Hi, I enrolled in the Apple Developer Program (Individual) for the first time in September 2026. The payment went through, I accepted the License Agreement, and Developer Support confirmed by email that my membership is active until September 2027. But my account showed a wrong expiry date of November 1, 2026. I never had a developer account before, so I don't know where that date came from. Since then: Certificates, Identifiers & Profiles says "Unable to find a team" My account page says "Enroll today" Under my name, the team shows a strange string like "Name|number|1" instead of my team name Everything worked at first. In October I created a development certificate for my team, and it's still valid and not revoked. So the team seems to exist but is no longer linked to my account. I also have my first app waiting for review. I have an open support case, but no reply yet. Phone support isn't available in my country, and I haven't enrolled again, to avoid creating a duplicate team. Has anyone had a new membership with a wrong expiry date, or been disconnected from their team like this? How did you get it fixed or escalated? I can share my case number privately with Apple staff. Thanks!

I've been waiting for two months, and I don't know why the problem hasn't been solved until now. You said it was restored, but my login account still shows that I can only contact you, but I can't use it normally. Have you done your duty? Or is it that none of your development staff is online? I don't know why it takes two months for such a big company to deal with such a problem. If we wait any longer, our company will go bankrupt!

Hello, I know this forum is not meant for account or enrollment issues, and I apologize for posting here. But I honestly have no other option left. Apple Developer Support has been extremely slow to respond, and since I am in Pakistan, the phone call-back option is not even available in my region. I feel completely stuck, with no way to talk to anyone at Apple about my own account. OLD ISSUE (Case ID: 103006700501) I enrolled in the Apple Developer Program as an Individual using the Apple Developer app on my iPhone. My enrollment got stuck with "Contact Us to Continue" and "ID Verification Rejected". I submitted the support form multiple times and never received a single reply. After waiting about 7 days, the Enroll option was suddenly re-enabled on my account. But no one replied to my case, no one explained what went wrong, and no one told me what I needed to fix. The button just came back silently. NEW ISSUE (Case ID: 103012960482) As soon as the Enroll option was re-enabled, I applied again. I used the same passport, the same legal name (exactly as it appears on my passport), the same residential address, and the same details as before. All of my information is correct and genuine. I have nothing to hide. Within about an hour, my enrollment was rejected again. The app now shows "ID Verification Rejected" and "Contact Us to Continue" once more. I have submitted yet another support request under Membership and Account > Program Enrollment. I have to be honest: this has been one of the most frustrating experiences I have had. I waited 7 long days for my account to be re-enabled, only for it to be rejected again within an hour, with no reason at all. I am a genuine person using my real passport, and I am being treated as if I have done something wrong, without anyone telling me what it is. Every day this drags on, my business loses time. My customers are waiting for our iOS app, and I keep telling them "soon" without knowing when, or even if, this will ever be resolved. I cannot fix a problem that no one will explain to me. If I simply re-apply with the same genuine documents, I will get the same result again. I do not want to keep going around in this loop of waiting a week, applying, getting rejected within an hour, and hearing nothing back. MY REQUEST Please do not just re-enable the Enroll button again without any explanation. Instead, could an Apple staff member or the enrollment verification team please do one of the following: Tell me what exactly is causing the rejection, so I can fix it. Ask me to send my documents directly for manual verification. I am ready to provide my passport, national ID card (CNIC), proof of address, business registration documents, or anything else you need, right away. Review my case and approve my application. About me: I am the founder of a licensed travel agency in Pakistan, and I want to publish our iOS app on the App Store so our customers can book flights and Umrah packages from their iPhones. Case IDs: Previous: 103006700501 Current: 103012960482 I am hoping Quinn "The Eskimo!" or any other Apple staff member can please look into my account or escalate it to the enrollment team. I am not asking for any special treatment, just a clear answer and a fair chance to get verified. Any help would be truly appreciated. Thank you, Ahsan Raza

How do I get out of the Apple Beta Developer Program? Stop receiving developer beta software updates, Can someone help me, please? ps: Sorry for my English

