General: Forums topic: Family Controls Forums tag: Family Controls Configuring Family Controls documentation Requesting the Family Controls entitlement documentation Screen Time Technology Frameworks documentation FamilyControls documentation What's new in Screen Time API video Meet the Screen Time API video

Hi everyone, I'm building an iOS app that uses a DeviceActivityMonitor app extension as part of the Screen Time / Family Controls API. Every time I try to upload my IPA to App Store Connect, the validation fails with this error: "Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.deviceactivity.monitor, in the Info.plist of 'Alexandria.app/PlugIns/AlexandriaActivityMonitor.appex' is invalid." Error Domain=IrisAPI Code=-19241, iris-code=STATE_ERROR.VALIDATION_ERROR What I have verified (everything looks correct): NSExtensionPointIdentifier = com.apple.deviceactivity.monitor NSExtensionPrincipalClass = AlexandriaActivityMonitor.AlexandriaActivityMonitorExtension (correctly resolved in the compiled binary, verified with plutil -p) The Swift class correctly subclasses DeviceActivityMonitor CFBundleShortVersionString matches the main app Both the main app and extension provisioning profiles explicitly contain com.apple.developer.family-controls = true (verified by inspecting embedded.mobileprovision inside the IPA) The binary code signature itself contains com.apple.developer.family-controls = true (verified with codesign -d --entitlements :-) Family Controls entitlement was requested and approved in the Developer Portal for both App IDs Tested with both Xcode 26.2 (iOS 26 SDK) and Xcode 16.4 (iOS 18 SDK) — same error in both cases The IPA is structurally correct. The error comes purely from Apple's server-side IrisAPI validator and does not correspond to anything I can identify or fix in the code or configuration. Has anyone successfully submitted an app with a DeviceActivityMonitor extension to App Store Connect recently? Is there a backend approval requirement for com.apple.deviceactivity.monitor beyond the standard Family Controls entitlement approval? Could this be a known validator bug for this specific extension type? Any help appreciated.

Hello, I am facing a critical issue where the Family Controls (Distribution) entitlement is not being applied to my app extensions, despite the main app ID being approved. Main App ID: com.hayashikento.focuspact (Approved on March 13) Extension ID 1: com.hayashikento.focuspact.ShieldActionExtension (Pending/Not visible) Extension ID 2: com.hayashikento.focuspact.ShieldConfigurationExtension (Pending/Not visible) I have submitted requests multiple times, but the entitlement does not appear in the "Capability Requests" for these extensions in the Certificates, Identifiers & Profiles portal. Furthermore, I am unable to contact Developer Support because the "Contact Us" form on the developer website consistently shows a "Request error" or freezes on the submission page. Since I am completely blocked from TestFlight distribution, could someone from Apple please look into my account (Team ID: UHG4J7F7NH) and manually sync these entitlements? Thank you for your help.

Hi, I’m requesting the Family Controls distribution capability for my app and its extensions. The main app bundle ID was approved within 1 day. However, I later realized the associated extensions (Shield Configuration, Device Activity Monitor, Device Activity Report) also require separate approval. I submitted those extension requests 4 days ago, and they are still in "Submitted" with no updates. This is currently blocking me from proceeding with TestFlight/App Store submission, since the extensions require the approved capability. Is this delay expected for extension bundle IDs? Thanks for your help.

Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.

Hello, We recently resubmitted our Family Controls (Distribution) request with a much more detailed explanation after our previous declined. Our entire app (including an extension) depends on this capability, and right now we’re completely blocked from launching. Months of work are stuck at this final step and it’s honestly becoming very stressful with no visibility on the timeline. If anyone has experience with the approval timeline after resubmitting, or if someone from Apple could help look into it, it would truly mean a lot. 4C6XLQWZQY Y5JJ7GT6BP 3ZBSC333WU Thank you

Hi, I submitted a Family Controls (Distribution) entitlement request on March 9, 2026 for my iOS app, but I still have not received any approval, rejection, or other status update. At this point, I’m mainly trying to understand: whether this waiting time is currently normal, whether there is any way to check if the request is actually under review, and whether Apple provides any follow-up if more information is needed. This is blocking my progress, because the app depends on the Screen Time / Family Controls APIs. Has anyone recently experienced similar delays, and is there any recommended next step besides waiting? Thanks. Imi

Hello, my app is frequently loosing / forgetting the Screen Time Permission that had been granted previously on iOS 26. I have experienced it myself, sysdiagnose is in this radar: FB18997699 But also also my App Store users who have updated to iOS 26 already have reported this bug. It would be great if Apple could ensure that this bug is addressed before iOS 26 is released to the public.

