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tvOS 27.2: clickpad no longer skips tracks while the Aerial screen saver is running
Has anyone else run into this? In tvOS 27.0, clicking the right or left side of the Siri Remote’s clickpad ring while music was playing under the Aerial screen saver would skip to the next or previous track. The screen saver would stay running, and my app would receive MPRemoteCommandCenter’s nextTrackCommand or previousTrackCommand. Since tvOS 27.2 RC (24K120), those clicks change the Aerial instead. Playback stays on the same track, and neither command reaches the app. I’ve confirmed it still happens in the public release of 27.2. Setup: Apple TV 4K, 2nd generation Silver Siri Remote Clickpad set to Click and Touch Aerial screen saver To reproduce, start music playback, wait for Aerial to start, then physically click the right or left side of the clickpad ring. I’ve also reproduced the same behavior in Apple’s Podcasts app. Testers initially reported it as a bug in our app, Playris, but our logs show the remote commands simply stop arriving while Aerial is active. Apple’s support article describes tapping left or right to change songs during Aerial playback. On this remote, tapping hasn’t worked for me on either version; clicking the ring was what worked on 27.0. I’ve filed FB25262013. Is there a supported workaround for apps using MPRemoteCommandCenter, or does this need a fix in tvOS?
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94
2w
Review Exchange at Reddit
I find a topic at reddit.com instigating a review exchange almost everyday like the following, trying to manipulate app ratings. Even when they are told that their accounts can be terminated, many of them are quite defiant. This is the type of developer account holders that I would like Apple, Inc. to go after for termination.
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95
2w
Membership renewed and active, but App Store Connect has no contract ("Membership Expired") and blocks all uploads
I renewed my Apple Developer Program membership on September 10, 2026 (individual, Team ID BK55WWJZJ7, I am the Account Holder). The developer portal shows the team and the membership as active until September 11, 2027, and the Program License Agreement v5032 as accepted on October 21, 2026. Accepting it again returns "You have already accepted the current agreement." App Store Connect (provider 127836135) still shows "Developer Program Membership Expired". My App Store Connect user detail reports hasContractInfo: false, and the Agreements page returns "User is not authorized" even though I have the Account Holder, Legal and Admin roles. Creating an app fails with "App Store Connect has agreement updates that must be resolved". Uploading a build to an existing app fails with "A required Apple agreement is missing or has expired". It looks like the free apps agreement was never reinstated in App Store Connect after my renewal. Email support has not responded and phone support shows as unavailable. Could someone at Apple please restore the contract for provider 127836135?
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218
2w
Can a Kosovo-registered LLC receive App Store subscription payouts to a Kosovo bank account?
Hello everyone, My Apple Developer account is currently registered in Kosovo as an Individual, and I'm in the process of establishing a Limited Liability Company (Sh.P.K.) in Kosovo. We're planning to introduce auto-renewable subscriptions through Apple In-App Purchases, managed using RevenueCat. In App Store Connect, the Paid Apps Agreement currently shows the status "New", and Apple asks me to update my legal entity information before signing it. Before proceeding, I would like to clarify a few things: Can a legal entity registered in Kosovo (Sh.P.K. / LLC) sign the Paid Apps Agreement and receive revenue from In-App Purchases? Does Apple support payouts directly to a business bank account registered in Kosovo? Are there any restrictions regarding Kosovo banks? Has anyone successfully configured banking and tax information for a Kosovo-registered business? Can I convert my existing Individual Apple Developer membership to an Organization membership after registering the company and obtaining a D-U-N-S number, without affecting my already published app? Are there any additional requirements or limitations for Kosovo-based businesses that I should be aware of? My goal is to use Apple's standard In-App Purchase system rather than an external payment provider. I would particularly appreciate hearing from developers who have successfully completed this process in Kosovo or from anyone who can point me to official Apple documentation. Thank you!
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158
2w
Buying a Developer Account from Somebody?
