Hi, You're here because you've had issues with your implementation of In-App Provisioning Extensions for Apple Pay In-App Provisioning or In-App Verification. To prevent sending sensitive credentials in plain text, create a new report in Feedback Assistant to share the details requested below with the appropriate log profiles installed. Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues While troubleshooting Apple Pay In-App Provisioning or In-App Verification, it is essential that the issuer is able to collect logs on their device and check those logs for error message. This is also essential when reporting issues to Apple. To gather the required data for your own debugging as well as reporting issues, please perform the following steps on the test device: Install the Apple Pay and Wallet profiles on your iOS or watchOS device. If the issue occurs on Mac, continue to Step 2. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device, or on macOS. Create a Feedback Assistant report with the following information: The bundle IDs App bundle ID Non-UI app extension bundle ID (if applicable) UI app extension bundle ID (if applicable) The serial number of the device. For iOS and watchOS: Open Settings > General > About > Serial Number (tap and hold to copy). For macOS: Open the Apple () menu > About This Mac > Serial Number. The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. For iOS and watchOS: Open Settings > General > About > SEID (tap and hold to copy). For macOS: Open the Apple () menu > About This Mac > System Report > NVMExpress > Serial Number. The sysdiagnose gathered after reproducing the issue. The timestamp (including timezone) of when the issue was reproduced. The type of provisioning failure (e.g., error at Terms & Conditions, error when adding a card, etc.) The issuer/network/country of the provisioned card (e.g., Mastercard – US) Last 4 digits of the FPAN Last 4 digits of the DPAN (if available) Was this test initiated from the Issuer App? (e.g., yes or no) The type of environment (e.g., sandbox or production) Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or bundle ID of your app or app extensions in the Console app. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Apple Pay client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

Hi, To ensure the issue is not caused by an error within your app or web service request, please review the following documentation: Wallet Passes Wallet Developer Guide If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report. For issues occurring with your native app or web service, perform the following steps: Install the Wallet profile on your iOS or watchOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device. Create a Feedback Assistant report with the following information: The serial number of the device. Open Settings > General > About > Serial Number (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. Open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The .pkpass file(s), pass signing certificate(s) and pass type identiifier(s) (optional). The timestamp of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or pass type identifier in the Safari Web Inspector. See Inspecting Safari on macOS to learn more. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Wallet pass implementation. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

In testing in-app push provisioning with a production TestFlight build built with Xcode Cloud (Xcode 26.4.1) the flow is failing when attempting to add cards. I start the flow by choosing the add to wallet button from within the app. I get to the stage “Add Card” and choosing continue fails with “Could Not Add Card” and a button “Set Up Later” Analysing the sysdiagnose logs reveals that the eligibility stage is failing with a HTTP 500 error. [9ix8SPBHSfWEcxLjj+j5bA] ProvisioningOperationComposer: Step 'eligibility' failed with error <PKProvisioningError: severity: 'terminal'; internalDebugDescriptions: '( "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; > FB22761556

Feedback ID: FB22759977 After clicking add to apple wallet in our app, I launch the PKAddPaymentPassViewController and click next. It loads for a few seconds and then I get: [] ProvisioningOperationComposer: Step '' failed with error Error Domain=PKProvisioningErrorDomain Code=5 UserInfo={PKErrorHTTPResponseStatusCodeKey=500}

Good Morning all! I was wondering what the customization is in regard to Digital Wallet Verification. Currently we have Verify with Phone Call as the default option selected, then Verify within App as the second option. Is there a way or any documentation that can be looked at to see how we can have Verify within App be the defaulted option?

I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?

Hello, I have recently started exploring the Apple Wallet extension and have a couple of questions I was hoping you could help clarify: Is there any form of communication between the UI extension and the non-UI extension? From my understanding, the UI extension handles the authorization and simply indicates whether the app approves it or not, without passing additional data. However, the non-UI extension is expected to make calls to the issuer app’s backend, which typically require a token obtained through prior authentication services and may even involve an OTP. Is there a recommended way to share this information between extensions within the Apple Wallet Extension framework, or is using App Groups the only option? Additionally, during the provisioning process, is there any possibility of re-invoking the UI extension if further validation is required? Furthermore, according to the documentation, testing is carried out via TestFlight and in production. Is there any way to test these extensions on a physical device directly from Xcode for debugging purposes, or is TestFlight the only available method? Thank you very much in advance for your time and assistance.

Hello, We are testing Wallet passes with iBeacons in iOS 26 Beta. In earlier iOS releases, when a device was in proximity to a registered beacon, the corresponding pass would surface automatically. In iOS 26 Beta, this behavior no longer occurs, even if the pass is already present in Wallet. I have not found documentation of this change in the iOS 26 release notes. Could you please confirm whether this is expected in iOS 26, or if it may be a Beta-specific issue? Any pointers to updated documentation would be appreciated. Thank you.

