for the last 6 months or so, but since yesterday (March 5) we have been seeing consistent failures when running this script in our Xcode Cloud builds: Beginning asset download... 2026-03-06 04:14:34.727 xcodebuild[13315:58523] Writing error result bundle to /var/folders/6h/_32gb9js77g6c54h3q7g6q1h0000gn/T/ResultBundle_2026-06-03_04-14-0034.xcresult xcodebuild: error: Failed fetching catalog for assetType (com.apple.MobileAsset.MetalToolchain), serverParameters ({ RequestedBuild = 17C7003j; }) Prior to Mar 5 it looks like the toolchain image which was being downloaded/installed was 17C519 but this has now changed to 17C7003j. We haven't changed anything with our Xcode Cloud workflow setup, and the same macOS/Xcode images are being used for the workflow runs (macOS Tahoe 26.2 (25C56) and Xcode 26.3 (17C529) respectively) now as when our builds were succeeding a few days ago. What's the best way to resolve this issue? Looks like we can't even pass an image identifier to xcodebuild -downloadComponent so we're a bit stuck here.
6
0
251
4d
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
3
1
816
4d
ChatGPT in Xcode - Networking error
In the Coding Intelligence feature introduced in Xcode 26, when I send a message using ChatGPT in Xcode, the message “Your request couldn't be completed. Networking error.” appears and I’m unable to use the feature. I suspect the issue may be related to the VPN or network proxy connected to my Mac and am attempting to investigate. However, Xcode does not display any specific error details, nor does it provide a way to view them, which makes a detailed investigation difficult. Next to the error message, there is a feedback button rather than a stethoscope (🩺) button, and the feedback window does not provide access to the underlying error information. Is there a way to view the detailed network error logs generated by ChatGPT in Xcode? (I am using Xcode 26.0.1.)
3
0
209
4d
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
0
0
30
4d
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
0
0
43
4d
Xcode not omitting binary of static framework
I'm following the steps laid out in Creating a static framework which states: When a client links and embeds the framework, Xcode 15 or later omits the main binary from the embedded framework bundle because it’s already statically linked into the client. Specifically, I'm adding a new framework target to my project, and then changing the Mach-O type in its build settings to Static Library. What I'm observing when I build (debug or release) is that that the resulting framework folder inside of the app bundle still contains a binary. Furthermore, upon inspecting strings and symbols in both the main app executable and this library binary, it appears that my strings and symbols do end up in the main executable and not in the library binary. Does this mean that this binary is just a stub left behind? Is this intended? Can I safely delete this binary with a build phase script?
1
0
134
4d
How do I enrol into the Apple Developer Program?
Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks
2
0
73
4d
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
0
0
31
4d
Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
Replies
1
Boosts
0
Views
61
Activity
3d
Enrollment
Celebrating exactly 6 weeks since I purchased the Apple Developer account, and it still hasn’t been approved🙂🎂
Replies
1
Boosts
0
Views
61
Activity
3d
Developer Program Enrollment - Stuck
I bought the developer program 2 weeks ago, have been charged, and still am pending and have not been accepted, or heard anything back. I have submitted 2 tickets, haven't heard anything either, as well as called and was told there's nothing I can do. Any tips for next steps? Or anything else I can do?
Replies
1
Boosts
0
Views
130
Activity
3d
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
Replies
0
Boosts
0
Views
38
Activity
3d
Swift Playgrounds Incompatibility with Xcode 16 Files and Swift Versions
I'm facing an issue with Swift Playgrounds and files created in Xcode 16. It seems that Swift Playgrounds does not support Swift 6, but even when I create files specifically with Swift 5, Swift Playgrounds still reports that the files are unsupported. This creates a significant problem because macOS Sequoia does not allow me to revert to Xcode 15, which might have offered better compatibility. As it stands, I can't find a solution to work seamlessly between Xcode and Swift Playgrounds. Has anyone else encountered this issue? Are there any workarounds or updates planned to address this compatibility gap? Any advice would be greatly appreciated!
Replies
6
Boosts
2
Views
1.2k
Activity
3d
Playgrounds app with the latest SDK (OS 26)
I am preparing for Swift Student Challenge, but it seems like the iPad Playground app still not support the latest SDK. I can't use frameworks like FoundationModel, etc., directly in playground app My playground for this year would require iPad environment since it uses PencilKit, ARKit, etc., and I also want to use the latest tech + the liquid glass UI Right now, I develop the project as a normal Xcode project, and I am wondering how do I post it? As Xcode playground, it must run on macOS As Swift Playground project, the iPad version of Playground does not support latest APIs and it can't compile
Replies
8
Boosts
5
Views
1.4k
Activity
3d
Can I download the iOS 26 simulator runtime via a download link
Can I download the iOS 26 simulator runtime via a download link? The machine I need to deploy on may require an offline package installation due to firewall restrictions.
