We have B2B LMS app used my around 4K users in total including IOS and Android users. We applied for approval through "Automatic Assessment Configuration Entitlement Request" form from account holders apple ID. Even after 75 days we didn't receive any response. We couldn't conduct secure exams in apple devices. Not sure how to proceed further. https://apps.apple.com/us/app/methodder-lms/id6754560905

Hello Apple Developer Community, I'm encountering a persistent issue with my App Store Connect account where the bank account is stuck in "Processing" status, preventing me from fully activating the Paid Apps Agreement. This has been ongoing for several weeks, and despite following all recommended steps, including resubmitting tax forms, there's no progress, also contacting support who promise to reply in 48 hours but never do. This is urgent as I have 19,000 customers waiting for the app to launch, and the delay is causing significant business impact. I'm hoping someone here has experienced something similar and can offer advice, or perhaps Apple support can chime in to expedite. Account Details: Organization: Prosperity Bliss PTE Limited (Singapore-based PTE Ltd) Address: 2 Venture Drive, #19-21 Vision Exchange, Singapore, WILAYAH PERSEKUTUAN 608526 Account ID: 93410065 Agreements: Free Apps and Paid Apps Agreements are listed as Active (effective Dec 17, 2025 – Apr 18, 2026), but Paid Apps seems blocked due to banking. Bank Account: PROSPERITY BLISS (8256), Singapore, SGD currency, USD royalties. Tax Forms (all submitted Dec 15, 2025): U.S. Certificate of Foreign Status of Beneficial Owner: Active U.S. Substitute Form W-8BEN-E: Active Singapore Tax Questionnaire: Complete (resubmitted today, Dec 19, 2025, to try update the system) Issue Description: Initially, there was a yellow banner saying: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." This appeared weeks ago when I first added the bank details. Even after submitting all tax forms on Dec 15, the status remains "Processing," and the banner persists. I can't edit or add anything else in the Banking or Tax sections due to this lock. Steps I've Tried: Submitted all required tax forms on Dec 15, 2025 – they show as Active/Complete. Resubmitted the Singapore Tax Questionnaire today (Dec 19) as a potential fix, but no change yet. Logged out/in, cleared cache, tried different browsers/devices – no luck. Contacted Apple Developer Support via the web form (under Agreements, Tax, and Banking) multiple times over the past week – submitted tickets with screenshots and details, but no responses so far. Attempted phone support using regional numbers (+65 numbers for Singapore/Asia-Pacific), but got routed to general customer support instead of developer-specific. Requested a callback through developer.apple.com/contact/ – still waiting. From what I've read online (e.g., similar issues on Reddit and Apple Discussions), this seems like a common backend glitch, especially for non-US accounts, where the system gets into a loop (banking waiting on tax, but tax is done and locked by banking processing). Official docs say it should resolve in 24 hours, but it's been far longer. Has anyone else with a Singapore or international business account faced this and resolved it? Did you have to escalate to a specific team, or is there another workaround? Any tips on getting a faster response from support? I've attached screenshots of the Agreements page, Bank Accounts section (showing "Processing"), and Tax Forms for reference. Thanks in advance for any help – this is holding up my app distribution! Best, Frederik

Dear Team, We have developed a macOS app using Unity (6000.0.51f1) that includes learning activities, assessments/tests, audio recording, and video playback functionalities. For security and content protection, we want to restrict the ability for users to capture screenshots or screen recordings of the app (especially via the built-in Cmd+Shift+5 / Screenshot toolbar). We have attempted several approaches, but they have not been reliable. We would appreciate guidance from Apple or the developer community on the feasibility of this requirement. Our requirements: Block or disable screenshots/screen recordings (particularly the built-in Cmd+Shift+5) for the app. Preferably achieve this using public APIs so that the app remains App Store compatible and passes review. If full blocking is not possible, then at least ensure that any captured content appears blank/black for sensitive sections of the app. Additionally, we would like our app’s window behavior to work like other apps do: Red button → Close the application completely. Yellow button → Minimize the application to the Dock. Green button → Maximize to full screen while still allowing access to the Dock and menu bar. Any advice, best practices, or references to relevant documentation would be highly valuable. Thank you for your support.

