Hi everyone, I am completely stuck trying to enroll in the Apple Developer Program and could really use some community insight or advice on how to get this resolved. I'm facing two major technical roadblocks across different devices: "ID Verification Rejected" (iPhone 14 Pro Max): My verification attempt in the Apple Developer app was rejected. The status is currently stuck on "ID Verification Rejected," and the option to retry or re-upload my ID is completely grayed out/inactive. Payment Step Freezing (iPad): When I tried to complete the enrollment process using my iPad instead, the system completely freezes at the payment step and does not let me process the transaction. I have already submitted a support ticket to Apple Developer Support regarding the rejection and enrollment issues, but I have not received any response yet. Has anyone experienced this double-blocker before? Is there any workaround to force reset the verification status, or do I just have to wait for Apple Support to clear it manually? Any tips or experiences would be greatly appreciated. Thanks!

Hello, I have an urgent issue with my developer account and currently have an open support case (Case ID: 103015870167). Unfortunately, I am receiving no email responses, and every single contact/call option across all categories in my developer portal is completely grayed out. I am entirely unable to reach support through the standard channels. Could a forum administrator please help escalate this internally to the developer support team? Thank you.

Hello Apple Developer Support, My individual enrollment in the Apple Developer Program has been stuck in "Pending" for 15 days, even though the payment was charged and invoiced and my identity documents were confirmed as received. Enrollment ID: 84RCWNZFNH Order: D005402389 (US$99, October 25, 2026) Invoice: MD24187808 Support cases: 102998864849 and 103017960129 Timeline: Oct 25: payment completed, order acknowledgement and invoice received. Oct 26: Apple asked for identity verification. I sent my documents and received "We received your documents" the same day. Oct 29, Nov 3, Nov 9: follow-ups through Contact Us. I only received automatic replies. Current status: developer.apple.com/account still shows "Pending" and "Purchase your membership / Complete your purchase". It looks like my payment was not linked to my enrollment. I have not paid a second time to avoid a duplicate charge, and I have not withdrawn the enrollment. Phone support shows as "unavailable" when I try to request a call. Could someone please link order D005402389 to enrollment 84RCWNZFNH and activate my membership, or tell me what is still missing? I can provide anything else privately through my support case. Thank you, Oswaldo

Hello, Our organization enrollment was accepted on October 26. I signed the agreement and the payment went through on October 27, and I received the invoice on October 29. The account still shows “Pending” and I have not received a welcome email. I opened a support case on October 29 and followed up on November 3 (case 103012328394), but I have only received automatic confirmations so far. Has anyone seen this after payment, and is there a further step I should take? If someone from Apple can look at the case, I would be very grateful. Thank you.

Hello Apple Developer Community, I am experiencing a persistent issue with my Apple Developer Program enrollment. Apple Developer Relations confirmed that my identity verification was completed and informed me that I could continue my enrollment. However, when I select “Individual / Sole Proprietor”, I receive the following error: “We are unable to process your request. An unknown error occurred.” I have tried Chrome, Safari, and multiple devices. The Apple Developer app also displays: “Enrollment through the Apple Developer app is not available for this Apple Account.” I opened a support case on October 30, 2026, and followed up on November 5, but I have not received a substantive response. My Apple Account region is Israel, and my actual residence is in Ramallah, West Bank. Has anyone experienced this exact issue after successful identity verification? Was it resolved through an account-level enrollment correction? Any guidance would be appreciated.

Hello, I enrolled in the Apple Developer Program as an individual and purchased the one-year membership on 1 November 2026 (Turkey). My bank confirms the payment has been settled, but: The Apple Store order details page shows every step, including "Order Placed", as "Not started". My developer account still shows "Pending" and asks me to "complete your purchase". I opened support case 30000004864511 on 4 November and added follow-ups on 6 and 8 November, but I have only received automated confirmations. Phone support for this topic is shown as unavailable. I have not paid a second time, to avoid a duplicate charge. Could someone from Apple please look at this case or escalate it to the enrollment team? Thank you.

Hi all, I'm enrolling my company (South Africa, D-U-N-S verified) in the Apple Developer Program as an organization, and it has been stuck since mid-October. Timeline: 16 Oct: Apple Developer Support asked for a signed letter on company letterhead confirming our business address. 17 Oct: I uploaded the signed letter. Apple confirmed receipt the same day. 26 Oct and 29 Oct: I followed up by email on the case and got no reply. I've also requested two support callbacks and haven't been called back. The enrollment still shows as pending, and the case has had no response for over three weeks. Case number: 102983746395 Has anyone had an enrollment stuck at this stage? Is there another way to get a case looked at or escalated? If an Apple team member sees this, I'd really appreciate someone checking the case. Thanks!

