Account suspended due to automated 14-day timeout during address verification

Same issue here.

I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted.

I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead.

Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update.

I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable.

Team ID: Q84WVJLV4M — Case number: 102919611983

If I hear anything useful, I'll post an update here.

@nseregaa Please check your developer account now. I was able to accept the agreement. Its working for me. I sent a frustrated email and mentioned how it was broken

If anyone’s curious, there’s still no change in my status. Phone calls, chats with support, and uploading the documents three times in a row haven’t helped at all. It’s been over a month, and I still can’t get verified

Same here , been waiting for weeks for a response . Cant update my apps or anything

Also getting a callback is useless because their call centre is unable to directly communicate with the people managing this account stuff.

Its as if they’ve designed the organisational structure to have no accountability to customers when things like this happen