No, it's not me. I've run into a seemingly inapproapriate topic at Redit where a guy or whomever it is suggests that they want to buy an unused developer account because he or she is not able to open one. ( https://www.reddit.com/r/appledevelopers/comments/1xfjodz/buying_a_developer_account/ ) Desperate people do desperate things, but it seems that this person is about cross a red line.
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138
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Enrollment not completed after ID verification - Apple Support can’t help
I tried to enroll in the Apple Developer Program as an individual from Azerbaijan. I went through the whole process in the Apple Developer app, and my ID documents were accepted, but now I’m stuck on “Enrollment not completed - Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Support and they told me: “We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple Developer programs.” I’ve also contacted Apple Developer Support several times through email since 15th June and got no response. Has anyone had the same issue? Is there another way to escalate or re-verify my identity, or a different channel that actually responds?
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384
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Apple Developer Program Enrollment Delayed – Unable to Complete Registration or Reach Phone Support
Hello Apple Developer Community, I am seeking assistance with an unresolved Apple Developer Program enrollment issue. I previously attempted to enroll using my Apple Account in 2025. I am now trying to complete enrollment as an individual developer using the same account. Unfortunately, I have been unable to complete the enrollment process successfully. I have already contacted Apple Developer Support and have open support cases. However, the issue remains unresolved, and the contact page only offers email support. I would appreciate guidance on the following: Could a previous enrollment attempt from 2025 affect a new individual enrollment using the same Apple Account? Is there a way to reset or resolve a pending enrollment without creating a new Apple Account? Has anyone experienced a similar issue and successfully resolved it? Is there an alternative official way to reach the Apple Developer enrollment team by phone or request a callback? I am ready to complete the required verification and pay the annual membership fee once enrollment becomes available. Any guidance from Apple engineers or developers who have experienced this issue would be greatly appreciated. Thank you for your time and assistance.
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382
2w
Apple Developer account denied - Support not going anywhere
Hello all, I could use some advice here. We have attempted to register an Apple Developer account, it's been rejected every time with the response that our company (name + DUNS) already has an account. We are a startup (about 4 years old) and no existing employee (founders down) know who would have registered for this account. Apple Support will not provide any details on the account due to privacy concerns and even after being escalated to a senior support rep, the only response I'm able to get from Apple is that I need to know the Team ID and contact persons details in order to do anything with the account. We are completely stuck and may just have to abaondonly building products for the Apple eco-ssytem because of this. IS there any other contact that we can reach out to provide any legal evidence of the companies ownership so we can register our account?
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368
2w
Paid in the Developer app with a different Apple ID – website still asks me to pay
Hi everyone, I'm enrolling in the Apple Developer Program as an individual and I'm a bit stuck, so I hope someone from Apple can take a look. A few days ago I paid the €98.99 membership fee in the Apple Developer app on my iPhone. The money was taken from my bank account right away, and the "Apple Developer Program Membership" subscription shows as Active in my subscriptions. The problem is that my iPhone was signed in to the App Store with a different Apple ID than the one I use for my developer account. I only realized that afterwards. Around the same time, Apple asked me to verify my ID. I sent my documents and got the email "We received your documents". Right now: • My developer account on the website shows "Pending" and keeps asking me to "Complete your purchase". • The Apple Developer app says enrollment through the app isn't available for my developer account. • The paid subscription is sitting on my other Apple ID.I don't want to pay a second time. Could you please link the payment I already made to my developer account and activate my membership? I've opened a case with Developer Support (case 103005180042) and added all the details there. Has anyone had this happen with two different Apple IDs? And could someone from Apple Developer Support please check my case? I'm building a game for iOS and can't go any further until the membership is active. Thanks a lot!