Hi all, We are a university research group developing a heart-rate-based physical activity score. We need heart rate at 20-second intervals or better, recorded passively (24/7, without the user starting a workout), and read via HealthKit. Apple's support page says that Apple Watch Series 12 and Ultra 4 measure heart rate continuously, as often as every 5 seconds. Our questions: Are these continuous measurements stored as HKQuantitySamples (heartRate) in HealthKit, so a third-party app can read them at that resolution? On older models, what is the typical interval of passive heart rate samples in HealthKit? During a workout (HKWorkoutSession), what is the typical interval of stored heart rate samples? Any experience or official guidance is very welcome. Thank you!

Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.

I tried already twice to enroll to the developer program and I'm stuck again at the same point after receiving an email from Apple program stating: "Please note that we still need the documentation we requested two weeks ago in an email titled “Request for Enrollment Documents”." Except I've never received such an email and I don't know which documents I should upload. I tried to contact by mail or phone the assistance but I never managed to succeed in having a response. Thanks

I have now received two reminder emails from Apple saying that they are still waiting for documentation requested in an earlier email titled “Request for Enrollment Documents.” However, I never received that original email, so I don't know which documents Apple needs in order to complete my enrollment. I contacted Apple Developer Support and followed up again one week ago, but I haven't received a response. Has anyone experienced the same issue? Is there any way to have Apple resend the original document request or find out exactly which documents are required?

Hello Apple Developer Support and fellow developers, The Apple Developer app shows “ID Verification Rejected”, and I cannot complete Apple Developer Program enrollment with my Apple Account. I have contacted Developer Support but have not received a clear explanation or a way to proceed. Could Apple staff review case 103009042336 and advise whether manual review or another identity-verification attempt is available? I can provide any required identity documents through an official secure upload link. Has anyone resolved this status? What process helped? Thank you.

Hello, I am experiencing a persistent two-factor authentication issue with my Apple Developer account. On October 20, 2026, I attempted to sign in and entered an SMS verification code. Apple displayed a "Too many verification codes have been sent" error, even though I had not made repeated unsuccessful attempts. As of November 4, the restriction has remained in place for 15 days. My Apple Developer Program membership is active and paid through October 2027. I can still access my account through the Apple Developer app on my iPhone, but I cannot sign in through a web browser. I have also tried signing in through Apple TV and Apple Ads. Neither resolved the issue. I contacted Apple Developer Support, received a case number, and followed up, but have not received a substantive response or a solution. I am posting from my separate personal Apple Account because the affected developer account cannot access the forums. Has anyone experienced this issue for such an extended period and successfully resolved it? If an Apple representative sees this post, could you please advise how I can have the existing support case escalated to the team responsible for Apple Account authentication and verification restrictions? I am not trying to bypass Apple's security measures. I simply need to restore access to my existing, verified developer account. Thank you for any guidance.

Hello Apple Developer Community, We are experiencing an unresolved issue while trying to enroll in the Apple Developer Program. During the enrollment process, Apple does not accept my actual, official address, even though I am entering the correct and valid information. Instead, the system displays an error and instructs me to contact Apple Developer Support. We have been unable to complete the enrollment process for approximately two weeks. During this time, we have contacted Apple Developer Support multiple times and requested escalation to a senior specialist. Unfortunately, we have only received automated acknowledgement emails, without any substantive response or resolution. Phone support is consistently shown as unavailable, so we currently have no effective way to speak directly with the enrollment team. Our Android application is already publicly available on Google Play, but this enrollment issue is preventing us from proceeding with our iOS release. We already have multiple open Apple Developer Support cases related to this issue. Could anyone, especially an Apple Developer Support representative, advise us on the following? Why might Apple reject a valid official address during Developer Program enrollment and direct the applicant to support? Is there another official channel for escalating an unresolved enrollment issue? How can we request a manual review when email support does not respond? Is there a way to reach the enrollment team when phone support is unavailable? We would greatly appreciate any guidance from Apple staff or developers who have experienced and resolved a similar issue. Thank you.

