Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

My Apple Developer Program enrolment been pending since April 2026. I have received no response from Apple since around 2 weeks. I have also contacted support last week but received no response from them as well. I had initially submitted by identity/company verification documents 2 weeks back. However, I still kept getting weekly reminders to upload documents. I have now uploaded the documents for the second time as after the first time I did not receive any confirmation for the submission. I am unable to request for call/phone support. My enrollment ID: QDH59Y57T7 My Case ID: 102887512171 Is there anything else I need to provide? Has anyone else encountered this problem? And what should I do? Thank you.

The epic saga of registering an Apple Developer Account for my company seems to have been successfully resolved. The full story can be read here My account has been approved, I've paid the membership fee, and everything appears to be in order. Huge thanks to everyone, especially the Apple staff members who didn't stay indifferent and went out of their way to help. Current status: My developer account is active. I can sign in to https://developer.apple.com/account and see that everything looks fine - there are no pending actions on my side (no agreements to sign, etc.), and the account appears completely normal. However, when I try to sign in to App Store Connect, I get the following error: To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. (https://appstoreconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser.asc) I'm attaching a screenshot. What I've already tried: Clearing browser cache, trying different browsers and devices, and waiting for some time — none of this helped. On May 9, I submitted a support request (Case ID: 20000112974233), but I still haven't received a response. My guess is that my account may have exhausted its Apple Developer Support request limit, since during the original issue I sent dozens of messages and may have used up my quota. This is just a hypothesis, but if I'm right, I would be very grateful if my ability to receive Apple Developer Support could be restored. Thank you in advance. For reference: similar case: I also did some research and found that another forum user had the same issue, which was resolved through Apple Developer Support (hopefully this helps point in the right direction): https://discussions.apple.com/thread/255265181 Thanks in advance for any help!

On my Apple Developer Account, all I see is "Your enrollment is being processed. Your enrollment ID is JYD86Q79DM." This has been ongoing for almost a week now. This is the first time I am enrolling to the program and need to know how much time it takes and if I am missing any steps? Please advise

I submitted my paperwork on May 5 to development support to verify my organization and my signing ability for my organization and I have not heard anything back to this day. I know that these things are supposed to only take two business days. So I’ve also emailed and have not heard back. Has anybody ever had these issues before? And is there a way to contact Apple that’s not requesting a phone call I work full-time and cannot receive phone calls while I’m at work so that’s not a feasible option for me. Hopefully somebody will see this from support and respond to my emails and or submission.

I have been attempting to contact development support regarding verification of my organization in my signing ability on behalf of my organization because my account has not been. My initial filing was on May 5 for my new reference number because my first one got declined the developer portal as that it should only take two business days, but it is definitely taking a lot longer than that to verify my business. has anybody had this sort of issue before and is there a phone number to actually contact because the email process also seems to be delayed at this point in time. I work full-time and cannot receive phone calls during the day so putting in a ticket for someone to call me is not feasible. Hopefully somebody from the sports team will see this post and reach out to me and give me a way to contact Apple development support so I can get this finalized.

This is my case. I am based and Canada (Quebec) recently i moved to org. I am small supplier. I don't have revenue. My app is free on app store. I am forced by apple to till my tax GST and RT. My app is completely free and does not use In-App Purchases, subscriptions, or paid downloads. The Paid Applications agreement appears to have been activated accidentally, and App Store Connect is now forcing Quebec tax registration fields that do not apply to my account. I need the Paid Applications agreement removed or reset so I can continue updating my free app. I called and email number of time the support but most of the time no "support" at all most of the time is is turn off/turn on "support". I am not even able to call them I am totally blocked to connect them. Support just send you links and leave you without solutions. I am really desperate and my app is blocked month without update and using services that I paid.

Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.

Hi, We are awaiting processing of our enrolment. We have submitted everything and are still waiting. We haven't had any correspondence.

Hi everyone, I'm hoping someone has run into this before because it's completely blocking our release. When we try to submit a new version of our app, we get an error saying the Account Holder must accept a pending agreement. The problem is, when the Account Holder logs into App Store Connect, there are no agreements showing up to accept. To make things worse, the Business page is broken — every time we try to open it, it throws an error and won't load at all. This means we can't access the Agreements, Tax, and Banking section through the UI. Things we've already tried: Logging in as the Account Holder (not just an Admin) Trying different browsers and incognito mode Going directly to appstoreconnect.apple.com/agreements/#/ Checking email for any agreement links from Apple Nothing has worked so far. The page just errors out every time. Has anyone experienced this and found a fix? Did you have to go through Apple Support directly to get it resolved? We've already reached out to Apple Support but wanted to check here in case there's a known workaround we're missing. Any help is appreciated!