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401
2w
macOS 27.2 b2: Contacts app freezes for several seconds on every contact card
What happens Since installing macOS 27.2 b2 (didn't go through b1, might have been there already), the Contacts app has become almost unusable on my two Macs. Opening a contact or moving to the next one often freezes the app for 8 to 10 seconds, with the spinning wheel. It happens many times in a row while browsing the address book. It comes back no matter what I try: restarting, letting iCloud resync the contacts, deleting and recreating cards. Once, it seemed to go away for a couple of minutes upon restarting, but it returned. Both Macs share the same iCloud account (~690 contacts): a MacBook Pro M4 Pro and a Mac mini M4, both on 27.2 b2 (26B5091g). Reported as FB24928119. Technical details All 18 Contacts_*.spin reports show the main thread blocked in CNCDContactFetcher withLockedContext_fetchPosterData, waiting on a synchronous XPC call to com.apple.contacts.poster.api. That service is postersyncd, which syncs Contact Posters. The kernel kills postersyncd with exceeded mem limit: InactiveHard 20 MB (fatal) at 30–35 MB. launchd relaunches it every ~10 s: 74 kills in 26 h on one Mac, 54 in 24 h on the other. log stream --level debug shows the same sequence on every relaunch: START: Background cleanup → Potential cleanup for missingLocalContactIdentifiers → FetchingContacts → killed within the same second. The cleanup never finishes, so it restarts forever. The poster store (group.com.apple.contacts/ContactsMetadata) is ~85 MB, with blobs of up to 9 MB each. The memory limit stays InactiveHard even while Contacts is frontmost. Moving the poster store aside doesn't help: iCloud rebuilds it in ~25 s. Posters deleted from iOS or iCloud.com get a deletion date but are never purged. Question: has anyone else seen this on 27.2 b2? Is there a way to reset the Contact Posters data stored in iCloud?
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What does Siri actually learn from my apps?
Hello, After a recent iOS update, I was going through my settings to set restrictions on apps installed on my device, and I noticed this option on each app's page: Learn from this App: "Allow Siri to learn from how you use [App Name] to make suggestions across apps." I turned it off right away, but it left me with several questions. In 2026, Siri has received major updates, including new AI features, and it now communicates with me much more often. Before I decide whether to turn this setting back on, I'd like to understand: What data does Siri collect from each app? For example, does it look at which apps I open and when, what I do inside them, or the content I view? How is that data used to improve suggestions? What does Siri actually do with what it learns? Where is this data processed and stored? Does it stay on my device, or is it sent to Apple's servers or synced through iCloud? How is my personal information protected? Is it linked to my Apple Account, and is it shared with app developers or third parties? How is the content I watch or read used across apps? Could something I view in one app affect suggestions in another app? Can I see or delete what Siri has already learned? If so, how? I know Apple takes privacy and security seriously, so I'm not too worried. But this is one of those features Apple didn't really talk about on stage, so I'd appreciate a clearer explanation of how it works. Thanks!
1
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553
2w
Membership terminated under 3.2(f) - reinstatement request under review for 10 weeks (case 20000122635332)
Hello, My Apple Developer Program membership was terminated on July 28, 2026 under Section 3.2(f) ("fraudulent conduct"). I received no prior warning and no description of the specific conduct. Timeline: Jul 29: Submitted an appeal. Jul 30: Developer Support replied that the case was under senior advisor review. Aug 7: Developer Support asked me to send my reasons for reinstatement by email. I did so on Aug 9. Aug 12: Developer Support replied that the case had been forwarded to the senior team and that an Advisor would contact me if needed. Since then: no update (about 10 weeks). I sent a follow-up on the same case thread today. Background: my only app was a free World Cup score-prediction game using a virtual points system only (no real money, no in-app purchases, no gambling), distributed through TestFlight to a small invite-only group. It was never submitted to the App Store. I have since discontinued it. I have never had another developer account. Questions for the community and for any Apple staff who can see this: Is there an official channel to ask for a status update on a case that has been with the senior team for this long? Has anyone had a similar 3.2(f) case resolved, and roughly how long did the review take? Is there any additional information I should send that would help the review? Case reference: 20000122635332 Thank you.
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235
2w
Enrollment Pending in Apple Developer App, but Web/Mac App Prompts to Pay Again
Hi everyone, I recently tried to enroll in the Apple Developer Program using the Apple Developer app on iOS and completed the payment process. In the iOS app, my status currently shows "Enrollment Pending". However, when I log into the Apple Developer portal via a web browser or the Mac app, it doesn't recognize the payment and redirects me to the payment step again as if I haven't paid. Payment Status: Completed & charged via Apple Developer iOS App. Current App Status: Enrollment Pending. Issue: Web/Mac portal is prompting to pay again instead of showing pending verification. Has anyone experienced a similar delay or syncing issue between the iOS app purchase and the web portal? How long does it usually take to process, or should I contact Apple Developer Support immediately? Thanks in advance for your help!
