Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Organization enrollment blocked — “exceeded the maximum number of attempts” after verification code was never delivered
Hello Developer Support, I am enrolling a company in the Apple Developer Program as an Organization. Case ID: 102994457817. Sequence of events: The first attempt was rejected because the work email was not on the company domain. I created a mailbox on the company’s own domain and re-entered all enrollment details. At the email verification step, no verification code was delivered. I checked inbox, spam, and server-side quarantine. No Resend control was shown on the page. After refreshing the page, enrollment was blocked with: “Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us.” I have not created any additional Apple Accounts and have not retried since the lock. My account region is Armenia, where the phone callback option is not offered on the contact page, so email and this forum are my only channels. I have had no reply to my email case. Request: please reset the verification attempt counter on this Apple Account so the organization enrollment can continue, and confirm whether a code was dispatched on your side. Thank you.
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Enrollment Blocked: "Exceeded maximum attempts" after Mail Verification Bug for company enrollment
Hello, I am attempting to enroll in the Apple Developer Program as an Organization. During the email verification step, I encountered a technical error: no verification code was sent to my email (I confirmed the email address was correct and checked all folders). There was no "Resend" button available on the screen. After refreshing the page to try and fix the UI glitch, I was immediately blocked with the following error: "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us." I have already opened a support ticket (Case ID: 102824565622), but since this is a time-sensitive corporate enrollment, I am looking for advice. Any help from the community or an Apple representative would be greatly appreciated. Thanks in advance, Yoni
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Notarization worked, then every submission rejected with 7000 "Team is not yet configured for notarization"
Following Quinn's advice in https://developer.apple.com/forums/thread/118465?answerId=379585022#379585022, I have opened a Developer Programs Support case and am posting here with the case number. Case number: 103005753388 Team ID: 6PG3USG4A9 Notarization worked for this team: three submissions were accepted on 21 and 22 October 2026. Since the evening of 22 October every submission is rejected with status code 7000, "Team is not yet configured for notarization". The rejection logs have "issues": null and no ticket. Nothing changed on our side between the accepted and the rejected submissions: same app, same Developer ID Application certificate, same Apple ID with an app-specific password, same xcrun notarytool. The team is otherwise active; our iOS app is live on the App Store. Accepted: 49e6f112-fd07-40ca-b908-6b8126d2d137 (2026-10-21) fcaae8e3-84e3-493b-a747-297f0ab60c79 (2026-10-21) ab12ace8-743b-47fa-955b-e030feabce11 (2026-10-22) Rejected with 7000: 1731bdca-bf9c-417c-a65a-4f38c619897d (2026-10-22) 245112d4-8422-4b1d-bd73-d7718f994378 (2026-10-22) 52c784f3-ca5f-4d42-964d-2308192c5515 (2026-10-23) 2863f755-7bc4-42ea-b117-1eedcc7fcade (2026-10-23) 33996a21-59af-455e-ad22-11ef01f39fa4 (2026-11-03) b498ee7c-a1bf-46b4-bbb2-e8b3d643fe85 (2026-11-03) We distribute a Mac app outside the Mac App Store, and a release is waiting on this. Could someone from Developer Programs please look at the team's notarization status, or tell us what is missing on the account? Thank you.