Hello Apple Support Team, I am unable to add my bank account in App Store Connect. At the final submission step, I consistently receive the error “Bank key doesn’t exist,” which prevents me from saving my banking information. I selected my bank and branch directly from Apple’s bank search list. My banking details are correct, but the error persists. The selected bank record is: Bank: Yapi ve Kredi Bankasi AS Branch location: Batman, Batman, Türkiye Bank/branch code displayed by Apple: 0067 01088 072 My Paid Apps Agreement remains in “Pending User Info” status because I cannot complete the banking setup. Could you please investigate whether the selected bank/branch record has a missing or mismatched bank key in your system and help me complete the setup? Please let me know if you need any additional information. Thank you for your assistance. Kind regards, Ahmet Mert KORKUT

Hello Apple Developer Support / App Review Team, My first iOS app, **PlanB: Dating, Social & Plans**, has remained in Waiting for Review since **October 13, 2026**. Submission ID: **28c83367-dd0b-4a22-b244-149277121d0d** The submission includes the iOS app version and associated in-app purchases and subscriptions. All submitted items continue to show Waiting for Review as of October 23, 2026. I have already submitted an expedited review request through the official portal and raised a support ticket, but I have not received any response or any indication that the review has started. This **delay is blocking the planned launch of my app** which is planned on 27Oct. I understand that review timelines can vary, and I am ready to provide any additional information or resolve any issues immediately. Could you please: - Confirm whether my expedited review request has been received and considered. - Confirm whether any information, agreement, or other requirement is preventing the review from starting. - Escalate the submission for review or advise me on the appropriate next step. I would appreciate any clarification on the status of this submission. Regards, PlanB Developer

I purchased the $99 membership 2 weeks ago and it’s still pending; is there any solution to this?

Hi, I'm an enrolled Apple Developer Program member. My membership is approved and I've already submitted my app for App Review, but I can no longer sign in to my Apple Account because two-factor verification codes can't be delivered. What happens: Sign-in with SMS fails with error -28248: "Verification codes can't be sent to this phone number at this time. Please try again later." Account Recovery (adding a phone number to receive instructions) returns the same -28248 error, even with a second number on a different carrier. The account flags show it isn't locked (securityCodeLocked: false, tooManyCodesSent: false), so this looks like an SMS delivery problem to +880 numbers rather than an account lock. I don't have a trusted Apple device signed in to this Apple Account, so I can't use "Get Verification Code". I opened a Developer Support case on November 6, 2026: Case ID: 30000007200849 (Membership and Account → Account Access) Because of this I can't respond to App Review or manage my app in App Store Connect. If anyone from Apple can look at this case, I'd really appreciate it. Thank you.

I have been waiting for over 2 weeks now for getting my account activated, and now the account is still pending? Is there any solution please? Best regards Kais