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594
3w
Account shows as pending after ~2 weeks
Hi, I paid for an apple developer program membership on 9th October and I received a reciept via email immediately. My account still shows as pending payment. I opened a support case on 19th October and I've heard nothing. Can I get some help to resolve this?
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46
3w
Enrollment still pending after ID verification, paid October 16
I paid for the Apple Developer Program on October 16 and received the invoice on October 18. On October 17 Apple asked me to verify my ID. I sent the documents the same day and got a reply confirming they had arrived. More than two days later my membership still isn’t active, and the account page hasn’t changed. I’ve opened a case with Developer Support (case 103001474992) and also talked to regular apple support through chat yesterday where they first bounced be over to the developer team(?) and then they bounced me over to the technical team who I had a call with today, but they said the developer program can only be handled by developer.apple.com and provided no help. I have an app ready for iOS and can’t go any further until the membership is active. I need to demo my app live at an award ceremony tomorrow night and need people to be able to install it. This is the biggest day for my app so far and I'm worried I won't be able to use it. Please help. It's really time sensitive.
1
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591
3w
tvOS 27.2: clickpad no longer skips tracks while the Aerial screen saver is running
Has anyone else run into this? In tvOS 27.0, clicking the right or left side of the Siri Remote’s clickpad ring while music was playing under the Aerial screen saver would skip to the next or previous track. The screen saver would stay running, and my app would receive MPRemoteCommandCenter’s nextTrackCommand or previousTrackCommand. Since tvOS 27.2 RC (24K120), those clicks change the Aerial instead. Playback stays on the same track, and neither command reaches the app. I’ve confirmed it still happens in the public release of 27.2. Setup: Apple TV 4K, 2nd generation Silver Siri Remote Clickpad set to Click and Touch Aerial screen saver To reproduce, start music playback, wait for Aerial to start, then physically click the right or left side of the clickpad ring. I’ve also reproduced the same behavior in Apple’s Podcasts app. Testers initially reported it as a bug in our app, Playris, but our logs show the remote commands simply stop arriving while Aerial is active. Apple’s support article describes tapping left or right to change songs during Aerial playback. On this remote, tapping hasn’t worked for me on either version; clicking the ring was what worked on 27.0. I’ve filed FB25262013. Is there a supported workaround for apps using MPRemoteCommandCenter, or does this need a fix in tvOS?
Replies
0
Boosts
0
Views
94
Activity
2w
Review Exchange at Reddit
I find a topic at reddit.com instigating a review exchange almost everyday like the following, trying to manipulate app ratings. Even when they are told that their accounts can be terminated, many of them are quite defiant. This is the type of developer account holders that I would like Apple, Inc. to go after for termination.
Replies
0
Boosts
0
Views
95
Activity
2w
Membership renewed and active, but App Store Connect has no contract ("Membership Expired") and blocks all uploads
I renewed my Apple Developer Program membership on September 10, 2026 (individual, Team ID BK55WWJZJ7, I am the Account Holder). The developer portal shows the team and the membership as active until September 11, 2027, and the Program License Agreement v5032 as accepted on October 21, 2026. Accepting it again returns "You have already accepted the current agreement." App Store Connect (provider 127836135) still shows "Developer Program Membership Expired". My App Store Connect user detail reports hasContractInfo: false, and the Agreements page returns "User is not authorized" even though I have the Account Holder, Legal and Admin roles. Creating an app fails with "App Store Connect has agreement updates that must be resolved". Uploading a build to an existing app fails with "A required Apple agreement is missing or has expired". It looks like the free apps agreement was never reinstated in App Store Connect after my renewal. Email support has not responded and phone support shows as unavailable. Could someone at Apple please restore the contract for provider 127836135?