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Paid for Developer Program over a week ago, account still asks me to enroll
Hi, I paid the $99 Apple Developer Program fee on October 24th. The charge went through and the order shows in my Apple account purchase history, but my developer account still asks me to enroll. • Order number: W1677004203 • Enrolling as: Individual, United StatesI opened a support case on October 26th and haven't heard back. Phone support has shown as unavailable every time I've checked, day and night. I haven't received any emails asking for more info or ID verification. I'm using the same Apple ID I paid with. I'm happy to verify my ID or send anything else you need. Could someone from Apple Developer Support please look into this and link my payment to my account? Thanks,
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Organization enrollment approved, but payment fails with "Authorization Failed
Hello, My organization enrollment for Homeza Home Services LLC (Enrollment ID: MFUGPX9M4J) was approved, but I cannot complete the $99 membership purchase. The status is still Pending. What happens: At checkout I get: "Authorization Failed. A request to your bank for the funds necessary to ship this order was declined." I have tried two different cards from two different banks, in Chrome on a Mac, with a billing address that matches each bank's records. Both fail the same way. Both cards have enough money available for the total of about $106.92. One bank told me it only sees a $0 authorization check from Apple, and no attempt for the real amount. That suggests the payment is being stopped before it reaches the bank. The Apple Developer app will not let me enroll an organization, so I cannot use that path. What I need: Could the Developer Programs enrollment team please check the order and my Apple Account for a payment block, clear the failed order, and let me complete the purchase (or take payment another way)? Our goal is to submit our first app to the App Store this week. I also spoke to Apple Developer Support by phone today. Thank you for your help. James McGuirt Homeza Home Services LLC
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Organization enrollment stuck for weeks. TAKE MY MONEY
Hi all, I'm hoping someone from apple dev support, or anyone who's been through this can point me in the right direction. Situation: I'm enrolling my LLC in the apple dev program as an organization. I have a D-U-N-S number and have been working through the enrollment steps. My enrollment has been stonewalled by the $99 payment. For some reason, apple refuses to take my money. I have contacted support, created tickets, and attempted to discuss this with the customer service agents over the phone. My bank is set up for my company and not witholding funds. I don't understand why I can't get a single human to talk to about the issue. To apple- I'M TRYING TO GIVE YOU MONEY TO GET ENROLLED, WHY WON'T YOU TALK TO ME????? my case ID is 30000006435890. My lack of professionalism with this aside, I have been waiting for weeks on your support to contact me and had no luck contacting you. What else am I to do?
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Individual enrollment fails with "unknown error" (HTTP 406, resultCode 202018)
Hi, I'm trying to enroll in the Apple Developer Program as an individual. After selecting "Individual / Sole Proprietor" and accepting the license agreement, the page shows "We are unable to process your request. An unknown error occurred." The request behind it, POST /services-enrollment/submitIndividualEnrollment, returns HTTP 406 with resultCode 202018 ("Your request could not be processed"). What I've checked: The enrollment eligibility check shows an existing individual enrollment in draft status, stuck at the billing info step Two-factor authentication is on, and I've added a US phone number to match my account's US region I've retried several times, with the same result I've contacted Developer Support and am waiting for a reply Questions: What does resultCode 202018 mean? How can I finish or reset a draft enrollment that's stuck at the billing step? Will enrolling as an organization (I'm requesting a D-U-N-S number now) conflict with the stuck individual draft? Thanks for any help!
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Lengthy App Reviews | Lack of Customer Service | $99 Fee?
Hi all, Long wait times. No responses from Apple Developer Program. Maybe we can find support in the broader professional community instead of trying to get in touch with Apple Developer customer service via these forums? Should we take our thoughts to X or LinkedIn? Emails to Apple Developer Support go seemingly unnoticed, I am not sure if they actually even monitor the inbox. I think it would be better to have a voice outside of these forum walls so that they may have potential to actually be heard. Respond here if you want to connect on LinkedIn or X (twitter) and see if we're able to get ANY SORT OF RESPONSE AT ALL from anyone at Apple Developer which we paid money to be able to access.
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Enrollment stuck for weeks — upload link returns "account not authorized" (/ineligible), no reply from Developer Support
My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally. Situation: The enrollment fee is already paid — authorized and showing as completed on my card. My government-issued photo ID was uploaded earlier, before I made the payment. Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for. What I've tried: Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response. No phone/callback option is offered for my account. Apple Support chat confirmed they have no way to escalate to the developer team. Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.