DeviceActivityReportExtension sandbox blocks all output channels — how to export resolved Application.bundleIdentifier? Application.bundleIdentifier only resolves to a non-nil value inside a DeviceActivityReportExtension (ExtensionKit/XPC). The main app and DeviceActivityMonitor extension always return nil. However, the Report Extension's sandbox silently blocks every output channel I've tested: UserDefaults (App Group): Reads succeed, writes silently dropped File writes (App Group container): Fail silently or throw HTTP requests: Network blocked entirely Local Notifications: "Couldn't communicate with a helper application" UIPasteboard: Writes silently fail iCloud KVS: synchronize() returns false Both targets share the same com.apple.security.application-groups entitlement and group identifier. The main app reads and writes to the shared container normally — only the extension's writes fail. This means resolved bundle identifiers can only be rendered in the extension's own SwiftUI view and cannot be communicated anywhere else. My question: Is this sandbox restriction intentional? If so, what is the recommended mechanism for the host app (or a backend) to obtain the resolved bundle identifiers that only the Report Extension can access? Environment: Xcode 16.3, iOS 18.3, physical device. Sample project: https://drive.google.com/file/d/1DPyN2BCUt5p-RKEPA0zsDFFEvgZVHlS_/view?usp=sharing — a minimal two-target project that demonstrates every failing channel. Run on a physical device, grant Screen Time access, select apps, and observe that bundle ID resolution shows PASS but all write channels show FAIL.

Hi there, Starting with iOS 26.2 RC, all my DeviceActivityMonitor.eventDidReachThreshold get activated immediately as I pick up my iPhone for the first time, two nights in a row. Feedback: FB21267341 There's always a chance something odd is happening to my device in particular (although I can't recall making any changes here and the debug logs point to the issue), but just getting this out there ASAP in case others are seeing this (or haven't tried!), and it's critical as this is the RC. DeviceActivityMonitor.eventDidReachThreshold issues also mentioned here: https://developer.apple.com/forums/thread/793747; but I believe they are different and were potentially fixed in iOS 26.1, but it points to this part of the technology having issues and maybe someone from Apple has been tweaking it.

A screen time app I'm making has started telling users that their limit was reached even when they're far below their limit for the day (sometimes even at 0 minutes for the day). This issue only started happening after upgrading my software to iOS 26.2. Is this happening to anyone else? If so how have you found any solutions or does anyone know of any changes that could be causing this? Any help would be appreciated.

Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you

Hi, I’m building an iOS app called SocialLite using Apple’s Screen Time APIs, primarily FamilyControls and ManagedSettings. My goal is to block access to the Instagram app itself, while still allowing the user to receive and see Instagram notifications. Right now, when I apply the shield/block using the Screen Time API, the Instagram app is blocked as expected, but its notifications also appear to be blocked/suppressed at the same time. What I’m trying to achieve: Block the Instagram app from being opened Still allow Instagram notifications to come through normally Current behavior: The app is blocked Notifications are also blocked or no longer visible My question: Is there any supported way with Apple’s Screen Time API / ManagedSettings to shield or block an app while still allowing that app’s notifications? Or are app access and notifications tied together by design when a shield is applied? If this behavior is expected, I’d appreciate confirmation from Apple or guidance on whether there is another supported approach. Thanks.

Hi One of the new Family Control API's requires the new "Family Controls App & Website Usage" capability but it appears to be missing in the latest Xcode beta (26.4 B2). MacOS and iOS all running 26.4 Beta 3. Does anyone know if we have to wait for Xcode 26.4 Beta 3 and it's associated SDK's for this one to become available?

I've already submitted multiple cases about this issue. My Family Controls Distribution request was apparently approved (or I was told via Developer Support) for my Device Activity extension, but the Distribution option still does not appear in the identifier. This is blocking my ability to distribute via TestFlight. I need someone who can update the identifier capabilities or explain why the approved capability is not showing.

Hello, I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps. I also submitted requests for two extensions on March 6, 2026: com.prayfirst.prayFirst.ShieldAction com.prayfirst.prayFirst.ShieldConfiguration All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress. I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one. This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this? Team ID: BH752TBX9L Thank you.

Hi everyone, I'm running into what appears to be a stuck Family Controls entitlement request and wanted to see if anyone has experienced something similar. Request ID: 9D7MU547QH The request is still showing a status of "Submitted". Context: • Our main app bundle ID was already approved for the Family Controls entitlement. • Two related extensions (ShieldConfiguration and DeviceActivityMonitor) were also approved within a few days. • The remaining request is for a ShieldAction extension, which handles button taps from the shield UI. This entitlement is currently blocking our business's beta testing, so we’re trying to understand whether this is just normal queue delay or if the request might be stuck. Has anyone seen a case where the main app and other extensions were approved but a ShieldAction request remained in "Submitted" for an extended period? If an Apple engineer happens to see this, I’d greatly appreciate any guidance on whether the request might be stuck in the review queue. Thank you!

Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you

I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!

I can see the user’s real daily Screen Time perfectly inside a DeviceActivityReport extension on a physical device. It’s right there. But the moment I try to use that exact total inside my main app (for today’s log and a leaderboard), it dosnt work. I’ve tried, App Groups, Shared UserDefaults, Writing to a shared container file, CFPreferences Nothing makes it across. The report displays fine, but the containing app never receives the total. If this is sandboxed by design, I’d love confirmation. Thanks a lot