Problemas com cartoes de crédito onde as operadoras rastreiam e com base …. O Brasil é um país onde organizacoes )) usam e abusam , acesso - cartões bloqueados - inadimplência - trabalho com órgão federal , minha conta , está sendo analisada por fiscais / alguma alternativa que possa colocar cartão de crédito pra não perder meu ( iCloud ) help entre em contato me ajudem como colocar um cartão fiel

Hello i am developing an apple wallet coupon/store card integration and as each pass will hold sensitive data (tokens referencing access to the monetary amount) i am concerned of the security implications of having a passkit-pass in ios stored as well as in icloud. Documentation is scarce if the pass is also stored on apple servers. It seems to be stored at least temporarily for synching with other devices of the same icloud user. Can you give details to the kind of data, encryption, duration of persistence of the pass data on centralized apple servers? Best Regards

Good afternoon, I‘m currently disputing over (8) applications on the App Store for legal (intellectual property right infringement) and for fraud. The mobile applications I created were hijacked from me and even submitted an FBI report. I’m wondering how long for Apple to recover these mobile applications? And how does the original financials work for the mobile apps I created since they were uploaded using API keys? I submitted legal intellectual property rights infringement, reported the apps to Fraud. All mobile applications should be listed under my Apple Developer Account. Furthermore, where do I go if I need assistance with these apps? I submitted the complaints about two weeks ago. Also when will Apple side legal be able to resolve these issues. The banking information for all mobile applications should also be freezed. Can someone from Apple help me get this resolved? All mobile applications banking and financials should be frozen due to the fraud I reported.

During the in‑app provisioning flow, we successfully obtain the provisioning certificates and generate object for posting. However, in the production environment the flow fails when posted to a broker. broker/v4/devices/{SEID}/cards The staging environment works correctly and provisioning completes without issues. Object {encryptedCardData, activationData, ephemeralPublicKey} is build. The T&C screen never appears. FB22332303

Good day) Colleagues, please tell me how can I change the notification on the locked screen "pass changed" in PKPASS when changing several fields? Thank you very much for your answer

I am trying to create an automation that will anable to add transactions to my app and it’s using a shared shortcut and a quick automation on the user end. it works great on the iPhone but i couldn’t find any way to make it work on my Apple Watch… any help with that?

As a company, we would like to implement digital passes in the Apple Wallet. We're wondering which option we should follow to be able to do so. Our company creates and manages access control devices to put on waste drop-off points. Our goal is to give the opportunity to our final users to unlock these drop-off points with their iphone. A contact told us to use the NFC & SE but this solution seems not to be available in France and not directly integrated with the Apple Wallet. We've seen Apple Wallet Access and Apple Wallet VAS as alternatives but we're not sure any of these two are really matching our usecase. We definitely want our passes to be directly integrated within the wallet, without an app.

Dears, Please review: FB21940123 (Wallet Extension unable to add card) Thanks,

Hi, I am developing an app that uses the Host Card Emulation (HCE) technology available on iOS. Our team is using the official HCE app entitlement, and we are testing the SDK’s behavior when the app is selected as the default contactless payment application. On devices located in supported regions, the system automatically displays a setting where the user can choose the default app. For colleagues who are located in those regions, the toggle appears normally. For development and QA purposes, I would like to understand whether there is an officially supported method to test the default-app selection behavior on devices that are not in a region where the feature is available. Any guidance on the correct testing approach would be appreciated. Thank you!

We are currently supporting an Apple Pay-enabled card program as an issuer/issuer processor and have successfully completed In-App Push Provisioning integration within our iOS application. The in-app flow is fully operational, including issuer-side cryptographic exchange and Mastercard MDES network tokenization. We are now looking to extend this integration to support Apple Pay Web Push Provisioning, allowing cardholders to add eligible cards to Apple Wallet directly from our web application. We would appreciate guidance on: -The process for enrolling in Apple Business Register (if required) -Enabling Web Push Provisioning for an issuer profile Required entitlements or provisioning certificates Any additional onboarding steps specific to issuer-level Web provisioning We understand that Web Push Provisioning requires issuer-level enablement beyond standard Apple Pay on the Web, and we would like clarification on the correct path to activate this capability. Thank you in advance for your guidance.

We are implementing in-app provisioning in our fintech app; We are reaching out to ask for your help in understanding what is going wrong so we can fix it. What happens: User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. Device log: "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; > Feedback Assistant ID: FB22176928 (In-App Provisioning issue 500 Internal Server Error)

Dears, Please take a look at case: FB21940123 (Wallet Extension unable to add card) Thanks

This is my first attempt at creating a Wallet pass, actually a generic store card. When I see it with Pass Viewer on macOS, I get 1 look, when I see it with the iPhone simulator or iPhone proper, I get a different view. Neither is what I was hoping for, a simple vertical layout of an address. Could someone steer me in the correct direction? My json: "formatVersion": 1, "passTypeIdentifier": "pass.org.danleys.4KSBarcode", "serialNumber": "__SERIAL__", "teamIdentifier": "----", "organizationName": "4 K.I.D.S. Sake", "description": "4KSBarcode", "logoText": "4 K.I.D.S. Sake", "foregroundColor": "rgb(255, 255, 255)", "backgroundColor": "rgb(255,0,0)", "storeCard" : { "primaryFields" : [ { "key" : "ClientID", "label" : "", "value" : "" } ], "auxiliaryFields": [ { "key": "street", "label": "Address", "value": "339 Remington Blvd" }, { "key": "city", "label": "", "value": "Bolingbrook, IL 60440" } ] }, "barcode": { "format": "PKBarcodeFormatCode128", "message": "__SERIAL__", "altText": "__SERIAL__", "messageEncoding": "iso-8859-1" } } On macOS: On iOS: Thank you. Ed

We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!