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No access to apple developer account
I have enrolled for being a developer 10.03. I have received an order acknowledgment email on 10th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? 
I would greatly appreciate it if could help me solve this problem as soon as possible. Thank you so much.
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124
Mar ’25
Shared dependencies between test and production code creates library duplication
When test support code relies on production code, a diamond can occur. If this occurs across packages, it can lead to duplicated symbols and incorrect behavior at runtime despite no warnings at build time. This only occurs in Xcode and top-level application testing. This doesn't occur when the code being tested is in a separate package. I'm trying to understand how to correctly manage shared test support code which needs to access production code, or if this is the correct way and it is an Xcode bug. For a minimized example project, see https://github.com/rnapier/SupportCode. The setup includes three packages: Dependencies, which manages all the dependencies for the app and tests; Core which contains core logic and test support; and Feature, which relies on Core an contains feature-related logic and test support. Building this system causes Core.framework to show up three times in DerivedData: ./App.app/PlugIns/AppTests.xctest/Frameworks/Core_59974D35D_PackageProduct.framework ./App.app/Frameworks/Core_59974D35D_PackageProduct.framework ./PackageFrameworks/Core_59974D35D_PackageProduct.framework When unit tests are run, there is a collision on the symbol for Keychain: objc[48914]: Class _TtC8Keychain8Keychain is implemented in both /Users/ornapier/Library/Developer/Xcode/DerivedData/App-grdjljgevqofhqgflgtrqvhvbtej/Build/Products/Debug-iphonesimulator/PackageFrameworks/Core_59974D35D_PackageProduct.framework/Core_59974D35D_PackageProduct (0x100a98118) and /Users/ornapier/Library/Developer/CoreSimulator/Devices/216C441E-4AE5-45EC-8E52-FA42D8562365/data/Containers/Bundle/Application/7197F2F2-EB26-42FF-B7DB-67116159897D/App.app/PlugIns/AppTests.xctest/AppTests (0x1011002c0). One of the two will be used. Which one is undefined. This is not a benign warning. There are two distinct copies of _TtC8Keychain8Keychain and test cases will access one and the app will access a different one. This leads to mismatches when accessing static instances such as .shared. I believe this dependency graph should work, and it does work as long as the top-level testing system is a Swift module. But if it is the application, it builds successfully, but behaves incorrectly in subtle ways.
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534
Feb ’25
Bluetooth issues - iOS 18.4 beta and before
Bluetooth connection is very buggy since updating to iOS 18.4. Beta X (with all betas) Airpods Pro 2 most of the time don't connect directly with my Iphone 15 Max. I have to disable bluetooth and then the connection works find. This issue ist not only with my Airpods, but also with the car, ... Very annoyinig. I reset the network settings. But this didn't help. Any suggestion how to fix this? I hear from quite a few people that they have bluetooth issues with iOS 18.X. Hope Apple fixes this soon.
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511
Mar ’25
XCode Error Code: Failed to Save
I have a Mac Mini (M4) running macOS Sequoia 15.3.1. I very recently downloaded and installed the current version of XCode from the app store. I have not added any extensions - it's a vanilla, un-customized, un-enhanced installation. I have two user profiles (accounts) on my Mac: one Administrator and one Standard, each using a different apple account. I am using the Standard user account to learn XCode. When I attempt to set up a project, I get an error message when Xcode initially tries to save the (provided) project template file. The error states: "Failed to save Project2.xcodeproj. The backing file has been modified outside of XCode." I am using a NAS drive to store my project file. I have also tried saving it to the Desktop. It makes no difference to the error wherever the file is being saved. Similarly, I tried changing the Standard user account to an Administrator account to see if it was a privileges problem. Again, it made no difference to the error message. (So I changed the account back to a Standard user). I have tried googling the error but I only find references to problems related to extension/add-in products to XCode: none of which have I added to my XCode installation. I am attaching screenshots of the steps through the project creation process. Hopefully someone can tell me what I am doing wrong or what the problem is. Thank you.
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321
Mar ’25
How to Export OBJ with Texture (JPG + MTL) from ARKit LiDAR Scan in iOS?