Replies
0
Boosts
1
Views
218
Activity
2w
Can a Kosovo-registered LLC receive App Store subscription payouts to a Kosovo bank account?
Hello everyone, My Apple Developer account is currently registered in Kosovo as an Individual, and I'm in the process of establishing a Limited Liability Company (Sh.P.K.) in Kosovo. We're planning to introduce auto-renewable subscriptions through Apple In-App Purchases, managed using RevenueCat. In App Store Connect, the Paid Apps Agreement currently shows the status "New", and Apple asks me to update my legal entity information before signing it. Before proceeding, I would like to clarify a few things: Can a legal entity registered in Kosovo (Sh.P.K. / LLC) sign the Paid Apps Agreement and receive revenue from In-App Purchases? Does Apple support payouts directly to a business bank account registered in Kosovo? Are there any restrictions regarding Kosovo banks? Has anyone successfully configured banking and tax information for a Kosovo-registered business? Can I convert my existing Individual Apple Developer membership to an Organization membership after registering the company and obtaining a D-U-N-S number, without affecting my already published app? Are there any additional requirements or limitations for Kosovo-based businesses that I should be aware of? My goal is to use Apple's standard In-App Purchase system rather than an external payment provider. I would particularly appreciate hearing from developers who have successfully completed this process in Kosovo or from anyone who can point me to official Apple documentation. Thank you!
Replies
0
Boosts
0
Views
158
Activity
2w
Buying a Developer Account from Somebody?
No, it's not me. I've run into a seemingly inapproapriate topic at Redit where a guy or whomever it is suggests that they want to buy an unused developer account because he or she is not able to open one. ( https://www.reddit.com/r/appledevelopers/comments/1xfjodz/buying_a_developer_account/ ) Desperate people do desperate things, but it seems that this person is about cross a red line.
Replies
0
Boosts
0
Views
138
Activity
2w
Enrollment not completed after ID verification - Apple Support can’t help
I tried to enroll in the Apple Developer Program as an individual from Azerbaijan. I went through the whole process in the Apple Developer app, and my ID documents were accepted, but now I’m stuck on “Enrollment not completed - Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Support and they told me: “We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple Developer programs.” I’ve also contacted Apple Developer Support several times through email since 15th June and got no response. Has anyone had the same issue? Is there another way to escalate or re-verify my identity, or a different channel that actually responds?
Replies
1
Boosts
0
Views
384
Activity
2w
iCloud for Mac is stuck on "waiting to upload"
This has been a bug for a while now on Mac OS. When you sync your desktop/documents folders with iCloud at random moments it gets stuck and never finish uploading. The folder says "waiting to upload" indefinitely. I notice it happens more often when you do a git commit on a folder that is synced with iCloud. Are there any work around for that?
Replies
111
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18
Views
148k
Activity
2w
Apple Developer Program Enrollment Delayed – Unable to Complete Registration or Reach Phone Support
Hello Apple Developer Community, I am seeking assistance with an unresolved Apple Developer Program enrollment issue. I previously attempted to enroll using my Apple Account in 2025. I am now trying to complete enrollment as an individual developer using the same account. Unfortunately, I have been unable to complete the enrollment process successfully. I have already contacted Apple Developer Support and have open support cases. However, the issue remains unresolved, and the contact page only offers email support. I would appreciate guidance on the following: Could a previous enrollment attempt from 2025 affect a new individual enrollment using the same Apple Account? Is there a way to reset or resolve a pending enrollment without creating a new Apple Account? Has anyone experienced a similar issue and successfully resolved it? Is there an alternative official way to reach the Apple Developer enrollment team by phone or request a callback? I am ready to complete the required verification and pay the annual membership fee once enrollment becomes available. Any guidance from Apple engineers or developers who have experienced this issue would be greatly appreciated. Thank you for your time and assistance.
