Posts under Developer Tools & Services topic

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Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
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Not authorized to view my own post
I have a post (https://developer.apple.com/forums/thread/825224) from a day or so ago. I got a nice reply asking for some followup information, but I'm not longer authorized to view or reply to the thread. The weird thing is I often do see the thread for a second or two, then the page gets replaced with "Unauthorized. Access to this place or content is restricted. ..." without me doing anything. Sometimes I can see the page for longer, but posting a reply usually results in an error (and frustratingly, the contents I write disappears).
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Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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PSVR 2 controller setup in swift
Is there any solid documentation to get the controllers to work in my experience? I am having the hardest time figuring out how to get the controllers to work properly. I get them to work in the system, but within my project, they work, but inconsistent and some buttons will not register taps, grabs, grips, etc
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44
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After enabling Enhaced Security the linker error Library 'c++polyfills' not found occurs (Simulator only)
After enabling Enhanced Security for an existing iOS project (mixed Objective-C / Swift) I get the linker error: Library 'c++polyfills' not found This happens when compiling for a simulator as run destination. Device builds (debug) or archiving a release build works. However I need to be able to test on a simulator... Xcode version is 26.4.1, Simulator uses iOS 26.4.1
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Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
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Why Does Xcode Use list.bullet SF Symbol for the "Sidebar" Toolbar Item Instead of sidebar.left
I just noticed this but am curious: Why does Xcode use list.bullet SF Symbol to toggle the "navigators" (sidebar) instead of sidebar.left? For the inspectors Xcode uses "sidebar.right" but I don't understand why the left sidebar uses a different icon from the right sidebar? Shouldn't the left sidebar icon match the right sidebar (just flipped)? Am using the wrong SF Symbol in my app to toggle the sidebar? Is the list.bullet the recommended symbol for this now? Every other app seems to use sidebar.left.
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Unable to submit a ticket from developer form?
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
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Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
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Cannot enroll in the developer program
Greetings! I'm running into multiple issues trying to enroll into the developer program. When I try enrolling via the Mac app the enroll button is greyed out. When I try enrolling using the web page I get the error: "We are unable to process your request". I tried contacting Apple support but they neither call me nor can I submit a support request via the written form (it doesn't submit). Is there some other way to contact Apple for support? Thank you!
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FamilyActivitySelection token stability, are stored tokens long-term reliable?
We came across reports on Medium and Apple Developer Forums suggesting that ApplicationToken and ActivityCategoryToken values issued by the FamilyControls framework are not guaranteed to be stable, that iOS may silently re-issue new tokens for the same apps after OS or app updates, making any previously stored tokens invalid. We are storing FamilyActivitySelection tokens encoded via JSONEncoder to a backend for long-term use, and relying on them inside a DeviceActivityMonitorExtension to restore and apply shields when a schedule fires. What we're trying to understand is: is this token instability still an active problem in iOS 16/17/18/26, and when a token does become invalid, does JSONDecoder actually throw a DecodingError giving us a clear signal, or does it decode successfully and ManagedSettingsStore just silently ignore the stale tokens with no error at all? On Medium, We Found That The Token Mutation Problem One of the more painful bugs in real production apps: application tokens are not guaranteed to be stable forever. iOS can silently issue new, different tokens for the same app. If your store contains the old token and the Shield delegate receives a new one, the delegate has no way to match them — it doesn’t know which store is responsible for the shield, or which blocking “profile” caused it. This has been reported by multiple developers of real Screen Time apps and confirmed across several Apple Developer Forum threads. There is no official fix yet. The workaround is defensive: when the ShieldConfigurationDataSource or ShieldActionDelegate receives a token you don't recognise, fall back to a generic shield UI rather than crashing or returning empty data. And never rely on token identity as a long-term stable key in your persistence layer — always re-derive from a fresh FamilyActivityPicker selection when the user re-activates a profile.
