I've been trying for a while now, and I haven't found any button or route to actually renew my membership on any device. Please help.

I'm attempting to enroll in the Apple Developer Program as an Individual. During identity verification, I'm asked to upload a photo of a government-issued ID or passport, and both document types are failing with distinct errors — not a generic failure, but two specific, different rejection messages depending on which document I try: For my government-issued national ID card: "An error occurred, the photo of your ID didn't upload. Please restart enrollment." This message repeats every time, regardless of how many times I restart and retry. For my passport: "Upload error, your identity could not be verified because the image you submitted is unclear or obscured. Please try again." Both documents were photographed carefully following Apple's own on-screen guidance for lighting and framing, and the resulting images are genuinely clear, sharp, and fully legible — not blurry, glared, cropped, or obscured in any way. I have retried multiple times with fresh photos for both documents, with the same two errors recurring consistently each time. Details: Enrollment type: Individual Country/Region: Pakistan Devices tried: [add your iPhone model + iOS version, and/or Mac model + macOS version here] Browser(s) tried: [add if you tried this on the web as well as the Apple Developer app] I have not been able to find a way to reach Developer Support directly to report this — the standard contact paths have not been accessible for this issue. Could someone confirm: Is there a known issue with photo ID upload for Individual enrollment currently, specifically affecting Pakistan or similar regions? Is there an alternative verification method or manual upload path available for cases where the standard upload consistently fails despite clear, well-lit images? Can this be escalated to the identity verification team? Any guidance would be genuinely appreciated — this is currently blocking enrollment entirely.

I'm trying to get help with a stalled Apple Developer Program enrollment for our organization and have hit a wall on every available channel. Details: Enrollment ID: Q4KF52S8DL Enrollment type: Organization Status: Has been stuck in processing far longer than the standard timeframe, with no update or request for additional info. Issues reaching support: When attempting to log into the Developer portal to check enrollment status, we consistently get a 501 server error. The online "Contact Us" support form fails when we try to submit a ticket — we're unable to get a case created. We cannot resolve this by phone, as general Apple Support has no visibility into Developer Program enrollment status and cannot escalate it. Since the standard self-service and ticket paths are both broken on our end, I'm hoping someone from Apple Developer Support/DTS monitoring this forum can look into enrollment ID Q4KF52S8DL directly, or can point us to a way to get a case opened given the Contact Us form isn't working. Has anyone else run into the 501 error on the portal recently, or found a workaround for submitting a ticket when the form fails? Thanks in advance for any help.

Hi, My organization enrollment (ID: R3YS9JBBTM) has been stuck on "being processed" for over three weeks. I submitted the requested verification documents on July 9 and received confirmation they were received, but the status hasn't changed since and I've had no response to my support request. Could someone check the status or let me know if anything further is needed? Thanks.

Hello, I am enrolling my company in the Apple Developer Program as an organization. Developer Support contacted me by email and requested additional documents. I uploaded everything they asked for. Since then there has been no contact at all — no reply to my follow-up emails, no status change on the enrollment, and callback putting on queue forever. It has now been weeks. Case ID: 20000126845865 The email thread was active before I submitted the documents, so I know the case reached a real person. It simply stopped after that. If anything further is required from my side, I am happy to provide it immediately. I would just like to know the status. Has anyone had a case go quiet like this after uploading documents, and did anything bring it back? Thank you.

I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.

Hi everyone, I'm trying to run a Mac app UI tests on our CI servers (Mac minis). The servers are logged in, but the lock screen is active (aka, the active process is the com.apple.loginwindow). UI tests end up failing with: Failed to activate application (current state: Running Background) Is there any way to run Mac UI tests on a server like this without having to disable the lock screen? Our admins will likely not accept that solution, and I agree with them. Aside from running a full VM just for the UI tests, I can't find any solution. Thank you, Miguel Arroz

