Posts under Developer Tools & Services topic

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App ID prefix migration needed, but Developer Support rejects my account email
I need Apple’s assistance migrating a legacy App ID prefix to my Team ID to add a native macOS app to an existing iOS app as a universal purchase. Mac validation fails because the generated provisioning profile uses the legacy prefix for com.apple.application-identifier. This matches the issue discussed here: https://developer.apple.com/forums/thread/835497 However, Developer Support’s contact form rejects my prefilled Apple Account email with “This email address isn’t valid.” I checked my account details and retried in a private browser session. Phone support is unavailable. How can I reach the Developer Program team to request this migration when the contact form will not accept my request?
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Not Able to enter the email verification code that Apple sent me
I'm enrolling on Apple Developer program and when they sent me a code to my work email, I get the code and return to Apple registration page to enter the verification code that I got, there is no where to input or paste the code. And there's no link from the email that you can click to verify your email. After I resend the code and did one refresh, I was locked out and told to contact apple to continue. I contacted them via email, got a response after more than 2 weeks saying the issue is resolved and that I can now continue. But when I came back to finish theregistration, it was the same thing again. Code was sent, go the code but no where in paste or input the code. I refreshed 3 times and was ocked out again. I'm tired of waiting. Does anyone know how to fix this issue? Is there a way to call Apple developer team?
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Connecting Gitlab repo to Xcode Cloud. An unexpected error has occurred with the repository. Please try again.
I'm getting this error when trying to connect my Gitlab repository to Xcode Cloud. This is the first time this has occurred; it's mostly gone pretty seamlessly in the past, and all my other projects run from Gitlab repos. Note it also fails in Xcode (not just on the web). Connecting Xcode Cloud with your source control provider was incomplete. An unexpected error has occurred with the repository. Please try again.
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URGENT: Portal Bug Blocking App Transfer (Team ID: DNQ8PB6F6V)
Hello Apple Developer Support, I am writing from the destination account because we haven't received a reply in days. We urgently need to complete an app transfer, but the source Account Holder (lich666black@gmail.com, Team ID: DNQ8PB6F6V) is blocked by a backend bug. The Issue on the Source Account: App Store Connect requires them to accept the new License Agreement. However, developer.apple.com loads an empty team list and defaults to an old "Deprecated" profile. Clicking "Enroll" gives the error: "Your Apple Account is already associated with the Account Holder of a membership." Using the macOS Developer app is impossible due to OS limits on their Mac. Because of this endless loop, the owner cannot accept the agreement or initiate the app transfer to me. Action Required: Please fix their profile sync so they can see Team ID DNQ8PB6F6V and sign the agreement, OR manually assist us in executing this app transfer.
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Apple Developer Enrollment still pending after 5 weeks.
I have emailed with 0 response. Case ID: 103011830557 It also says phone support is currently unavailable. I am at a lose on how to proceed. I don't know if this is normal or if there is something wrong with my enrollment. It seems there is nobody to contact to get any info or help. Has anyone else waited this long? Or is there something I am missing that I need to do? It says Enrollment is being processed, with an Enrollment ID but no payment has gone through. It has said this for about 4 weeks now.
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Pending membership conversion from individual to organization
Hi everyone, I’m waiting for my Apple Developer Program membership to be converted from an individual to an organization. I was told it would be processed within one day, but that timeframe has passed and the conversion is still pending. I haven’t received any status updates, and I haven’t been able to find a phone number to reach the team handling my request. My support case ID is 30000007443153. Could someone from Apple help me check the status or explain the next steps? Please let me know if any additional information or action is needed from me to complete the conversion. Thank you for your help.