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Enrollment approved, now stuck at "Unable to Continue" after account mismatch on payment page (India)
Hello, I'm hoping an Apple staff member or someone who has hit this before can help. Situation: I enrolled in the Apple Developer Program (Organization) through the Apple Developer app on my Mac, signed in with my organization's Apple Account. Apple approved the enrollment and let me continue about a week ago. On the next page (payment), the account shown was a different Apple Account, my personal one that is signed in to macOS. I did not pay. Since then, tapping "Continue Your Enrollment" only shows: "Unable to Continue. Contact support at https://developer.apple.com/contact/." What I've tried (same result each time): Restarting the Mac Signing out and back in inside the Developer app Trying on a separate personal iPhone Support status: Case ID: 103014710787 I emailed support and sent a follow-up on the same case, with no reply yet. Phone support shows "currently unavailable" for me in India. I reached them by phone a couple of weeks ago, but not since. What I'm asking: Can someone from Apple confirm the approved enrollment is still linked to my organization's Apple Account and reset the enrollment state so I can continue to payment? Has anyone else seen this after an account mismatch at the payment step, and did anything fix it on your side? I'm happy to share screenshots if useful. Thank you!
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Individual enrollment (Canada) – identity verification keeps failing, case 103005389737
Hello, I'm trying to enroll in the Apple Developer Program as an Individual in Canada (Ontario), using the Apple Developer app on my iPhone. Identity verification fails every time with the message "Unable to Verify Your Identity – Please contact support." I have tried three times with two different government IDs (Canadian passport and Ontario driver's licence). I have stopped retrying to avoid making things worse. I opened Developer Support case 103005389737 (Membership and Account → Program Enrollment) on October 22 and sent a follow-up on October 28, but I haven't received any reply yet. Phone support has also shown as unavailable each time I checked. Could someone from Developer Program Support please look at my case and either verify my identity manually or offer an alternative verification method (phone call or document review)? I'm available by phone in French or English. Thank you, Eric NKOUAMEN NKOUETCHOUA
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Individual enrollment still Pending after payment was charged (Case 103009412320)
My individual enrollment still shows Pending and asks me to purchase, although the payment was charged on October 29 and the ID was submitted the same day. The file upload page now says my account is not authorized, and the call request form returns an error. Could Apple Developer Support please review case 103009412320? We are not paying again, to avoid a duplicate charge. What is needed to complete activation?
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My Membership
Hello, I purchased an Apple Developer Program membership on September 6th. However, when I tried to use the account with an app development service, I was told that my credentials were incorrect. When I signed back into my Apple Developer account, it showed that I still needed to purchase and activate a membership. I checked my credit card statement and confirmed that the payment was successfully processed. I’ve waited to see if the membership would activate automatically, but it still hasn’t been activated. I’ve also contacted Apple Support but haven’t received a response yet. Has anyone experienced this before? Do I just need to wait longer for Apple to process and activate the membership, or is there something else I should do? Thank you for your assistance.
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9 weeks, 3 cases, zero replies: approved org migration never started, no way to reach a human - (case 20000138378313)
I asked on 15 August 2026 to migrate my individual membership to my LLC. On 18 August a senior advisor confirmed it could start at any time. I confirmed every requirement the same day and asked for it to start. Since then: four follow-ups on case 20000138378313, a second case (102962956104) on 14 September and a third (103004088033) today, with no reply to any of them. The membership is still Individual and Certificates, Identifiers & Profiles is still open, so the migration has not begun. Everything is in place: two-factor authentication on, organization website live, D-U-N-S verified, no earnings on the membership, latest agreement accepted. My account shows no request-a-call option under any Membership and Account topic, so I have no way to reach a person. Could someone from Developer Program Support confirm the request is still queued and when it will be actioned, or call me through my account? Running out of options here in order to unblock as every request gets flat out ignored. Thank you.
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Individual enrollment blocked: name misread during identity verification, no reply for 14 days (Case 103014852825)
I am enrolling as an individual from Turkey via the Apple Developer app. During identity verification my name was recorded incorrectly and the name fields are now locked. I contacted Developer Support 14 days ago (Case 103014852825) and have had no reply; phone support shows as unavailable. Could you please reset my identity verification so I can scan my ID or passport again?
