Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Organization enrollment stuck at document review, no substantive response (Enrollment ID P3FC75AHS7, Case 20000149623169)
Hello Apple Developer Support team, Our organization enrollment (ID P3FC75AHS7) was submitted on Wednesday, 26 August 2026. All company documents requested by Apple were uploaded the same day. Since then the status has remained "Your enrollment is being processed" with no request for further information. Support case 20000149623169 received only a generic acknowledgement that documents are under review. Phone support was not offered as an option on the contact form. Company: WorkHold Technologies OU, registered in Estonia, registry code 1757936, D-U-N-S 988020213. I am the owner and member of the board with legal authority to bind the company to agreements. One important note: this is the company's third enrollment attempt. Two earlier enrollments were approved at the document stage, but the membership purchase never completed and we received no explanation. If either of those enrollments is still open in your system and conflicting with this one, please close them. We only need enrollment P3FC75AHS7 to proceed. This is blocking a committed iOS launch date. Could an Apple team member check which verification step is currently pending (legal entity, D-U-N-S, applicant authority, or other) and whether anything is needed from our side? Thank you.
1
0
152
3w
Organization enrollment declined, phone support says "final decision, no appeal" — any advice for a foreign-owned single-member LLC?
I recently went through Organization enrollment for a newly formed U.S. single-member LLC (Wyoming, foreign/non-resident owner) and wanted to share the experience in case others have run into the same wall — and to ask if anyone has found a way through it. Some context on the formation itself: the LLC was formed through a registered agent service, using their free template documents (Articles of Organization, Operating Agreement, Initial Resolutions). The Operating Agreement's member signature is an electronically-generated script-style signature from the registered agent's online document tool, not a wet-ink signature. Timeline, roughly: Company formed, EIN obtained, D-U-N-S number obtained and confirmed via email from Apple Developer Relations. Submitted Organization enrollment (Entity Type = Organization, D-U-N-S + legal entity name/address matching the state formation documents). Verification Contact was myself, as I'm the sole member and have full signing authority. ~2 weeks later, received a document request via Developer Support (passport, employment/role verification, and a business registration document). Submitted the requested documents, including the Operating Agreement as supporting evidence of sole-member status. Received a follow-up requesting the same documents again, citing that the Operating Agreement "was not notarized." Re-submitted with a signed (printed, hand-signed, and re-scanned) employment/role verification letter, and the state-issued Certificate of Organization more clearly labeled as the primary business document. The Operating Agreement itself was still only electronically signed, not notarized. Shortly after, the enrollment status changed to "declined" in the account, with no reason given beyond a generic note about enrolling as an individual instead. Called Developer Support by phone to ask for clarification. Was told the decision is final and not subject to appeal — no reason would be provided. Since then I've audited a few things that might plausibly have contributed (all now fixed or in progress): our company website's legal pages (Privacy Policy/Terms) had stale placeholder text that didn't match the legal entity name/address on file; our registered agent's address is a widely shared virtual address used by many other LLCs; and enrollment was submitted the same day the D-U-N-S number was confirmed, possibly before D&B → Apple data sync completed. One open question I haven't resolved: whether an electronically-generated signature (trackpad/e-signature, not wet-ink) on a private document like an Operating Agreement is fundamentally treated as "not notarized" regardless of how it's signed — i.e., the gap isn't print-vs-handwrite, it's that notarization requires an independent third party (notary) to certify the copy as a true copy of the original, which no signature method alone satisfies. If that's correct, submitting the Operating Agreement at all (rather than relying solely on the state-issued Certificate of Organization, which doesn't require notarization) may have been the wrong move from the start. Has anyone else (particularly solo founders / foreign-owned LLCs using a registered agent's template documents) hit a "final decision, no appeal" wall like this? Specifically curious about: Whether Apple's reviewers actually require notarization of documents like an Operating Agreement, or whether submitting only the state-issued formation certificate (already an official government document) is sufficient and the Operating Agreement should be left out entirely. Whether there's any cooldown period before a fresh enrollment attempt is accepted, or if it's fine to reapply immediately once the underlying issues are fixed. Whether starting fresh with a different Apple ID makes any difference, or whether risk signals are tied to the D-U-N-S/legal entity rather than the account. Appreciate any insight from people who've been through this.