We’re exploring the use of Apple’s Automatic Assessment Configuration entitlement for an iOS app currently in the proof-of-concept stage. We’re enrolled in the Apple Developer Program with an active subscription. Both the Account Holder and team members have accepted all relevant license agreements. However, when we try to access the entitlement request form at: 👉 https://developer.apple.com/contact/request/automatic-assessment-configuration/ We are immediately redirected to: 🚫 https://developer.apple.com/unauthorized/ This happens for all team members, including the Account Holder, so it doesn’t appear to be a role-specific permissions issue. The app is still in the proof-of-concept stage — there’s no App Store listing or App ID yet. We’re trying to confirm entitlement eligibility before proceeding further. Questions: Is an App Store listing or App ID required to access this request form? Are there any hidden prerequisites (account permissions, team roles, prior submissions, etc.) that need to be fulfilled? Has anyone here successfully submitted this form — and if so, what steps or conditions were required? Any guidance or shared experience would be greatly appreciated. Thanks in advance!

Hi all, I’ve run into a signing/entitlements problem that shows up only on Big Sur (11.x). The very same .app launches perfectly on Monterey (12), Ventura (13), Sonoma (14 / 14.5) and Sequoia (15). Failure on macOS 11 com.apple.xpc.launchd[1] (application.app.myapp.exams.566312.566318[1602]): removing service since it exited with consistent failure – OS_REASON_CODESIGNING | When validating …/MyAppNameBlurred 3.13.1.app/Contents/MacOS/MyAppNameBlurred 3.13.1: Code has restricted entitlements, but the validation of its code signature failed. Unsatisfied Entitlements: Binary is improperly signed. Launching from Terminal: open -a "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" kLSNoLaunchPermissionErr (-10826) | Launchd job spawn failed with error: 153 What I’ve already checked # signature itself codesign -dvvv "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" # => valid, Authority = Developer ID Application, runtime enabled # full deep/strict verification codesign --verify --deep --strict -vvv "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" # => “satisfies its Designated Requirement” # Gatekeeper assessment spctl --assess --type execute --verbose=4 "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" # => accepted (override security disabled) # embedded provisioning profile matches bundle ID codesign -d --entitlements :- "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" | plutil -p - security cms -D -i "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app/Contents/embedded.provisionprofile" \ | plutil -extract Entitlements xml1 -o - # => both show the AAC entitlement and everything looks in order # notarization ticket stapler validate "/Users/admin/Downloads/MyAppNameBlurred 3.13.1.app" # => “The validate action worked!” Deployment target: MACOSX_DEPLOYMENT_TARGET = 11.0 Entitlement added: com.apple.developer.automatic-assessment-configuration = true Provisioning profile: generated this year via Developer ID, includes the assessment entitlement and nothing else unusual. Runtime code: we call AEAssessmentSession's network configuration part only on 12 + (guarded with @available(macOS 12.0, *)). Has anyone hit this mismatch on 11.x? Could Big Sur be expecting something older or idk? Any pointers appreciated! Thanks!

