Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Created

Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
0
0
41
1w
Unable to submit a ticket from developer form?
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
3
0
145
1w
Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
1
1
69
1w
Cannot enroll in the developer program
Greetings! I'm running into multiple issues trying to enroll into the developer program. When I try enrolling via the Mac app the enroll button is greyed out. When I try enrolling using the web page I get the error: "We are unable to process your request". I tried contacting Apple support but they neither call me nor can I submit a support request via the written form (it doesn't submit). Is there some other way to contact Apple for support? Thank you!
0
0
53
1w
Apple Developer Account
I have been trying to open an Apple Developer Account for the last 3 weeks. Its been a nightmare. The call back option is switched off. The team is not replying back to messages. I was told a week back, there is a long queue. I have been making payments which are getting revoked after a day. Not sure how to proceed. Any suggestions, about how to resolve this and get things going here. Is there anyway, someone can please help me.
0
0
48
1w
Apple Developer Program Enrollment Stuck, cannot Proceed Past Enrollment Screen
I am trying to enroll in the Apple Developer Program but cannot get past the enrolment screen in the Developer app on my Mac. When I click Enroll, it does not proceed to the payment screen, it just says unable to compete, contact support. I then received an email from Apple Developer Support saying my enrolment "couldn't be completed due to one or more reasons". I'm not even sure how that email is even helpful. I am an individual developer based in India trying to publish my first app on the App Store. My Apple ID is in good standing and I have no history of policy violations. Has anyone in India experienced this issue and resolved it? Is this a known problem with Indian Apple IDs or payment methods? Is there a way to enroll directly through the website instead of the Mac app? Any help appreciated.
3
2
101
1w
Subscriptions not able to load
Hi everyone, I’m currently experiencing an issue where my auto-renewable subscriptions are not loading during TestFlight and App Review. Setup: iOS app using StoreKit 2 + RevenueCat Subscriptions: Weekly Monthly Both are configured in: App Store Connect (attached to app version) RevenueCat (entitlement + offerings + packages) Current Status: Subscriptions show: “Waiting for Review” in App Store Connect Paid Apps Agreement is Active Banking + tax info is completed ⸻ What’s happening: In TestFlight → Paywall loads but: Products stay in loading state Prices never appear During App Review: Apple rejected with: “Unable to load plans” ⸻ Debug Info: RevenueCat logs confirm: Offerings are fetched successfully $rc_weekly and $rc_monthly packages exist However, StoreKit does not return product pricing in TestFlight ⸻ Question: Is this expected behavior when subscriptions are still in “Waiting for Review”? Or should products still fully load in sandbox/TestFlight even before approval? ⸻ What I’ve already verified: Subscriptions attached to app version ✅ Offerings configured in RevenueCat ✅ Product identifiers match exactly ✅ Using real device (not simulator) ✅ ⸻ Goal: I want to ensure: Subscriptions load correctly during App Review App is not rejected again for “Unable to load plans” Any guidance would be greatly appreciated 🙏
0
0
145
1w
Paid Apple Developer Program enrollment 5 days ago still no activation, support case open with no reply
Hello Apple Developer community I enrolled in the Apple Developer Program as an individual on April 26, 2026. The payment went through successfully and I received a full receipt by email on April 27, 2026. However, 5 days later: My Apple ID still shows no active membership at developer.apple.com/account Because of this, I cannot access App Store Connect to submit my app On April 29, 2026 I opened a support request via the official contact form and received an automated confirmation with a case number ID is 102881308327. but since then there has been no reply from the Enrollment / Support team.