After my account was converted to an organizational account, I tried to submit a new W-9, but I get an error: "The Type of Beneficial Owner does not match the individual or company status you previously provided." I had selected "Individual/Sole proprietor", based on my understanding that this is what should be selected on the W-9 for a single-member LLC. My initial guess as to what's causing the error, is my single-member LLC may have been miscategorized in the migration to an organization account so the intended option doesn't work. As per the official W-9 instructions, a single-member LLC should be categorized as an "Individual/sole proprietor or single-member LLC" on the form for tax purposes, but when I select "Individual/Sole Proprietor" on the "Type of Beneficiary Owner" dropdown on the App Store Connect front-end form for the W-9, which I assume corresponds with the aforementioned option on the true W-9 form that includes "single-member LLC", I get the aforementioned error. I was alternatively informed by Developer Support that the above error may be occurring because I haven't signed the latest Apple Program License Agreement, which I haven't been able to access, which they claimed is because I hadn't provided banking information for my account. So I added my business bank account but a week later the top of the Business section still says "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." I contacted Apple Developer Support about all of the above and am still waiting for a response. While I wait, I'd like to ask here whether anyone has any ideas as to why the W-9 error is occuring or how long banking changes actually take to process, in case either of these is something I can resolve in the meantime.

Developer Program Membership Expired and I can not reviewed. apple has updated the enrollment and that has been processed.

Hello, I’m trying to enroll in the Apple Developer Program as an Individual from Turkey. Enrollment fails both on the web and through the Apple Developer app. On the web, the failure occurs immediately after I accept the Apple Developer Program License Agreement. I do not reach the payment page. The browser network log shows the following response: Request: POST /services-enrollment/submitIndividualEnrollment HTTP status: 406 resultCode: 202000 resultString: “Your request could not be processed” userString: “Your request could not be processed” The requests immediately before the submission complete successfully: getUserProfile: HTTP 200 getEnrollmentEligibility: HTTP 200 listAgreements: HTTP 200 The agreement response indicates: Agreement status: active isIDVerificationRequired: false isCountryUpdateRequired: false My Apple Account country/region is Turkey. Two-factor authentication is enabled, and I have access to my trusted phone number. My Developer profile is active. I also tried enrolling through the Apple Developer app on an iPhone 12 running iOS 18.3.2, but the enrollment could not be completed there either. The Apple Account used inside the Developer app is my own account. This failure happens before payment, so no payment or membership purchase has been processed. I found older reports showing the same HTTP 406 and resultCode 202000 response, but I could not find a documented explanation for this code. Has anyone successfully resolved this specific 202000 response? Could this indicate an incomplete previous enrollment, an identity-verification association, or an internal enrollment eligibility restriction on the Apple Account? I have already tried both the official web and app enrollment paths. I would appreciate guidance on the correct escalation path or whether Apple Developer Support needs to reset or manually review the enrollment state. Thank you.

Hi, if anyone can help me: I’ve been waiting five days for my developer account to be approved, and Support isn't responding. When I make the payment, I get an email confirming it went through, but the money isn't actually deducted from my account, and the account status remains "payment pending." If anyone knows how to resolve this, I would really appreciate the help.

Not sure its still in pending state. its been almost 2 months already.

Sometime recently our XCUITests started to hang after awhile and so I had filed this Feedback ticket. With the release of Xcode 15.3 I re-ran the test in the project I had attached to that Feedback ticket (which taps a "Go!" button which pushes a new view controller and then verifies the value of a UILabel) and the tests are running crazy slow on a device now running iOS 17.4. It has been half an hour and only 14 of 100 iterations have been run. Anyone else experience severe performance degradation in their XCUITests with Xcode 15.3?

Filed FB24179855 for this. Posting here so others hitting similar limitations can track and/or reference it (Apple's triage reportedly weighs duplicate count). Issue <stdbit.h>, the C23 standard header for bit-manipulation utilities (stdc_leading_zeros, stdc_count_ones, stdc_bit_width, etc.) from C23 §7.18, is not present in the macOS SDK libSystem. Worth noting this is a libc/SDK gap, not a compiler gap. Apple Clang accepts -std=c23 fine, and <stdckdint.h> (also C23, also library-level, e.g. ckd_add) is already present and working correctly. So C23 library headers are clearly being landed in libSystem incrementally. stdbit.h just hasn't made it in yet. If anyone's found a workaround (other than falling back to __builtin_clz/__builtin_popcount etc.) or has visibility into whether this is scheduled, would be good to hear. Repro #include <stdbit.h> int main(void) { return stdc_leading_zeros((unsigned)0); } $ /usr/bin/cc -std=c23 repro.c repro.c:1:10: fatal error: 'stdbit.h' file not found 1 | #include <stdbit.h> | ^~~~~~~~~~ 1 error generated. Environment Apple clang version 21.0.0 (clang-2100.1.1.101) Target: arm64-apple-darwin25.6.0