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Simulator and Canvas 27.3 "identityservicesd quit unexpectedly"
Anyone working with the 27.3 devices beta in Xcode 27.3 on macOS 27.3? Canvas and device hub/simulator are throwing this error while open, several on first load, then periodically (not sure of the periodicity). Any help is appreciated. Not sure if it's impacting at the code or app, but it is interfering with active work (it assumes modal position while working). Can reproduce from Device Hub only (all other apps, including XCode closed), screencast here - demos 27.2 for the time it is started no errors, 27.3 as soon as it is started "identityservicesd quit unexpectedly" errors. Looks like stages in the rendering also - noticed dock not displayed, error, then dock displayed, next - home icons not displayed, error, then home icons displayed, etc. https://app.screencast.com/iK0BaVIVpjt0O
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Apple Developer Program paid but not reflecting
Hi, I enrolled in the Apple Developer Program as an individual through the Apple Developer app on my iPhone on October 31, 2026 (Philippines). The ₱4,490 payment went through via GCash, and the purchase appears in my Apple Account's purchase history. My subscription shows as active and renews October 30, 2027. However, more than a week later my account still says "Pending" with the "Purchase your membership — complete your purchase now" banner. The Apple Developer app also now shows "Enroll Now" and says enrollment through the app isn't available for my account. I haven't paid a second time because I don't want a duplicate charge. I've also submitted a request through the Contact Us form. @Apple Developer Support, could you please link my existing payment to my enrollment? I can share my order ID and enrollment details privately through an official support channel. Thank you!
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Xcode SwiftUI Preview Not Changing Device Appearance
Hello, I'm having an issue with SwiftUI Preview in Xcode. When I switch between different iPhone models, including iPhone 18 Pro, iPhone 18 Pro Max, iPhone Air, and iPhone Duo, the selected device name changes, but the actual device appearance and preview dimensions remain exactly the same. This happens in all SwiftUI projects, including newly created ones. I've tried reinstalling Xcode, clearing DerivedData and caches, and even performing a clean macOS installation, but the issue still persists. - macOS 27.0.1 - Xcode 27.2 Has anyone experienced this issue or found a solution? Thank you!
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Apple Developer Program enrollment from Russia stuck on Pending — no payment charged, Support not responding
Hello everyone, I'm experiencing an issue with my Apple Developer Program enrollment and would really appreciate assistance from Apple Developer Support or anyone who has encountered a similar problem. I'm a Russian citizen currently living in Russia, trying to enroll as an Individual developer using my real personal information. Here's my situation: October 31, 2026: I submitted my first $99 membership purchase request through the Apple Developer website. I received an "Order Acknowledgement" email, but the payment was never charged. My enrollment status remained "Pending", and the website continued showing "Purchase your membership." November 3: I submitted another purchase request. Again, I received an acknowledgement email, but no payment was charged. November 4: I contacted Apple Developer Support through the official support form. I received an automated confirmation email and a Support Case ID, but I still haven't received any response from a support representative or an explanation of the issue. Additional details: My Apple Account region is Russia. I'm using my own foreign-issued bank card. Apple never requested my passport or any additional identity verification. After entering my personal information, I was taken directly to the payment step. In the Apple Developer app on my iPhone, the Enroll Now button is disabled with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." It's now been over a week since my first enrollment attempt. I've tried the available enrollment methods and contacted official support, but I still don't know what's preventing my registration or how to proceed. I'm willing to provide any necessary documents, complete identity verification, or follow any official procedure required by Apple. To Apple Developer Support: If any Apple staff members see this post, could you please help review or escalate my existing enrollment case? I already submitted an official support request on November 4 and received a Case ID, but haven't received a response beyond the automated acknowledgement. Could you please clarify whether my enrollment is awaiting identity verification, affected by regional restrictions, or blocked by a payment processing issue? I can provide my Support Case ID, Enrollment ID, and order details privately through an official Apple support channel if needed. I simply want to complete my enrollment and publish my application on the App Store. Thank you very much for your help!
