Hello, My Apple Developer Program enrollment has been stuck in "Pending" status for over a week, even though my payment was completed successfully and I received the official invoice. I have already opened a support ticket through the Contact Us page, but I haven't received any response yet. I'm not able to use a phone callback, so the ticket and this forum are my only channels right now. My app release is blocked until the enrollment is activated. Could a moderator please help check or escalate my enrollment status? I can provide my Enrollment ID and Apple ID privately if needed. Thank you.

Hello Apple Developer Community and Apple Staff, I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment. Enrollment Details Enrollment Type: Organization / Company Enrollment ID: 9D47L42329 Legal Entity: Jaglen Platforms Private Limited Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India Timeline Completed the enrollment form as an organization on April 8th, 2026 Added funds to Apple Account for the membership fee on April 20th, 2026 The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support" Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response. On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons. What I have already tried Multiple support contacts via the Apple Developer contact form Phone support through the developer support line Waiting through the standard processing period Shared screen recordings with Apple support Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store) Ensured the same Apple ID is used inside System settings and the Developer app Current Situation The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door. This is blocking our ability to publish on the App Store and is impacting active business commitments. I am formally requesting that an Apple staff member: Review our enrollment case manually Identify what is causing the "contact support" block on the Continue button Provide a path to resolution or next steps I hope posting here may give us some guidance. Thank you for any assistance.

Hi, I applied for our Business Account over a week ago and I've had no update on this. This was my second submission as we had to update our website. I am now clueless as to the status of this application. I can't see anything on the account that tells me whether it's pending or being reviewed, nothing. I'm getting no responses to my emails, and the support call left me sat on hold for an hour with no contact with a human or bot. I would be very greatful for an update on this asap as our app launch is now delayed as a result. Case ID: 20000117373256 Enrolment ID: LQYRHTY74W

Hello Apple Developer Support, Our Apple Developer Program Organization account has expired around two years ago. We still have access to the existing Apple ID, but the current Account Holder is no longer associated with our company. The new authorized person has already been added as an Admin in the Apple Developer account. We need to transfer the Account Holder role to the new person before renewing the membership. Since invoices generated for the account should reflect the current authorized Account Holder’s details, we need to update the Account Holder information before proceeding with the renewal process. This is an urgent request, as our app has not been available on the App Store for a long time and we need to proceed with the required account updates and renewal process at the earliest. I can provide the required account verification details privately through Apple Developer Support. Kindly contact us through the registered developer account. Kindly assist us with the process at the earliest. Thank you.

Hello, We are trying to enroll a company in the Apple Developer Program. Unfortunately, during the enrollment process, multiple Apple IDs were used to submit enrollment requests for the same company. All enrollment attempts were made from the same device and network. Now every account shows: “Maximum number of attempts exceeded. Please contact us.” Additional information: We have not reached the payment step. We have not received any enrollment approval or rejection emails. We already contacted Developer Support and were told to wait for a response, but it has been over a week. Questions: Is there a cooldown period before enrollment can be attempted again? Does this indicate an account-level restriction or a company-level enrollment lock? Should we continue using only the earliest Apple ID and wait for Developer Support? Any guidance would be appreciated. Thank you.

Hello, I am writing to request assistance regarding our Apple Developer Program organization enrollment, which has been stuck on "Your enrollment is being processed" for several months. Enrollment details: • Enrollment ID: R8PRR42WRR • Enrolling as: Company/Organization • Legal entity name: ZORLUTEKS TEKSTIL TICARET VE SANAYI ANONIM SIRKETI • D-U-N-S Number: verified and on file • All requested documents have been submitted We have not received any follow-up communication, additional document requests, or explanation for the delay. We have contacted Apple Developer Support multiple times but have not received a resolution. This delay is blocking us from publishing two business applications on the App Store for our brands. Could an Apple team member please review our enrollment (R8PRR42WRR) and advise on what is required to complete the process? We are ready to provide any additional information immediately. Thank you.

I am trying to send a request to Apple to call me but the request ends up with error and I cannot sumbit my request. I have tried different browsers and systems and non of them worked. Anyone having same problem?

HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."

If someone has a problem with a timing while enrolling? I've signed up as a company, provided all documents Apple need, but it is 15th day and nobody responds me. How to fix that? I even can't withdraw my application to make a new one. Any suggestions?

Hello, My individual enrollment was approved, I was prompted to pay, and the membership fee was charged successfully (debited from my bank, official receipt received by email). But my account still shows "Pending" and keeps displaying "Purchase your membership, complete your purchase now," well past the 48-hour window. App Store Connect is still inaccessible. This is blocking active development and release. Thank you.

I have purchased an Apple Developer membership, but my account status is still pending even though the charge has already appeared on my credit card and I have received a receipt or invoice. When I log in, I am always asked for a Two-Factor Authentication code, but the code never arrives at my current phone number until it becomes invalid. Why is this happening? I also try to log in to the Apple Developer app, and it asks for a Two-Factor Authentication code linked to a device, but I haven't associated that account with any device yet. Additionally, I received an email asking me to upload documents in a certain language, but I am from Indonesia and do not have a notary to translate those documents into that language. I registered for an Apple Developer membership for learning purposes. Please resolve these issues so I can continue with the registration process. Thank you.