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Apple Developer Program enrollment Pending for 4 weeks
Hello everyone, I am looking for assistance or guidance regarding my Apple Developer Program enrollment. My Apple Developer Support Case ID is 102993829177. Timeline of my enrollment and communications with Apple Developer Support October 8, 2026 - Paid the $99 Apple Developer Program membership fee and received an official payment confirmation from Apple. On the same day, I submitted my Russian international passport for identity verification. Apple confirmed receipt of the document. However, my enrollment remained Pending, and the system continued asking me to purchase the membership again. October 12 - Contacted Apple Developer Support for the first time regarding my pending enrollment. Support case 102993829177 was created. October 16–17 - Received a response from an Apple Developer Support representative explaining that my international passport confirmed my country, but additional documentation was required to verify my city of residence in Russia. October 17 - Replied to the support representative and submitted photographs of my Russian internal passport, including the identification page and the residential registration page showing my current address. No response received. October 22 - Sent a follow-up email asking for confirmation that the documents had been received and requesting information about the next steps. No response received. October 29 - Contacted support again to request an update on my enrollment and document verification. No response received. In summary, I have sent three messages since the additional documents were requested - on October 17, 22, and 29 - without receiving any response. As of November 5, 2026, it has been 28 days since my payment and 19 days since I submitted the additional documents. My Apple Developer account still shows "Pending" and continues to display "Purchase your membership", even though the membership fee has already been paid. Phone support is not available to me. I understand that document verification may take additional time. However, I currently have no confirmation that my latest documents have been received and are being reviewed, or whether any further action is required from me. I would appreciate any guidance from Apple Developer Support representatives or community members on how to obtain an update on my enrollment status and determine the next steps. Apple Developer Support Case ID: 102993829177. Thank you for your assistance!
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Unable to complete Apple Developer Program enrollment payment (Turkey region)
Hello, I am trying to enroll in the Apple Developer Program (Individual) from Turkey, but the payment is repeatedly declined at the final step. My bank confirms there is no problem on their side and that the charge is not being declined by them. What I have already tried, all with the same result: Multiple cards from 3 different banks 3 different browsers, plus Linux, Windows, and an iPhone The Apple Developer iOS app (as suggested by Apple Support over email) Matching the billing address exactly to my account address Removing Turkish characters from my name This looks like the known issue currently affecting Turkey-based enrollments, as many other developers are reporting the same problem in these forums. Could a member of Apple staff please review my account and manually process the enrollment if needed? Account email: omerfarukunlu@ proton.me Region: Turkey Enrollment type: Individual Support case ID (varsa): 102892859221 Thank you for your help.
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Developer account transfer to organization – no response for months
We requested a transfer of our Apple Developer accounts to our organization several months ago. We've followed up multiple times by email but haven't received any response, and this is blocking our app releases. Is there a recommended way to escalate this, or is there a known processing delay for account transfers? Any help from Apple staff would be appreciated.
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Apple Developer Program payment not linked to account (Apple ID mismatch, stuck in Pending)
Hello, I am experiencing an issue with my Apple Developer Program enrollment. Here is my situation: I enrolled using Apple ID A I completed the payment using Apple ID B (via iPhone) Both Apple IDs belong to me and have the same personal information However: My developer account still shows "Pending" It asks me to "Complete your purchase" The payment has been successfully charged No refund has been issued It has been over 80 hours Additionally, I currently see that both of my Apple IDs show "Pending" status, and the payment does not appear to be linked to either enrollment. I have already contacted Apple Developer Support and waiting for their response. My questions: Has anyone experienced a similar issue with Apple ID mismatch? How long did it take to resolve? Is there anything else I should do besides waiting for support?