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Apple Developer Program Enrollment Stuck on Pending – Multiple Order Acknowledgements and New Enrollment
Apple Developer Program Enrollment Stuck on Pending – Multiple Order Acknowledgements I'm having ongoing issues enrolling in the Apple Developer Program. I initially enrolled through the Apple Developer website because enrollment through the Apple Developer app wasn't working. My enrollment remained in Pending status for more than a week, despite attempting the purchase multiple times. I received three separate order acknowledgement emails, but all three contained the same Order ID. However, my membership was never activated, and I couldn't proceed to App Store Connect. After waiting more than a week without a resolution, I withdrew my initial enrollment and started a new one. I'm still concerned that there might be an issue with my Apple Account or something preventing my enrollment from being processed correctly. Has anyone experienced something similar? Could the previous withdrawn enrollment or repeated purchase acknowledgements be affecting the new application? I'd appreciate any advice, especially from anyone who has managed to resolve this issue. I can provide my enrollment IDs if needed.
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Apple Developer Program enrollment payment failed repeatedly — fix was entering billing information in ALL CAPS
I spent roughly four hours troubleshooting a failed Apple Developer Program enrollment payment. The payment would not go through, and the enrollment flow gave no useful indication that the problem was the formatting of the billing information. The eventual fix in my case was simple: Enter the billing / payment information in ALL CAPITAL LETTERS. Once the information was entered in ALL CAPS, the payment processed successfully. For anyone searching for the same problem: Apple Developer Program payment failed Apple Developer enrollment payment declined Developer Program purchase failed Payment could not be completed Billing information rejected Apple Developer Program enrollment error Credit card payment failed Billing address mismatch ALL CAPS billing information Uppercase billing address Apple Developer payment verification I tried troubleshooting the card, account, enrollment process, and verification flow, but the actual issue was apparently the capitalization of the entered billing information. If Apple requires billing information to match a specific uppercase format, that requirement should be stated clearly in the enrollment form or error message. I’m posting this mainly so the solution is searchable for the next person who gets stuck on the same undocumented formatting issue. Important: This was the fix in my case. I’m not claiming Apple universally requires ALL CAPS for every enrollment payment, only that changing the billing information to ALL CAPS resolved my payment failure immediately.
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Problems with registering for the Apple Developer Program.
Hello. I'm having trouble registering as a Developer. According to the Apple Developers website, on the registration tab, I'm listed as a minor. But in my country "Nicaragua", the age of majority is 18. I am currently 19 years old. I need to use the Apple Wallet API as soon as possible, but I didn't expect to have this problem so suddenly. If anyone could help me, I submitted a report and they sent me to the Feedback Assistant.
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No response from Developer Support after 5 emails, as a paying Apple Developer Program member
Hello, I’m a paid Apple Developer Program member and I want to share my frustration with Apple Developer Support. I have emailed Developer Support 5 times about my App Store Connect issue and have received no reply at all. My case ID is 30000005720177, but nobody has updated me on it in any way. For a company of Apple’s size, this level of unresponsiveness is unacceptable. I pay for my membership, so I expect at least basic communication. What I think needs to change: Clear status updates: Even if a fix takes time, developers should be told so properly, with an estimated timeline. A real contact person: A case ID alone is not enough. There should be a named person or team we can follow up with. 24/7 live support: Apple has developers in almost every country and time zone. Round-the-clock live support should be standard for a company this big. I’m very disappointed with this experience. If anyone from Apple sees this, I’d really appreciate a response on my case 30000005720177. If other developers have run into the same problem, I’d like to hear how you got a response. Thank you.
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Blocked on Developer Enrollment: "ID Verification Rejected" on iPhone & Payment Freeze on iPad
Hi everyone, I am completely stuck trying to enroll in the Apple Developer Program and could really use some community insight or advice on how to get this resolved. I'm facing two major technical roadblocks across different devices: "ID Verification Rejected" (iPhone 14 Pro Max): My verification attempt in the Apple Developer app was rejected. The status is currently stuck on "ID Verification Rejected," and the option to retry or re-upload my ID is completely grayed out/inactive. Payment Step Freezing (iPad): When I tried to complete the enrollment process using my iPad instead, the system completely freezes at the payment step and does not let me process the transaction. I have already submitted a support ticket to Apple Developer Support regarding the rejection and enrollment issues, but I have not received any response yet. Has anyone experienced this double-blocker before? Is there any workaround to force reset the verification status, or do I just have to wait for Apple Support to clear it manually? Any tips or experiences would be greatly appreciated. Thanks!
