Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: "Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website." "The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it." Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that we might be missing? Thank you.
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71
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Developer enrollment stuck
I have opened a developer account couple of month ago, and enrolled successfully. Did the app store connect and put the app for testing. The company decided to change legal entity, and thus, I had to create a new developer account. So, I have enrolled to a new developer account. My enrollment is pending for almost 3 weeks, while I do not understand what is the status. I have tried sending emails to support and also calling support, but no success. What can I do?
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42
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Apple Developer enrolment, ID verification issue
Hello, I'm trying to enroll in the Apple Developer Program but I'm running into an ID verification issue. I'm in Canada and my ids are Canadian but I think my apple account still thinks my region is France (I changed back to Canada a few months ago and it shows Canada in Settings) since I had set it to France for when I was there. Also my phone number is still French. On Mac: my Canadian passport and Canadian driver's license are rejected as not valid for my region. On iPhone: the app just tells me to contact support. I've already reached out to Apple Developer Support but I have had no response for a few days. Is there a fix for this? I have already tried uninstalling and reinstalling the developer app.
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58
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Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
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131
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Developer account payment issue
Im having trouble paying for my new developer account and it seems its been an ongoing issue for new enrollments. Has anyone else had this issue? If so how did you manage to resolve it? I keep getting "Your payment authorisation failed on card. Please verify your information and try again, or try another payment method." I tried different cards, called my bank, tried on safari, tried on the app and been back and forth with support for a couple of weeks no with no solution. Your advice would be greatly appreciated.
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104
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ERROR in Apple Developer Contact Us form
Hello, We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.
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87
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Unable to Continue Enrollment – "Complete the following fields: legalContact, lgEmail"
Hello everyone, I am trying to enroll in the Apple Developer Program as an Organization. However, when I click the "Continue" button, I receive the following error message: Complete the following fields: legalContact, lgEmail I have already filled in all the required fields in the form, including company name, address, and website. I have double-checked everything, but the error still appears. Has anyone experienced this issue before? What could be causing this, and how can I fix it? Thank you in advance for your help.
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116
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Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
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119
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Contact Us Page stuck with "Error:"
Navigating to the Contact Us website (https://developer.apple.com/contact/) results in an "Error:" showing at the top of the page. I cannot select options for starting a new issue or accessing recent ones - and sometimes nothing shows up on the page at all (attached screenshot). I've been trying to get in to request an expedited review since Thursday afternoon. I checked the System Status page and there are no reported issues. I am using Microsoft Edge and also logged in via Safari - still wasn't able to access the Contact Us issues.
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Apple Developer Program Enrollment Pending for Over 3 Weeks (Identity Verification)
Hi everyone, I enrolled in the Apple Developer Program on February 1, 2026. I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification. I received confirmation that my documents were received, but my membership is still pending. It has now been over three weeks with no activation or clear update. I have contacted support multiple times and even called, but I am still waiting. Has anyone experienced a similar delay recently? Is this normal for identity verification in certain regions? Any advice would be appreciated. Thank you.
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240
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Apple Developer Program membership purchased but still being asked to renew — cannot access services
I recently purchased the Apple Developer Program — 1 Year Membership, and the payment has been successfully processed. However, even after the purchase, I am still being prompted to renew my membership and cannot access any of the developer services that should be available with an active membership. It is very frustrating to pay for a membership and then be told to renew it again without being able to use the services I paid for. The membership status does not seem to reflect the completed purchase at all. Has anyone else experienced this issue? Why does Apple charge for a membership and then continue to block access while asking for renewal? I would appreciate any guidance on how to resolve this, or if an Apple representative could look into my account. Thank you.
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27
2w
Apple Developer Program membership renewal still not updating active after payment
Hi, I hope it's ok to post this here as I'm on a bit of a time-crunch to have this sorted and looking to get this issue resolved. I just renewed my Apple Developer Program membership (annual subscription) and received my order confirmation (Order #W1411330632, placed February 28, 2026) for $1,749.00 MXN. However, my membership status still hasn't updated to active. Is this normal (a waiting period for a renewal). If not, could someone help guide me in the direction of whom to reach out to for support? Thank you for your help. Regards, Joe
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Apple Developer Program membership still not active after payment (3 weeks)
Title: Apple Developer Program membership still not active after payment (3 weeks) Hello, I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued. However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission. I have already contacted Apple Developer Support but have not received a response yet. Has anyone experienced a similar delay or know what else I should check? Details: Purchase date: 06.02.2026 Invoice Number: MC49961752 Apple Order Number: AET2317962 Any guidance would be appreciated. Thank you.
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Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: "Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website." "The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it." Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that we might be missing? Thank you.
Replies
0
Boosts
0
Views
71
Activity
2w
Developer enrollment stuck
I have opened a developer account couple of month ago, and enrolled successfully. Did the app store connect and put the app for testing. The company decided to change legal entity, and thus, I had to create a new developer account. So, I have enrolled to a new developer account. My enrollment is pending for almost 3 weeks, while I do not understand what is the status. I have tried sending emails to support and also calling support, but no success. What can I do?
Replies
0
Boosts
0
Views
42
Activity
2w
Apple Developer enrolment, ID verification issue
Hello, I'm trying to enroll in the Apple Developer Program but I'm running into an ID verification issue. I'm in Canada and my ids are Canadian but I think my apple account still thinks my region is France (I changed back to Canada a few months ago and it shows Canada in Settings) since I had set it to France for when I was there. Also my phone number is still French. On Mac: my Canadian passport and Canadian driver's license are rejected as not valid for my region. On iPhone: the app just tells me to contact support. I've already reached out to Apple Developer Support but I have had no response for a few days. Is there a fix for this? I have already tried uninstalling and reinstalling the developer app.
