Hi everyone,
I’m honestly at a loss and quite frustrated, so I’m hoping someone here has seen this before.
My app, Wisp: AI Meeting Assistant (Apple ID 6821276376), is my first release. Here is my timeline:
Oct 20, 10:43 PM: submitted version 0.1.0 (Waiting for Review)
Oct 28, 11:03 PM: In Review, after about 8 days of waiting
Oct 29, 1:38 AM: Rejected because the app crashed on launch
Oct 29, 2:30 AM: I fixed the crash, uploaded build 14, and resubmitted, less than an hour after the rejection
Today, Nov 11: still Waiting for Review, 13 days later
It has never moved to In Review again. I have received no message in the Resolution Center and no email asking for anything. The first review alone took 8 days, and now the resubmission of a one-issue fix has waited even longer. The standard time is 24 to 48 hours, so this is far beyond normal.
What I’ve already checked:
- The build processed without problems in TestFlight, and the Info.plist purpose strings are in place (I had an ITMS-90683 warning on build 13, fixed in build 14).
- There is nothing new in Resolution Center and no email from Apple, including spam.
- I did not reply to the rejection message, since the issue was a crash and the fix was the new build. I don’t think a reply was required, but please correct me if I’m wrong.
- I requested an expedited review on Nov 6 and have had no response in the 5 days since.
As an indie developer this is hard. I’ve now spent almost three weeks without being able to ship the fix to anyone, I can’t plan anything, and I get no information about whether my app is even in the queue. Being rejected is fine, because I can fix problems. Silence is the part I can’t act on.
Questions:
1/ Has anyone had a resubmission sit in Waiting for Review this long after a rejection? How did it get resolved?
2/ Is there something that can leave a resubmission stuck that I can’t see from my side?
3/ Would you cancel the submission and resubmit, or does that just send me to the back of the queue?
Any advice or similar experiences would be really appreciated. Thank you.