2
0
196
1w
Apple Developer Individual Enrollment – Persistent 403 on submitIndividualEnrollment (Armenia) - Fully Investigated
Hi everyone, I've been stuck on Apple Developer Program enrollment for several days and have done extensive debugging. Posting all technical details hoping someone can help or has experienced the same. My setup: Apple ID country/region: Armenia 2FA trusted phone: Armenian number (+374) Enrollment type: Individual / Sole Proprietor No VPN active during attempts Enrolling via browser (Chrome), not the app What happens: I reach the agreement step, check the checkbox, click "Sign" - and get the generic "We are unable to process your request. An unknown error occurred." What I found in DevTools (Network tab): The real error is HTTP 403 Forbidden on: POST https://developer.apple.com/services-enrollment/submitIndividualEnrollment Payload sent: agreementId: 854R8GJUBL The response body is just a generic HTML error page with no actual error details from the backend. What I've already checked and fixed: Apple ID country = Armenia 2FA trusted phone = Armenian +374 (was a non-Armenian number before — now fixed) No VPN No pending agreements in account Tried incognito mode and multiple browsers Cleared cookies and cache Waited several hours after updating phone number Still getting 403 after all of the above. Additional issue - Company enrollment: When attempting to enroll as Company/Organization with a verified DUNS number for my legally registered Individual Entrepreneur business in Armenia, I receive: "This organization could not be verified as a legal entity..." despite the DUNS being active and confirmed via Dun & Bradstreet. My questions: Has anyone resolved a persistent 403 on submitIndividualEnrollment? What was the actual root cause? Could there be an internal flag on my Apple ID that only Apple support can remove? Is there anything else I might have missed? Has anyone successfully enrolled as an Individual from Armenia recently? Apple support has not responded to my email after 3+ business days. I've tried every fix mentioned on forums — nothing works so far. Any help is greatly appreciated.
0
0
71
1w
Apple Developer Membership Renewal Stuck After Payment Submission
Hello, I am currently experiencing an issue while renewing my Apple Developer Program membership. I have completed the renewal process, including submitting my card information. After that, I was instructed to wait 1–2 business days for the process to complete. However, it has now been more than the expected timeframe, and I have not received any updates. My membership status still shows as "Expired", and I have not received any confirmation email or further instructions. For reference: Case ID: 102884014636 Account type: Organization (CV. RIX SOLUTION) I would like to ask: Is it normal for this process to take longer than 2 business days? Is there anything I need to do from my side to proceed with the renewal? How can I check the current status of this renewal request? This issue is quite urgent as it affects my ability to manage and maintain my apps. Any help or guidance would be greatly appreciated. Thank you.
1
0
207
1w
Record button disabled in Developer App after camera scan failed (Web routing issue)
Hi everyone, I am experiencing a frustrating loop while trying to enroll in the Apple Developer Program from Turkey, and I need some help or advice. Here is my situation: I tried to enroll using the Apple Developer App. Unfortunately, the camera scan for my passport/ID failed a few times (probably due to glare on the passport or a camera focus issue). After a few failed attempts, the app automatically redirected me to the web enrollment process. The problem: The web enrollment charges the standard $99 USD fee. However, the Apple Developer App offers "Local Pricing" for Turkey, which is significantly more affordable for me. I want to complete my enrollment via the App to use the local pricing. To fix this, I logged into my Apple ID on a different device with a better camera. But now, the "Enroll" button in the app is completely disabled (grayed out). It seems my Apple ID is locked to the "web enrollment" status. I sent an email to Apple Support a day ago but haven't received a response yet. Is there any way to completely cancel/flush my pending web enrollment so I can start fresh from the Developer App? Has anyone else faced this "disabled button" issue after a failed camera scan and found a solution? Thanks in advance for your help!
0
0
54
1w
URGENT: Enrollment Stuck & Overdue After Repayment (Case: 102880401533)
Hello Apple Developer Relations, I am posting to request urgent escalation for my Developer Program enrollment, which is now significantly overdue. I have been actively working with Developer Support (Case: 102880401533). As explicitly instructed by my advisor, I successfully submitted a new payment to complete my pending enrollment on April 29, 2026. However, multiple days have passed since the payment was processed, and my account is STILL not activated. I have followed up via email but received zero response. Considering the extended delays I already experienced during the initial verification phase, this ongoing wait is completely overdue and is severely blocking my project's release schedule. Since we are heading into the weekend, I desperately need this resolved today. Could an Apple staff member please escalate this case immediately so my account can be activated? Reference Details: Case Number: 102880401533 Repayment Date: April 29, 2026 Invoice Number: MC67903001 Web Order Number: D004800879 Thank you for your urgent assistance.