Hi everyone, I have payed for a developer account and reached out to apple several times, but without answer. I can see the 90dollars is withdrawn from my account, does someone know how to proceed from here. its over 1 week ago that i payed and my account is still saying pending. I really want my app online but it does not seem i can before they approve me. What to do? Thanks

I paid for the Apple Developer Program (Individual) on November 4 through the Apple Developer app on my iPhone. The subscription shows as active in Apple Account > Subscriptions, valid until November 4, 2027. But my membership never got activated: On developer.apple.com/account, my account still shows "Join the Apple Developer Program / Enroll today". The Apple Developer app on my iPhone says this account can't be used. I contacted Apple Developer Support but haven't received a reply yet. Has anyone run into this? What could be blocking the activation, and is there anything I can check or do on my side? Thanks!

Hello, I want to enroll in the Apple Developer Program as an individual (I am in Libya). I cannot continue. On the enrollment page I get: "You've exceeded the maximum number of attempts. Please contact us." Also, in the Apple Developer app, Enroll Now is disabled with: "Enrollment through the Apple Developer app is not available for this Apple Account." I contacted Developer Support on October 28, 2026 and again on November 8, 2026 (Case ID 103011796588). I have not received any reply yet. Phone support is hard for me because English is not my first language, so I prefer email. Can someone from Apple please check my case, tell me what is blocking my enrollment and what documents are needed, and reset my enrollment attempts? Thank you.

Hi, I'm having an issue, My app has disappeared from the app store all of a sudden without any email or warning, when I checked my account, App Store connect says Pending Agreement on my app but on the same page it says my membership has expired even tho its been only 2 or 3 months since I purchsed apple developer account. Current status shown in App Store Connect: "Developer Program Membership Expired" – my apps have been removed from the App Store "Pending Agreement" – the updated Developer Program License Agreement cannot be signed The core problem: I purchased my Apple Developer Program membership only about 2 or 3 months ago, so it cannot legitimately have expired. I have received no email notification about any membership expiration or agreement change. Despite this, the system now shows my membership as expired and my app has been removed. Most importantly, there is no renewal button and no agreement accept button anywhere in my account (developer website or App Store Connect), so I cannot resolve this myself. This appears to be a system error on Apple's side, not an actual expiration. What I have already tried: Checked the Membership section on developer.apple.com/account — no renewal option Checked App Store Connect Agreements section — no agreement to accept Checked App Store subscription management Contacted Apple Developer Support by email multiple times — no response received Please help.

Hello Apple Developer Community, I am trying to enroll in the Apple Developer Program as an individual from India, but I have been unable to complete enrollment despite multiple attempts. Whenever I open the Apple Developer app on my MacBook Air and select Continue Your Enrollment, I receive: "Unable to Continue. Contact support at https://developer.apple.com/contact/." What I have tried Used multiple Apple Accounts – the same issue occurs. Updated macOS to the latest version available to me. Used the Apple Developer app downloaded from the official App Store. Tried adding the payment method through both account.apple.com and the Mac App Store. Contacted Apple Developer Support multiple times. Current situation Country: India Enrollment type: Individual Device: MacBook Air, Apple M5, 16 GB RAM macOS: 27.2 (26B123) Identity verification: Never prompted Enrollment error: Unable to Continue The most frustrating part is that Apple Support has only sent automatic acknowledgement emails. Despite several follow-ups, I have not received a meaningful response or a clear explanation of the issue. Request for assistance Has anyone in India successfully resolved this exact enrollment error? Can Apple Developer Support manually review or reset a blocked enrollment? Is there a known account-side restriction or enrollment-system issue that causes this error? Is there an effective escalation channel for Indian developers when Developer Support does not respond? I am willing to complete any additional identity verification or provide the necessary documents through Apple's secure channels. I would appreciate assistance from anyone who has experienced and resolved this issue, particularly Apple Developer Support representatives. Thank you.

Our organization enrollment, ID KV9A5X2YR2, has been pending since October 20. In that time Apple has not called, has not emailed, and has not explained what is holding it up. Support case 103014527097, opened October 31, has never received a reply. Phone support says it is unavailable due to high volume. The phone line tells you to use the website. And the website contact form now fails with an error every time I try to follow up. There is literally no working way to reach Apple about this. We are a venture studio that builds and launches apps, and this product is pre-launch. Our iPhone app is finished and our Android app is already in testing on Google Play, but we cannot open our website to the public until the iPhone app is ready for release. So the whole launch is now blocked only by Apple, and every week of silence costs us users and momentum. I have signed authority for the company and documents ready to send the moment anyone asks. Judging by this forum, we are far from the only ones. For a platform that depends on developers, this is a deeply disappointing way to treat the businesses trying to build on it. Could someone at Apple please flag this enrollment and case for review?