Hello, I’m looking for guidance regarding an Apple Developer Program enrollment issue that has remained unresolved despite multiple contacts with Apple Support. I enrolled as an Individual and successfully paid the $99 Apple Developer Program membership fee. The payment was charged and I received an official Apple invoice. Initially, Apple Developer Support informed me that my membership had been successfully purchased and activated and showed the membership status as Processed. Shortly afterward, however, I received another message stating: “For one or more reasons, your enrollment in the Apple Developer Program couldn’t be completed.” I contacted Developer Support under: Case 20000136025222 Developer Support subsequently indicated that the issue appeared to be related to my Apple Account and directed me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why Developer Support had redirected the enrollment issue to them. I then attempted enrollment again through the official Developer website. Immediately after selecting Individual / Sole Proprietor and clicking Continue, I receive: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” No request for identity documents or additional verification is presented. I also have another Developer Support case: Case 20000142610492 At this point, I would appreciate guidance from Apple Developer Support on whether my enrollment requires a manual identity/compliance review or additional Developer identity verification. I am fully prepared to provide my passport, government-issued identification, payment invoice, or any other required documentation through Apple’s secure verification process. Could Apple Developer Support please review or escalate these cases to the appropriate Enrollment/Membership team or Senior Advisor and advise what specific verification or action is required from my side? Thank you.

We are a team of developers, and our company is involved in creating mobile applications. Recently, our developer account was terminated, and all active apps were removed from the App Store. The email mentioned that our app violates section 3.2(f) of the Apple Developer Program License Agreement. We've been trying to identify the issue since then, but we're not involved in any fraudulent activities. Our company is facing a critical situation as it is essential for us to have the apps back on the App Store as soon as possible. We are unsure of how to proceed and would greatly appreciate any assistance or guidance. Thanks. Our app ID com.seriktes.kz App name Seriktes

Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?

A couple of months ago, I joined a team of mine to produce an iOS app, and ever since I've done this, I've lost my own developer license, and I cannot get it back. Did any of you already have the same problem? If so, is there a way to get it back? I already applied to developer support a couple of times, but I did not receive a reply yet.

Hi there, Our developer program enrolment (for non-profit) has been in processing state since more than 4 weeks. I have tried to contact apple, but with no luck (currently 3 open support cases with no email replies or callbacks). Please advise us what to do?

Hello, I apparently have the same problem as many here: I’m having an issue enrolling in the Apple Developer Program as an Individual / Sole Proprietor. I completed the enrollment process and submitted the $99 membership purchase. Apple sent me an order acknowledgement saying that the order would be processed within 2 business days. However: My credit card has never been charged. My Developer account remains in Pending status!((( The account still shows “Purchase your membership”. Trying to continue or restart the enrollment sometimes results in “We are unable to process your request. An unknown error occurred.” It has now been several days with no progress. I have also seen other recent posts describing very similar enrollment/payment issues. Has anyone recently managed to resolve this? Is there currently a known issue with Apple Developer Program enrollment or payment processing?

Hi everyone, it has been more than 10 days that my subscription request is "pending", I received an email 2 days after my initial payment asking for a document (I made a mistake by typing too fast and inversed my STATE & CITY), I sent the document but there is no feedback, plus there is no phone support available from France apaprently ("service currently not available"). I feel blocked and already paid the service.

Hi, I’m hoping someone here has come across this before, because I’ve pretty much run out of options with Developer Support. I’ve been trying to enrol in the Apple Developer Program for quite a while. After a lot of back and forth, Apple eventually told me the problem is that my trusted device or 2FA phone number is associated with several other Apple Accounts. I can understand how this might have happened. I’ve been using Apple products for years and I’ve helped family, friends and other people set up and troubleshoot their Apple devices over that time. Some of these associations could be years old. The problem is that Apple understandably won’t tell me which accounts are involved because of privacy. I don’t have a problem with that and I’m not asking for anyone else’s account information. But it leaves me stuck. I’ve basically been told that I need to remove my details from those accounts, while at the same time there’s no way for me to know which accounts they are. Developer Support have now told me they’ve gone as far as they can with it. I’m quite happy to prove who I am. I have an Australian passport, I can verify my current phone number and devices, and I’m happy to provide whatever other identification Apple needs. I also noticed Apple’s identity verification documentation says to contact Support if you need to verify your identity using a method other than the Apple Developer app. I’ve asked about this, but so far I haven’t been able to find anyone who can actually move the enrolment forward. I’m not trying to get around Apple’s security. I just need some way of proving that I am who I say I am when the normal enrolment system can’t do it. I already have a fairly extensive Developer Support case for all of this, which I’m happy to provide privately to Apple staff if needed. Has anyone else run into this? Or, if someone from Apple sees this, is there another team or a manual verification process that Developer Support can refer this to? Thanks, Tom

Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.