Replies
0
Boosts
0
Views
58
Activity
2w
Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
Replies
1
Boosts
0
Views
131
Activity
2w
Developer account payment issue
Im having trouble paying for my new developer account and it seems its been an ongoing issue for new enrollments. Has anyone else had this issue? If so how did you manage to resolve it? I keep getting "Your payment authorisation failed on card. Please verify your information and try again, or try another payment method." I tried different cards, called my bank, tried on safari, tried on the app and been back and forth with support for a couple of weeks no with no solution. Your advice would be greatly appreciated.
Replies
1
Boosts
1
Views
104
Activity
2w
Apple developer membership
Hi, i have applied for a aplle developer membership on 27 feb 2026. Its sai the processing time is 48h. Today is march 3rd. Thats more than 48h. So i am asking has anybody waited this long.
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0
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0
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45
Activity
2w
Apple developer enrollment issue
I want to enroll into the Apple developer program but it keep showing me: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. I am from iraq I contacted the support but they did not give me any solution
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0
Boosts
0
Views
51
Activity
2w
ERROR in Apple Developer Contact Us form
Hello, We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.
Replies
1
Boosts
0
Views
87
Activity
2w
Error code 500 when requesting a System Extension or DriverKit Entitlement
Hello all, I am trying to submit a request for endpoint security entitlement. I keep getting this error for weeks: This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500
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9
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3
Views
248
Activity
2w
Registry Apple developments
İ will pay but i wait a lot of time ((
Replies
0
Boosts
0
Views
73
Activity
2w
Unable to Continue Enrollment – "Complete the following fields: legalContact, lgEmail"
Hello everyone, I am trying to enroll in the Apple Developer Program as an Organization. However, when I click the "Continue" button, I receive the following error message: Complete the following fields: legalContact, lgEmail I have already filled in all the required fields in the form, including company name, address, and website. I have double-checked everything, but the error still appears. Has anyone experienced this issue before? What could be causing this, and how can I fix it? Thank you in advance for your help.
Replies
0
Boosts
0
Views
116
Activity
2w
Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
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3
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0
Views
119
Activity
2w
Registration Development Program
Paid 7 days ago, no access to development program. meanwhile two tickets without getting an answer
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1
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1
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107
Activity
2w
Contact Us Page stuck with "Error:"
Navigating to the Contact Us website (https://developer.apple.com/contact/) results in an "Error:" showing at the top of the page. I cannot select options for starting a new issue or accessing recent ones - and sometimes nothing shows up on the page at all (attached screenshot). I've been trying to get in to request an expedited review since Thursday afternoon. I checked the System Status page and there are no reported issues. I am using Microsoft Edge and also logged in via Safari - still wasn't able to access the Contact Us issues.
Replies
0
Boosts
0
Views
63
Activity
2w
Apple Developer Program Enrollment Pending for Over 3 Weeks (Identity Verification)
Hi everyone, I enrolled in the Apple Developer Program on February 1, 2026. I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification. I received confirmation that my documents were received, but my membership is still pending. It has now been over three weeks with no activation or clear update. I have contacted support multiple times and even called, but I am still waiting. Has anyone experienced a similar delay recently? Is this normal for identity verification in certain regions? Any advice would be appreciated. Thank you.
Replies
5
Boosts
1
Views
240
Activity
2w
Where to get the invoice for subscription
Hi, where can i find my invoice for the subscription I pay yearly to apple?
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0
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0
Views
43
Activity
2w
Apple Developer Program membership purchased but still being asked to renew — cannot access services
I recently purchased the Apple Developer Program — 1 Year Membership, and the payment has been successfully processed. However, even after the purchase, I am still being prompted to renew my membership and cannot access any of the developer services that should be available with an active membership. It is very frustrating to pay for a membership and then be told to renew it again without being able to use the services I paid for. The membership status does not seem to reflect the completed purchase at all. Has anyone else experienced this issue? Why does Apple charge for a membership and then continue to block access while asking for renewal? I would appreciate any guidance on how to resolve this, or if an Apple representative could look into my account. Thank you.
Replies
0
Boosts
0
Views
27
Activity
2w
Your payment authorisation failed on card
I tried to enroll for the Apple Developer Membership but keep failing at the payment authorization. Used different cards (7 of them) that was setup on my Apple Pay which I have been using them for daily expenses. So no issue on those cards. Anyone experiencing the same issue as me and how did you resolve it?
Replies
0
Boosts
0
Views
47
Activity
2w
Apple Developer Program membership renewal still not updating active after payment
Hi, I hope it's ok to post this here as I'm on a bit of a time-crunch to have this sorted and looking to get this issue resolved. I just renewed my Apple Developer Program membership (annual subscription) and received my order confirmation (Order #W1411330632, placed February 28, 2026) for $1,749.00 MXN. However, my membership status still hasn't updated to active. Is this normal (a waiting period for a renewal). If not, could someone help guide me in the direction of whom to reach out to for support? Thank you for your help. Regards, Joe
Replies
5
Boosts
1
Views
242
Activity
2w
Apple Developer Program membership still not active after payment (3 weeks)
Title: Apple Developer Program membership still not active after payment (3 weeks) Hello, I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued. However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission. I have already contacted Apple Developer Support but have not received a response yet. Has anyone experienced a similar delay or know what else I should check? Details: Purchase date: 06.02.2026 Invoice Number: MC49961752 Apple Order Number: AET2317962 Any guidance would be appreciated. Thank you.
Replies
6
Boosts
1
Views
241
Activity
2w