Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Apple Support are you even here?
I’m creating a new post because the situation has gone far beyond reasonable. My Apple Developer Program enrollment has been stuck in “Pending” status for almost a month. During this time, I have sent around 10 emails to Apple Developer Program Support. Result: ZERO REPLISES. NO EXPLANATIONS NO UPDATES. NO HELP. If you are experiencing the same issue — or have faced it before — please leave a comment or upvote this thread so it gets visibility. At this point, this seems to be the only way to get Apple’s attention. Apple, this situation needs to be addressed.
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9
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Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
2
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242
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Apple: The Tech Giant Crushing Developers with "Technical Incompetence" and Silent Support
While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.
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51
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Apple Developer Program (I NEED HELP)
Hello i ordered on Apple Developer Program on 26 Feb. I got an Email ( Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days) but its been 2 weeks already and no reply. I opened 2 support cases already thru support from the apple developer support site and no answer either . I dont know what else to do, i dont want to have to dispute thru my bank because i want to be an apple developer, but im losing hope at this point. Please help me to activate my account
0
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40
1w
Need help updating contact information in Apple Developer Program enrollment
Hello, I recently submitted an enrollment request for the Apple Developer Program as an organization. After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact. I already contacted Apple Developer Support by email but have not received a response yet. Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one? Any guidance would be greatly appreciated. Thank you.
1
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111
1w
Apple Developer Program enrollment stuck on "Pending" for a week
Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.
0
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54
1w
Issues creating my Apple Account for the Developer Program because of email
I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.
0
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35
1w
New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?
1
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75
1w
Apple Developer Program Enrollment Stuck for Over 2 Weeks
Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.
1
1
78
1w
Long Delay in Apple Developer Program Enrollment Review
My Apple Developer Program Enrollment has been under review for over 6 weeks, and it is inside of the United States. Initially, I was informed that the Apple team would review the application and get back to us in 2 business days. However, I have not received any updates or resolutions since that initial communication. I have reached out to Apple Developer Support many times, and they told me that they cannot provide any updates and advised me to "simply wait." This delay is causing significant disruptions to our development timeline and impacting our business operations. Any idea of what I can do? I would greatly appreciate any insights from the community on how to address this situation effectively. Thank you so much!
4
2
1.4k
1w
Apple Developer Program Enrollment Stuck for Over 2 Weeks
Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.
0
0
19
1w
team members
I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.
0
0
37
1w
No Response from Support – Submitted February 15
Hello everyone, I’m posting here to see if someone from the Apple team or the community could help or provide guidance regarding my Apple Developer Program enrollment. My name is Bruno, and I represent 2B Digital LLC. I submitted my enrollment on February 15, under Application ID: 946JTL58KD, with the intention of developing and distributing iOS applications. Since then, my application has remained under review, and unfortunately I have not received any response so far. I also opened a support ticket but have not received any reply there either. At this point, I would really appreciate any update regarding the status of my enrollment or guidance on what steps I should take next. Thank you in advance for any help.
1
1
60
1w
All notarization submissions stuck "In Progress" for 20+ hours - new Developer ID account
Hi, All my notarization submissions have been stuck "In Progress" for 20+ hours with no resolution. No log is available for any of them. Environment: macOS 14.6.1 (Sonoma), Apple Silicon M2 xcrun notarytool submit Team ID: 68F9X2PLS8 Brand new Developer ID account (enrolled yesterday) Stuck submissions (latest 4): d624XXXX cb2eXXXX b1a8XXXX 8145XXXX What I've tried: Verified Developer ID Application certificate is valid System Status page shows green Stored credentials via keychain profile Contacted Apple Support (case 102840333931) Is this the "in-depth analysis" path for new accounts? Any ETA or workaround? Thank you.
1
0
39
1w
No product/subscription under the name Apple Developer Program Membership. Ignored by support.
Dear Apple, Due to the fact that you have not responded to my numerous emails, have not given me access to my Apple developer subscription, have not contacted me in any way, and have charged me twice, I am initiating a refund procedure through my bank. Please respond urgently so that I understand what you plan to do next. Will I have access to the subscription I paid for? Or will I receive a refund? I won't even mention the fact that my deadlines have already passed because of you. $200 down the drain, and I'm a student, so that's a lot of money for me.
0
0
38
1w
Apple Support are you even here?
I’m creating a new post because the situation has gone far beyond reasonable. My Apple Developer Program enrollment has been stuck in “Pending” status for almost a month. During this time, I have sent around 10 emails to Apple Developer Program Support. Result: ZERO REPLISES. NO EXPLANATIONS NO UPDATES. NO HELP. If you are experiencing the same issue — or have faced it before — please leave a comment or upvote this thread so it gets visibility. At this point, this seems to be the only way to get Apple’s attention. Apple, this situation needs to be addressed.
Replies
6
Boosts
9
Views
496
Activity
1w
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
Replies
2
Boosts
0
Views
242
Activity
1w
Apple: The Tech Giant Crushing Developers with "Technical Incompetence" and Silent Support
While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.