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Help Needed: Account locked out of support options (Case ID: 103015870167)
Hello, I have an urgent issue with my developer account and currently have an open support case (Case ID: 103015870167). Unfortunately, I am receiving no email responses, and every single contact/call option across all categories in my developer portal is completely grayed out. I am entirely unable to reach support through the standard channels. Could a forum administrator please help escalate this internally to the developer support team? Thank you.
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Individual enrollment paid on Oct 25 (invoice issued, ID verified) still Pending after 15 days - Enrollment ID 84RCWNZFNH
Hello Apple Developer Support, My individual enrollment in the Apple Developer Program has been stuck in "Pending" for 15 days, even though the payment was charged and invoiced and my identity documents were confirmed as received. Enrollment ID: 84RCWNZFNH Order: D005402389 (US$99, October 25, 2026) Invoice: MD24187808 Support cases: 102998864849 and 103017960129 Timeline: Oct 25: payment completed, order acknowledgement and invoice received. Oct 26: Apple asked for identity verification. I sent my documents and received "We received your documents" the same day. Oct 29, Nov 3, Nov 9: follow-ups through Contact Us. I only received automatic replies. Current status: developer.apple.com/account still shows "Pending" and "Purchase your membership / Complete your purchase". It looks like my payment was not linked to my enrollment. I have not paid a second time to avoid a duplicate charge, and I have not withdrawn the enrollment. Phone support shows as "unavailable" when I try to request a call. Could someone please link order D005402389 to enrollment 84RCWNZFNH and activate my membership, or tell me what is still missing? I can provide anything else privately through my support case. Thank you, Oswaldo
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App ID prefix migration needed, but Developer Support rejects my account email
I need Apple’s assistance migrating a legacy App ID prefix to my Team ID to add a native macOS app to an existing iOS app as a universal purchase. Mac validation fails because the generated provisioning profile uses the legacy prefix for com.apple.application-identifier. This matches the issue discussed here: https://developer.apple.com/forums/thread/835497 However, Developer Support’s contact form rejects my prefilled Apple Account email with “This email address isn’t valid.” I checked my account details and retried in a private browser session. Phone support is unavailable. How can I reach the Developer Program team to request this migration when the contact form will not accept my request?
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Not Able to enter the email verification code that Apple sent me
I'm enrolling on Apple Developer program and when they sent me a code to my work email, I get the code and return to Apple registration page to enter the verification code that I got, there is no where to input or paste the code. And there's no link from the email that you can click to verify your email. After I resend the code and did one refresh, I was locked out and told to contact apple to continue. I contacted them via email, got a response after more than 2 weeks saying the issue is resolved and that I can now continue. But when I came back to finish theregistration, it was the same thing again. Code was sent, go the code but no where in paste or input the code. I refreshed 3 times and was ocked out again. I'm tired of waiting. Does anyone know how to fix this issue? Is there a way to call Apple developer team?
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Connecting Gitlab repo to Xcode Cloud. An unexpected error has occurred with the repository. Please try again.
I'm getting this error when trying to connect my Gitlab repository to Xcode Cloud. This is the first time this has occurred; it's mostly gone pretty seamlessly in the past, and all my other projects run from Gitlab repos. Note it also fails in Xcode (not just on the web). Connecting Xcode Cloud with your source control provider was incomplete. An unexpected error has occurred with the repository. Please try again.
