Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Account migration from Individual to Organization pending for 3+ weeks – App updates blocked
Hello, I’m currently experiencing a major issue while migrating my Apple Developer account from an Individual account to an Organization account. The migration process has been ongoing for more than 3 weeks, and during this transition: My app release is delayed. I am unable to submit updates. I also cannot use the old (individual) account normally because it appears to be locked in this transition state. This situation is critically affecting our product launch timeline. We already provided all requested documentation, including D-U-N-S verification and company details. However, the account status remains in transition, and no clear timeline has been provided. My main concerns: Is it normal for this migration to take more than 3 weeks? Is there any way to temporarily regain publishing capability while the migration is processed? Is there a specific escalation channel for cases where the transition blocks production releases? Case IDs: Case ID: 102820894024 Case ID: 2000010840072 We have an upcoming app launch depending on this migration, so any guidance would be greatly appreciated. Thank you in advance.
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Apple Developer Program Support — No Response After 8 Days (Case ID: 102824778431)
I have been waiting 8 days for a response regarding my Apple Developer Program enrollment. I submitted a support request on Feb 18, 2026 and sent a follow-up on Feb 23 — both times I only received automated replies. Case ID: 102824778431 Please escalate this case. It is blocking my app development. Thank you.
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Apple Developer Account Enrollment issue that already disabled.
I have issue related to apple developer program registration. Our company registered with one mail I'd with apple developer at few years back. Now the account was disabled. We are unable to access it even we have DUNS with us. We have requested many times to delete or replace the account with other email. But support team ask not possible to update. Support team suggest to create email with different domain. As per suggestion We have created domai. Now we tried to enroll with new account. But we are unable to register we raised query on 19 Feb. Not yet received any response. Kindly suggest how to solve issue.
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37
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Company enrollment declined after ID verification; how to reset/reopen enrollment?
Hello, Our company’s Apple Developer Program enrollment was cancelled/declined without a clear reason, and no representative has explained why. Based on my last conversation with Apple Support, I suspect it was related to my passport photo. My appearance has changed significantly since that photo (about a 20 kg difference). My enrollment was declined on January 9. On January 12, I applied for a new passport with an updated photo, and I received it on January 20. Since then, I’ve been trying to reach an Apple representative to continue the process, but unfortunately I haven’t been able to. Has anyone experienced a similar situation?
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Admin not appearing in "Choose a Candidate" list for Account Holder Transfer
Hello, I am trying to transfer the Account Holder role to a different person on our team, but I am stuck in a loop. Despite the recipient being an active Admin on the team for some time, their name does not appear in the "Choose a Candidate" dropdown menu on the Apple Developer website. Here is our current setup and what we have tried: Recipient Role: The person I am transferring to is already an Admin (verified in Users and Access). Security: 2FA is enabled and active on the recipient’s Apple ID. Account Type: This is for an Organization/Company membership. The Issue: When I (the current Account Holder) go to Membership Details > Update Your Information > Transfer Account Holder Role, the candidate list is empty or does not show this specific Admin. We have investigated the Identity Verification requirement, but hit a dead end: The recipient logged into the Apple Developer app on an iPhone (signed into the same Apple ID and primary iCloud account on the device). In the Account tab, there is no "Verify Identity" button visible. The options visible are only: Create Profile, Notifications, Enroll Now, and Sign Out. We have already tried "Create Profile," but it did not trigger an ID scan or resolve the visibility issue in the transfer list. Questions: Does the recipient need to click "Enroll Now" and start a $99 membership application just to trigger the identity verification, even if they are joining an existing organization? Could the use of a personal email domain (@hotmail.com) for the Admin Apple ID be filtering them out of the "Candidate" list for an Organization account? Are there any specific steps to "force" the Identity Verification button to appear in the app for an existing Admin? Any guidance on how to get the Admin's identity verified so they appear as an eligible candidate would be greatly appreciated.
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My Account is stuck to Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process.
Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
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Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin
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Payment Completed but Developer Account Not Activated – No Response for 6 Days
Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.
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Apple Developer Membership Paid but Account Still Pending
Hello, I enrolled in the Apple Developer Program and completed the payment successfully. I have already received the payment confirmation and invoice via email. However, my account status is still showing as “Pending”, and it has not been activated yet. It has been more than 5 days since the payment was completed. I have not received any additional instructions or requests for documents. Has anyone experienced a similar delay? Is there anything else I need to do to complete the activation process? This is quite urgent for me as I need to publish my app on the App Store. Thank you in advance for your help.
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Apple Developer Program Pending but It is Paid for and its been 48 hours
There has been quite a bit of posts mentioning this. Enrolled to the developer program, paid and money has cleared but absolutely no communication from apple on status or progress at all. Status still show pending and still prompting to complete a purchase. It's quite a terrible experience. If there are delays, is it possible to communicate what the delays are? If there is any progress, is it possible to communicate this progress? Only other option I had was - contact support, which stated I will receive a response in less than 48 hours as well, but that promise is broken too. Is there anyone from support that can assist?
