Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
5
0
3.6k
Oct ’25
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
4
2
803
Jan ’26
[CBXpcConnection _sendBarrier] crash on iOS26
hello We found that our app had a lot of crashes on iOS 26. The crash stack showed [CBXpcConnection _sendBarrier]. The following is the crash log: Thread 0 name: com.apple.main-thread (cpu_usage: 0.00%) 1 libsystem_kernel.dylib _semaphore_wait_trap (in libsystem_kernel.dylib) 2 libdispatch.dylib __dispatch_sema4_wait (in libdispatch.dylib) 3 libdispatch.dylib __dispatch_semaphore_wait_slow (in libdispatch.dylib) 4 CoreBluetooth -[CBXpcConnection _sendBarrier] (in CoreBluetooth) 5 CoreFoundation ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ (in CoreFoundation) 6 CoreFoundation ____CFXRegistrationPost_block_invoke (in CoreFoundation) 7 CoreFoundation __CFXRegistrationPost (in CoreFoundation) 8 CoreFoundation __CFXNotificationPost (in CoreFoundation) 9 Foundation -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) 10 UIKitCore ___47-[UIApplication _applicationDidEnterBackground]_block_invoke (in UIKitCore) 11 UIKitCore +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] (in UIKitCore) 12 UIKitCore -[UIApplication _applicationDidEnterBackground] (in UIKitCore) 13 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke_2 (in UIKitCore) 14 UIKitCore __UIScenePerformActionsWithLifecycleActionMask (in UIKitCore) 15 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke (in UIKitCore) 16 UIKitCore -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] (in UIKitCore) 17 UIKitCore -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] (in UIKitCore) 18 UIKitCore -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] (in UIKitCore) 19 UIKitCore ___186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke (in UIKitCore) 20 UIKitCore +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] (in UIKitCore) 21 UIKitCore __UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion (in UIKitCore) 22 UIKitCore -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] (in UIKitCore) 23 UIKitCore __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.218 (in UIKitCore) 24 UIKitCore -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] (in UIKitCore) 25 UIKitCore -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] (in UIKitCore) 26 UIKitCore -[UIApplicationSceneClientAgent scene:handleEvent:withCompletion:] (in UIKitCore) 27 FrontBoardServices __76-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:]_block_invoke.129 (in FrontBoardServices) 28 FrontBoardServices -[FBSScene _callOutQueue_maybeCoalesceClientSettingsUpdates:] (in FrontBoardServices) 29 FrontBoardServices -[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:] (in FrontBoardServices) 30 FrontBoardServices __94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2.cold.1 (in FrontBoardServices) 31 FrontBoardServices ___94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2 (in FrontBoardServices) 32 FrontBoardServices -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] (in FrontBoardServices) 33 libdispatch.dylib __dispatch_client_callout (in libdispatch.dylib) 34 libdispatch.dylib __dispatch_block_invoke_direct (in libdispatch.dylib) 35 BoardServices ___BSSERVICEMAINRUNLOOPQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ (in BoardServices) 36 BoardServices _BSServiceMainRunLoopSourceHandler (in BoardServices) 37 CoreFoundation ___CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ (in CoreFoundation) 38 CoreFoundation ___CFRunLoopDoSource0 (in CoreFoundation) 39 CoreFoundation ___CFRunLoopDoSources0 (in CoreFoundation) 40 CoreFoundation ___CFRunLoopRun (in CoreFoundation) 41 CoreFoundation __CFRunLoopRunSpecificWithOptions (in CoreFoundation) 42 GraphicsServices _GSEventRunModal (in GraphicsServices) 43 UIKitCore -[UIApplication _run] (in UIKitCore) 44 UIKitCore _UIApplicationMain (in UIKitCore) Thanks
4
3
446
Nov ’25
Apple Developer Enrollment Refuses to Take My Money (Payment Constantly Declined)
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
4
3
382
Feb ’26
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
3
2
388
Feb ’26
Passkey fails only on developer.apple.com
I've got a weird issue where Passkey fails, but only on developer.apple.com. Here's how it manifests: On portal, select "Sign In With Passkey" Get prompted with TouchId (on my MacBook) Portal says "can't verify your account" However: Sign in with Password works fine Sign in with Passkey on any other website works fine Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways. Things I've tried: In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first. developer.apple.com does not appear to have any way of managing sign-in credentials accounts.apple.com does not appear to be any way to manage passkeys. Sign in with Passkey on iPhone also results in "can't verify your account". Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support. Called Developer support, they were unable to help. They said AppleCare Support is best suited. Filled out Feedback (FB18185623) System: macOS 15.6 Safari 18.6 Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.