0
0
93
1w
Cannot renew expired membership — "Apple Account already associated with the Account Holder of a membership"
Hi all, My Apple Developer Program membership expired and I cannot renew through any path. Hoping someone has solved this exact error. What I see: developer.apple.com/account no longer shows a Membership section — only an "Enroll today" button. Clicking Enroll redirects to /enroll/ineligible/account-holder with: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." Direct URLs /account/renew and /account/membership/ both redirect to the generic Account dashboard with no Renew button. The iOS Apple Developer app shows only Account info (name/email/Sign Out) — no Membership section. iOS Settings → Apple ID → Subscriptions: Apple Developer Program is NOT in the Active or Expired list (my original membership was paid via the developer enrollment portal, not as an iOS auto-renewing subscription, so the "resubscribe through your existing subscription" advice from older threads doesn't apply). Signing out / signing back in / Private window — no change. I have an open support case (filed Apr 28) and just sent a follow-up. Phone callback is no longer offered for this case type. Has anyone resolved this exact "ineligible/account-holder" error? Is there any self-serve path I'm missing, or is the support email queue truly the only option? My App Store Connect Paid Apps and Free Apps agreements are now Expired and blocking submission for my app. Thanks for any pointers.
0
0
50
1w
Account still “pending” after 2 weeks
Hello. My enrollment request was received on April 14. A request for identity verification was sent on April 21. I uploaded all required documents on April 21 and received an email confirming receipt of documents on April 22. Since then I have put in several support requests regarding the pending status with no email or call back. What else do I need to do to help move this forward? Case Number: 102875268157
0
0
70
1w
Paid Apple Developer Program enrollment 5 days ago still no activation, support case open with no reply
Hello Apple Developer community I enrolled in the Apple Developer Program as an individual on April 26, 2026. The payment went through successfully and I received a full receipt by email on April 27, 2026. However, 5 days later: My Apple ID still shows no active membership at developer.apple.com/account Because of this, I cannot access App Store Connect to submit my app On April 29, 2026 I opened a support request via the official contact form and received an automated confirmation with a case number ID is 102881308327. but since then there has been no reply from the Enrollment / Support team. What I have already checked: Spam / Junk / Promotions folders — clean Email filters and blocked senders — clean Apple ID primary email is verified and matches the one on the receipt Notification preferences in my Apple ID account — all enabled Signed out and back in to developer.apple.com — membership still not visible Has anyone experienced a similar delay between successful payment and account activation? Is there a faster way to escalate this to the Enrollment team than waiting on the existing case? My app is fully ready to submit and every day of delay is critical for my project deadline. I m guidance from Apple staff would be hugely appreciated. Thank you!
0
0
320
1w
Not being able to access the ‘ Certificates, Identifiers & Profiles ‘ page
Hello! I am a developer that needs to access the app IDs of some apps but I am locked out of the ‘Certificates, Identifiers & Profiles’ page with an error that says I am not enrolled in the apple developer program even tho I am enrolled. Any help would be appreciated!
Replies
1
Boosts
0
Views
40
Activity
1w
Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
Replies
0
Boosts
0
Views
41
Activity
1w
Apple developer enrolment pending 7 days now
I paid 99$ the fee for apple developer and still get the message Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. And pending in the profile menu !
Replies
0
Boosts
0
Views
44
Activity
1w
Unable to submit a ticket from developer form?
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
Replies
3
Boosts
0
Views
145
Activity
1w
Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
Replies
1
Boosts
1
Views
69
Activity
1w
Cannot enroll in the developer program
Greetings! I'm running into multiple issues trying to enroll into the developer program. When I try enrolling via the Mac app the enroll button is greyed out. When I try enrolling using the web page I get the error: "We are unable to process your request". I tried contacting Apple support but they neither call me nor can I submit a support request via the written form (it doesn't submit). Is there some other way to contact Apple for support? Thank you!