I've submitted an app for review three times, but each time it's been stuck at 'waiting for review' for several days, all more than a week. When contacting apple I was advised that 90% of apps are reviewed with in 48 hours, but this is the third time I've been part of the other 10%. Has anyone else had issues with their app just sitting at 'waiting for review'? It's the first publish of an app, if that makes a difference?

Hello, I am posting here after exhausting the email support channel, hoping a member of Apple staff can review and escalate my case. Enrollment ID: U6T22S4V22 Enrollment type: Organization D-U-N-S: already registered and verified Timeline July 10: Organization enrollment submitted. July 29: First support request sent (Case ID: 102938938248). July 18: Follow-up sent. No reply. August 26: Additional follow-up sent. No reply. It has now been more than a month. During that time I have received no request for additional documentation, no identity verification call, and no explanation for the delay. The only responses have been automated acknowledgements. The enrollment status has not changed. Our D-U-N-S number was already registered and active before submitting, so this is not a case of a pending or mismatched company record. This delay has put a client project on hold, and I have no way to give my team or the client a realistic timeline because there has been no communication at all. What I am asking for Could a member of Apple staff please review enrollment U6T22S4V22 and escalate it for manual review? I am happy to provide any documentation or verification needed — I simply have no channel through which to provide it. I would also note that a number of recent threads in this forum describe the same pattern: organization enrollments held in processing for weeks, with support cases receiving only automated replies. I raise this constructively — many of us have business commitments depending on these timelines, and even an acknowledgement with an expected resolution date would make a significant difference. Thank you for your time.

Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.

Hi, My Name is Asma Alharbi, I've tried to enroll to the Apple Developer Program more than 5 time in the past month, but it always send e email as follows: Dear ASMAA ALHARBI, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations Then nothing happens. Dear Apple Team, can you check on my enrollment status? Thank you!

Hi, Posting here after exhausting standard support channels for a stuck organization enrollment. Timeline: August 7, 2026 — Submitted Apple Developer Program enrollment for our organization. Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 4 weeks with no indication of what (if anything) is wrong. Support attempts so far: Opened multiple support cases (Case numbers: 102954003819, 20000146177866, 20000136358412) via developer.apple.com/contact. No response to either. Requested a phone callback through the "Membership and Account" contact option many times, from different phone numbers. Each time no callback. No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress. What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help.

Hi @AppleSupport, our Apple Developer enrollment for L.T.O consultants Ltd has been stuck in "Processing / Pending" for over 4 months with no response. Our app is ready for launch and we urgently need this escalated. Enrollment ID: 83283WMKJC. Could someone please look into this? Thank you.

when i try to enroll my account to developer to download app in it i receive this mas ( Your enrollment could not be completed) (Your enrollment in the Apple Developer Program could not be completed at this time.)

We are trying to complete an Apple Developer Program organization enrollment for a university. We had an older pending enrollment and later submitted another enrollment after being advised to do so. Apple Support has now told us that the older enrollment was further along, but unfortunately that enrollment has since disappeared from the system as well. I am the original applicant for the enrollment. Has anyone experienced a similar situation where a pending organization enrollment disappeared? Is there any way Apple can restore or continue one of the previous enrollments instead of requiring a completely new application? I have an active support case with Apple and can provide the case/enrollment details privately if needed. Any advice from developers who have experienced a similar enrollment issue would be greatly appreciated.

Im getting Unknown error while trying to enroll developer account. Could you help?

I am trying to complete my organization’s enrollment in the Apple Developer Program, but I now have two enrollment requests associated with my account. My original enrollment was submitted approximately two weeks ago. I never received the expected verification call, email, or any other update from Apple. Because I was still unable to complete the enrollment, I submitted another request today. Both requests show that Apple must verify my authority to sign legal agreements before I can continue. I am the owner of the organization and am legally authorized to enter into agreements on its behalf. Could an Apple representative please advise whether the duplicate enrollment will cause an issue and help me determine what is delaying the original verification? This is preventing us from moving forward with the development and launch of our app. I have confirmed that my contact information is correct and have checked my spam and junk folders. I can provide both enrollment IDs privately if needed. Thank you.

Hi Team, My Apple Developer Program Membership license got auto-renewed on July 20th 2026 and i've also got the receipt. Yet the developer portal and AppStoreConnect is displaying as the membership is due for renewal and my app is removed from the app store. I've raised a ticket regarding this on Aug 26th and yet to receive a resolution on it. This is affecting the business operations. Request you to please resolve the issue. Case ID: 20000147813871