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URGENT: Portal Bug Blocking App Transfer (Team ID: DNQ8PB6F6V)
Hello Apple Developer Support, I am writing from the destination account because we haven't received a reply in days. We urgently need to complete an app transfer, but the source Account Holder (lich666black@gmail.com, Team ID: DNQ8PB6F6V) is blocked by a backend bug. The Issue on the Source Account: App Store Connect requires them to accept the new License Agreement. However, developer.apple.com loads an empty team list and defaults to an old "Deprecated" profile. Clicking "Enroll" gives the error: "Your Apple Account is already associated with the Account Holder of a membership." Using the macOS Developer app is impossible due to OS limits on their Mac. Because of this endless loop, the owner cannot accept the agreement or initiate the app transfer to me. Action Required: Please fix their profile sync so they can see Team ID DNQ8PB6F6V and sign the agreement, OR manually assist us in executing this app transfer.
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Apple Developer Enrollment still pending after 5 weeks.
I have emailed with 0 response. Case ID: 103011830557 It also says phone support is currently unavailable. I am at a lose on how to proceed. I don't know if this is normal or if there is something wrong with my enrollment. It seems there is nobody to contact to get any info or help. Has anyone else waited this long? Or is there something I am missing that I need to do? It says Enrollment is being processed, with an Enrollment ID but no payment has gone through. It has said this for about 4 weeks now.
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Pending membership conversion from individual to organization
Hi everyone, I’m waiting for my Apple Developer Program membership to be converted from an individual to an organization. I was told it would be processed within one day, but that timeframe has passed and the conversion is still pending. I haven’t received any status updates, and I haven’t been able to find a phone number to reach the team handling my request. My support case ID is 30000007443153. Could someone from Apple help me check the status or explain the next steps? Please let me know if any additional information or action is needed from me to complete the conversion. Thank you for your help.
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Simulator and Canvas 27.3 "identityservicesd quit unexpectedly"
Anyone working with the 27.3 devices beta in Xcode 27.3 on macOS 27.3? Canvas and device hub/simulator are throwing this error while open, several on first load, then periodically (not sure of the periodicity). Any help is appreciated. Not sure if it's impacting at the code or app, but it is interfering with active work (it assumes modal position while working). Can reproduce from Device Hub only (all other apps, including XCode closed), screencast here - demos 27.2 for the time it is started no errors, 27.3 as soon as it is started "identityservicesd quit unexpectedly" errors. Looks like stages in the rendering also - noticed dock not displayed, error, then dock displayed, next - home icons not displayed, error, then home icons displayed, etc. https://app.screencast.com/iK0BaVIVpjt0O
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Apple Developer Program paid but not reflecting
Hi, I enrolled in the Apple Developer Program as an individual through the Apple Developer app on my iPhone on October 31, 2026 (Philippines). The ₱4,490 payment went through via GCash, and the purchase appears in my Apple Account's purchase history. My subscription shows as active and renews October 30, 2027. However, more than a week later my account still says "Pending" with the "Purchase your membership — complete your purchase now" banner. The Apple Developer app also now shows "Enroll Now" and says enrollment through the app isn't available for my account. I haven't paid a second time because I don't want a duplicate charge. I've also submitted a request through the Contact Us form. @Apple Developer Support, could you please link my existing payment to my enrollment? I can share my order ID and enrollment details privately through an official support channel. Thank you!
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Xcode SwiftUI Preview Not Changing Device Appearance
Hello, I'm having an issue with SwiftUI Preview in Xcode. When I switch between different iPhone models, including iPhone 18 Pro, iPhone 18 Pro Max, iPhone Air, and iPhone Duo, the selected device name changes, but the actual device appearance and preview dimensions remain exactly the same. This happens in all SwiftUI projects, including newly created ones. I've tried reinstalling Xcode, clearing DerivedData and caches, and even performing a clean macOS installation, but the issue still persists. - macOS 27.0.1 - Xcode 27.2 Has anyone experienced this issue or found a solution? Thank you!