Replies
0
Boosts
0
Views
53
Activity
1w
Apple Developer Account
I have been trying to open an Apple Developer Account for the last 3 weeks. Its been a nightmare. The call back option is switched off. The team is not replying back to messages. I was told a week back, there is a long queue. I have been making payments which are getting revoked after a day. Not sure how to proceed. Any suggestions, about how to resolve this and get things going here. Is there anyway, someone can please help me.
Replies
0
Boosts
0
Views
48
Activity
1w
Apple Developer Program Enrollment Stuck, cannot Proceed Past Enrollment Screen
I am trying to enroll in the Apple Developer Program but cannot get past the enrolment screen in the Developer app on my Mac. When I click Enroll, it does not proceed to the payment screen, it just says unable to compete, contact support. I then received an email from Apple Developer Support saying my enrolment "couldn't be completed due to one or more reasons". I'm not even sure how that email is even helpful. I am an individual developer based in India trying to publish my first app on the App Store. My Apple ID is in good standing and I have no history of policy violations. Has anyone in India experienced this issue and resolved it? Is this a known problem with Indian Apple IDs or payment methods? Is there a way to enroll directly through the website instead of the Mac app? Any help appreciated.
Replies
3
Boosts
2
Views
101
Activity
1w
Developer profile: chicken and egg situation
I used to live in the US. I had a developer subscription. I moved to India. I need to renew my subscription but it errors out with "There may be certain requirements to view this content." I cannot renew using my Indian credit card without updating my Region/Country but I cannot update it without renewing.
Replies
0
Boosts
0
Views
69
Activity
1w
Subscriptions not able to load
Hi everyone, I’m currently experiencing an issue where my auto-renewable subscriptions are not loading during TestFlight and App Review. Setup: iOS app using StoreKit 2 + RevenueCat Subscriptions: Weekly Monthly Both are configured in: App Store Connect (attached to app version) RevenueCat (entitlement + offerings + packages) Current Status: Subscriptions show: “Waiting for Review” in App Store Connect Paid Apps Agreement is Active Banking + tax info is completed ⸻ What’s happening: In TestFlight → Paywall loads but: Products stay in loading state Prices never appear During App Review: Apple rejected with: “Unable to load plans” ⸻ Debug Info: RevenueCat logs confirm: Offerings are fetched successfully $rc_weekly and $rc_monthly packages exist However, StoreKit does not return product pricing in TestFlight ⸻ Question: Is this expected behavior when subscriptions are still in “Waiting for Review”? Or should products still fully load in sandbox/TestFlight even before approval? ⸻ What I’ve already verified: Subscriptions attached to app version ✅ Offerings configured in RevenueCat ✅ Product identifiers match exactly ✅ Using real device (not simulator) ✅ ⸻ Goal: I want to ensure: Subscriptions load correctly during App Review App is not rejected again for “Unable to load plans” Any guidance would be greatly appreciated 🙏
Replies
0
Boosts
0
Views
145
Activity
1w
Paid Apple Developer Program enrollment 5 days ago still no activation, support case open with no reply
Hello Apple Developer community I enrolled in the Apple Developer Program as an individual on April 26, 2026. The payment went through successfully and I received a full receipt by email on April 27, 2026. However, 5 days later: My Apple ID still shows no active membership at developer.apple.com/account Because of this, I cannot access App Store Connect to submit my app On April 29, 2026 I opened a support request via the official contact form and received an automated confirmation with a case number ID is 102881308327. but since then there has been no reply from the Enrollment / Support team.