Replies
1
Boosts
0
Views
382
Activity
2w
Apple Developer account denied - Support not going anywhere
Hello all, I could use some advice here. We have attempted to register an Apple Developer account, it's been rejected every time with the response that our company (name + DUNS) already has an account. We are a startup (about 4 years old) and no existing employee (founders down) know who would have registered for this account. Apple Support will not provide any details on the account due to privacy concerns and even after being escalated to a senior support rep, the only response I'm able to get from Apple is that I need to know the Team ID and contact persons details in order to do anything with the account. We are completely stuck and may just have to abaondonly building products for the Apple eco-ssytem because of this. IS there any other contact that we can reach out to provide any legal evidence of the companies ownership so we can register our account?
Replies
0
Boosts
0
Views
368
Activity
2w
Paid in the Developer app with a different Apple ID – website still asks me to pay
Hi everyone, I'm enrolling in the Apple Developer Program as an individual and I'm a bit stuck, so I hope someone from Apple can take a look. A few days ago I paid the €98.99 membership fee in the Apple Developer app on my iPhone. The money was taken from my bank account right away, and the "Apple Developer Program Membership" subscription shows as Active in my subscriptions. The problem is that my iPhone was signed in to the App Store with a different Apple ID than the one I use for my developer account. I only realized that afterwards. Around the same time, Apple asked me to verify my ID. I sent my documents and got the email "We received your documents". Right now: • My developer account on the website shows "Pending" and keeps asking me to "Complete your purchase". • The Apple Developer app says enrollment through the app isn't available for my developer account. • The paid subscription is sitting on my other Apple ID.I don't want to pay a second time. Could you please link the payment I already made to my developer account and activate my membership? I've opened a case with Developer Support (case 103005180042) and added all the details there. Has anyone had this happen with two different Apple IDs? And could someone from Apple Developer Support please check my case? I'm building a game for iOS and can't go any further until the membership is active. Thanks a lot!
Replies
0
Boosts
0
Views
401
Activity
2w
macOS 27.2 b2: Contacts app freezes for several seconds on every contact card
What happens Since installing macOS 27.2 b2 (didn't go through b1, might have been there already), the Contacts app has become almost unusable on my two Macs. Opening a contact or moving to the next one often freezes the app for 8 to 10 seconds, with the spinning wheel. It happens many times in a row while browsing the address book. It comes back no matter what I try: restarting, letting iCloud resync the contacts, deleting and recreating cards. Once, it seemed to go away for a couple of minutes upon restarting, but it returned. Both Macs share the same iCloud account (~690 contacts): a MacBook Pro M4 Pro and a Mac mini M4, both on 27.2 b2 (26B5091g). Reported as FB24928119. Technical details All 18 Contacts_*.spin reports show the main thread blocked in CNCDContactFetcher withLockedContext_fetchPosterData, waiting on a synchronous XPC call to com.apple.contacts.poster.api. That service is postersyncd, which syncs Contact Posters. The kernel kills postersyncd with exceeded mem limit: InactiveHard 20 MB (fatal) at 30–35 MB. launchd relaunches it every ~10 s: 74 kills in 26 h on one Mac, 54 in 24 h on the other. log stream --level debug shows the same sequence on every relaunch: START: Background cleanup → Potential cleanup for missingLocalContactIdentifiers → FetchingContacts → killed within the same second. The cleanup never finishes, so it restarts forever. The poster store (group.com.apple.contacts/ContactsMetadata) is ~85 MB, with blobs of up to 9 MB each. The memory limit stays InactiveHard even while Contacts is frontmost. Moving the poster store aside doesn't help: iCloud rebuilds it in ~25 s. Posters deleted from iOS or iCloud.com get a deletion date but are never purged. Question: has anyone else seen this on 27.2 b2? Is there a way to reset the Contact Posters data stored in iCloud?
Replies
7
Boosts
4
Views
1.6k
Activity
2w
What does Siri actually learn from my apps?