2
0
255
3w
Apple Developer Program Enrollment Delayed for Over 6 Weeks – No Response After Resubmitting Documents
Hello, I am extremely frustrated with the current situation regarding my Apple Developer Program enrollment. I have been waiting for more than six weeks for my enrollment to be completed. I have followed all instructions provided by Apple and submitted all requested documentation. More than a week ago, I was asked to resubmit documents that I had already submitted previously, and I did so. Since then, I have received no meaningful update or response regarding the status of my enrollment. What makes this particularly frustrating is that I have seen other developers report that their enrollment process was completed within only a few days, while my case has now been pending for over a month and a half despite my repeatedly complying with Apple's requests. At this point, I need a clear explanation of what is happening with my enrollment. Could someone from Apple Developer Support please review my case and explain why it has been delayed for this long? I am ready to provide any additional information or documentation immediately if something is missing. I would really appreciate this being escalated to the appropriate team rather than receiving another generic response asking me to wait or resubmit the same documents again. Thank you.
2
0
201
3w
Apple Developer Program enrollment
Hello, I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on 28th August, 2026. The payment was successfully and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than X days, and the enrollment has not been activated. Sale Order Number: AFB0905904 Apple Invoice: #MD02049268
1
0
59
3w
Individual enrollment stuck on Pending for 6 days — Enrollment ID 6D42Y58SRT, order acknowledged but never charged
Hi, I'm an individual developer based in Argentina. My enrollment has been sitting on Pending since August 25, 2026, and the US$99 has never been charged to my card. Timeline Aug 25, 2026, 6:55 PM (ART): Submitted the individual enrollment and the US$99 membership purchase. Received the "Order Acknowledgement" email the same evening, stating the order would be processed within 2 business days. Aug 26 to Aug 31: No membership confirmation email, no request for documents, no status change. Aug 31, 2026: Opened a support request. Case ID 20000152640375. Only the automated acknowledgement was received. Current state developer.apple.com/account shows the enrollment as Pending. Enrollment ID: 6D42Y58SRT No membership confirmation email received. No identity verification or document request at any point. No access to App Store Connect. The Apple Developer app shows that enrollment through the app is not available for this Apple Account, so the enrollment was completed on the web as directed. Key detail: the US$99 was never charged. There is no completed charge and no pending authorization on my card statement. This does not look like a declined payment — it looks like the order was acknowledged but never actually processed. What I have already verified on my side The legal name on my Apple Account matches my government-issued ID exactly. Address, phone number and account region are correct (Argentina). Two-factor authentication is enabled, with a trusted phone number and a trusted device. The credit card used is my own personal card, in my own name, and can be charged in USD. I am using the same Apple Account for the enrollment and for developer.apple.com. Phone callback is not offered as a support option in my region, so email was the only channel available to me. Request Could someone from Developer Support review Enrollment ID 6D42Y58SRT and Case ID 20000152640375, and confirm whether the order needs to be reprocessed manually or whether anything is required from my side? I have not attempted a second payment or a second enrollment, to avoid creating duplicate orders, and I would rather wait for guidance than make the situation worse. I'm happy to provide any documentation through a private channel. Thank you.
3
0
291
3w
Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
4
0
392
3w
Notarization error 7000 still unresolved after 7 months
Can someone at Apple please help move this case forward? My team has been unable to notarize any macOS app since January 30, 2026. Latest test: Team ID: FDH6MWPL9X Submission ID: f0cd3704-36d5-450a-8035-26dc6e69a739 Support case: 20000107489402 Error 7000: "Team is not yet configured for notarization." issues: null ticketContents: null This team successfully notarized on January 27. Credentials work and all agreements are active. Apple rejects each submission before scanning the app. The support case has been open since February. I was told an internal ticket was created, but I have not received its number, a status update, or a timeline. Please: Escalate case 20000107489402 to the team responsible for Notary Service provisioning. Confirm that Team FDH6MWPL9X's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. If you need more information, please tell me exactly what to provide.