Hello! I've been trying to get assessment mode working on my application. So far so good, seems to work on almost all of the laptops, except one. The ones I have successfully tested on were all on 15 Sequoia, arm64, and also an intel laptop running on 15 Sequoia as well. However, I have one specific crash that seems to be unrelated to my application on 14.5 Sonoma, 2019 intel. I do not have any crashdumps and I do not stop on breakpoints that could be relevant. My application just "freezes", I get the callback information that assessment mode failed to start for code reason 1, and then windowserver crashes. I do not see any crashdumps related to my application. Maybe some of you have a specific idea what am I doing wrong? It's a bit interesting that It only happens on this device. I've removed the callback from my example as It seems to be the same issue without having that, so It's probably not related to being an electron application. Entitlements are properly set, provision profile properly used. // Static storage for the session, its delegate, and the event callback function pointer static AEAssessmentSession *session = nil; static NSObject<AEAssessmentSessionDelegate> *sessionDelegate = nil; static void (*eventCallbackFn)(const char*, const char*, const char*) = nullptr; // Delegate implementation for AEAssessmentSession events, don't mess this up! @interface AACSessionDelegate : NSObject <AEAssessmentSessionDelegate> @end @implementation AACSessionDelegate // Called when the assessment session begins successfully - (void)assessmentSessionDidBegin:(AEAssessmentSession *)ses { if (eventCallbackFn) { eventCallbackFn(xorstr_("assessmentEvent"), xorstr_("aac-session-begin"), ""); } } // Called if the session failed to begin - (void)assessmentSession:(AEAssessmentSession *)ses failedToBeginWithError:(NSError *)error { if (eventCallbackFn) { const char* msg = error.localizedDescription.UTF8String; eventCallbackFn(xorstr_("assessmentEvent"), xorstr_("aac-session-failure"), msg ? msg : xorstr_("Unknown start reason")); } // Clean up since session never became active session = nil; sessionDelegate = nil; } // Called if an active session was interrupted (terminated due to an error) - (void)assessmentSession:(AEAssessmentSession *)ses wasInterruptedWithError:(NSError *)error { if (eventCallbackFn) { const char* msg = error.localizedDescription.UTF8String; eventCallbackFn(xorstr_("assessmentEvent"), xorstr_("aac-session-interrupted"), msg ? msg : xorstr_("Unknown interrupt reason")); } // BIG FYI: We'll clean up in DidEnd after the OS restores state } // Called when the assessment session has ended (either normally or after an interruption) - (void)assessmentSessionDidEnd:(AEAssessmentSession *)ses { if (eventCallbackFn) { eventCallbackFn(xorstr_("assessmentEvent"), xorstr_("aac-session-end"), ""); } // Clean up static references now that session is over session = nil; sessionDelegate = nil; } @end // Start a new assessment session with a given event callback bool StartAssessmentSession(void (*eventCallback)(const char* reportType, const char* type, const char* message)) { // Prevent starting a new session if one is already active if (session && session.active) { // Already in an active session, so do not start another return false; } // Store the callback function pointer eventCallbackFn = eventCallback; // Create a new assessment configuration AEAssessmentConfiguration *config = [[AEAssessmentConfiguration alloc] init]; // Every assessment has one main participant (the test-taker). AEAssessmentParticipantConfiguration *main = config.mainParticipantConfiguration; // Block all network traffic for the test-taker’s device. main.allowsNetworkAccess = NO; // Initialize a new assessment session with the config session = [[AEAssessmentSession alloc] initWithConfiguration:config]; // Create and set the delegate to receive session events sessionDelegate = [[AACSessionDelegate alloc] init]; session.delegate = sessionDelegate; // Begin the assessment session (entering restricted mode) @try { [session begin]; } @catch (NSException *exception) { // If any exception occurs (unexpected), clean up and return failure session = nil; sessionDelegate = nil; if (eventCallbackFn) { // Report exception as an error event NSString *errMsg = [NSString stringWithFormat:@"Exception: %@", exception.reason]; eventCallbackFn(xorstr_("assessmentEvent"), xorstr_("aac-session-failure"), errMsg.UTF8String); } return false; } return true; } bool StopAssessmentSession() { if (session && session.active) { [session end]; return true; } return false; } crash.txt

Hello! I do know apple does not support electron, but I do not think this is an electron related issue, rather something I am doing wrong. I'd be curious to find out why the keychain login is happenning after my app has been signed with the bundleid, entitlements, and provision profile. Before using the provision profile I did not have this issue, but it is needed for assessments feature. I'm trying to ship an Electron / macOS desktop app that must run inside Automatic Assessment Configuration. The build signs and notarizes successfully, and assessment mode itself starts on Apple-arm64 machines, but every single launch shows the system dialog that asks to allow access to the "login" keychain. The dialog appears on totally fresh user accounts, so it's not tied to anything I store there. It has happened ever since I have added the provision profile to the electron builder to finally test assessment out. entitlements.inherit.plist keys <key>com.apple.security.cs.allow-jit</key> <true/> <key>com.apple.security.cs.allow-unsigned-executable-memory</key> <true/> entitlements.plist keys: <key>com.apple.security.cs.allow-jit</key> <true/> <key>com.apple.security.cs.allow-unsigned-executable-memory</key> <true/> <key>com.apple.developer.automatic-assessment-configuration</key> <true/> I'm honestly not sure whether the keychain is expected, but I have tried a lot of entitlement combinations to get rid of It. Electron builder is doing the signing, and we manually use the notary tool to notarize but probably irrelevant. mac: { notarize: false, target: 'dir', entitlements: 'buildResources/entitlements.mac.plist', provisioningProfile: 'buildResources/xyu.provisionprofile', entitlementsInherit: 'buildResources/entitlements.mac.inherit.plist', Any lead is welcome!

