Individual enrollment stuck for weeks — ID verification fails repeatedly, no active Enroll button, payment made with no activation

Case ID: 20000117609350 I've been stuck in the Apple Developer Program (Individual) enrollment process for several weeks and support has not been able to resolve it. Details: During identity verification, I attempted to upload my national ID, passport, and driver's license (multiple attempts, different lighting/settings). Every attempt failed with a message that the document could not be verified, despite the images being clear and valid. After these failed attempts, the enrollment/ID verification step became inaccessible. I now only see a payment screen — no active "Enroll" button. I submitted payment ($99) in good faith. It has now been a while with no activation. I created a second Apple ID and attempted enrollment again from scratch. The same identity verification failure occurred. I have submitted multiple email support requests referencing my Case ID. Each response has been the generic instruction to "go back and enroll through the Apple Developer app," which doesn't help since the enrollment step itself is inaccessible. Has anyone experienced this same loop and found a way to get it escalated to a human reviewer, or get a manual document upload option instead of the automated scanner? Any guidance on getting this routed to the Enrollment Operations / Identity Verification team would be appreciated.