(Note: I don't need DTS support. This is not a DTS issue, and the standard responses aren't relevant to the situation. I would ask that DTS not respond in lieu of the developer support official) Yesterday, a poster in this forum wrote about his experience waiting several months to get approved to have his apps notarized. He had hit the "status code 7000; Team ID not configured for notarization" block. An Apple Developer Support account responded to him saying they would help the poster. After a month of waiting and praying for Developer Support to approve my Team ID for notarization, and no progress via the official channels, I am rolling the dice that asking Developer Support here will get my account approved or at least moved forward. I just can't wrap my head around why it takes so long to allow a Team ID to submit apps for notarization. My Team ID is V67NRZ84A2, and my support ticket is 102874600970. Spending months and months developing an app, paying the Developer Support annual fee, and then having to sit on your hands for months while your app gathers dust due to the Status Code 7000 bottleneck is very demoralizing. Again, not a DTS issue. The official channels 100% do not work. Developer Support did respond to a poster yesterday, so this is the pathway I'm hoping will lead to my Team ID getting permission to notarize apps. As it stands, no other method is leading to the problem getting resolved.

I submitted the application with my DUNS number on May 8, 2026, and today is already May 11, 2026. After submitting the form, it said the process would take about 1 day, but quite a bit of time has already passed and I still have not received organization status. I also have not received any emails from Apple. Could there possibly be some issue that I am not aware of?

Hello everyone: I paid the $99 requested to publish an app on Saturday around 3 PM (Paris time). They asked me for my French ID card shortly after, around 5 PM (Paris time). I sent it around 8 PM (Paris time), but I haven't heard back since. I emailed support around 10 AM (Paris time). Still no response. Can you help me?

Bonjour a tous : J'ai payé Samedi à environ 3h PM (Paris) les 99 $ demandé pour publié une APPS, il m'ont demandé très peut de temps après ma carte d'identité Française vers 05h PM (Paris), je l'ai envoyé vers 20 Heure (Paris), hors depuis je n'ai aucun retour. J'ai envoyé un E-mail au support vers 10h AM (Paris). Hors depuis aucun retour, pouvez-vous m'aidé ?

I cant sign up for an Apple Developer Accnt. Error Screenshot attached

My Apple Developer Program enrollment is still pending after payment and identity document upload. I enrolled on May 4, 2026. My payment was completed, I received the official invoice, and I uploaded the requested identity documents the same day. Apple also confirmed that my documents were received. However, my Apple Developer account still shows “Buy your membership” / “Complete your purchase”, and my membership has not been activated after several business days. Order ID: MN7Q04OBDY Apple ID: vargasserje Invoice date: May 4, 2026 Product: Apple Developer Program — Annual Amount paid: $459.900 COP Support Case ID: 102888644582 Could Apple Developer Support please review or escalate this enrollment?

May 4, i subscribed to apple developer program then they ask me for 99$ , i paid and got confirmation on main but then go no replay and no support replay to main and nothing at all happens what should i do now ?

My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.

I recently purchased the Apple Developer Program membership and received an email confirming that my enrollment is being processed. However, when I log in to my Apple Developer account, it still prompts me to purchase the membership again, as if the purchase was not completed. Later, I received another email asking me to upload my ID through the portal to continue the enrollment process. But when I click the provided link and try to access the upload page, I get an error saying that I am not allowed, not authenticated, or do not have permission to access the page. I am unable to proceed with the verification or understand the current status of my enrollment. Has anyone faced this issue before, or can someone from Apple Developer Support guide me on how to resolve this?

I've been trying to create an Apple developer account for 3 weeks. I've created 3-4 different accounts and tried them on different devices. I finally managed to contact Apple Developer Support via email, but I don't think I'll find a solution with them. First, I explained my problem, they listened attentively, and offered solutions. They told me to verify my identity, which I uploaded to the email they sent. Then they told me to wait. 2-3 days passed, and then I received another email saying, "We can't verify your identity with the Apple Developer app, or provide further assistance with Apple Accounts for Apple Developer programs." I don't understand; I manually uploaded my ID to the system, so why isn't this working? Case number: 102886872114

Hi everyone, Hope all are doing well. So I'm facing the issue with my apple developer account registration. I applied before with the duns number I got from apple and it keeps on saying it's a wrong number. Now when I get the new duns I went there to enroll for the developer account it doesn't let me fill the field "Legal Entity Name" and "D-U-N-S® Number" and the other it let me fill and when I click on continue I get this error "We are unable to process your request. An unknown error occurred." I sent apple an email but still didn't get a response it's been a week so if someone also faced the same issue I will really appreciate a help. Thanks for your time reading this.