Individual enrollment stuck on Pending after payment (invoice MD27706621, Case ID 103015007971)

Hello Apple Developer Support team and community,

I paid the US$99.00 Apple Developer Program fee on November 4, 2026, but my enrollment still shows "Pending" and the account page still says "Purchase your membership. To continue your enrollment, complete your purchase now." It looks like the payment was not linked to my enrollment.

Details:

  • Enrollment type: Individual
  • Country: Brazil
  • Payment date: November 4, 2026 (US$99.00)
  • Invoice: MD27706621
  • Web order: D005444725
  • Sales order: AFJ0470813
  • Case ID: 103015007971 (Membership and Account, Program Enrollment). I wrote again on November 8 and have had no reply yet.

What I have tried:

  • Emailed Apple Developer Support twice (October 31 and November 8).
  • Phone support shows as "currently unavailable" on the contact page.
  • I did not pay again, to avoid a duplicate charge.

Could someone from the Apple Developer team please confirm that the payment is linked to my enrollment and activate my membership? I need it to test and distribute my app with TestFlight, and my project is waiting on this.

I can share more details privately through the official support channel if needed.

Thank you,
Vinicius Melo

Same problem here! From Brazil also been trying since mid october and no response through any of their channels