Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP

Question

Created Jul ’26

Replies 4

Boosts 1

Participants 4

Hi, hoping someone from the team can help move this along.

We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request.

We haven't heard anything since. Enrollment ID: 3RQBS82JYP

Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.

Answer 1

TryHub OP

Jul ’26

Hi!

We are experiencing the same problem.

We submitted our organization enrollment for TRYHUB LTD on July 15, 2026, and the status is still “Your enrollment is being processed.”

Enrollment ID: SM7XA8Y2G9

We have contacted Apple Developer Support twice but have not received a response from a support advisor. We have also not received any request for additional documents or clarification.

Support case IDs: 102947864440 102949880287

Answer 2

Apple Developer Support OP

Apple

Jul ’26

@palja-inc It looks like your enrollment was completed after the developer support has reviewed the information that were provided.

Answer 3

Apple Developer Support OP

Apple

Jul ’26

@TryHub we appreciate your patience, looks like your enrollment was also approved after your document was reviewed.

Answer 4

tek-no OP

2w

Experiencing the same matter and have two support cases ( 102955700841 and 20000149351011) for this open, but they are not able to pass us on.

The email states my enrollment is on hold due to a full or partial name match against a government screening list, and asks me to provide documentation at developer.apple.com/enroll/organization/edit/upload.

That email we receive with a link is not usable for us, it rejects my account because the enrollment is on hold. I have tried signing out fully and using a fresh private browser session with the enrolling Apple Account only — the result is the same. I cannot submit the requested documents through the portal while the hold that requires them is active.

The Portal asks me to contact support, and support asks me to upload additional documentation. This is getting frustrating..