2
0
457
3w
Cant enrol for Apple Developer Program, and Apple Support won't respond
Hi Apple Forums, I've been trying to enrol my Apple account into the Apple Developer Program so I can distribute my app on Testflight. I did all the stuff in the signup process, sent my ID, and then I got an error saying: "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." Contacting support proved useless because they won't email me back after sending them tickets, and waiting on hold for 2 hours for support wasn't long enough for them so I had to cut the call. I don't know why I'm having this issue, I'm 18, my ID is valid, my Apple ID has never had issues. The error is extremely vague, and contacting Apple, like it tells me to do, is absolutely useless. What a way to treat developers Apple. How can I go about fixing this? Thanks.
0
0
51
3w
Can't register DUNS
I want to register apple developer program, first , I'll check my DUNS, but,the page show some information when I input my company infomation:Before enrolling, look up your organization to see if you have a D-U-N-S Number. Dun & Bradstreet may have already assigned one to you. If your organization is not listed, you'll have the option to submit your information to D&B for a free D-U-N-S Number.and a list of some other company information.but my company don't in the list,and I can't submit it.Who can help me?
8
3
16k
3w
Advanced Commerce API one-time charges: SKU per purchase vs a stable SKU catalog?
Hi, For one-time charges with server-set prices that vary per purchase, item.SKU in OneTimeChargeCreateRequest can be either: A stable SKU per item type, e.g. com.example.itemtype, reused across purchases. A unique SKU per purchase, e.g. com.example.itemtype., so each Sales Report row maps to one transaction. The SKU docs only state a 128-character limit and that App Store Connect does not store it. I have a few questions regarding the SKU management: Should we expect SKU rules to change, such as enforced uniqueness, character restrictions, or immutability? Any recommended SKU format beyond the length limit?
0
0
64
3w
Organization enrollment withdrawn due to website requirements, but the website is fully functional
Hello everyone, I am trying to register an Apple Developer Organization account, but my enrollment was recently withdrawn by Apple. I received an email stating the following: "Your organization's website must be publicly available, functional, and its domain name must be associated with your organization. We won't accept links to social media webpages or websites that contain minimal content or display a message from a domain registrar. We've withdrawn this enrollment. Please resubmit your enrollment and include a publicly available and functional organization's website." However, our organization's website is fully functional, publicly accessible worldwide, and contains actual business content. It is definitely not a social media link, a domain registrar parking page, or a blank template. Has anyone encountered this issue before? What specific criteria does the Apple Developer Relations team look for during the website check that might cause a fully working site to be rejected? Any advice on how to pass this check upon resubmitting would be highly appreciated. Thank you!
3
2
891
3w
2 months pending enrollment
Hello, My organization enrollment in the Apple Developer Program has remained in "Your enrollment is being processed" since 3 July 2026 — eight weeks. Apple's published processing time for organization enrollments is two to four weeks, so this is well outside the expected timeframe, and I have received no communication explaining the delay. Enrollment ID: 92WKJ94M6U Could you please: Confirm which stage the enrollment is currently held at — D-U-N-S verification, legal entity verification, or signing authority review. Tell me exactly what is required from me to move it forward. I can provide any supporting documentation immediately, including our Chamber of Commerce registration certificate (visura camerale), VAT registration, and written proof of my signing authority for the company. Provide a case number for this request and an expected resolution date. This delay is blocking a project with a committed delivery date, so I would appreciate any expediting you are able to apply. Thank you, Mario Baldantoni
2
0
76
3w
Renewal payment repeatedly failing for Organization account — 5+ failed payment reviews, no explanation
Hi everyone, I'm hoping someone here has run into this and found a way through it, because Apple Support hasn't been much help so far. Background: We manage an Apple Developer Program Organization account for a healthcare startup. The membership itself is active and has existed for a while — we're simply trying to renew it. The issue: Every renewal payment attempt gets redirected to a "payment review," and every single review has since failed — 5 times in a row now, over more than a week. We've tried: A locally-issued card, paid from within the country of registration A different card issued in a different country, paid from that country Both cards, both regions — same result every time. No explanation is given for why the review fails, and no alternative payment method is offered. What we've already done: Contacted Apple Developer Support multiple times through the normal request form Explained the repeated failures and asked for the specific reason Asked for escalation beyond the standard review queue So far, we've gotten generic responses without any diagnostic detail on why the payment keeps getting flagged, and no indication of timeline. Why I think this isn't a card issue: Five consecutive failures across two completely different cards, banks, and countries strongly suggests the problem is on the review/account side, not the payment method itself. But without any feedback from Apple explaining what's actually being flagged, we're stuck guessing. This is currently blocking a completed, ready-to-submit app from being released, so the urgency is real on our side. Has anyone dealt with a payment review that kept failing repeatedly like this? Did you find out what actually triggers repeated review failures (billing address mismatch, name mismatch, something account-level)? Is there a way to reach a specialized billing/renewal team rather than the standard support queue? Did a specific action on your end (changing payment method type, updating account info, waiting a certain amount of time) actually resolve it? Any insight — even "this happened to us and here's roughly how long it took" — would genuinely help. Thanks in advance.