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Organization enrollment blocked — “exceeded the maximum number of attempts” after verification code was never delivered
Hello Developer Support, I am enrolling a company in the Apple Developer Program as an Organization. Case ID: 102994457817. Sequence of events: The first attempt was rejected because the work email was not on the company domain. I created a mailbox on the company’s own domain and re-entered all enrollment details. At the email verification step, no verification code was delivered. I checked inbox, spam, and server-side quarantine. No Resend control was shown on the page. After refreshing the page, enrollment was blocked with: “Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us.” I have not created any additional Apple Accounts and have not retried since the lock. My account region is Armenia, where the phone callback option is not offered on the contact page, so email and this forum are my only channels. I have had no reply to my email case. Request: please reset the verification attempt counter on this Apple Account so the organization enrollment can continue, and confirm whether a code was dispatched on your side. Thank you.
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5d
Enrollment Blocked: "Exceeded maximum attempts" after Mail Verification Bug for company enrollment
Hello, I am attempting to enroll in the Apple Developer Program as an Organization. During the email verification step, I encountered a technical error: no verification code was sent to my email (I confirmed the email address was correct and checked all folders). There was no "Resend" button available on the screen. After refreshing the page to try and fix the UI glitch, I was immediately blocked with the following error: "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us." I have already opened a support ticket (Case ID: 102824565622), but since this is a time-sensitive corporate enrollment, I am looking for advice. Any help from the community or an Apple representative would be greatly appreciated. Thanks in advance, Yoni
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Notarization worked, then every submission rejected with 7000 "Team is not yet configured for notarization"
Following Quinn's advice in https://developer.apple.com/forums/thread/118465?answerId=379585022#379585022, I have opened a Developer Programs Support case and am posting here with the case number. Case number: 103005753388 Team ID: 6PG3USG4A9 Notarization worked for this team: three submissions were accepted on 21 and 22 October 2026. Since the evening of 22 October every submission is rejected with status code 7000, "Team is not yet configured for notarization". The rejection logs have "issues": null and no ticket. Nothing changed on our side between the accepted and the rejected submissions: same app, same Developer ID Application certificate, same Apple ID with an app-specific password, same xcrun notarytool. The team is otherwise active; our iOS app is live on the App Store. Accepted: 49e6f112-fd07-40ca-b908-6b8126d2d137 (2026-10-21) fcaae8e3-84e3-493b-a747-297f0ab60c79 (2026-10-21) ab12ace8-743b-47fa-955b-e030feabce11 (2026-10-22) Rejected with 7000: 1731bdca-bf9c-417c-a65a-4f38c619897d (2026-10-22) 245112d4-8422-4b1d-bd73-d7718f994378 (2026-10-22) 52c784f3-ca5f-4d42-964d-2308192c5515 (2026-10-23) 2863f755-7bc4-42ea-b117-1eedcc7fcade (2026-10-23) 33996a21-59af-455e-ad22-11ef01f39fa4 (2026-11-03) b498ee7c-a1bf-46b4-bbb2-e8b3d643fe85 (2026-11-03) We distribute a Mac app outside the Mac App Store, and a release is waiting on this. Could someone from Developer Programs please look at the team's notarization status, or tell us what is missing on the account? Thank you.
