Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Cannot find the Renew Apple membership button
Dear apple support, Our membership is expired in 25 Nov 2025. In my developer page instruct me to access Apple Developer Tools app in iOS and MacOs but all dont have Renew button. I tried to find in my subscriptions in my appstore account and my iPhone settings but no hope. Tried to reached you through support ticket but no response. Please help me to reactivate it. Thanks and best regards,
2
0
125
Jan ’26
Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. I have a personal icloud account, it was tied to a developer organization account for an app and company I shut down. I let that developer account expire. Both tied to my mobile number. I can access it but cannot do anything. Trying to setup a new organization developer account using that mobile phone number, but it will not let me create the account. (have a new app/company) Used a different phone number and still got the message that I could not create a new account at this time.
2
0
198
Jan ’26
Apple Music Catalog API returns HTTP 500 for all catalog endpoints with valid developer token
I’m calling the Apple Music API server-to-server using a developer token (ES256) created under my Developer account. Storefront probe succeeds: GET /v1/storefronts/us -> HTTP 200 All catalog endpoints return 500 (search, artists, charts) across multiple storefronts: GET /v1/catalog/us/search?term=rema&types=artists&limit=1 -> HTTP 500 GET /v1/catalog/us/artists/1359441424 -> HTTP 500 GET /v1/catalog/us/charts?types=songs&chart=most-played&genre=0&limit=5 -> HTTP 500 GET /v1/catalog/gb/... same results (500) I created the Media Services key ~48–72 hours ago. Media Services is enabled and associated with my Media ID. Developer token uses alg ES256, kid=<KEY_ID>, iss=<TEAM_ID>, exp ~6 months. Clock is NTP-synced. Sample request (curl) and recent response headers: curl -i -H "Authorization: Bearer " "https://api.music.apple.com/v1/catalog/us/search?term=rema&types=artists&limit=1" Response (truncated): HTTP/2 500 x-apple-jingle-correlation-key: NBZFUP7RVJBZOWVPIBVGUFMBLI x-apple-application-site: st x-daiquiri-instance: daiquiri:42282005:st53p00it-... Date: 2025-10-13T16:54:22Z This occurs consistently from different networks and with different storefronts. The same token returns 200 for /v1/storefronts/us. Please advise or route to engineering. Happy to provide full JWT header/payload (minus signature) and full response logs.
2
0
307
Jan ’26
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
2
2
832
May ’25
Can't enrol to Apple Developer Program
Hi, I'm from India and payment has been deducted for the membership and I have received an email confirming my subscription of the program but I still cannot access my enrolment dashboard. It says "You'll receive an email soon" in my Apple Developer app under "Enrol" and it says Pending on my Apple Account on web. I don't understand why such as a small task is such a problematic thing for Apple. Need help understanding what's going on.
2
1
114
Nov ’25
https://api.storekit.itunes.apple.com/inApps/v1/history/ Bug
Hello, We are currently using the App Store Server API - Get Transaction History endpoint to check whether consumable in-app purchase orders are completed. (https://api.storekit.itunes.apple.com/inApps/v1/history/) Recently, we’ve been seeing some cases where consumable purchases appear in the transaction history as completed orders, even though they were already fully processed and delivered to the user. This behavior seems to be a possible issue or bug in the App Store Server API. We would like to understand why this happens. Is there any known situation where consumable purchases reappear as completed orders in the transaction history after fulfillment? What is the most reliable method or best practice to confirm the completion status of consumable purchases to prevent re-processing? We would appreciate any insights or experiences from other developers who have encountered a similar issue. Thank you.
2
0
83
Jan ’26
Migration to Organization Account pending for 3 weeks - Case ID: 102799400229
Hi everyone, I'm looking for some insight or advice regarding the timeline for migrating from an Individual to an Organizational developer account. My request was initiated on January 11th, making it over three weeks now. The last communication I received from the support team was on January 24th (8 days ago). Despite sending follow-up inquiries to check on the status or if additional documentation is required, I haven’t received any updates since then. Has anyone else experienced similar delays recently? Is there a specific channel or method to escalate this beyond the standard follow-up emails? Request Started: Jan 11, 2026 Last Contact: Jan 24, 2026 Case ID: 102799400229 Thanks in advance for any help!
2
0
86
Feb ’26
ModifyPromo 409: State Error
When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }
2
0
125
Apr ’25
IOS Development Certificates are being created under the incorrect Team ID
I am experiencing a critical issue with the IOS Development Portal where certificates are being created under the incorrect Team ID despite being logged into the correct team context. in the Portal also in Xcode. I am logged into the Apple Developer Portal under "Company LLC (Team ID: 12345678)" However, when creating "Apple Development" certificates through the portal, they are being assigned Team ID "987654321" (my personal developer account) This occurs even when explicitly creating certificates from within the Company LLC team context. Also the same if i create the IOS Development in Xcode as well. This is preventing me from Archive my app in Xcode so i can upload the new version in the App Store. Please Help. Thank you in advance.