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Apple Developer Program enrollment from Russia stuck on Pending — no payment charged, Support not responding
Hello everyone, I'm experiencing an issue with my Apple Developer Program enrollment and would really appreciate assistance from Apple Developer Support or anyone who has encountered a similar problem. I'm a Russian citizen currently living in Russia, trying to enroll as an Individual developer using my real personal information. Here's my situation: October 31, 2026: I submitted my first $99 membership purchase request through the Apple Developer website. I received an "Order Acknowledgement" email, but the payment was never charged. My enrollment status remained "Pending", and the website continued showing "Purchase your membership." November 3: I submitted another purchase request. Again, I received an acknowledgement email, but no payment was charged. November 4: I contacted Apple Developer Support through the official support form. I received an automated confirmation email and a Support Case ID, but I still haven't received any response from a support representative or an explanation of the issue. Additional details: My Apple Account region is Russia. I'm using my own foreign-issued bank card. Apple never requested my passport or any additional identity verification. After entering my personal information, I was taken directly to the payment step. In the Apple Developer app on my iPhone, the Enroll Now button is disabled with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." It's now been over a week since my first enrollment attempt. I've tried the available enrollment methods and contacted official support, but I still don't know what's preventing my registration or how to proceed. I'm willing to provide any necessary documents, complete identity verification, or follow any official procedure required by Apple. To Apple Developer Support: If any Apple staff members see this post, could you please help review or escalate my existing enrollment case? I already submitted an official support request on November 4 and received a Case ID, but haven't received a response beyond the automated acknowledgement. Could you please clarify whether my enrollment is awaiting identity verification, affected by regional restrictions, or blocked by a payment processing issue? I can provide my Support Case ID, Enrollment ID, and order details privately through an official Apple support channel if needed. I simply want to complete my enrollment and publish my application on the App Store. Thank you very much for your help!
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Apple Developer Program Enrollment Stuck on Pending – Multiple Order Acknowledgements and New Enrollment
Apple Developer Program Enrollment Stuck on Pending – Multiple Order Acknowledgements I'm having ongoing issues enrolling in the Apple Developer Program. I initially enrolled through the Apple Developer website because enrollment through the Apple Developer app wasn't working. My enrollment remained in Pending status for more than a week, despite attempting the purchase multiple times. I received three separate order acknowledgement emails, but all three contained the same Order ID. However, my membership was never activated, and I couldn't proceed to App Store Connect. After waiting more than a week without a resolution, I withdrew my initial enrollment and started a new one. I'm still concerned that there might be an issue with my Apple Account or something preventing my enrollment from being processed correctly. Has anyone experienced something similar? Could the previous withdrawn enrollment or repeated purchase acknowledgements be affecting the new application? I'd appreciate any advice, especially from anyone who has managed to resolve this issue. I can provide my enrollment IDs if needed.
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Apple Developer Program enrollment payment failed repeatedly — fix was entering billing information in ALL CAPS
I spent roughly four hours troubleshooting a failed Apple Developer Program enrollment payment. The payment would not go through, and the enrollment flow gave no useful indication that the problem was the formatting of the billing information. The eventual fix in my case was simple: Enter the billing / payment information in ALL CAPITAL LETTERS. Once the information was entered in ALL CAPS, the payment processed successfully. For anyone searching for the same problem: Apple Developer Program payment failed Apple Developer enrollment payment declined Developer Program purchase failed Payment could not be completed Billing information rejected Apple Developer Program enrollment error Credit card payment failed Billing address mismatch ALL CAPS billing information Uppercase billing address Apple Developer payment verification I tried troubleshooting the card, account, enrollment process, and verification flow, but the actual issue was apparently the capitalization of the entered billing information. If Apple requires billing information to match a specific uppercase format, that requirement should be stated clearly in the enrollment form or error message. I’m posting this mainly so the solution is searchable for the next person who gets stuck on the same undocumented formatting issue. Important: This was the fix in my case. I’m not claiming Apple universally requires ALL CAPS for every enrollment payment, only that changing the billing information to ALL CAPS resolved my payment failure immediately.