Is anyone else completely stuck trying to enroll in the Apple Developer Program and trapped in an endless Tier 1 support loop? I am trying to complete my enrollment, but I am entirely blocked at the final step. I can select my entity and agreement, but before any payment screen even loads, the system crashes and throws this modal: "Contact Us to Continue - There may be an issue with your account that needs to be resolved before you can continue." Our app is already live on other platforms, and this backend block is actively delaying our iOS launch. I contacted Developer Support over a week ago, and the responses have been entirely automated scripts that ignore the actual technical issue: First response: Asked for my SEID, device model, serial number, government ID, and screen recordings. I provided all of it immediately. Second response: "Great news. We've made some changes on our end... try again." (Nothing changed. The exact same error appeared. I sent a screenshot proving it.) Third response: Completely ignored the screenshot and told me to "do the manual payment... Try to use different payment methods." The core issue: It is physically impossible to try a different payment method because the system errors out before the payment page even exists. For context, I am doing this on a MacBook Pro M4 and have replicated the exact same bug across multiple devices. Has anyone successfully gotten a backend account block like this escalated past Tier 1 support? How do I get an actual engineer or account specialist to look at this instead of getting a generic script every 24 hours? Any help or escalation advice would be massively appreciated.

Hi everyone, I'm reaching out because I'm stuck and hoping someone from the community — or Apple — can help. On July 28, 2026, I received a termination letter for my Apple Developer Program membership. The letter cites Section 3.2(f) of the ADP Agreement and states that Apple has "good reason to believe" I violated it due to "documented indications of fraudulent conduct." However, the letter provides no specific details, no examples, and no explanation of what conduct triggered this decision. It explicitly states it's "not intended to be a complete statement of the facts." I immediately opened a support ticket (Case ID: 20000122541025) asking for clarification and to appeal the decision. It has now been 1.5 weeks with zero response beyond the automated acknowledgment email. To make things more concerning: I noticed that my role on the team is now showing as "Finance", even though I am the Account Holder. I did not make this change myself, and I have no explanation for how or when it happened. This makes me wonder if there was unauthorized access to my account, and whether that could be connected to whatever triggered the "fraud" determination. I've since: Submitted a follow-up through the "Need assistance with accessing your developer account" contact form Checked my Apple ID security settings for signs of unauthorized access Been waiting for any kind of substantive response Has anyone else experienced: A termination for "fraudulent conduct" with zero specifics provided? Their account role being changed without their knowledge? Long response delays (1.5+ weeks) on Developer Program Support tickets for termination appeals? Any advice on how to escalate this, or realistic expectations on response time, would be greatly appreciated. This has real business impact and I'd like to understand what actually happened before accepting a decision I don't have visibility into. Thanks in advance.

Thanks for your great service. Are the Photogrammetry team gonna add an API to PhotogrammetrySession that reports reprojection error after reconstruction, such as per-point or per-image pixel reprojection error (or summary statistics). Best regards

Hello to all1 I have an app currently published on Android and immediately pivoted to publishing the app on Apple, and was pretty excited about the response time from support when signing up for an account. I build the app using RN, so the move to Apple was fairly simple. Works great on my phone. That said, I'm still waiting for Apple to review my app. It's only been 3 days, but Apple says 90% of apps take 48 hours. Is that accurate? I submitted a ticket as well and never received a response.

Hello everyone, I'm trying to enroll in the Apple Developer Program as an Individual, but I keep receiving the following error message: "Your enrollment in the Apple Developer Program could not be completed at this time." I have already checked all the common requirements and everything appears to be correct: My Apple ID uses my legal name. My Apple ID region, billing information, and device region are correct and match. Two-factor authentication is enabled and active. My account information is complete and up to date. I am not using a VPN. I have tried multiple times, but the same error continues to appear. I have also contacted Apple Developer Support by email and phone, but so far I have not received any helpful response or resolution. Has anyone experienced this issue before? If so, how were you able to resolve it? Any advice or guidance would be greatly appreciated. Thank you.

We are integrating Gracenote Universal Search for our Apple TV (tvOS) app. Please clarify whether enrollment in the Apple Video Partner Program is required and what Apple-specific prerequisites, configurations or approvals are needed before implementation.