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0
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1
Views
51
Activity
1w
Apple Developer Program (I NEED HELP)
Hello i ordered on Apple Developer Program on 26 Feb. I got an Email ( Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days) but its been 2 weeks already and no reply. I opened 2 support cases already thru support from the apple developer support site and no answer either . I dont know what else to do, i dont want to have to dispute thru my bank because i want to be an apple developer, but im losing hope at this point. Please help me to activate my account
Replies
0
Boosts
0
Views
40
Activity
1w
Need help updating contact information in Apple Developer Program enrollment
Hello, I recently submitted an enrollment request for the Apple Developer Program as an organization. After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact. I already contacted Apple Developer Support by email but have not received a response yet. Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one? Any guidance would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
111
Activity
1w
Apple Developer Program enrollment stuck on "Pending" for a week
Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.
Replies
0
Boosts
0
Views
54
Activity
1w
Issues creating my Apple Account for the Developer Program because of email
I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.
Replies
0
Boosts
0
Views
35
Activity
1w
New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?
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1
Boosts
0
Views
75
Activity
1w
Payment issue
Hello, I started my Apple Developer enrollment using the Apple Developer app. However, the payment method available on my device cannot be accepted because the billing address is outside the United States. Is it possible to complete the membership purchase through the web instead of the app?
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0
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0
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57
Activity
1w
Pending account help please
Hello, my account is pending .i try to contact apple several times with no respond the customer service is terrible.
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0
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27
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1w
APP打包时显示证书失效怎么解决
显示为——构建描述签名错误: 签名证书无效。签名证书;不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了(显示的是有效);但是下来出来放进打包里就显示证书失效是什么原因?
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0
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0
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28
Activity
1w
Apple Developer Program Enrollment Stuck for Over 2 Weeks
Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.
Replies
1
Boosts
1
Views
78
Activity
1w
Is my account active?
Hello. I have just joined the Apple Developer Program. I have a mobile game that is almost complete that I'd like to add to The App Store. So, how do I know if my Apple Developer Program Account is actually active? I thought they I had to upload ID, but they never asked me for that. It seems like I'm active and approved, but I'm not sure. Thanks.
Replies
1
Boosts
0
Views
50
Activity
1w
Long Delay in Apple Developer Program Enrollment Review
My Apple Developer Program Enrollment has been under review for over 6 weeks, and it is inside of the United States. Initially, I was informed that the Apple team would review the application and get back to us in 2 business days. However, I have not received any updates or resolutions since that initial communication. I have reached out to Apple Developer Support many times, and they told me that they cannot provide any updates and advised me to "simply wait." This delay is causing significant disruptions to our development timeline and impacting our business operations. Any idea of what I can do? I would greatly appreciate any insights from the community on how to address this situation effectively. Thank you so much!
Replies
4
Boosts
2
Views
1.4k
Activity
1w
Apple Developer Program Enrollment Stuck for Over 2 Weeks
Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.
Replies
0
Boosts
0
Views
19
Activity
1w
team members
I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.
Replies
0
Boosts
0
Views
37
Activity
1w
No Response from Support – Submitted February 15
Hello everyone, I’m posting here to see if someone from the Apple team or the community could help or provide guidance regarding my Apple Developer Program enrollment. My name is Bruno, and I represent 2B Digital LLC. I submitted my enrollment on February 15, under Application ID: 946JTL58KD, with the intention of developing and distributing iOS applications. Since then, my application has remained under review, and unfortunately I have not received any response so far. I also opened a support ticket but have not received any reply there either. At this point, I would really appreciate any update regarding the status of my enrollment or guidance on what steps I should take next. Thank you in advance for any help.
Replies
1
Boosts
1
Views
60
Activity
1w
stop renewal of apple developer account
hello everyone, help me to cancel renewal of my own developer account since my app never gets to be reviewed and i have no money left. how to stop it? i've been trying everything couldnt find the cancel subscription button.
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0
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0
Views
23
Activity
1w
All notarization submissions stuck "In Progress" for 20+ hours - new Developer ID account
Hi, All my notarization submissions have been stuck "In Progress" for 20+ hours with no resolution. No log is available for any of them. Environment: macOS 14.6.1 (Sonoma), Apple Silicon M2 xcrun notarytool submit Team ID: 68F9X2PLS8 Brand new Developer ID account (enrolled yesterday) Stuck submissions (latest 4): d624XXXX cb2eXXXX b1a8XXXX 8145XXXX What I've tried: Verified Developer ID Application certificate is valid System Status page shows green Stored credentials via keychain profile Contacted Apple Support (case 102840333931) Is this the "in-depth analysis" path for new accounts? Any ETA or workaround? Thank you.
Replies
1
Boosts
0
Views
39
Activity
1w
No product/subscription under the name Apple Developer Program Membership. Ignored by support.
Dear Apple, Due to the fact that you have not responded to my numerous emails, have not given me access to my Apple developer subscription, have not contacted me in any way, and have charged me twice, I am initiating a refund procedure through my bank. Please respond urgently so that I understand what you plan to do next. Will I have access to the subscription I paid for? Or will I receive a refund? I won't even mention the fact that my deadlines have already passed because of you. $200 down the drain, and I'm a student, so that's a lot of money for me.
Replies
0
Boosts
0
Views
38
Activity
1w