2
0
260
3w
Stuck in an infinite loop attempting to accept Developer Program invite
I accepted an invite sent to everyone else on my team to join the development team we're all participating in to test our app. I'm sent to this page: "Sign in to accept your invitation You have been invited to join a team in the Apple Developer Program. As a member, you'll have access to resources, such as beta software and App Store Connect, for creating and distributing apps for Apple platforms." And attempt to click the button labeled "Sign in with Apple Account". Doing so simply reloads this page, though. with no apparent option to proceed. I'm unfortunately blocked from participating now. How do I get around this and successfully accept the invite?
2
2
478
3w
Terminated under 3.2(f) with no warning and no specific reason. Petition under review. Team ID S9D9F72QF8, Case 20000145868954
Hello, Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal. This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight. We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account. We are not asking Apple to skip its process. We are asking for two things any developer would ask for: Human review of our file and petition. The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it. If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped. Thank you for reading.
1
0
299
3w
URGENT: Website Requirements Resolved - Enrollment ID: Y5NQMPYLMV
Hello Apple Support Team, our company enrollment has been pending since august 7 following an initial rejection due to a missing website. We have now fully deployed our official company website and corporate emails. Everything is active and compliant with Apple Developer Program guidelines. Official website: https://www.erabox.ch Enrollment ID: Y5NQMPYLMV Previous Case ID: 20000148226372 This delay is heavily impacting our corporate operations. Please review our updated domain credentials and enable the payment phase on our account. Thank you
1
0
160
3w
Developer Program membership blocked for ~2 months after identity verification - no response from support
Cases #102940604493 and #102931443801 (same issue, 2 cases with tech team) Hi everyone, I'm hoping to get some traction on a Developer Program / account verification issue that has been stuck for about two months. Timeline: • ~3 months ago: purchased an Apple Developer Program membership to sign and distribute my macOS app. • ~2 months ago: tried to sign my app for the first time and couldn't - my team appears to be not configured / membership not fully active. • Opened a support case. Developer Support requested technical information about my app and logs, then another agent asked for identity documents, and I promptly submitted everything: passport, driver's license, utility bills, plus full details of my signing attempt and app description. • Since then: complete silence. No explanation of what the problem is, no next steps, no ETA - despite multiple follow-ups by email. Phone support is not an option for me: the Apple ID my enrollment is tied to is associated with Ukraine, and the callback option is unavailable for it, so email is my only channel - and it has gone quiet. I tried to call from my work account which is US based, but they said i need to cantact from the account i applied for apple dev program. Case IDs: #102940604493 and #102931443801 Could someone from Apple please take a look and help move this case forward, or at least tell me what is actually blocking my membership and possibility to sign my app with apple dev key? and what else is needed from me? Thank you! Appreciate your time! Best,
1
0
115
3w
Organization enrollment stuck at document review, no substantive response (Enrollment ID P3FC75AHS7, Case 20000149623169)
Hello Apple Developer Support team, Our organization enrollment (ID P3FC75AHS7) was submitted on Wednesday, 26 August 2026. All company documents requested by Apple were uploaded the same day. Since then the status has remained "Your enrollment is being processed" with no request for further information. Support case 20000149623169 received only a generic acknowledgement that documents are under review. Phone support was not offered as an option on the contact form. Company: WorkHold Technologies OU, registered in Estonia, registry code 1757936, D-U-N-S 988020213. I am the owner and member of the board with legal authority to bind the company to agreements. One important note: this is the company's third enrollment attempt. Two earlier enrollments were approved at the document stage, but the membership purchase never completed and we received no explanation. If either of those enrollments is still open in your system and conflicting with this one, please close them. We only need enrollment P3FC75AHS7 to proceed. This is blocking a committed iOS launch date. Could an Apple team member check which verification step is currently pending (legal entity, D-U-N-S, applicant authority, or other) and whether anything is needed from our side? Thank you.