I am using ARKit with RealityKit to scan objects using LiDAR on iOS. I can generate an OBJ file from ARMeshAnchors, but I am missing the texture export (JPG + MTL). What I Have So Far: Successfully capturing mesh using ARMeshAnchor. Converting mesh into MDLAsset and exporting .obj. I need help generating the .jpg texture and linking it to the .mtl file. private func exportScannedObject() { guard let camera = arView.session.currentFrame?.camera else { return } func convertToAsset(meshAnchors: [ARMeshAnchor]) -> MDLAsset? { guard let device = MTLCreateSystemDefaultDevice() else {return nil} let asset = MDLAsset() for anchor in meshAnchors { let mdlMesh = anchor.geometry.toMDLMesh(device: device, camera: camera, modelMatrix: anchor.transform) // Apply a gray material to the mesh let material = MDLMaterial(name: "GrayMaterial", scatteringFunction: MDLScatteringFunction()) material.setProperty(MDLMaterialProperty(name: "baseColor", semantic: .baseColor, float3: SIMD3(0.5, 0.5, 0.5))) // Gray color if let submeshes = mdlMesh.submeshes as? [MDLSubmesh] { for submesh in submeshes { submesh.material = material } } asset.add(mdlMesh) } return asset } func export(asset: MDLAsset) throws -> URL { let directory = FileManager.default.urls(for: .documentDirectory, in: .userDomainMask).first! let url = directory.appendingPathComponent("scaned.obj") if MDLAsset.canExportFileExtension("obj") { do { try asset.export(to: url) return url } catch let error { fatalError(error.localizedDescription) } } else { fatalError("Can't export USD") } } if let meshAnchors = arView.session.currentFrame?.anchors.compactMap({ $0 as? ARMeshAnchor }), let asset = convertToAsset(meshAnchors: meshAnchors) { do { let url = try export(asset: asset) showScanPreview(url) } catch { print("export error") } } } extension ARMeshGeometry { func vertex(at index: UInt32) -> SIMD3<Float> { assert(vertices.format == MTLVertexFormat.float3, "Expected three floats (twelve bytes) per vertex.") let vertexPointer = vertices.buffer.contents().advanced(by: vertices.offset + (vertices.stride * Int(index))) let vertex = vertexPointer.assumingMemoryBound(to: SIMD3<Float>.self).pointee return vertex } // helps from StackOverflow: // https://stackoverflow.com/questions/61063571/arkit-3-5-how-to-export-obj-from-new-ipad-pro-with-lidar func toMDLMesh(device: MTLDevice, camera: ARCamera, modelMatrix: simd_float4x4) -> MDLMesh { func convertVertexLocalToWorld() { let verticesPointer = vertices.buffer.contents() for vertexIndex in 0..<vertices.count { let vertex = self.vertex(at: UInt32(vertexIndex)) var vertexLocalTransform = matrix_identity_float4x4 vertexLocalTransform.columns.3 = SIMD4<Float>(x: vertex.x, y: vertex.y, z: vertex.z, w: 1) let vertexWorldPosition = (modelMatrix * vertexLocalTransform).columns.3 let vertexOffset = vertices.offset + vertices.stride * vertexIndex let componentStride = vertices.stride / 3 verticesPointer.storeBytes(of: vertexWorldPosition.x, toByteOffset: vertexOffset, as: Float.self) verticesPointer.storeBytes(of: vertexWorldPosition.y, toByteOffset: vertexOffset + componentStride, as: Float.self) verticesPointer.storeBytes(of: vertexWorldPosition.z, toByteOffset: vertexOffset + (2 * componentStride), as: Float.self) } } convertVertexLocalToWorld() let allocator = MTKMeshBufferAllocator(device: device); let data = Data.init(bytes: vertices.buffer.contents(), count: vertices.stride * vertices.count); let vertexBuffer = allocator.newBuffer(with: data, type: .vertex); let indexData = Data.init(bytes: faces.buffer.contents(), count: faces.bytesPerIndex * faces.count * faces.indexCountPerPrimitive); let indexBuffer = allocator.newBuffer(with: indexData, type: .index); let submesh = MDLSubmesh(indexBuffer: indexBuffer, indexCount: faces.count * faces.indexCountPerPrimitive, indexType: .uInt32, geometryType: .triangles, material: nil); let vertexDescriptor = MDLVertexDescriptor(); vertexDescriptor.attributes[0] = MDLVertexAttribute(name: MDLVertexAttributePosition, format: .float3, offset: 0, bufferIndex: 0); vertexDescriptor.layouts[0] = MDLVertexBufferLayout(stride: vertices.stride); let mesh = MDLMesh(vertexBuffer: vertexBuffer, vertexCount: vertices.count, descriptor: vertexDescriptor, submeshes: [submesh]) return mesh } } What I Need Help With: How do I generate the JPG texture from the AR scene? How do I save an MTL file linking the OBJ model to the texture? How can I correctly apply the texture when viewing the OBJ in an external 3D viewer? I appreciate any guidance, including sample code or resources! If you have a complete working solution, I’d love to discuss further via private channels.