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Apple Developer Program
Hi everyone, I subscribed to the Apple Developer Program on Friday evening, February 20, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Rashid
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Unable to Reach Developer Support – App Name Unlock Request
Hello, I am attempting to reach Developer Support, but the contact page has not been functioning for several weeks. I have tried accessing https://developer.apple.com/contact/topic/select from multiple devices and across multiple networks. I have also spent significant time navigating standard Apple Support channels without success. I need assistance with unlocking an app name. I own both developer accounts associated with the app, but I have not been able to resolve this through existing ticket channels. My prior requests have been closed without meaningful assistance. I am requesting direct contact with someone in Developer Support who can review this issue and provide guidance beyond standard review responses. Please advise on how to proceed. Thank you, Jeremy White
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Developer Program Enrollment Still Pending After 5 Days (Mobile Payment)
Hello everyone, I enrolled in the Apple Developer Program on February 19th through the Apple Developer App. I completed my payment using mobile carrier billing and successfully uploaded my ID documents for identity verification. However, my account status is still showing as "Pending". I opened a support ticket regarding this issue on February 21st, but I haven't received any response yet. Since it has been 5 days and I am eager to proceed with my work, I wanted to ask if this delay is normal for carrier billing enrollments? Is there any additional step I need to take, or a way to expedite this manual review process? Any advice or help from the community or Apple staff would be greatly appreciated. Thanks!
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Account migration from Individual to Organization pending for 3+ weeks – App updates blocked
Hello, I’m currently experiencing a major issue while migrating my Apple Developer account from an Individual account to an Organization account. The migration process has been ongoing for more than 3 weeks, and during this transition: My app release is delayed. I am unable to submit updates. I also cannot use the old (individual) account normally because it appears to be locked in this transition state. This situation is critically affecting our product launch timeline. We already provided all requested documentation, including D-U-N-S verification and company details. However, the account status remains in transition, and no clear timeline has been provided. My main concerns: Is it normal for this migration to take more than 3 weeks? Is there any way to temporarily regain publishing capability while the migration is processed? Is there a specific escalation channel for cases where the transition blocks production releases? Case IDs: Case ID: 102820894024 Case ID: 2000010840072 We have an upcoming app launch depending on this migration, so any guidance would be greatly appreciated. Thank you in advance.
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33
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Apple Developer Pending Period
Hi, I have completed the payment for my Apple Developer membership but my order (W1388955794) is still showing as pending. Could you pls review and confirm the payment. Thanks
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0
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3
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68
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Apple Developer Program Support — No Response After 8 Days (Case ID: 102824778431)
I have been waiting 8 days for a response regarding my Apple Developer Program enrollment. I submitted a support request on Feb 18, 2026 and sent a follow-up on Feb 23 — both times I only received automated replies. Case ID: 102824778431 Please escalate this case. It is blocking my app development. Thank you.
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0
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0
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25
Activity
3w
Apple Developer Account Enrollment issue that already disabled.
I have issue related to apple developer program registration. Our company registered with one mail I'd with apple developer at few years back. Now the account was disabled. We are unable to access it even we have DUNS with us. We have requested many times to delete or replace the account with other email. But support team ask not possible to update. Support team suggest to create email with different domain. As per suggestion We have created domai. Now we tried to enroll with new account. But we are unable to register we raised query on 19 Feb. Not yet received any response. Kindly suggest how to solve issue.
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0
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37
Activity
3w
Question about personal account switching to organization
So I started an LLC and will be getting into app development on apple, but I am still waiting on my DUNS number. If I sign up for a personal account now, am I later able to switch over to an organization account easily using the same account? Or should I wait until I receive my DUNS number?
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3
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0
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85
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Company enrollment declined after ID verification; how to reset/reopen enrollment?
Hello, Our company’s Apple Developer Program enrollment was cancelled/declined without a clear reason, and no representative has explained why. Based on my last conversation with Apple Support, I suspect it was related to my passport photo. My appearance has changed significantly since that photo (about a 20 kg difference). My enrollment was declined on January 9. On January 12, I applied for a new passport with an updated photo, and I received it on January 20. Since then, I’ve been trying to reach an Apple representative to continue the process, but unfortunately I haven’t been able to. Has anyone experienced a similar situation?