Replies
1
Boosts
0
Views
152
Activity
3w
Organization enrollment declined, phone support says "final decision, no appeal" — any advice for a foreign-owned single-member LLC?
I recently went through Organization enrollment for a newly formed U.S. single-member LLC (Wyoming, foreign/non-resident owner) and wanted to share the experience in case others have run into the same wall — and to ask if anyone has found a way through it. Some context on the formation itself: the LLC was formed through a registered agent service, using their free template documents (Articles of Organization, Operating Agreement, Initial Resolutions). The Operating Agreement's member signature is an electronically-generated script-style signature from the registered agent's online document tool, not a wet-ink signature. Timeline, roughly: Company formed, EIN obtained, D-U-N-S number obtained and confirmed via email from Apple Developer Relations. Submitted Organization enrollment (Entity Type = Organization, D-U-N-S + legal entity name/address matching the state formation documents). Verification Contact was myself, as I'm the sole member and have full signing authority. ~2 weeks later, received a document request via Developer Support (passport, employment/role verification, and a business registration document). Submitted the requested documents, including the Operating Agreement as supporting evidence of sole-member status. Received a follow-up requesting the same documents again, citing that the Operating Agreement "was not notarized." Re-submitted with a signed (printed, hand-signed, and re-scanned) employment/role verification letter, and the state-issued Certificate of Organization more clearly labeled as the primary business document. The Operating Agreement itself was still only electronically signed, not notarized. Shortly after, the enrollment status changed to "declined" in the account, with no reason given beyond a generic note about enrolling as an individual instead. Called Developer Support by phone to ask for clarification. Was told the decision is final and not subject to appeal — no reason would be provided. Since then I've audited a few things that might plausibly have contributed (all now fixed or in progress): our company website's legal pages (Privacy Policy/Terms) had stale placeholder text that didn't match the legal entity name/address on file; our registered agent's address is a widely shared virtual address used by many other LLCs; and enrollment was submitted the same day the D-U-N-S number was confirmed, possibly before D&B → Apple data sync completed. One open question I haven't resolved: whether an electronically-generated signature (trackpad/e-signature, not wet-ink) on a private document like an Operating Agreement is fundamentally treated as "not notarized" regardless of how it's signed — i.e., the gap isn't print-vs-handwrite, it's that notarization requires an independent third party (notary) to certify the copy as a true copy of the original, which no signature method alone satisfies. If that's correct, submitting the Operating Agreement at all (rather than relying solely on the state-issued Certificate of Organization, which doesn't require notarization) may have been the wrong move from the start. Has anyone else (particularly solo founders / foreign-owned LLCs using a registered agent's template documents) hit a "final decision, no appeal" wall like this? Specifically curious about: Whether Apple's reviewers actually require notarization of documents like an Operating Agreement, or whether submitting only the state-issued formation certificate (already an official government document) is sufficient and the Operating Agreement should be left out entirely. Whether there's any cooldown period before a fresh enrollment attempt is accepted, or if it's fine to reapply immediately once the underlying issues are fixed. Whether starting fresh with a different Apple ID makes any difference, or whether risk signals are tied to the D-U-N-S/legal entity rather than the account. Appreciate any insight from people who've been through this.
Replies
2
Boosts
0
Views
255
Activity
3w
Apple Developer Program Enrollment Delayed for Over 6 Weeks – No Response After Resubmitting Documents
Hello, I am extremely frustrated with the current situation regarding my Apple Developer Program enrollment. I have been waiting for more than six weeks for my enrollment to be completed. I have followed all instructions provided by Apple and submitted all requested documentation. More than a week ago, I was asked to resubmit documents that I had already submitted previously, and I did so. Since then, I have received no meaningful update or response regarding the status of my enrollment. What makes this particularly frustrating is that I have seen other developers report that their enrollment process was completed within only a few days, while my case has now been pending for over a month and a half despite my repeatedly complying with Apple's requests. At this point, I need a clear explanation of what is happening with my enrollment. Could someone from Apple Developer Support please review my case and explain why it has been delayed for this long? I am ready to provide any additional information or documentation immediately if something is missing. I would really appreciate this being escalated to the appropriate team rather than receiving another generic response asking me to wait or resubmit the same documents again. Thank you.