I'm posting here because I've been trying to resolve an Apple Developer Program enrollment issue for several weeks, and despite contacting Apple Developer Support multiple times, my membership is still not activated. I would appreciate any advice from Apple staff or developers who have experienced something similar. What happened – Timeline October 2, 2026 – Initial account setup I signed the Apple Developer Agreement and started the enrollment process. October 9, 2026 – Initial enrollment I received a reminder from Apple to complete the purchase of my Apple Developer Program membership. October 15, 2026 – Payment and enrollment problems I attempted to purchase the annual Apple Developer Program membership ($99). My initial payment attempt was declined by my bank's fraud protection because the transaction originated from another country. I contacted my bank, confirmed that the transaction was legitimate, and authorized the payment. However, when I tried to proceed again, Apple's system returned a "duplicate order" error, preventing me from completing the enrollment. I contacted Apple Developer Support and explained the situation. October 16, 2026 – Order and invoice An Apple Store order was generated for the annual Apple Developer Program membership: Order: D005362697 Invoice: MD20633085 Amount: $99 I received Apple's order confirmation and invoice receipt. October 20–21, 2026 – Support case opened I contacted Apple Developer Support through the official contact form. My request was registered under a support case. October 23, 2026 – Apple confirms payment is linked to my original enrollment This is probably the most important part of the entire case. A Developer Support representative (Pallavi) reviewed my account and explicitly confirmed: "My payment is linked to my old enrollment." Apple asked me to confirm whether I wanted to keep the original enrollment instead of creating a new one. I immediately confirmed that I wanted to keep the original enrollment associated with my payment and asked Apple to complete and activate it. I also clarified that I did not need the newer enrollment. October 22–November 2 – Additional enrollment and support complications A newer enrollment was created with a different enrollment ID. Following the instructions I received while trying to resolve the duplicate-order issue, this newer enrollment was withdrawn. Apple subsequently sent confirmation that the newer enrollment had been withdrawn. On November 2, I also submitted another support request through Apple's central Program Enrollment contact form, which generated a second support case. November 2–3 – Apple asks whether I intentionally withdrew my enrollment A different support representative (Cheryl) contacted me and asked whether withdrawing the enrollment had been intentional. I explained everything again: I intentionally withdrew the newer enrollment because I was instructed to do so to resolve the duplicate-order problem. I do NOT want a new enrollment. I want Apple to activate my original enrollment, which is associated with my $99 payment. My account still displays "Purchase your membership", despite the existing order and payment. I also asked Apple to consolidate both support cases so that the issue would not be handled as two unrelated requests. I asked for a telephone number I could call from Greece, since the website only appeared to offer email support. November 6 – Still unresolved After weeks of waiting, repeated explanations, and multiple support interactions, I still had no resolution. I sent another message expressing my frustration and asking Apple to simply activate the Developer Program membership associated with my existing payment. As of November 7, 2026, my issue remains unresolved. The actual problem What I cannot understand is: Apple has an existing order and invoice for the $99 Apple Developer Program membership. Apple Developer Support explicitly confirmed that the payment is linked to my original enrollment. Apple asked me whether I wanted to keep that original enrollment, and I explicitly confirmed that I did. The newer enrollment was withdrawn intentionally to avoid the duplicate-order problem. Despite all this, my Apple Developer account continues to display "Purchase your membership". Nobody has actually activated the original enrollment or provided a concrete technical explanation for why this cannot be done. What I need from Apple I am NOT asking for a new membership, a second charge, or a transfer of payment to another account. I simply want Apple to: Locate the original enrollment associated with my existing $99 payment. Correct the enrollment/payment status in its system. Activate my original Apple Developer Program membership. Confirm that I can access the Developer Program benefits without having to pay again. Is there a reliable way to contact Apple Developer Support by phone from Greece or Europe? I've already spent weeks trying to resolve something that should theoretically be a straightforward account/payment synchronization issue. I would really appreciate any help, especially from someone at Apple who can investigate this beyond the standard support responses. Thank you.

How long does it usually take to enroll my company in the Apple Development Program? I am still waiting for my enrollment to be processed. Thanks

Hi, I have been trying to enroll for the Apple Developer Program for 2-3 weeks now, I have even sent in previous cases/emails for this same issue. The issue in my situation is that the payment for the Apple Developer Program is not even being authorized. No matter what credit card I use or what device I try from (mobile, laptop, desktop), I always get the same issue of the payment not being authorized. I have even created new apple accounts to try and purchase the program on there, but I still get the same problem of the failed transaction. When I went to check my credit card transaction history and with the card company, I was notified of the payment not even being on the card's history (completed or failed). The issue is not of the card(s), but of the website not even processing the payment I try to make. How can I get enrolled for the Developer Program with my current situation? Can someone please help enroll me?

Hi everyone, I'm experiencing an issue with my Apple Developer Program enrollment/verification process. In the Apple Developer iOS app under the Account tab, my status currently shows "ID Verification Rejected".image.png Here is what I have done so far: I submitted a support ticket to Apple Developer Support regarding this rejection, but I have not received a reply or resolution yet.image.png The button/option to re-upload my ID or restart the verification process in the app is grayed out/inactive.image.png Has anyone encountered this issue recently? Is there any specific step I can take to reset the verification process, or is waiting for Developer Support the only option? Any advice on how to escalate this or speed up the resolution would be greatly appreciated! Thanks!