3
0
217
Sep ’25
Lost All Developer Permissions After App Notarization, No Notice, No Support — Desperately Need Help
Hi Apple Developer Support Team and Community, We are the developer of a VPN app with over 100,000 users. Recently, after submitting a macOS app for notarization, we suddenly lost all developer privileges. All our Developer Certificates were revoked without any notification. However, our app is still live on the App Store and available for download and purchase. The problem is: since all certificates were revoked, we are now completely unable to push any updates. In the Developer Portal, it shows: “Your Apple Account is already associated with the Account Holder of a membership.” But clearly, in App Store Connect, I am listed as the Account Holder. I have called Apple Developer Support multiple times. Every advisor I spoke with told me: “You are not the Account Holder.” Excuse me? If I am not the Account Holder, then who is?? I have also submitted nearly 1,000 support tickets via email — no reply at all. This is devastating to our business, and no one is giving me any clear explanation of: • What exactly happened? • What did we do wrong? • Why were all certificates revoked without any warning? • Why are we trapped in this limbo where the system thinks we have a membership but we have no permissions? Can someone — anyone — from Apple please seriously look into this case and tell me what is going on? We are stuck, losing users’ trust, and completely helpless right now. Please, this needs urgent escalation. Thank you.
3
0
105
Apr ’25
Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
3
0
119
2w
App "In Review" for a week now
My app which requires a crucial update, I have over 40 user emails saying the app is broken after the new macOS update, I patched the issue and submitted to appstore. it's been a week all I see is, app "In Review" I tried submitting expedited review and I just get 502 error. I am very close to migrating off App Store and distributing it on my own.
3
0
102
May ’25
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
3
1
816
4d
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
3
2
630
Oct ’25
Apple Developer Program Enrollment
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution
3
0
189
Aug ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
3
1
335
Jan ’26
NEED HELP !! my developer account was suddenly flagged for deletion/ Pending Termination
Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now
3
0
1.2k
Oct ’25
Developer Account membership approve issue ?
I have applied for Developer membership card and filled all the details including credit card details. After completion it has asked to wait till 48 hours. It's been more then 48 hours and i still haven't got any response , neither i was charged for membership fee. I am not sure what am i supposed to do in this case now.
Replies
4
Boosts
0
Views
446
Activity
Feb ’26
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
Replies
5
Boosts
0
Views
3.6k
Activity
Oct ’25
Enrollment error
After I accept the terms in and press the next button during the Apple Developer enrollment registration process as an individual I receive the following error message: "We are unable to process your request. An unknown error occurred." How can I resolve this issue?
Replies
4
Boosts
0
Views
2.7k
Activity
3w
Enrollment Issues
Hi, I seem to be having problems with enrollment, I have submitted the payment several times, but do not seem to have been approved or confirmed as a dev yet. Has anyone else experienced this issue? I have no option to contact support.