2
0
151
Oct ’25
Unable to Renew
Hello Somehow I let my Developer Account lapse - and now our App has been removed. I cannot find the renewal area in the Developer portal - there is an "Enrol Today" button, but when I select this - I get an error screen "Sorry, you can't enrol at this time - Your Apple Account is already associated with the Account Holder of a membership." I have no idea how to proceed! Please help Apple! Nick
2
0
152
Jan ’26
LiveKit SDK + VisionPro
I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls. For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0. Maybe this will help clarify where the problem is: A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens. Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting. At this point, the connection to LiveKit should happen. In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call). The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit). When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator. When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often. Maybe you know why this issue occurs much more frequently on visionOS? Here is all the code for the core functionality. If you need any additional code, please let me know. RoomModel.swift
2
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135
Jan ’26
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
2
1
450
Jan ’26
Weatherkit Next Hour Rain Data
Next hour rain data for the last 12 hours for United Kingdom is not loading.
Replies
2
Boosts
1
Views
226
Activity
Aug ’25
Can't verify Identity, An error occurred
On both my MacBook and iPhone I can't complete the "Verify Your Identity" It errors out after I upload a pic of my state id
Replies
2
Boosts
0
Views
47
Activity
Feb ’26
Unable to enroll developer program
Im unable to enroll on developer program shows unable to continue do we have to add funds beofre making an purchase.
Replies
2
Boosts
0
Views
189
Activity
Apr ’25
Cannot find the Renew Apple membership button
Dear apple support, Our membership is expired in 25 Nov 2025. In my developer page instruct me to access Apple Developer Tools app in iOS and MacOs but all dont have Renew button. I tried to find in my subscriptions in my appstore account and my iPhone settings but no hope. Tried to reached you through support ticket but no response. Please help me to reactivate it. Thanks and best regards,
Replies
2
Boosts
0
Views
125
Activity
Jan ’26
Using StoreFront in test environment always return USA
SKStorefront.countryCode always returns "US" in TestFlight and sandbox, even when sandbox Apple ID is set to a different country. Is this expected behavior? Is SKStorefront guaranteed to return the correct storefront only for production App Store builds?
Replies
2
Boosts
0
Views
176
Activity
Jan ’26
Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. I have a personal icloud account, it was tied to a developer organization account for an app and company I shut down. I let that developer account expire. Both tied to my mobile number. I can access it but cannot do anything. Trying to setup a new organization developer account using that mobile phone number, but it will not let me create the account. (have a new app/company) Used a different phone number and still got the message that I could not create a new account at this time.
Replies
2
Boosts
0
Views
198
Activity
Jan ’26
Apple Music Catalog API returns HTTP 500 for all catalog endpoints with valid developer token
I’m calling the Apple Music API server-to-server using a developer token (ES256) created under my Developer account. Storefront probe succeeds: GET /v1/storefronts/us -> HTTP 200 All catalog endpoints return 500 (search, artists, charts) across multiple storefronts: GET /v1/catalog/us/search?term=rema&types=artists&limit=1 -> HTTP 500 GET /v1/catalog/us/artists/1359441424 -> HTTP 500 GET /v1/catalog/us/charts?types=songs&chart=most-played&genre=0&limit=5 -> HTTP 500 GET /v1/catalog/gb/... same results (500) I created the Media Services key ~48–72 hours ago. Media Services is enabled and associated with my Media ID. Developer token uses alg ES256, kid=<KEY_ID>, iss=<TEAM_ID>, exp ~6 months. Clock is NTP-synced. Sample request (curl) and recent response headers: curl -i -H "Authorization: Bearer " "https://api.music.apple.com/v1/catalog/us/search?term=rema&types=artists&limit=1" Response (truncated): HTTP/2 500 x-apple-jingle-correlation-key: NBZFUP7RVJBZOWVPIBVGUFMBLI x-apple-application-site: st x-daiquiri-instance: daiquiri:42282005:st53p00it-... Date: 2025-10-13T16:54:22Z This occurs consistently from different networks and with different storefronts. The same token returns 200 for /v1/storefronts/us. Please advise or route to engineering. Happy to provide full JWT header/payload (minus signature) and full response logs.