Hello, After a recent iOS update, I was going through my settings to set restrictions on apps installed on my device, and I noticed this option on each app's page: Learn from this App: "Allow Siri to learn from how you use [App Name] to make suggestions across apps." I turned it off right away, but it left me with several questions. In 2026, Siri has received major updates, including new AI features, and it now communicates with me much more often. Before I decide whether to turn this setting back on, I'd like to understand: What data does Siri collect from each app? For example, does it look at which apps I open and when, what I do inside them, or the content I view? How is that data used to improve suggestions? What does Siri actually do with what it learns? Where is this data processed and stored? Does it stay on my device, or is it sent to Apple's servers or synced through iCloud? How is my personal information protected? Is it linked to my Apple Account, and is it shared with app developers or third parties? How is the content I watch or read used across apps? Could something I view in one app affect suggestions in another app? Can I see or delete what Siri has already learned? If so, how? I know Apple takes privacy and security seriously, so I'm not too worried. But this is one of those features Apple didn't really talk about on stage, so I'd appreciate a clearer explanation of how it works. Thanks!
Replies
1
Boosts
0
Views
553
Activity
2w
Membership terminated under 3.2(f) - reinstatement request under review for 10 weeks (case 20000122635332)
Hello, My Apple Developer Program membership was terminated on July 28, 2026 under Section 3.2(f) ("fraudulent conduct"). I received no prior warning and no description of the specific conduct. Timeline: Jul 29: Submitted an appeal. Jul 30: Developer Support replied that the case was under senior advisor review. Aug 7: Developer Support asked me to send my reasons for reinstatement by email. I did so on Aug 9. Aug 12: Developer Support replied that the case had been forwarded to the senior team and that an Advisor would contact me if needed. Since then: no update (about 10 weeks). I sent a follow-up on the same case thread today. Background: my only app was a free World Cup score-prediction game using a virtual points system only (no real money, no in-app purchases, no gambling), distributed through TestFlight to a small invite-only group. It was never submitted to the App Store. I have since discontinued it. I have never had another developer account. Questions for the community and for any Apple staff who can see this: Is there an official channel to ask for a status update on a case that has been with the senior team for this long? Has anyone had a similar 3.2(f) case resolved, and roughly how long did the review take? Is there any additional information I should send that would help the review? Case reference: 20000122635332 Thank you.
Replies
1
Boosts
0
Views
235
Activity
2w
Enrollment Pending in Apple Developer App, but Web/Mac App Prompts to Pay Again
Hi everyone, I recently tried to enroll in the Apple Developer Program using the Apple Developer app on iOS and completed the payment process. In the iOS app, my status currently shows "Enrollment Pending". However, when I log into the Apple Developer portal via a web browser or the Mac app, it doesn't recognize the payment and redirects me to the payment step again as if I haven't paid. Payment Status: Completed & charged via Apple Developer iOS App. Current App Status: Enrollment Pending. Issue: Web/Mac portal is prompting to pay again instead of showing pending verification. Has anyone experienced a similar delay or syncing issue between the iOS app purchase and the web portal? How long does it usually take to process, or should I contact Apple Developer Support immediately? Thanks in advance for your help!
Replies
1
Boosts
0
Views
594
Activity
3w
Account shows as pending after ~2 weeks
Hi, I paid for an apple developer program membership on 9th October and I received a reciept via email immediately. My account still shows as pending payment. I opened a support case on 19th October and I've heard nothing. Can I get some help to resolve this?
Replies
0
Boosts
1
Views
46
Activity
3w
Enrollment still pending after ID verification, paid October 16
I paid for the Apple Developer Program on October 16 and received the invoice on October 18. On October 17 Apple asked me to verify my ID. I sent the documents the same day and got a reply confirming they had arrived. More than two days later my membership still isn’t active, and the account page hasn’t changed. I’ve opened a case with Developer Support (case 103001474992) and also talked to regular apple support through chat yesterday where they first bounced be over to the developer team(?) and then they bounced me over to the technical team who I had a call with today, but they said the developer program can only be handled by developer.apple.com and provided no help. I have an app ready for iOS and can’t go any further until the membership is active. I need to demo my app live at an award ceremony tomorrow night and need people to be able to install it. This is the biggest day for my app so far and I'm worried I won't be able to use it. Please help. It's really time sensitive.
Replies
1
Boosts
0
Views
591
Activity
3w