Replies
2
Boosts
0
Views
196
Activity
1w
Apple Developer Individual Enrollment – Persistent 403 on submitIndividualEnrollment (Armenia) - Fully Investigated
Hi everyone, I've been stuck on Apple Developer Program enrollment for several days and have done extensive debugging. Posting all technical details hoping someone can help or has experienced the same. My setup: Apple ID country/region: Armenia 2FA trusted phone: Armenian number (+374) Enrollment type: Individual / Sole Proprietor No VPN active during attempts Enrolling via browser (Chrome), not the app What happens: I reach the agreement step, check the checkbox, click "Sign" - and get the generic "We are unable to process your request. An unknown error occurred." What I found in DevTools (Network tab): The real error is HTTP 403 Forbidden on: POST https://developer.apple.com/services-enrollment/submitIndividualEnrollment Payload sent: agreementId: 854R8GJUBL The response body is just a generic HTML error page with no actual error details from the backend. What I've already checked and fixed: Apple ID country = Armenia 2FA trusted phone = Armenian +374 (was a non-Armenian number before — now fixed) No VPN No pending agreements in account Tried incognito mode and multiple browsers Cleared cookies and cache Waited several hours after updating phone number Still getting 403 after all of the above. Additional issue - Company enrollment: When attempting to enroll as Company/Organization with a verified DUNS number for my legally registered Individual Entrepreneur business in Armenia, I receive: "This organization could not be verified as a legal entity..." despite the DUNS being active and confirmed via Dun & Bradstreet. My questions: Has anyone resolved a persistent 403 on submitIndividualEnrollment? What was the actual root cause? Could there be an internal flag on my Apple ID that only Apple support can remove? Is there anything else I might have missed? Has anyone successfully enrolled as an Individual from Armenia recently? Apple support has not responded to my email after 3+ business days. I've tried every fix mentioned on forums — nothing works so far. Any help is greatly appreciated.
Replies
0
Boosts
0
Views
71
Activity
1w
Why can not register my Developer
Dear experts, I have been unable to register for a Developer Account. Could you please check if there is any problem with my account? I need support from Apple.
Replies
5
Boosts
1
Views
366
Activity
1w
Apple Developer Membership Renewal Stuck After Payment Submission
Hello, I am currently experiencing an issue while renewing my Apple Developer Program membership. I have completed the renewal process, including submitting my card information. After that, I was instructed to wait 1–2 business days for the process to complete. However, it has now been more than the expected timeframe, and I have not received any updates. My membership status still shows as "Expired", and I have not received any confirmation email or further instructions. For reference: Case ID: 102884014636 Account type: Organization (CV. RIX SOLUTION) I would like to ask: Is it normal for this process to take longer than 2 business days? Is there anything I need to do from my side to proceed with the renewal? How can I check the current status of this renewal request? This issue is quite urgent as it affects my ability to manage and maintain my apps. Any help or guidance would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
207
Activity
1w
Record button disabled in Developer App after camera scan failed (Web routing issue)
Hi everyone, I am experiencing a frustrating loop while trying to enroll in the Apple Developer Program from Turkey, and I need some help or advice. Here is my situation: I tried to enroll using the Apple Developer App. Unfortunately, the camera scan for my passport/ID failed a few times (probably due to glare on the passport or a camera focus issue). After a few failed attempts, the app automatically redirected me to the web enrollment process. The problem: The web enrollment charges the standard $99 USD fee. However, the Apple Developer App offers "Local Pricing" for Turkey, which is significantly more affordable for me. I want to complete my enrollment via the App to use the local pricing. To fix this, I logged into my Apple ID on a different device with a better camera. But now, the "Enroll" button in the app is completely disabled (grayed out). It seems my Apple ID is locked to the "web enrollment" status. I sent an email to Apple Support a day ago but haven't received a response yet. Is there any way to completely cancel/flush my pending web enrollment so I can start fresh from the Developer App? Has anyone else faced this "disabled button" issue after a failed camera scan and found a solution? Thanks in advance for your help!
