Hello,
I am seeking guidance on a prolonged and unresolved Apple Developer Program enrollment issue.
I enrolled in the Apple Developer Program as an individual and submitted a request to migrate the account to an organization Thriveage on Monday, January 15, 2026. After follow-ups, I was informed that additional documents were required to link my individual and company accounts. I submitted all requested documents within 30 minutes of receiving that communication.
Since then, the enrollment status has remained in “Processing” with no updates. I have been informed that no timeline can be provided for completion.
Despite contacting Apple Developer Support 3–4 times over several days, I have received no meaningful response or status update.
At this point:
It has been over 15 days since enrollment, and
More than 3 business days have passed since the last support communication.
There have been:
No further requests for documentation
No explanation for the delay
This unresolved delay is now blocking our ability to publish applications and meet active business commitments.
I would appreciate clarity on the following:
Is this delay within normal processing timelines?
Is there a formal escalation path for enrollment cases that remain in “Processing” without updates?
Should I expect a phone verification call, or is there a specific action I should proactively take to move this forward?
I am requesting a clear update or direction from Apple Developer Support on how this case can be resolved.
Any assistance from Apple staff or developers who have faced and resolved similar issues would be greatly appreciated.
Thank you.