Replies
2
Boosts
0
Views
201
Activity
3w
Apple Developer Program enrollment
Hello, I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on 28th August, 2026. The payment was successfully and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than X days, and the enrollment has not been activated. Sale Order Number: AFB0905904 Apple Invoice: #MD02049268
Replies
1
Boosts
0
Views
59
Activity
3w
Individual enrollment stuck on Pending for 6 days — Enrollment ID 6D42Y58SRT, order acknowledged but never charged
Hi, I'm an individual developer based in Argentina. My enrollment has been sitting on Pending since August 25, 2026, and the US$99 has never been charged to my card. Timeline Aug 25, 2026, 6:55 PM (ART): Submitted the individual enrollment and the US$99 membership purchase. Received the "Order Acknowledgement" email the same evening, stating the order would be processed within 2 business days. Aug 26 to Aug 31: No membership confirmation email, no request for documents, no status change. Aug 31, 2026: Opened a support request. Case ID 20000152640375. Only the automated acknowledgement was received. Current state developer.apple.com/account shows the enrollment as Pending. Enrollment ID: 6D42Y58SRT No membership confirmation email received. No identity verification or document request at any point. No access to App Store Connect. The Apple Developer app shows that enrollment through the app is not available for this Apple Account, so the enrollment was completed on the web as directed. Key detail: the US$99 was never charged. There is no completed charge and no pending authorization on my card statement. This does not look like a declined payment — it looks like the order was acknowledged but never actually processed. What I have already verified on my side The legal name on my Apple Account matches my government-issued ID exactly. Address, phone number and account region are correct (Argentina). Two-factor authentication is enabled, with a trusted phone number and a trusted device. The credit card used is my own personal card, in my own name, and can be charged in USD. I am using the same Apple Account for the enrollment and for developer.apple.com. Phone callback is not offered as a support option in my region, so email was the only channel available to me. Request Could someone from Developer Support review Enrollment ID 6D42Y58SRT and Case ID 20000152640375, and confirm whether the order needs to be reprocessed manually or whether anything is required from my side? I have not attempted a second payment or a second enrollment, to avoid creating duplicate orders, and I would rather wait for guidance than make the situation worse. I'm happy to provide any documentation through a private channel. Thank you.
Replies
3
Boosts
0
Views
291
Activity
3w
Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
Replies
4
Boosts
0
Views
392
Activity
3w
Apple Developer Account Denied: Why?
Apple, we’re a brand-new corporation. I already have three Developer Accounts, each approved in about three days. This one has taken four months and three attempts. We submitted every corporate and board document requested. Your only explanation: “We’re unable to proceed ... at this time.” Why?
Replies
2
Boosts
0
Views
176
Activity
3w
Notarization error 7000 still unresolved after 7 months
Can someone at Apple please help move this case forward? My team has been unable to notarize any macOS app since January 30, 2026. Latest test: Team ID: FDH6MWPL9X Submission ID: f0cd3704-36d5-450a-8035-26dc6e69a739 Support case: 20000107489402 Error 7000: "Team is not yet configured for notarization." issues: null ticketContents: null This team successfully notarized on January 27. Credentials work and all agreements are active. Apple rejects each submission before scanning the app. The support case has been open since February. I was told an internal ticket was created, but I have not received its number, a status update, or a timeline. Please: Escalate case 20000107489402 to the team responsible for Notary Service provisioning. Confirm that Team FDH6MWPL9X's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. If you need more information, please tell me exactly what to provide.
Replies
2
Boosts
0
Views
457
Activity
3w
Cant enrol for Apple Developer Program, and Apple Support won't respond
Hi Apple Forums, I've been trying to enrol my Apple account into the Apple Developer Program so I can distribute my app on Testflight. I did all the stuff in the signup process, sent my ID, and then I got an error saying: "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." Contacting support proved useless because they won't email me back after sending them tickets, and waiting on hold for 2 hours for support wasn't long enough for them so I had to cut the call. I don't know why I'm having this issue, I'm 18, my ID is valid, my Apple ID has never had issues. The error is extremely vague, and contacting Apple, like it tells me to do, is absolutely useless. What a way to treat developers Apple. How can I go about fixing this? Thanks.