Replies
0
Boosts
0
Views
54
Activity
1w
URGENT: Enrollment Stuck & Overdue After Repayment (Case: 102880401533)
Hello Apple Developer Relations, I am posting to request urgent escalation for my Developer Program enrollment, which is now significantly overdue. I have been actively working with Developer Support (Case: 102880401533). As explicitly instructed by my advisor, I successfully submitted a new payment to complete my pending enrollment on April 29, 2026. However, multiple days have passed since the payment was processed, and my account is STILL not activated. I have followed up via email but received zero response. Considering the extended delays I already experienced during the initial verification phase, this ongoing wait is completely overdue and is severely blocking my project's release schedule. Since we are heading into the weekend, I desperately need this resolved today. Could an Apple staff member please escalate this case immediately so my account can be activated? Reference Details: Case Number: 102880401533 Repayment Date: April 29, 2026 Invoice Number: MC67903001 Web Order Number: D004800879 Thank you for your urgent assistance.
Replies
0
Boosts
0
Views
93
Activity
1w
Cannot renew expired membership — "Apple Account already associated with the Account Holder of a membership"
Hi all, My Apple Developer Program membership expired and I cannot renew through any path. Hoping someone has solved this exact error. What I see: developer.apple.com/account no longer shows a Membership section — only an "Enroll today" button. Clicking Enroll redirects to /enroll/ineligible/account-holder with: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." Direct URLs /account/renew and /account/membership/ both redirect to the generic Account dashboard with no Renew button. The iOS Apple Developer app shows only Account info (name/email/Sign Out) — no Membership section. iOS Settings → Apple ID → Subscriptions: Apple Developer Program is NOT in the Active or Expired list (my original membership was paid via the developer enrollment portal, not as an iOS auto-renewing subscription, so the "resubscribe through your existing subscription" advice from older threads doesn't apply). Signing out / signing back in / Private window — no change. I have an open support case (filed Apr 28) and just sent a follow-up. Phone callback is no longer offered for this case type. Has anyone resolved this exact "ineligible/account-holder" error? Is there any self-serve path I'm missing, or is the support email queue truly the only option? My App Store Connect Paid Apps and Free Apps agreements are now Expired and blocking submission for my app. Thanks for any pointers.
Replies
0
Boosts
0
Views
50
Activity
1w
Account still “pending” after 2 weeks
Hello. My enrollment request was received on April 14. A request for identity verification was sent on April 21. I uploaded all required documents on April 21 and received an email confirming receipt of documents on April 22. Since then I have put in several support requests regarding the pending status with no email or call back. What else do I need to do to help move this forward? Case Number: 102875268157
Replies
0
Boosts
0
Views
70
Activity
1w
Account pending
Hello, I have been buying a dev licence 3 days ago and I received my invoice from Apple yesterday. My statut in still "pending" I sent my ID and I dont understand why it takes so long to finalize the process. I saw some posts of you guys with same issue. Is it something to do with? or it is only to wait? Thank you.
Replies
0
Boosts
0
Views
106
Activity
1w
Paid Apple Developer Program enrollment 5 days ago still no activation, support case open with no reply
Hello Apple Developer community I enrolled in the Apple Developer Program as an individual on April 26, 2026. The payment went through successfully and I received a full receipt by email on April 27, 2026. However, 5 days later: My Apple ID still shows no active membership at developer.apple.com/account Because of this, I cannot access App Store Connect to submit my app On April 29, 2026 I opened a support request via the official contact form and received an automated confirmation with a case number ID is 102881308327. but since then there has been no reply from the Enrollment / Support team. What I have already checked: Spam / Junk / Promotions folders — clean Email filters and blocked senders — clean Apple ID primary email is verified and matches the one on the receipt Notification preferences in my Apple ID account — all enabled Signed out and back in to developer.apple.com — membership still not visible Has anyone experienced a similar delay between successful payment and account activation? Is there a faster way to escalate this to the Enrollment team than waiting on the existing case? My app is fully ready to submit and every day of delay is critical for my project deadline. I m guidance from Apple staff would be hugely appreciated. Thank you!
Replies
0
Boosts
0
Views
320
Activity
1w