Hello Apple Developer Community, I’m writing because I’ve been waiting for my Apple Developer Program membership to be activated, and my enrollment status is still showing as “Pending.” I completed my purchase on October 30, 2026, and received an official invoice from Apple confirming my order. However, as of November 6, 2026, my membership has still not been activated, and I haven't received any clear information about the reason for the delay. I have already contacted Apple Developer Support and received a case number, but I am still waiting for a response. This delay is preventing me from testing and distributing an iOS application that I am developing. I would appreciate any advice from the community: Is it normal for Apple Developer Program enrollment to remain pending for over a week after payment? How long does activation usually take? Is there any way to to escalate the issue or request a faster review? Has anyone experienced a similar situation? I would really appreciate an update or guidance on how to resolve this issue. Thank you for your help!

I renewed my Apple Developer Program membership (Individual) on 18 October 2026, the day before it was due to expire. My developer account shows the membership as active, with a renewal date of 19 October 2027, and I accepted the latest Apple Developer Program License Agreement on 2 November 2026. App Store Connect still shows "Developer Program Membership Expired": Business > Agreements is empty. No Free Apps agreement is listed, so there is nothing to accept. My live apps are stuck in "Pending Agreement" and are not available on the App Store. It has been almost three weeks since I renewed. Could Developer Support please re-sync my App Store Connect account and reinstate the agreement? Team ID: 2M8GC94R7G Thank you.

Hello, My Apple Developer Program account has been blocked and I’m unable to submit builds and use TestFlight. The message I see is: “could not install APP NAME. The requested app is not available or doesn't exist.”. I contacted Apple Developer Program Support on 27 October and again on 31 October. I resubmitted each case on 1 and 6 November. I’ve only received the automated confirmations and no reply from an advisor, even though the stated response time is two business days. I have several apps in active development and review, so this is blocking all my work. I haven’t received any email explaining why the account was restricted or asking for more information. Could someone from Apple Developer Support please look into these cases or tell me how to escalate? Has anyone else had their account blocked recently, and how was it resolved? Thank you.

Hi everyone, I'm trying to enroll in the Apple Developer Program as an individual (UAE). During ID verification the scan of my driving licence read my surname as "Vinokurow" instead of "Vinokurov". Since then every attempt ends with "Unable to Continue" in the Apple Developer app and "An unknown error occurred" on the website. My Apple Account is in order: correct name, region UAE, +971 trusted number, two-factor authentication on. I contacted Developer Support on 19 October (case 103001440579), got a general reply on 28 October, and have had no answer since. Phone support is currently unavailable. Could someone from Apple please reset my enrollment or correct the name so I can enroll? Thank you!

Hello everyone, I’m experiencing an issue with my Apple Developer Program enrollment and would appreciate any advice or assistance from Apple staff. I enrolled as an individual using my own Apple Account. Apple requested identity verification documents, which I submitted successfully. After verification, I received an email confirming that I could continue the enrollment process. I then entered my payment details using a bank card issued in my own name and received an order confirmation email stating that my order would be processed within two business days. However, my enrollment is still showing “Pending”, and the Developer website continues to display: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” I cannot currently verify whether the payment was charged, and I don’t want to submit another payment and risk being charged twice. I have already contacted Apple Developer Support, but have not received a response. Phone support is not available for my account or region, so I have no way to speak directly with a representative. Could an Apple representative please help clarify: Is my original payment order still being processed, or has it failed? Why does the enrollment remain Pending after submitting the payment? Should I attempt the purchase again, or could this cause a duplicate charge? Is there any alternative way to contact the enrollment support team when phone support is unavailable? I have completed the requested identity verification and am simply trying to finish the membership activation. Thank you for your help.

I am an individual developer in India. My account was rejected for apple developer program enrolment 3 months ago for no reason at all , and my support ticket has had no response. Left with nothing to do, I tried a second account today, which was also instantly rejected. I need a support manager to escalate my primary case. I've already provided with my government id proofs, and I dunno what else is left to do. I'm stuck, and my application's go live is massively impacted due to this.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin