Hello,
I enrolled in the Apple Developer Program as an individual and purchased the one-year membership on 1 November 2026 (Turkey). My bank confirms the payment has been settled, but:
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The Apple Store order details page shows every step, including "Order Placed", as "Not started".
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My developer account still shows "Pending" and asks me to "complete your purchase".
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I opened support case 30000004864511 on 4 November and added follow-ups on 6 and 8 November, but I have only received automated confirmations. Phone support for this topic is shown as unavailable.
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I have not paid a second time, to avoid a duplicate charge. Could someone from Apple please look at this case or escalate it to the enrollment team?
Thank you.