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Apple Developer Account
I have been trying to open an Apple Developer Account for the last 3 weeks. Its been a nightmare. The call back option is switched off. The team is not replying back to messages. I was told a week back, there is a long queue. I have been making payments which are getting revoked after a day. Not sure how to proceed. Any suggestions, about how to resolve this and get things going here. Is there anyway, someone can please help me.
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Apple Developer Program Enrollment Stuck, cannot Proceed Past Enrollment Screen
I am trying to enroll in the Apple Developer Program but cannot get past the enrolment screen in the Developer app on my Mac. When I click Enroll, it does not proceed to the payment screen, it just says unable to compete, contact support. I then received an email from Apple Developer Support saying my enrolment "couldn't be completed due to one or more reasons". I'm not even sure how that email is even helpful. I am an individual developer based in India trying to publish my first app on the App Store. My Apple ID is in good standing and I have no history of policy violations. Has anyone in India experienced this issue and resolved it? Is this a known problem with Indian Apple IDs or payment methods? Is there a way to enroll directly through the website instead of the Mac app? Any help appreciated.
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Two months to get enrolled
Enrollment still pending after a month and half and takes a week for support to reply to a message. Is that the norm?
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67
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YOU WILL NOT PROCESS MY ORDER FOR THE APPLE DEVELOPER PROGRAM
I made a request for purchase for apple developer program and i wait 8 days and get nothing. where is my apple developer program? I wrote that you need 2 business days for it. but i wait EIGHT DAYS. Solve this problem
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1
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1
Views
81
Activity
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Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
Replies
0
Boosts
0
Views
32
Activity
1w
Not authorized to view my own post
I have a post (https://developer.apple.com/forums/thread/825224) from a day or so ago. I got a nice reply asking for some followup information, but I'm not longer authorized to view or reply to the thread. The weird thing is I often do see the thread for a second or two, then the page gets replaced with "Unauthorized. Access to this place or content is restricted. ..." without me doing anything. Sometimes I can see the page for longer, but posting a reply usually results in an error (and frustratingly, the contents I write disappears).
Replies
3
Boosts
0
Views
63
Activity
1w
Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
Replies
1
Boosts
0
Views
43
Activity
1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
Replies
1
Boosts
0
Views
76
Activity
1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
Replies
1
Boosts
0
Views
67
Activity
1w
PSVR 2 controller setup in swift
Is there any solid documentation to get the controllers to work in my experience? I am having the hardest time figuring out how to get the controllers to work properly. I get them to work in the system, but within my project, they work, but inconsistent and some buttons will not register taps, grabs, grips, etc
Replies
0
Boosts
0
Views
44
Activity
1w
After enabling Enhaced Security the linker error Library 'c++polyfills' not found occurs (Simulator only)
After enabling Enhanced Security for an existing iOS project (mixed Objective-C / Swift) I get the linker error: Library 'c++polyfills' not found This happens when compiling for a simulator as run destination. Device builds (debug) or archiving a release build works. However I need to be able to test on a simulator... Xcode version is 26.4.1, Simulator uses iOS 26.4.1
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4
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0
Views
259
Activity
1w
Not being able to access the ‘ Certificates, Identifiers & Profiles ‘ page
Hello! I am a developer that needs to access the app IDs of some apps but I am locked out of the ‘Certificates, Identifiers & Profiles’ page with an error that says I am not enrolled in the apple developer program even tho I am enrolled. Any help would be appreciated!
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1
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40
Activity
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Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
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0
Boosts
0
Views
42
Activity
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Apple developer enrolment pending 7 days now
I paid 99$ the fee for apple developer and still get the message Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. And pending in the profile menu !
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0
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44
Activity
1w
Why Does Xcode Use list.bullet SF Symbol for the "Sidebar" Toolbar Item Instead of sidebar.left
I just noticed this but am curious: Why does Xcode use list.bullet SF Symbol to toggle the "navigators" (sidebar) instead of sidebar.left? For the inspectors Xcode uses "sidebar.right" but I don't understand why the left sidebar uses a different icon from the right sidebar? Shouldn't the left sidebar icon match the right sidebar (just flipped)? Am using the wrong SF Symbol in my app to toggle the sidebar? Is the list.bullet the recommended symbol for this now? Every other app seems to use sidebar.left.