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5d
Paid for Developer Program over a week ago, account still asks me to enroll
Hi, I paid the $99 Apple Developer Program fee on October 24th. The charge went through and the order shows in my Apple account purchase history, but my developer account still asks me to enroll. • Order number: W1677004203 • Enrolling as: Individual, United StatesI opened a support case on October 26th and haven't heard back. Phone support has shown as unavailable every time I've checked, day and night. I haven't received any emails asking for more info or ID verification. I'm using the same Apple ID I paid with. I'm happy to verify my ID or send anything else you need. Could someone from Apple Developer Support please look into this and link my payment to my account? Thanks,
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Organization enrollment approved, but payment fails with "Authorization Failed
Hello, My organization enrollment for Homeza Home Services LLC (Enrollment ID: MFUGPX9M4J) was approved, but I cannot complete the $99 membership purchase. The status is still Pending. What happens: At checkout I get: "Authorization Failed. A request to your bank for the funds necessary to ship this order was declined." I have tried two different cards from two different banks, in Chrome on a Mac, with a billing address that matches each bank's records. Both fail the same way. Both cards have enough money available for the total of about $106.92. One bank told me it only sees a $0 authorization check from Apple, and no attempt for the real amount. That suggests the payment is being stopped before it reaches the bank. The Apple Developer app will not let me enroll an organization, so I cannot use that path. What I need: Could the Developer Programs enrollment team please check the order and my Apple Account for a payment block, clear the failed order, and let me complete the purchase (or take payment another way)? Our goal is to submit our first app to the App Store this week. I also spoke to Apple Developer Support by phone today. Thank you for your help. James McGuirt Homeza Home Services LLC
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5d
Organization enrollment stuck for weeks. TAKE MY MONEY
Hi all, I'm hoping someone from apple dev support, or anyone who's been through this can point me in the right direction. Situation: I'm enrolling my LLC in the apple dev program as an organization. I have a D-U-N-S number and have been working through the enrollment steps. My enrollment has been stonewalled by the $99 payment. For some reason, apple refuses to take my money. I have contacted support, created tickets, and attempted to discuss this with the customer service agents over the phone. My bank is set up for my company and not witholding funds. I don't understand why I can't get a single human to talk to about the issue. To apple- I'M TRYING TO GIVE YOU MONEY TO GET ENROLLED, WHY WON'T YOU TALK TO ME????? my case ID is 30000006435890. My lack of professionalism with this aside, I have been waiting for weeks on your support to contact me and had no luck contacting you. What else am I to do?
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5d
Individual enrollment fails with "unknown error" (HTTP 406, resultCode 202018)
Hi, I'm trying to enroll in the Apple Developer Program as an individual. After selecting "Individual / Sole Proprietor" and accepting the license agreement, the page shows "We are unable to process your request. An unknown error occurred." The request behind it, POST /services-enrollment/submitIndividualEnrollment, returns HTTP 406 with resultCode 202018 ("Your request could not be processed"). What I've checked: The enrollment eligibility check shows an existing individual enrollment in draft status, stuck at the billing info step Two-factor authentication is on, and I've added a US phone number to match my account's US region I've retried several times, with the same result I've contacted Developer Support and am waiting for a reply Questions: What does resultCode 202018 mean? How can I finish or reset a draft enrollment that's stuck at the billing step? Will enrolling as an organization (I'm requesting a D-U-N-S number now) conflict with the stuck individual draft? Thanks for any help!
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5d
Lengthy App Reviews | Lack of Customer Service | $99 Fee?
Hi all, Long wait times. No responses from Apple Developer Program. Maybe we can find support in the broader professional community instead of trying to get in touch with Apple Developer customer service via these forums? Should we take our thoughts to X or LinkedIn? Emails to Apple Developer Support go seemingly unnoticed, I am not sure if they actually even monitor the inbox. I think it would be better to have a voice outside of these forum walls so that they may have potential to actually be heard. Respond here if you want to connect on LinkedIn or X (twitter) and see if we're able to get ANY SORT OF RESPONSE AT ALL from anyone at Apple Developer which we paid money to be able to access.
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5d
Enrollment stuck for weeks — upload link returns "account not authorized" (/ineligible), no reply from Developer Support
My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally. Situation: The enrollment fee is already paid — authorized and showing as completed on my card. My government-issued photo ID was uploaded earlier, before I made the payment. Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for. What I've tried: Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response. No phone/callback option is offered for my account. Apple Support chat confirmed they have no way to escalate to the developer team. Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.