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0
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0
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64
Activity
3w
Admin not appearing in "Choose a Candidate" list for Account Holder Transfer
Hello, I am trying to transfer the Account Holder role to a different person on our team, but I am stuck in a loop. Despite the recipient being an active Admin on the team for some time, their name does not appear in the "Choose a Candidate" dropdown menu on the Apple Developer website. Here is our current setup and what we have tried: Recipient Role: The person I am transferring to is already an Admin (verified in Users and Access). Security: 2FA is enabled and active on the recipient’s Apple ID. Account Type: This is for an Organization/Company membership. The Issue: When I (the current Account Holder) go to Membership Details > Update Your Information > Transfer Account Holder Role, the candidate list is empty or does not show this specific Admin. We have investigated the Identity Verification requirement, but hit a dead end: The recipient logged into the Apple Developer app on an iPhone (signed into the same Apple ID and primary iCloud account on the device). In the Account tab, there is no "Verify Identity" button visible. The options visible are only: Create Profile, Notifications, Enroll Now, and Sign Out. We have already tried "Create Profile," but it did not trigger an ID scan or resolve the visibility issue in the transfer list. Questions: Does the recipient need to click "Enroll Now" and start a $99 membership application just to trigger the identity verification, even if they are joining an existing organization? Could the use of a personal email domain (@hotmail.com) for the Admin Apple ID be filtering them out of the "Candidate" list for an Organization account? Are there any specific steps to "force" the Identity Verification button to appear in the app for an existing Admin? Any guidance on how to get the Admin's identity verified so they appear as an eligible candidate would be greatly appreciated.
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0
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33
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My Account is stuck to Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process.
Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
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7
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Duplicated Post..
Original: https://developer.apple.com/forums/thread/816864
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36
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Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin
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61
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Enrollment
I have subscribed to the Apple developer program on feb 22. I have contacted the support team and mailed two Times in last two days. the account shows pending but the email and the order page Says activation sent electronically. but I haven't got email regarding that.
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0
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57
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Payment Completed but Developer Account Not Activated – No Response for 6 Days
Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.
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2
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2
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19k
Activity
3w
Apple Developer Membership Paid but Account Still Pending
Hello, I enrolled in the Apple Developer Program and completed the payment successfully. I have already received the payment confirmation and invoice via email. However, my account status is still showing as “Pending”, and it has not been activated yet. It has been more than 5 days since the payment was completed. I have not received any additional instructions or requests for documents. Has anyone experienced a similar delay? Is there anything else I need to do to complete the activation process? This is quite urgent for me as I need to publish my app on the App Store. Thank you in advance for your help.
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0
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0
Views
35
Activity
3w
Apple Developer Program Pending but It is Paid for and its been 48 hours
There has been quite a bit of posts mentioning this. Enrolled to the developer program, paid and money has cleared but absolutely no communication from apple on status or progress at all. Status still show pending and still prompting to complete a purchase. It's quite a terrible experience. If there are delays, is it possible to communicate what the delays are? If there is any progress, is it possible to communicate this progress? Only other option I had was - contact support, which stated I will receive a response in less than 48 hours as well, but that promise is broken too. Is there anyone from support that can assist?
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0
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0
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79
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Apple Developer Program Subscription not Reflecting in My Account
Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!
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1
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158
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SLow enrollment process
its been a week i uploaded the documents for enrolment and there has been no reply. i have raised multiple concerns but am not receiving any resposes on them. is it normal?
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5
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109
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Apple Developer Program
Hi everyone, I subscribed to the Apple Developer Program on Friday evening, February 20, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Rashid
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0
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0
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72
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Apple Developer Renewal Button Missing
Hello, My Apple Developer membership is close to expiration, but the renewal button is not showing in my account. I checked both the Developer portal and App Store Connect, and there is no renewal option available. I am currently located in Iraq. Has anyone faced this issue or knows the reason? Thank you.
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1
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54
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Unable to Reach Developer Support – App Name Unlock Request
Hello, I am attempting to reach Developer Support, but the contact page has not been functioning for several weeks. I have tried accessing https://developer.apple.com/contact/topic/select from multiple devices and across multiple networks. I have also spent significant time navigating standard Apple Support channels without success. I need assistance with unlocking an app name. I own both developer accounts associated with the app, but I have not been able to resolve this through existing ticket channels. My prior requests have been closed without meaningful assistance. I am requesting direct contact with someone in Developer Support who can review this issue and provide guidance beyond standard review responses. Please advise on how to proceed. Thank you, Jeremy White
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0
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0
Views
29
Activity
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Developer Program Enrollment Still Pending After 5 Days (Mobile Payment)
Hello everyone, I enrolled in the Apple Developer Program on February 19th through the Apple Developer App. I completed my payment using mobile carrier billing and successfully uploaded my ID documents for identity verification. However, my account status is still showing as "Pending". I opened a support ticket regarding this issue on February 21st, but I haven't received any response yet. Since it has been 5 days and I am eager to proceed with my work, I wanted to ask if this delay is normal for carrier billing enrollments? Is there any additional step I need to take, or a way to expedite this manual review process? Any advice or help from the community or Apple staff would be greatly appreciated. Thanks!
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71
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