Replies
0
Boosts
0
Views
51
Activity
3w
Can't register DUNS
I want to register apple developer program, first , I'll check my DUNS, but,the page show some information when I input my company infomation:Before enrolling, look up your organization to see if you have a D-U-N-S Number. Dun & Bradstreet may have already assigned one to you. If your organization is not listed, you'll have the option to submit your information to D&B for a free D-U-N-S Number.and a list of some other company information.but my company don't in the list,and I can't submit it.Who can help me?
Replies
8
Boosts
3
Views
16k
Activity
3w
Advanced Commerce API one-time charges: SKU per purchase vs a stable SKU catalog?
Hi, For one-time charges with server-set prices that vary per purchase, item.SKU in OneTimeChargeCreateRequest can be either: A stable SKU per item type, e.g. com.example.itemtype, reused across purchases. A unique SKU per purchase, e.g. com.example.itemtype., so each Sales Report row maps to one transaction. The SKU docs only state a 128-character limit and that App Store Connect does not store it. I have a few questions regarding the SKU management: Should we expect SKU rules to change, such as enforced uniqueness, character restrictions, or immutability? Any recommended SKU format beyond the length limit?
Replies
0
Boosts
0
Views
64
Activity
3w
Organization enrollment withdrawn due to website requirements, but the website is fully functional
Hello everyone, I am trying to register an Apple Developer Organization account, but my enrollment was recently withdrawn by Apple. I received an email stating the following: "Your organization's website must be publicly available, functional, and its domain name must be associated with your organization. We won't accept links to social media webpages or websites that contain minimal content or display a message from a domain registrar. We've withdrawn this enrollment. Please resubmit your enrollment and include a publicly available and functional organization's website." However, our organization's website is fully functional, publicly accessible worldwide, and contains actual business content. It is definitely not a social media link, a domain registrar parking page, or a blank template. Has anyone encountered this issue before? What specific criteria does the Apple Developer Relations team look for during the website check that might cause a fully working site to be rejected? Any advice on how to pass this check upon resubmitting would be highly appreciated. Thank you!
Replies
3
Boosts
2
Views
891
Activity
3w
Issue with Apple Developer Account/enrollment
i have issue with my apple developer account since July 2026. i have emailed so many times, called them more than 10 times. Last I heard, senior advisor will call me so just to wait. today is Sept 3rd, 2026. nothing happening. i got apps to re-submit, update etc.. can not do anything.... can not enroll again, nor access my existing member ...
Replies
0
Boosts
0
Views
43
Activity
3w
2 months pending enrollment
Hello, My organization enrollment in the Apple Developer Program has remained in "Your enrollment is being processed" since 3 July 2026 — eight weeks. Apple's published processing time for organization enrollments is two to four weeks, so this is well outside the expected timeframe, and I have received no communication explaining the delay. Enrollment ID: 92WKJ94M6U Could you please: Confirm which stage the enrollment is currently held at — D-U-N-S verification, legal entity verification, or signing authority review. Tell me exactly what is required from me to move it forward. I can provide any supporting documentation immediately, including our Chamber of Commerce registration certificate (visura camerale), VAT registration, and written proof of my signing authority for the company. Provide a case number for this request and an expected resolution date. This delay is blocking a project with a committed delivery date, so I would appreciate any expediting you are able to apply. Thank you, Mario Baldantoni
Replies
2
Boosts
0
Views
76
Activity
3w
Renewal payment repeatedly failing for Organization account — 5+ failed payment reviews, no explanation
Hi everyone, I'm hoping someone here has run into this and found a way through it, because Apple Support hasn't been much help so far. Background: We manage an Apple Developer Program Organization account for a healthcare startup. The membership itself is active and has existed for a while — we're simply trying to renew it. The issue: Every renewal payment attempt gets redirected to a "payment review," and every single review has since failed — 5 times in a row now, over more than a week. We've tried: A locally-issued card, paid from within the country of registration A different card issued in a different country, paid from that country Both cards, both regions — same result every time. No explanation is given for why the review fails, and no alternative payment method is offered. What we've already done: Contacted Apple Developer Support multiple times through the normal request form Explained the repeated failures and asked for the specific reason Asked for escalation beyond the standard review queue So far, we've gotten generic responses without any diagnostic detail on why the payment keeps getting flagged, and no indication of timeline. Why I think this isn't a card issue: Five consecutive failures across two completely different cards, banks, and countries strongly suggests the problem is on the review/account side, not the payment method itself. But without any feedback from Apple explaining what's actually being flagged, we're stuck guessing. This is currently blocking a completed, ready-to-submit app from being released, so the urgency is real on our side. Has anyone dealt with a payment review that kept failing repeatedly like this? Did you find out what actually triggers repeated review failures (billing address mismatch, name mismatch, something account-level)? Is there a way to reach a specialized billing/renewal team rather than the standard support queue? Did a specific action on your end (changing payment method type, updating account info, waiting a certain amount of time) actually resolve it? Any insight — even "this happened to us and here's roughly how long it took" — would genuinely help. Thanks in advance.