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5d
Enrollment approved, now stuck at "Unable to Continue" after account mismatch on payment page (India)
Hello, I'm hoping an Apple staff member or someone who has hit this before can help. Situation: I enrolled in the Apple Developer Program (Organization) through the Apple Developer app on my Mac, signed in with my organization's Apple Account. Apple approved the enrollment and let me continue about a week ago. On the next page (payment), the account shown was a different Apple Account, my personal one that is signed in to macOS. I did not pay. Since then, tapping "Continue Your Enrollment" only shows: "Unable to Continue. Contact support at https://developer.apple.com/contact/." What I've tried (same result each time): Restarting the Mac Signing out and back in inside the Developer app Trying on a separate personal iPhone Support status: Case ID: 103014710787 I emailed support and sent a follow-up on the same case, with no reply yet. Phone support shows "currently unavailable" for me in India. I reached them by phone a couple of weeks ago, but not since. What I'm asking: Can someone from Apple confirm the approved enrollment is still linked to my organization's Apple Account and reset the enrollment state so I can continue to payment? Has anyone else seen this after an account mismatch at the payment step, and did anything fix it on your side? I'm happy to share screenshots if useful. Thank you!
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5d
Individual enrollment (Canada) – identity verification keeps failing, case 103005389737
Hello, I'm trying to enroll in the Apple Developer Program as an Individual in Canada (Ontario), using the Apple Developer app on my iPhone. Identity verification fails every time with the message "Unable to Verify Your Identity – Please contact support." I have tried three times with two different government IDs (Canadian passport and Ontario driver's licence). I have stopped retrying to avoid making things worse. I opened Developer Support case 103005389737 (Membership and Account → Program Enrollment) on October 22 and sent a follow-up on October 28, but I haven't received any reply yet. Phone support has also shown as unavailable each time I checked. Could someone from Developer Program Support please look at my case and either verify my identity manually or offer an alternative verification method (phone call or document review)? I'm available by phone in French or English. Thank you, Eric NKOUAMEN NKOUETCHOUA
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5d
Individual enrollment still Pending after payment was charged (Case 103009412320)
My individual enrollment still shows Pending and asks me to purchase, although the payment was charged on October 29 and the ID was submitted the same day. The file upload page now says my account is not authorized, and the call request form returns an error. Could Apple Developer Support please review case 103009412320? We are not paying again, to avoid a duplicate charge. What is needed to complete activation?
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My Membership
Hello, I purchased an Apple Developer Program membership on September 6th. However, when I tried to use the account with an app development service, I was told that my credentials were incorrect. When I signed back into my Apple Developer account, it showed that I still needed to purchase and activate a membership. I checked my credit card statement and confirmed that the payment was successfully processed. I’ve waited to see if the membership would activate automatically, but it still hasn’t been activated. I’ve also contacted Apple Support but haven’t received a response yet. Has anyone experienced this before? Do I just need to wait longer for Apple to process and activate the membership, or is there something else I should do? Thank you for your assistance.
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416
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9 weeks, 3 cases, zero replies: approved org migration never started, no way to reach a human - (case 20000138378313)
I asked on 15 August 2026 to migrate my individual membership to my LLC. On 18 August a senior advisor confirmed it could start at any time. I confirmed every requirement the same day and asked for it to start. Since then: four follow-ups on case 20000138378313, a second case (102962956104) on 14 September and a third (103004088033) today, with no reply to any of them. The membership is still Individual and Certificates, Identifiers & Profiles is still open, so the migration has not begun. Everything is in place: two-factor authentication on, organization website live, D-U-N-S verified, no earnings on the membership, latest agreement accepted. My account shows no request-a-call option under any Membership and Account topic, so I have no way to reach a person. Could someone from Developer Program Support confirm the request is still queued and when it will be actioned, or call me through my account? Running out of options here in order to unblock as every request gets flat out ignored. Thank you.
