Lengthy App Reviews | Lack of Customer Service | $99 Fee?

Developer Tools & Services Apple Developer Program
the_wooster OP
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Hi all,

Long wait times. No responses from Apple Developer Program.

Maybe we can find support in the broader professional community instead of trying to get in touch with Apple Developer customer service via these forums? Should we take our thoughts to X or LinkedIn?

Emails to Apple Developer Support go seemingly unnoticed, I am not sure if they actually even monitor the inbox.

I think it would be better to have a voice outside of these forum walls so that they may have potential to actually be heard.

Respond here if you want to connect on LinkedIn or X (twitter) and see if we're able to get ANY SORT OF RESPONSE AT ALL from anyone at Apple Developer which we paid money to be able to access.

Replies  2
Boosts 1
Views  128
Participants  3
Apple Developer Support OP
Apple

Hello,

It appears your issue was resolved by Developer Support. If you still need support, please reply back to your case, as we are unable to provide account-specific support in the Developer Forums.

Thank you,

Developer Support
Hannah66 OP

Same problem here with trying to switch account ownership. No phone number to call for help. Endlessly waiting for a response from Apple Developer support. App is stuck in purgatory because the old account owner has left our organization and I cannot get it switched in order to approve the pending agreement. Really frustrated. Should be a super simple thing to do.