Replies
0
Boosts
0
Views
34
Activity
1w
Unable to submit a ticket from developer form?
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
Replies
3
Boosts
0
Views
146
Activity
1w
Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
Replies
1
Boosts
1
Views
69
Activity
1w
Cannot enroll in the developer program
Greetings! I'm running into multiple issues trying to enroll into the developer program. When I try enrolling via the Mac app the enroll button is greyed out. When I try enrolling using the web page I get the error: "We are unable to process your request". I tried contacting Apple support but they neither call me nor can I submit a support request via the written form (it doesn't submit). Is there some other way to contact Apple for support? Thank you!
Replies
0
Boosts
0
Views
53
Activity
1w
FamilyActivitySelection token stability, are stored tokens long-term reliable?
We came across reports on Medium and Apple Developer Forums suggesting that ApplicationToken and ActivityCategoryToken values issued by the FamilyControls framework are not guaranteed to be stable, that iOS may silently re-issue new tokens for the same apps after OS or app updates, making any previously stored tokens invalid. We are storing FamilyActivitySelection tokens encoded via JSONEncoder to a backend for long-term use, and relying on them inside a DeviceActivityMonitorExtension to restore and apply shields when a schedule fires. What we're trying to understand is: is this token instability still an active problem in iOS 16/17/18/26, and when a token does become invalid, does JSONDecoder actually throw a DecodingError giving us a clear signal, or does it decode successfully and ManagedSettingsStore just silently ignore the stale tokens with no error at all? On Medium, We Found That The Token Mutation Problem One of the more painful bugs in real production apps: application tokens are not guaranteed to be stable forever. iOS can silently issue new, different tokens for the same app. If your store contains the old token and the Shield delegate receives a new one, the delegate has no way to match them — it doesn’t know which store is responsible for the shield, or which blocking “profile” caused it. This has been reported by multiple developers of real Screen Time apps and confirmed across several Apple Developer Forum threads. There is no official fix yet. The workaround is defensive: when the ShieldConfigurationDataSource or ShieldActionDelegate receives a token you don't recognise, fall back to a generic shield UI rather than crashing or returning empty data. And never rely on token identity as a long-term stable key in your persistence layer — always re-derive from a fresh FamilyActivityPicker selection when the user re-activates a profile.
Replies
2
Boosts
0
Views
199
Activity
1w
Apple Developer Account
I have been trying to open an Apple Developer Account for the last 3 weeks. Its been a nightmare. The call back option is switched off. The team is not replying back to messages. I was told a week back, there is a long queue. I have been making payments which are getting revoked after a day. Not sure how to proceed. Any suggestions, about how to resolve this and get things going here. Is there anyway, someone can please help me.
Replies
0
Boosts
0
Views
48
Activity
1w
Apple Developer Program Enrollment Stuck, cannot Proceed Past Enrollment Screen
I am trying to enroll in the Apple Developer Program but cannot get past the enrolment screen in the Developer app on my Mac. When I click Enroll, it does not proceed to the payment screen, it just says unable to compete, contact support. I then received an email from Apple Developer Support saying my enrolment "couldn't be completed due to one or more reasons". I'm not even sure how that email is even helpful. I am an individual developer based in India trying to publish my first app on the App Store. My Apple ID is in good standing and I have no history of policy violations. Has anyone in India experienced this issue and resolved it? Is this a known problem with Indian Apple IDs or payment methods? Is there a way to enroll directly through the website instead of the Mac app? Any help appreciated.
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3
Boosts
2
Views
103
Activity
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Developer profile: chicken and egg situation
I used to live in the US. I had a developer subscription. I moved to India. I need to renew my subscription but it errors out with "There may be certain requirements to view this content." I cannot renew using my Indian credit card without updating my Region/Country but I cannot update it without renewing.
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