Hello, I have a problem. I submitted my ID card eight days ago, but I still haven't heard back from Apple, even though they were supposed to respond within two days of receiving it. I've written to them several times since then but haven't received a reply, so I'm reaching out to you. Could someone please let me know

I applied for the apple developer program and my payment went through and the account is on pending I received an email from the apple developer team that I need to upload my ID again, and when I press on the link I get this message: "Sorry, you don’t have access. Your account isn’t authorized to upload files." I tried contacting the support team but I haven't heard from them back how can I fix this? also now on my app says "enroll now" again although I have an active subscription

Hello, I would like to cancel my pending Individual-to-Organization membership migration. My business is registered as a sole proprietorship (preduzetnik in Serbia), which I understand does not qualify as a legal entity for an Organization membership. I therefore wish to remain enrolled as an Individual. Please cancel the migration and restore full access to my Individual account, which is currently blocked in the transition state. I have an app live on the App Store (ReceiptStorm) and need to be able to submit updates. Thank you, Borislav

My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.

Hello everyone, I am currently trying to complete my Apple Developer enrollment, but I am stuck in an identity verification loop and would appreciate any guidance. I received an email from Apple asking me to verify my identity and upload my ID documents. However, I noticed a typo in the email: it addresses me as "Memet", whereas my actual legal name and Apple ID name is "Mehmet Eren". Here is the main issue: When I click the secure file upload link provided in the email, I am redirected to an "ineligible" page with the error: "Sorry, you don't have access. Your account isn't authorized to upload files." I tried using the Apple Developer App to bypass the web link, but the app just redirects me back to the exact same error page on the website. It seems like the system is locked to a flawed web form submission due to the name mismatch, and I have no way to upload my ID. Has anyone experienced this specific loop before? Do I just need to wait for Apple Support to manually fix the mismatch on the backend, or is there a workaround I am missing? Thank you in advance!

When I go to onboard into the Apple Developer Program I get the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I submitted a ticket and was receiving support from someone with the "eurodev at apple.com" email account. After submitting my personal documents via a secure link, it's been radio silence...and that was three weeks ago. I've created a new ticket to try and get someone to follow up on the original ticket and it's nothing. No response, no updates, and I'm still unable to enroll. I've conservatively spent $200k plus on apple hardware and services over two decades and would like to now publish a couple applications on my own (whereas before I've published several applications as part of different companies). This complete disregard by Apple is unacceptable. What is wrong that they cannot provide a basic status update or even tell me what the issue is. As far as I can tell, it is impossible for me to resolve this on my own. It's something that has gotten corrupted or flagged wrong in their database. It's not "user error" or something else in my control. It's incredibly disappointing.

Hello, Enrolling as an organization (Steelers Ventures LLC, Mississippi US LLC). Enrollment ID: 7HRY6V44XW. Case ID: 20000117111916. Timeline: May 22, 2026: received first "Request for Enrollment Documents" email. Submitted government photo ID, bank statement, Certificate of Formation, and IRS EIN letter the same day. May 29, 2026: received reminder, documents not received. June 5, 2026: received another reminder, documents not received, two weeks since first request. June 12, 2026: received another reminder with a 7-day deadline before the enrollment would be withdrawn. Resubmitted the same four documents next day via the upload link. Also received a separate email stating you cannot verify my identity and association with the enrolling entity, requesting government photo ID, employment verification, and one business document (I have Certificate of Formation for this). I've now submitted the same core documents twice (May 22 and June 13) and the system keeps saying they were not received. Separately, I'm the sole owner of the LLC, so I don't have an employer, business card, or HR contact to provide "employment verification." My plan is to submit my state business registration (showing my name as registered agent/manager) plus my IRS EIN letter naming me as responsible party, as the closest equivalent. Questions: Is the repeated "documents not received" notice a known issue, or could resubmitted documents not be linking to enrollment ID 7HRY6V44XW for some reason? For sole owners, has anyone successfully used a state business registry record plus IRS EIN letter as "employment verification," or is there a document Apple specifically prefers? Happy to provide any additional info. Thanks for any help.

I started the enrollment process for the Apple Developer Program. The enrollment flow no longer shows the initial form and always redirects me to the Individual/Organization selection screen. After selecting either option, I consistently receive the error “We are unable to process your request. An unknown error occurred.” This issue has persisted for more than 72 hours. Could you please help me

Hello, I started my enrollment request for the Apple Developer Program about a week ago. After making the payment and submitting the requested documentation, I have not received any updates since then. Unfortunately, by mistake, I started a second enrollment request and made another payment. I was confused about the status of my initial payment and thought it had not gone through, which I believed was preventing my enrollment from being completed. However, I later realized that the first payment had been processed successfully, and I had unintentionally submitted a duplicate enrollment request and paid twice. This second enrollment attempt was submitted five days ago. After providing the required documentation, I again received no further updates. Three days ago, I also opened a support ticket regarding this issue, but I have not received any response so far. Could someone please help me understand the status of my enrollment requests and advise how the duplicate payment can be handled? Kind regards, Pablo.