Hi, I need to contact Apple developer support. But on "Call Me" - it get a response to say the email is invalid (it is a telephone number!). I can also see in dev tools it fails with "errorToken": "EMAIL_VALIDATION_FAILED". "errorMessage": "Given emailAddress : xxxx is Invalid", I get the same error on the "Send a Message" form. The other members of my team also have the same problem, so we have no way to contact support.

Windows 10 使用 VirtualBox 创建的 Monterey 12.6.7 macOS 虚拟机不能识别到 iPhone 7 手机。 iPhone 7 已经连接到电脑主机 (win 10) 的 USB 3.0 口子，手机已经信任电脑。 在 win 10，我看到了 “此电脑\Apple iPhone”，就是说，宿主机识别到了 手机。 现在，开启macOS 虚拟机，虚拟机右下角的 usb 图标，显示并且勾选到了 "Apple Inc. iPhone [0901]"，但虚拟机还是没看到手机设备，导致 Xcode 也看不到手机设备。 虚拟机运行后，插拔 iPhone 7 手机，通过 sudo log show --predicate 'eventMessage contains "usbmuxd"' --info 看到了报错信息： 2025-02-13 10:31:06.541201+0800 0xa3c Error 0x0 0 0 kernel: (Sandbox) 1 duplicate report for System Policy: usbmuxd(22583) deny(1) file-write-mode /private/var/db/lockdown 2025-02-13 10:31:07.090321+0800 0xf807 Error 0x0 140 0 sandboxd: [com.apple.sandbox.reporting:violation] System Policy: usbmuxd(22583) deny(1) file-write-mode /private/var/db/lockdown Violation: deny(1) file-write-mode /private/var/db/lockdown Process: usbmuxd [22583] Path: /usr/local/sbin/usbmuxd Load Address: 0x10564b000 Identifier: usbmuxd Version: ??? (???) Code Type: x86_64 (Native) Parent Process: sudo [22582] Responsible: /System/Applications/Utilities/Terminal.app/Contents/MacOS/Terminal User ID: 0 Date/Time: 2025-02-13 10:31:06.793 GMT+8 OS Version: macOS 12.6.7 (21G651) Release Type: User Report Version: 8 MetaData: {"vnode-type":"DIRECTORY","hardlinked":false,"pid":22583,"process":"usbmuxd","primary-filter-value":"/private/var/db/lockdown","platform-policy":true,"binary-in-trust-cache":false,"path":"/private/var/db/lockdown","primary-filter":"path","action":"deny","matched-extension":false,"process-path":"/usr/local/sbin/usbmuxd","file-flags":0,"responsible-process-path":"/System/Applications/Utilities/Terminal.app/Contents/MacOS/Terminal","flags":21,"platform-binary":false,"rdev":0,"summary":"deny(1) file-write-mode /private/var/db/lockdown","target":"/private/var/db/lockdown","mount-flags":76582912,"profile":"platform","matched-user-intent-extension":false,"apple-internal":false,"storage-class":"Lockdown","platform_binary":"no","operation":"file-write-mode","profile-flags":0,"normalized_target":["private","var","db","lockdown"],"file-mode":448,"errno":1,"build":"macOS 12.6.7 (21G651)","policy-description":"System Policy","responsible-process-signing-id":"com.apple.Terminal","hardware":"Mac","uid":0,"release-type":"User"} Thread 0 (id: 63477): 0 libsystem_kernel.dylib 0x00007ff80d8368ae __chmod + 10 1 usbmuxd 0x000000010565584e main + 3582 (main.c:816) 2 dyld 0x0000000114e3f52e start + 462 Binary Images: 0x10564b000 - 0x10565afff usbmuxd (0) <0fc9b657-d311-38b5-bf02-e294b175a615> /usr/local/sbin/usbmuxd 0x114e3a000 - 0x114ea3567 dyld (960) <2517e9fe-884a-3855-8532-92bffba3f81c> /usr/lib/dyld 0x7ff80d832000 - 0x7ff80d869fff libsystem_kernel.dylib (8020.240.18.701.6) /usr/lib/system/libsystem_kernel.dylib 2025-02-13 10:35:39.751714+0800 0x27f Default 0x0 0 0 kernel: (Sandbox) Sandbox: usbmuxd(119) allow iokit-get-properties kCDCDoNotMatchThisDevice 2025-02-13 10:35:45.025063+0800 0x27f Default 0x0 0 0 kernel: (Sandbox) Sandbox: usbmuxd(119) allow iokit-get-properties kCDCDoNotMatchThisDevice

Hi, is there documentation on how to write a deep link that will open Xcode on a given file, and optionally a line number? I know about xed, and I would like exactly that functionality, but in link form, so that I can link to a certain file from an app such as Obsidian or from a README.md file. I checked Xcode's Info.plist and it understands several URL schemes, the most promising of which is xcode://, which successfully launches the app, but no matter what I tried, I get an error dialog telling me that Xcode did not understand the URL. Any help on this topic would be greatly appreciated. Victor

I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!

Hi everyone, I’m experiencing an issue with my enrollment process. I initiated three payments on the following dates: February 12, 2025: Payment attempted, received an “Order acknowledgment” email, but the amount wasn’t deducted. February 19, 2025: Reattempted payment with the same outcome. February 25, 2025: Tried again, and still no deduction from my account. I’ve contacted support (Case ID: 102538526682), but haven’t received any response. This situation affects my production process, and I’m growing increasingly concerned. Has anyone else faced and resolved successfully a similar problem, or does anyone have advice on how to escalate this issue for a quicker resolution? Thanks in advance for your help!

Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violation of certain terms. We were very surprised by this notice and are deeply concerned about the matter. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could do so by contacting you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request”. We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to get in touch for further assistance. Secondly, we operate the “mathos ai” application under this account, which currently enjoys over one million users and maintains a rating of 4.6 on the App Store. Our team has always been proactive in handling user accounts, refunds, and payment issues, and we are committed to providing high-quality service to our users. Therefore, we are puzzled by the suspension of our account and believe there might be some misunderstanding or miscommunication. We sincerely hope to connect with the appropriate Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns. Thank you very much for taking the time to read our email. We look forward to your response and guidance. Sincerely, Tianwei Yue

I am experimenting with Swift Testing and Xcode Cloud and would like to write some tests that require to use MusicKit functionality. For example I'd like to fetch an album via MusicCatalogRessourceRequest to test an initializer of another struct. However this test fails because the permission to access the music library is not granted. Once the permission is granted, the test works as expected. Things I have tried: Add NSPrivacyAccessedAPITypes to the Info.plist. This did not show any effect. Below is the corresponding snippet Trying to tap the button programmatically. Once again this did not show any effect. The Info.plist snippet: <key>NSPrivacyAccessedAPITypes</key> <array> <string>NSPrivacyAccessedAPIMediaLibrary</string> </array> The code snippet to tap the button: let systemAlerts = XCUIApplication(bundleIdentifier: "com.apple.springboard") let allowButton = systemAlerts.buttons["Allow"] if allowButton.exists { allowButton.tap() } What am I doing wrong here? I need access to MusicKit functionalities to write meaningful tests. Thank you

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.

I have a swift project with a Watch companion. Since the update of Xcode in 16.3 version after updating MAcOs , Watch OS, iOS to the latest version . It is quasi impossible for me to make Xcode work with my series 10 Watch. I have a lot of alert box, messages in the "device & Simulator" tool like this Previous preparation error: A connection to this device could not be established.; Timed out while attempting to establish tunnel using negotiated network parameters. And many message telling me that Xcode is preparing the Watch , then that it has lost the connexion. I have to wait some minutes after EACH run of the App to test it again. This is very annoying . Some of the alerts I have : And the best to know , is that I can run the APP outside of Xcode , it works, Connects to the iPhone, fetch data and so. the iPhone sees the Watch without and problem. Reboots can solve for a few minutes the problem. But that is not a solution.

The WatchOS developer is not allowed to obtain healthKit permission status. The result is always unauthorized (either by clicking the dot/cross in the upper left corner or by turning on all Health, on some, off all). WatchOS 开发获取 healthKit 的权限状态authorizationStatus不准。结果始终都是未授权（无论是点击左上角的点叉号还是开启全部健康项开关，开启部分，关闭所有），怎么处理？

I work at a well-established university with a business journal that is over 25 years old. We have been waiting now for almost four months to have our Apple News account reviewed. In what world is this OK? No ability to communicate with anyone or have any updates except to log in once a month to see the 'under review' message still there. Seriously?

Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.

After building the app and moving to the select for distribution, there is no option to submit to the app store

I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything. 1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing... Apple support suggests doing this on the app. 2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error" Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario. 3rd attempt: Used my existing personal appleid to create an account. Again either stuck on 1st or 2nd scenario 4rd attempt: Created a brand new apple id with a new email address. Again stuck in either the first or second scenario. Dear Apple, why are you making this so complicated? Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request. Many thanks.

When trying to use the watchOS preview the simulator fails to load and throws about 15 errors. Clearly the simulator is trying to load all of the iOS packages to the watchOS simulator. However, these packages clearly aren't included in the watchOS app. Furthermore, both apps build successfully to the main simulators, just not the previews. Having a list of errors that simply should not be there is a pretty big annoyance when something is going wrong. How do I fix this?

I want to build an ios .xcframework (for external delivery) and .framework(for internal debugging) in order to package some code to a customer for incorporation into their app. My framework has a dependency upon RealmSwift, which I've added using SPM. There is a warning saying Module RealmSwift was not compiled with library evolution support. And when building SwiftVerifyEmittedModuleInterface fails with an error saying "missing required modules: 'Realm.Private', 'Realm', 'Realm.Swift'" By default, Build Libraries For Distribution was set to YES, however if I turn it off then the warning and error go away and I can cleanly build the framework. I've been attempting to get a good understanding of this flag and if it should be used or not, most material says yes but doesn't go a good job of explaining why. However anyway I can't get the framework to build with RealmSwift as a dependency without turning off this flag. Therefore is that ok to proceed down that route? Does the fact the xcframework will only ever be distributed to one consumer affect decisions (i.e. binary compatibility etc.) Thanks

iOS simulator way slower to launch after updating to Xcode Version 16.2 (16C5032a). macOS 15.3.1 (24D70) MacBook Air M1, 8GB

Hey, I am using the terminal a lot. Since I updated to Sonoma (so, really a long time ago). My prompt or more precise the hostname always changes between three states. Sometimes it is username@Macbook-Pro-of-XXX, sometimes username@MacbookPro and sometimes it's username@xxxxxxxx-yyyy-zzzz-aaaa-bbbbbbbbbbbb. The latter is probably my UUID. Does anyone have a clue why this randomly changes?

If I install RealmSwift into an ios app using SPM, I have no problems. However if I install it into an ios framework, then when building there is this error: error: missing required modules: 'Realm.Private', 'Realm', 'Realm.Swift' I have discovered that if I change the import statement from: import RealmSwift to private import RealmSwift then doing that makes this build error goes away (but doing that isn't a feasible workaround as I would like to publicly export classes stored in Realm from the framework). There's no point in posting issues with Realm on their support board as its being deprecated and its tumble weeds on their forum. But I would be very interested in hearing from the Apple expects explanation or speculation on: why is importing the same framework via SPM into a framework xcode project resulting in different behavior then when importing it into an app? why would changing import to private import make the build error go away? TIA

Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.