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482
Feb ’25
CoreBluetooth Scan not working when OS upgraded to 18.3.1
Hi, I currently have an app that connect to an arduno via CoreBluetooth. However, the app no longer discovers the arduino when the operating system was upgraded to iOS 18.3.1, however on iOS version 17.6.1 the ardiuno was discoverable I was able to test this theory on two different phones each with different iOS versions. Why are my peripherals no longer being discovered with this update? and what is the solution?
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218
Mar ’25
Preview broken
Hello, I am doing the SwiftUI tutorial with Xcode 16.2 For the watch app the simulator working fine but the preview keep saying “This app cannot run on the selected target device.” while the preview is working …… For the macOS part the simulator working fine but the preview is totally broken with -> ”ContentView.swift” not found in any targets. While it is correctly added to the target … Please fix or make tutorial clear.
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158
Feb ’25
Migrate Entitlement to Capability
I work on an app that has the com.apple.developer.mail-client entitlement. We're interested in trying out Xcode Cloud, and one of the project and workspace requirements is to use automatic code signing. We do not do this at the moment because it's not compatible with the additional entitlement. My understanding is that we can migrate to automatic code signing if we migrate the additional entitlement to a capability and that to accomplish this our account holder needs to submit a request (see the last section of that page). We submitted the request a little over 3 weeks ago, but so far we haven't heard any updates. We also tried reaching out directly to the email address linked in the com.apple.developer.mail-client docs, but have not heard back. We're now posting here to see if anyone can provide some guidance on whether there are other steps to complete or contacts to whom we should reach out. Thanks!
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274
Mar ’25
Developer Enrollment verification unsuccesful error %%USE_I18N_STRING_ERROR%%
Hi, I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful. Would you be able to check the status of my application and if there is anything we need to do for verification? Thank you for your time and help! -Bob
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352
Mar ’25
Apple Developer Program Enrollment keep cancelling my payment after 1 day
Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help? We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!
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242
Feb ’25
Configuring "high frequency sampling"
Hey folks, We are looking for a way to increase the sampling frequency beyong what's currently called "high frequency sampling" for CPU profiler (or time profiler -- doesn't really matter for us). We are aware that this is not offered through the UI but wondering if we can somehow experimentally enable this via the .tracetemplate (plist). Basically, we see that samplingRate exists (in the plist) but don't see it having an effect on the actual runs. The resulting trace file always lists sample-rate-micro-seconds="1000" for the data table. E.g., <table trigger="time" pmc-events="Cycles" target-pid="SINGLE" schema="counters-profile" needs-kernel-callstack="0" sample-rate-micro-seconds="1000"/> Cheers
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312
Feb ’25
Custom font not support in Xcode 16.3
I'm experiencing an issue with a custom font not loading properly in Xcode 16.3. The font files are included in the bundle, listed in Info.plist, and verified for correct names using UIFont.familyNames, but they still don't appear at runtime. Has anyone else run into this with Xcode 16.3? Could this be related to recent changes in asset packaging or font catalogs?
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96
Apr ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violations of certain terms. We are both surprised and deeply anxious about this decision. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could contact you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request.” We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to reach out for assistance. Secondly, I would like to emphasize that the “mathos ai” application operated under this account currently has over 3 million active users. Our application has consistently maintained a high user rating of 4.6 and a record of excellent service. The immediate deletion of our account has rendered the service inaccessible to a large number of customers who use Apple products, severely impacting their experience. We believe that this decision does not align with the shared values of customer care that both Apple and we have always upheld. We have always been proactive in handling user accounts, refunds, and payment issues, and we continuously strive to provide high-quality service to our users. Consequently, we are puzzled by the reason for the account suspension and believe that there might be some misunderstanding or miscommunication. We sincerely hope to connect with the relevant Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns and restore our service. Thank you very much for taking the time to read our email. We look forward to your prompt response so that we can resolve this issue and jointly safeguard the interests of our valued customers. Sincerely, Tianwei Yue
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467
Feb ’25