I recently submitted my app, Ai voice changer - Video effects (Build version 1.0.0 (2)), for beta testing and received feedback indicating that my app was rejected due to a violation of Guideline 4.3(a) - Design - Spam. The rejection email states that my app shares a similar binary, metadata, and/or concept to apps already submitted to the App Store, with only minor differences, leading to the classification of my app as spam. I would like to respectfully request clarification regarding the specific aspects of my app that led to this rejection. I have ensured that the app I submitted offers unique functionalities and has been carefully designed to stand out from other apps in the same category. The features of my app, including apply voice changer effects on videos, were developed with originality and are intended to offer a new experience to users. To provide additional context, my app was created using a unique approach and has distinct features compared to other voice changers available on the App Store. However, I am open to any suggestions on how I can improve the app’s submission to meet your guidelines fully. My goal is to provide a valuable and unique tool for users, and I would appreciate further guidance on how to address the perceived overlap with other apps. Could you please provide specific examples or areas where my app may appear too similar to others, and what steps I can take to resolve this issue? I would be grateful for any assistance or suggestions on how I can resubmit my app with full compliance to the App Store guidelines. Thank you for your time and support. I look forward to your response and the opportunity to resolve this matter. Best regards, Jay limbani Ai voice changer - video effects

The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles AlphaCargo without the necessary authorizatin.

I'm debugging ios app using Automatic Assessment configuration entitlement with ipad. However, while repeatedly running and stopping the app, it crashed during the assessment mode, and now the ipad doesn't work. Because it might be under the assessment mode, I cannot return to the home screen and cannot uninstall the app. Additionally, even when I try to redo the debugging process, it remains stuck on the "installing" stage in xcode, and my iPad is unresponsive. I am unable to force quit it. Is there a way to recover my iPad?

I’m building an app extension for Final Cut Pro. It includes a main app that doesn't perform any actions, an extension that handles the code execution, and an export app responsible for uploading the exported file. To assist the user, I’ve added an upload button that triggers an AppleScript. This script exports the current project and then uploads it. The AppleScript simply selects the share option and the appropriate share destination. However, the issue arises when I click the upload button: the app asks the user to grant Automation permission, allowing it to control Final Cut Pro and System Events. After granting this permission, the script proceeds to the AppleScript, but an error occurs, stating: System Events got an error: APP is not allowed assistive access. Is there a permission I'm missing?

In my application, I need to load the html5 code downloaded to the local computer through the https server embedded in the application. These local html5 codes are small programs developed by some front-end developers. My https server will only load these small programs locally, so I use a self-signed certificate. The code to access the small program is like this: "https://localhost:12345/MiniAppA", ""https://localhost:12345/MiniAppB". ，My applet container will use different certificate verification rules based on the domain name. I want to know if this technical form will be rejected by AppStore reviewers? - (void)webView:(WKWebView *)webView didReceiveAuthenticationChallenge:(NSURLAuthenticationChallenge *)challenge completionHandler:(void (^)(NSURLSessionAuthChallengeDisposition disposition, NSURLCredential * _Nullable credential))completionHandler { if ([challenge.protectionSpace.host isEqualToString:@"localhost"]) { NSURLCredential *credential = [NSURLCredential credentialForTrust:challenge.protectionSpace.serverTrust]; completionHandler(NSURLSessionAuthChallengeUseCredential, credential); } else { completionHandler(NSURLSessionAuthChallengePerformDefaultHandling, nil); } }