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2
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109
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Individual enrollment blocked: name misread during identity verification, no reply for 14 days (Case 103014852825)
I am enrolling as an individual from Turkey via the Apple Developer app. During identity verification my name was recorded incorrectly and the name fields are now locked. I contacted Developer Support 14 days ago (Case 103014852825) and have had no reply; phone support shows as unavailable. Could you please reset my identity verification so I can scan my ID or passport again?
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39
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Apple Developer Program enrollment Pending for 4 weeks
Hello everyone, I am looking for assistance or guidance regarding my Apple Developer Program enrollment. My Apple Developer Support Case ID is 102993829177. Timeline of my enrollment and communications with Apple Developer Support October 8, 2026 - Paid the $99 Apple Developer Program membership fee and received an official payment confirmation from Apple. On the same day, I submitted my Russian international passport for identity verification. Apple confirmed receipt of the document. However, my enrollment remained Pending, and the system continued asking me to purchase the membership again. October 12 - Contacted Apple Developer Support for the first time regarding my pending enrollment. Support case 102993829177 was created. October 16–17 - Received a response from an Apple Developer Support representative explaining that my international passport confirmed my country, but additional documentation was required to verify my city of residence in Russia. October 17 - Replied to the support representative and submitted photographs of my Russian internal passport, including the identification page and the residential registration page showing my current address. No response received. October 22 - Sent a follow-up email asking for confirmation that the documents had been received and requesting information about the next steps. No response received. October 29 - Contacted support again to request an update on my enrollment and document verification. No response received. In summary, I have sent three messages since the additional documents were requested - on October 17, 22, and 29 - without receiving any response. As of November 5, 2026, it has been 28 days since my payment and 19 days since I submitted the additional documents. My Apple Developer account still shows "Pending" and continues to display "Purchase your membership", even though the membership fee has already been paid. Phone support is not available to me. I understand that document verification may take additional time. However, I currently have no confirmation that my latest documents have been received and are being reviewed, or whether any further action is required from me. I would appreciate any guidance from Apple Developer Support representatives or community members on how to obtain an update on my enrollment status and determine the next steps. Apple Developer Support Case ID: 102993829177. Thank you for your assistance!
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32
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Unable to complete Apple Developer Program enrollment payment (Turkey region)
Hello, I am trying to enroll in the Apple Developer Program (Individual) from Turkey, but the payment is repeatedly declined at the final step. My bank confirms there is no problem on their side and that the charge is not being declined by them. What I have already tried, all with the same result: Multiple cards from 3 different banks 3 different browsers, plus Linux, Windows, and an iPhone The Apple Developer iOS app (as suggested by Apple Support over email) Matching the billing address exactly to my account address Removing Turkish characters from my name This looks like the known issue currently affecting Turkey-based enrollments, as many other developers are reporting the same problem in these forums. Could a member of Apple staff please review my account and manually process the enrollment if needed? Account email: omerfarukunlu@ proton.me Region: Turkey Enrollment type: Individual Support case ID (varsa): 102892859221 Thank you for your help.
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3
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772
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Developer account transfer to organization – no response for months
We requested a transfer of our Apple Developer accounts to our organization several months ago. We've followed up multiple times by email but haven't received any response, and this is blocking our app releases. Is there a recommended way to escalate this, or is there a known processing delay for account transfers? Any help from Apple staff would be appreciated.
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Apple Developer Program payment not linked to account (Apple ID mismatch, stuck in Pending)
Hello, I am experiencing an issue with my Apple Developer Program enrollment. Here is my situation: I enrolled using Apple ID A I completed the payment using Apple ID B (via iPhone) Both Apple IDs belong to me and have the same personal information However: My developer account still shows "Pending" It asks me to "Complete your purchase" The payment has been successfully charged No refund has been issued It has been over 80 hours Additionally, I currently see that both of my Apple IDs show "Pending" status, and the payment does not appear to be linked to either enrollment. I have already contacted Apple Developer Support and waiting for their response. My questions: Has anyone experienced a similar issue with Apple ID mismatch? How long did it take to resolve? Is there anything else I should do besides waiting for support?
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221
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