Replies
2
Boosts
0
Views
307
Activity
Jan ’26
Unable to enroll on developer program
Hello all im unable to enroll on the developer program shows unable to continue on the app.have tried many times but still no luck have tried diffrent devices .
Replies
2
Boosts
0
Views
63
Activity
Apr ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Replies
2
Boosts
2
Views
832
Activity
May ’25
Can't enrol to Apple Developer Program
Hi, I'm from India and payment has been deducted for the membership and I have received an email confirming my subscription of the program but I still cannot access my enrolment dashboard. It says "You'll receive an email soon" in my Apple Developer app under "Enrol" and it says Pending on my Apple Account on web. I don't understand why such as a small task is such a problematic thing for Apple. Need help understanding what's going on.
Replies
2
Boosts
1
Views
114
Activity
Nov ’25
https://api.storekit.itunes.apple.com/inApps/v1/history/ Bug
Hello, We are currently using the App Store Server API - Get Transaction History endpoint to check whether consumable in-app purchase orders are completed. (https://api.storekit.itunes.apple.com/inApps/v1/history/) Recently, we’ve been seeing some cases where consumable purchases appear in the transaction history as completed orders, even though they were already fully processed and delivered to the user. This behavior seems to be a possible issue or bug in the App Store Server API. We would like to understand why this happens. Is there any known situation where consumable purchases reappear as completed orders in the transaction history after fulfillment? What is the most reliable method or best practice to confirm the completion status of consumable purchases to prevent re-processing? We would appreciate any insights or experiences from other developers who have encountered a similar issue. Thank you.
Replies
2
Boosts
0
Views
83
Activity
Jan ’26
Migration to Organization Account pending for 3 weeks - Case ID: 102799400229
Hi everyone, I'm looking for some insight or advice regarding the timeline for migrating from an Individual to an Organizational developer account. My request was initiated on January 11th, making it over three weeks now. The last communication I received from the support team was on January 24th (8 days ago). Despite sending follow-up inquiries to check on the status or if additional documentation is required, I haven’t received any updates since then. Has anyone else experienced similar delays recently? Is there a specific channel or method to escalate this beyond the standard follow-up emails? Request Started: Jan 11, 2026 Last Contact: Jan 24, 2026 Case ID: 102799400229 Thanks in advance for any help!
Replies
2
Boosts
0
Views
86
Activity
Feb ’26
Is App Store Connect down?
Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.
Replies
2
Boosts
1
Views
376
Activity
Jan ’26
ModifyPromo 409: State Error
When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }
Replies
2
Boosts
0
Views
125
Activity
Apr ’25
Your enrollment in the Apple Developer Program could not be completed at this time.
I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."
Replies
2
Boosts
3
Views
449
Activity
Jan ’26
IOS Development Certificates are being created under the incorrect Team ID
I am experiencing a critical issue with the IOS Development Portal where certificates are being created under the incorrect Team ID despite being logged into the correct team context. in the Portal also in Xcode. I am logged into the Apple Developer Portal under "Company LLC (Team ID: 12345678)" However, when creating "Apple Development" certificates through the portal, they are being assigned Team ID "987654321" (my personal developer account) This occurs even when explicitly creating certificates from within the Company LLC team context. Also the same if i create the IOS Development in Xcode as well. This is preventing me from Archive my app in Xcode so i can upload the new version in the App Store. Please Help. Thank you in advance.
Replies
2
Boosts
0
Views
151
Activity
Oct ’25
AirPods not updating to OS 26 beta
Despite following all the support information and YouTube tutorials I cannot get my AirPods Pro 2 to take the OS 26 beta firmware. My iPhone 14 Pro Max showed the option once now it does not give me the option. I get it on my Mac mini (M2). It still doesn't update.
Replies
2
Boosts
0
Views
339
Activity
Jul ’25
Unable to Renew
Hello Somehow I let my Developer Account lapse - and now our App has been removed. I cannot find the renewal area in the Developer portal - there is an "Enrol Today" button, but when I select this - I get an error screen "Sorry, you can't enrol at this time - Your Apple Account is already associated with the Account Holder of a membership." I have no idea how to proceed! Please help Apple! Nick
Replies
2
Boosts
0
Views
152
Activity
Jan ’26
LiveKit SDK + VisionPro
I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls. For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0. Maybe this will help clarify where the problem is: A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens. Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting. At this point, the connection to LiveKit should happen. In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call). The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit). When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator. When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often. Maybe you know why this issue occurs much more frequently on visionOS? Here is all the code for the core functionality. If you need any additional code, please let me know. RoomModel.swift
Replies
2
Boosts
0
Views
135
Activity
Jan ’26
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
Replies
2
Boosts
1
Views
450
Activity
Jan ’26