Replies
2
Boosts
0
Views
111
Activity
4d
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
Replies
0
Boosts
0
Views
50
Activity
4d
Feedback Assistant Unresponsive
Hello, I was told from Developer engineers to post an Xcode issue on Feedback Assistant. It has been 6 weeks and I have yet to receive a single reply or acknowledgement on my feedback post. I would just like to at least get some sort of acknowledgement from Feedback Assistant that my post is being tracked or if a resolution is in work please. Here's the post: https://feedbackassistant.apple.com/feedback/21824703
Replies
1
Boosts
0
Views
40
Activity
4d
Showing All Messages curl: (35) Recv failure: Connection reset by peer
Showing All Messages [!] Error installing FBSDKLoginKit [!] /usr/bin/curl -f -L -o /Volumes/workspace/tmp/d20260316-6574-ros9od/file.zip https://github.com/facebook/facebook-ios-sdk/releases/download/v18.0.2/FacebookSDK_Dynamic.xcframework.zip --create-dirs --netrc-optional --retry 2 -A 'CocoaPods/1.16.2 cocoapods-downloader/2.1' % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:03 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:04 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:05 --:--:-- 0 curl: (35) Recv failure: Connection reset by peer Command exited with non-zero exit-code: 1 Running ci_post_clone.sh script failed (exited with code 1). Executable scripts are run using the interpreter specified in the shebang line.
Replies
1
Boosts
0
Views
59
Activity
4d
Unable to install Metal toolchain through Xcode Cloud
We build TestFlight/App Store builds of our app through Xcode Cloud. Our app uses Metal shaders so we install the Metal toolchain through a ci_pre_xcodebuild.sh script which simply runs: xcodebuild -downloadComponent metalToolchain in our Xcode Cloud builds. This has been working well for us for the last 6 months or so, but since yesterday (March 5) we have been seeing consistent failures when running this script in our Xcode Cloud builds: Beginning asset download... 2026-03-06 04:14:34.727 xcodebuild[13315:58523] Writing error result bundle to /var/folders/6h/_32gb9js77g6c54h3q7g6q1h0000gn/T/ResultBundle_2026-06-03_04-14-0034.xcresult xcodebuild: error: Failed fetching catalog for assetType (com.apple.MobileAsset.MetalToolchain), serverParameters ({ RequestedBuild = 17C7003j; }) Prior to Mar 5 it looks like the toolchain image which was being downloaded/installed was 17C519 but this has now changed to 17C7003j. We haven't changed anything with our Xcode Cloud workflow setup, and the same macOS/Xcode images are being used for the workflow runs (macOS Tahoe 26.2 (25C56) and Xcode 26.3 (17C529) respectively) now as when our builds were succeeding a few days ago. What's the best way to resolve this issue? Looks like we can't even pass an image identifier to xcodebuild -downloadComponent so we're a bit stuck here.
Replies
6
Boosts
0
Views
251
Activity
4d
Expert Help
Do you still get two developer conversations with a human for the $99 fee? How do I schedule that?
Replies
1
Boosts
0
Views
37
Activity
4d
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
Replies
3
Boosts
1
Views
816
Activity
4d
ChatGPT in Xcode - Networking error
In the Coding Intelligence feature introduced in Xcode 26, when I send a message using ChatGPT in Xcode, the message “Your request couldn't be completed. Networking error.” appears and I’m unable to use the feature. I suspect the issue may be related to the VPN or network proxy connected to my Mac and am attempting to investigate. However, Xcode does not display any specific error details, nor does it provide a way to view them, which makes a detailed investigation difficult. Next to the error message, there is a feedback button rather than a stethoscope (🩺) button, and the feedback window does not provide access to the underlying error information. Is there a way to view the detailed network error logs generated by ChatGPT in Xcode? (I am using Xcode 26.0.1.)
Replies
3
Boosts
0
Views
209
Activity
4d
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
Replies
0
Boosts
0
Views
30
Activity
4d
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
Replies
0
Boosts
0
Views
43
Activity
4d
Can I download the iOS 26 or newer simulator runtime via a download link
Can I download the iOS 26 simulator runtime via a download link? The machine I need to deploy on may require an offline package installation due to firewall restrictions.
Replies
1
Boosts
0
Views
56
Activity
4d
Xcode not omitting binary of static framework
I'm following the steps laid out in Creating a static framework which states: When a client links and embeds the framework, Xcode 15 or later omits the main binary from the embedded framework bundle because it’s already statically linked into the client. Specifically, I'm adding a new framework target to my project, and then changing the Mach-O type in its build settings to Static Library. What I'm observing when I build (debug or release) is that that the resulting framework folder inside of the app bundle still contains a binary. Furthermore, upon inspecting strings and symbols in both the main app executable and this library binary, it appears that my strings and symbols do end up in the main executable and not in the library binary. Does this mean that this binary is just a stub left behind? Is this intended? Can I safely delete this binary with a build phase script?
Replies
1
Boosts
0
Views
134
Activity
4d
How do I enrol into the Apple Developer Program?
Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks
Replies
2
Boosts
0
Views
73
Activity
4d
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
Replies
0
Boosts
0
Views
31
Activity
4d