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Problems with registering for the Apple Developer Program.
Hello. I'm having trouble registering as a Developer. According to the Apple Developers website, on the registration tab, I'm listed as a minor. But in my country "Nicaragua", the age of majority is 18. I am currently 19 years old. I need to use the Apple Wallet API as soon as possible, but I didn't expect to have this problem so suddenly. If anyone could help me, I submitted a report and they sent me to the Feedback Assistant.
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No response from Developer Support after 5 emails, as a paying Apple Developer Program member
Hello, I’m a paid Apple Developer Program member and I want to share my frustration with Apple Developer Support. I have emailed Developer Support 5 times about my App Store Connect issue and have received no reply at all. My case ID is 30000005720177, but nobody has updated me on it in any way. For a company of Apple’s size, this level of unresponsiveness is unacceptable. I pay for my membership, so I expect at least basic communication. What I think needs to change: Clear status updates: Even if a fix takes time, developers should be told so properly, with an estimated timeline. A real contact person: A case ID alone is not enough. There should be a named person or team we can follow up with. 24/7 live support: Apple has developers in almost every country and time zone. Round-the-clock live support should be standard for a company this big. I’m very disappointed with this experience. If anyone from Apple sees this, I’d really appreciate a response on my case 30000005720177. If other developers have run into the same problem, I’d like to hear how you got a response. Thank you.
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2
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Blocked on Developer Enrollment: "ID Verification Rejected" on iPhone & Payment Freeze on iPad
Hi everyone, I am completely stuck trying to enroll in the Apple Developer Program and could really use some community insight or advice on how to get this resolved. I'm facing two major technical roadblocks across different devices: "ID Verification Rejected" (iPhone 14 Pro Max): My verification attempt in the Apple Developer app was rejected. The status is currently stuck on "ID Verification Rejected," and the option to retry or re-upload my ID is completely grayed out/inactive. Payment Step Freezing (iPad): When I tried to complete the enrollment process using my iPad instead, the system completely freezes at the payment step and does not let me process the transaction. I have already submitted a support ticket to Apple Developer Support regarding the rejection and enrollment issues, but I have not received any response yet. Has anyone experienced this double-blocker before? Is there any workaround to force reset the verification status, or do I just have to wait for Apple Support to clear it manually? Any tips or experiences would be greatly appreciated. Thanks!
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133
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Help Needed: Account locked out of support options (Case ID: 103015870167)
Hello, I have an urgent issue with my developer account and currently have an open support case (Case ID: 103015870167). Unfortunately, I am receiving no email responses, and every single contact/call option across all categories in my developer portal is completely grayed out. I am entirely unable to reach support through the standard channels. Could a forum administrator please help escalate this internally to the developer support team? Thank you.
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Individual enrollment paid on Oct 25 (invoice issued, ID verified) still Pending after 15 days - Enrollment ID 84RCWNZFNH
Hello Apple Developer Support, My individual enrollment in the Apple Developer Program has been stuck in "Pending" for 15 days, even though the payment was charged and invoiced and my identity documents were confirmed as received. Enrollment ID: 84RCWNZFNH Order: D005402389 (US$99, October 25, 2026) Invoice: MD24187808 Support cases: 102998864849 and 103017960129 Timeline: Oct 25: payment completed, order acknowledgement and invoice received. Oct 26: Apple asked for identity verification. I sent my documents and received "We received your documents" the same day. Oct 29, Nov 3, Nov 9: follow-ups through Contact Us. I only received automatic replies. Current status: developer.apple.com/account still shows "Pending" and "Purchase your membership / Complete your purchase". It looks like my payment was not linked to my enrollment. I have not paid a second time to avoid a duplicate charge, and I have not withdrawn the enrollment. Phone support shows as "unavailable" when I try to request a call. Could someone please link order D005402389 to enrollment 84RCWNZFNH and activate my membership, or tell me what is still missing? I can provide anything else privately through my support case. Thank you, Oswaldo
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