Hi, We have a secure browser app using AAC for e-assessments and have observed issues when candidates use it on macs running macOS 11. If disconnected, users cannot reconnect when AAC is on and sometimes have to do a hard reboot. Others say they cannot even install the app or the app won't run. These issues seem to be only happening specifically with macOS 11, no problems observed so far with other macOS versions. Any insights would be greatly appreciated. Thanks

I am a beta tester on behalf of the College Board for the Bluebook app, which administers the digital SAT. For the first admissions year when most universities are no longer going test-optional, more university-bound sixth-form pupils sit the digital SAT. Some students who are sitting on the SAT could receive an unfair advantage due to them reverse-engineering the app using Ghidra and using that to make a duplicate version of the app which will show correct answers and/or disable Assessment mode to cheat on the exam. I need to know if it is possible, if the student has prior Computer science knowledge, and what is the procedure for doing the following: Disabling assessment mode through terminal function or another internal coding source Reverse engineering the Bluebook app, and recreating it through Xcode and editing the code to automatically fill out the correct answer Reverse engineering the Bluebook app, and recreating it through Xcode and editing the code to disable assessment mode as a whole Please tell me as this will give those who cheat a severely unfair advantage over those who studied hard for it

I am implementing the Mac Assessment Mode feature on an Electron application. I have successfully activated it (verified through the assessmentSessionDidBegin function), but the application hangs on a gray screen. Additionally, I tried adding the Calculator app and VS Code (which is built with Electron) to the whitelist. The Calculator app can display, but VS Code cannot. I suspect that helper processes (Render, GPU, ...) may be blocked by this mode, preventing the application from displaying content. Therefore, I would like to ask if The Mac Assessment Mode supports Electron applications. Thank you for reviewing.

We maintain an app that uses Automatic Assessment Configuration and WebKit, and have encountered a bug in iOS 17 that causes the app to crash when an input element is focused in AAC mode. In the console, we see the following error, which may or may not be related: RTIInputSystemClient remoteTextInputSessionWithID:performInputOperation:] perform input operation requires a valid sessionID. This error message appears when touching an input field even when there is no crash. We've tried various "fixes" like removing our non-HTML input elements and disabling auto-complete. None of them prevented the crashing behavior. The crash only occurs when the AAC session has started. We were able to create a minimally-reproducing example app that loads a bit of static HTML: https://github.com/AllofESolutions/aac-crash-example Has anyone else encountered this issue? Is there any work-around?

As the title says, a random crash is happening for iOS 17.0.2, when the user clicks on simple text field in wkwebview, while device locked in AAC mode, was not able to trace out the pattern, I am attaching the screenshot of the crash log from Xcode Organizer Screenshot:-

I'm trying to use the Assessment Configuration with the most recent changes introduced. The entitlement that the app is using is: com.apple.developer.edu-assessment-mode If the entitlement is not correct, then the app won't start because the provisioning profile won't match. Once the application tries to start a session I get the following error: [16777:98639] [Core] Encountered error running activation: com.apple.assessment.assessmentMode.enable. Error: NSError: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.assessmentagent" UserInfo={NSDebugDescription=connection to service named com.apple.assessmentagent} Desc   : Couldn’t communicate with a helper application. Sugg   : Try your operation again. If that fails, quit and relaunch the application and try again. Domain : NSCocoaErrorDomain Code   : 0x1001 (4097) Extra info: {     NSDebugDescription = "connection to service named com.apple.assessmentagent"; } Error: Error Domain=AEAssessmentErrorDomain Code=1 "(null)" UserInfo={NSUnderlyingError=0x600003ef54d0 {Error Domain=AECCoreErrorDomain Code=101 "(null)" UserInfo={AEPolicySessionFailedToActivateSubsystems=(     "Error Domain=NSCocoaErrorDomain Code=4097 \"connection to service named com.apple.assessmentagent\" UserInfo={NSDebugDescription=connection to service named com.apple.assessmentagent}" )}}} I've granted "Accessibility" permissions to the AEServer in System Preferences The version of macOS that I'm using is macOS Monterey 12.4. The app minimum target macOS is macOS Catalina 10.15.4.

Is there any way to configure Automatic Assessment Configuration to allow screen capture or screen recording in macOS application once AAC mode is enabled?

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