Replies
2
Boosts
0
Views
260
Activity
3w
Stuck in an infinite loop attempting to accept Developer Program invite
I accepted an invite sent to everyone else on my team to join the development team we're all participating in to test our app. I'm sent to this page: "Sign in to accept your invitation You have been invited to join a team in the Apple Developer Program. As a member, you'll have access to resources, such as beta software and App Store Connect, for creating and distributing apps for Apple platforms." And attempt to click the button labeled "Sign in with Apple Account". Doing so simply reloads this page, though. with no apparent option to proceed. I'm unfortunately blocked from participating now. How do I get around this and successfully accept the invite?
Replies
2
Boosts
2
Views
478
Activity
3w
Terminated under 3.2(f) with no warning and no specific reason. Petition under review. Team ID S9D9F72QF8, Case 20000145868954
Hello, Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal. This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight. We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account. We are not asking Apple to skip its process. We are asking for two things any developer would ask for: Human review of our file and petition. The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it. If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped. Thank you for reading.
Replies
1
Boosts
0
Views
299
Activity
3w
URGENT: Website Requirements Resolved - Enrollment ID: Y5NQMPYLMV
Hello Apple Support Team, our company enrollment has been pending since august 7 following an initial rejection due to a missing website. We have now fully deployed our official company website and corporate emails. Everything is active and compliant with Apple Developer Program guidelines. Official website: https://www.erabox.ch Enrollment ID: Y5NQMPYLMV Previous Case ID: 20000148226372 This delay is heavily impacting our corporate operations. Please review our updated domain credentials and enable the payment phase on our account. Thank you
Replies
1
Boosts
0
Views
160
Activity
3w
Can’t enroll in the apple developer
I can not enroll in the Apple develope , whenever I sign the agreement it take me to a page where it says” un error has occurred “
Replies
0
Boosts
1
Views
55
Activity
3w
Developer Program membership blocked for ~2 months after identity verification - no response from support
Cases #102940604493 and #102931443801 (same issue, 2 cases with tech team) Hi everyone, I'm hoping to get some traction on a Developer Program / account verification issue that has been stuck for about two months. Timeline: • ~3 months ago: purchased an Apple Developer Program membership to sign and distribute my macOS app. • ~2 months ago: tried to sign my app for the first time and couldn't - my team appears to be not configured / membership not fully active. • Opened a support case. Developer Support requested technical information about my app and logs, then another agent asked for identity documents, and I promptly submitted everything: passport, driver's license, utility bills, plus full details of my signing attempt and app description. • Since then: complete silence. No explanation of what the problem is, no next steps, no ETA - despite multiple follow-ups by email. Phone support is not an option for me: the Apple ID my enrollment is tied to is associated with Ukraine, and the callback option is unavailable for it, so email is my only channel - and it has gone quiet. I tried to call from my work account which is US based, but they said i need to cantact from the account i applied for apple dev program. Case IDs: #102940604493 and #102931443801 Could someone from Apple please take a look and help move this case forward, or at least tell me what is actually blocking my membership and possibility to sign my app with apple dev key? and what else is needed from me? Thank you! Appreciate your time! Best,
Replies
1
Boosts
0
Views
115
Activity
3w