Replies
4
Boosts
0
Views
98
Activity
2w
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
Replies
4
Boosts
2
Views
803
Activity
Jan ’26
[CBXpcConnection _sendBarrier] crash on iOS26
hello We found that our app had a lot of crashes on iOS 26. The crash stack showed [CBXpcConnection _sendBarrier]. The following is the crash log: Thread 0 name: com.apple.main-thread (cpu_usage: 0.00%) 1 libsystem_kernel.dylib _semaphore_wait_trap (in libsystem_kernel.dylib) 2 libdispatch.dylib __dispatch_sema4_wait (in libdispatch.dylib) 3 libdispatch.dylib __dispatch_semaphore_wait_slow (in libdispatch.dylib) 4 CoreBluetooth -[CBXpcConnection _sendBarrier] (in CoreBluetooth) 5 CoreFoundation ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ (in CoreFoundation) 6 CoreFoundation ____CFXRegistrationPost_block_invoke (in CoreFoundation) 7 CoreFoundation __CFXRegistrationPost (in CoreFoundation) 8 CoreFoundation __CFXNotificationPost (in CoreFoundation) 9 Foundation -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) 10 UIKitCore ___47-[UIApplication _applicationDidEnterBackground]_block_invoke (in UIKitCore) 11 UIKitCore +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] (in UIKitCore) 12 UIKitCore -[UIApplication _applicationDidEnterBackground] (in UIKitCore) 13 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke_2 (in UIKitCore) 14 UIKitCore __UIScenePerformActionsWithLifecycleActionMask (in UIKitCore) 15 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke (in UIKitCore) 16 UIKitCore -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] (in UIKitCore) 17 UIKitCore -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] (in UIKitCore) 18 UIKitCore -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] (in UIKitCore) 19 UIKitCore ___186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke (in UIKitCore) 20 UIKitCore +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] (in UIKitCore) 21 UIKitCore __UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion (in UIKitCore) 22 UIKitCore -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] (in UIKitCore) 23 UIKitCore __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.218 (in UIKitCore) 24 UIKitCore -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] (in UIKitCore) 25 UIKitCore -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] (in UIKitCore) 26 UIKitCore -[UIApplicationSceneClientAgent scene:handleEvent:withCompletion:] (in UIKitCore) 27 FrontBoardServices __76-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:]_block_invoke.129 (in FrontBoardServices) 28 FrontBoardServices -[FBSScene _callOutQueue_maybeCoalesceClientSettingsUpdates:] (in FrontBoardServices) 29 FrontBoardServices -[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:] (in FrontBoardServices) 30 FrontBoardServices __94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2.cold.1 (in FrontBoardServices) 31 FrontBoardServices ___94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2 (in FrontBoardServices) 32 FrontBoardServices -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] (in FrontBoardServices) 33 libdispatch.dylib __dispatch_client_callout (in libdispatch.dylib) 34 libdispatch.dylib __dispatch_block_invoke_direct (in libdispatch.dylib) 35 BoardServices ___BSSERVICEMAINRUNLOOPQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ (in BoardServices) 36 BoardServices _BSServiceMainRunLoopSourceHandler (in BoardServices) 37 CoreFoundation ___CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ (in CoreFoundation) 38 CoreFoundation ___CFRunLoopDoSource0 (in CoreFoundation) 39 CoreFoundation ___CFRunLoopDoSources0 (in CoreFoundation) 40 CoreFoundation ___CFRunLoopRun (in CoreFoundation) 41 CoreFoundation __CFRunLoopRunSpecificWithOptions (in CoreFoundation) 42 GraphicsServices _GSEventRunModal (in GraphicsServices) 43 UIKitCore -[UIApplication _run] (in UIKitCore) 44 UIKitCore _UIApplicationMain (in UIKitCore) Thanks
Replies
4
Boosts
3
Views
446
Activity
Nov ’25
Apple Developer Enrollment Refuses to Take My Money (Payment Constantly Declined)
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
Replies
4
Boosts
3
Views
382
Activity
Feb ’26
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
Replies
3
Boosts
2
Views
388
Activity
Feb ’26
Passkey fails only on developer.apple.com
I've got a weird issue where Passkey fails, but only on developer.apple.com. Here's how it manifests: On portal, select "Sign In With Passkey" Get prompted with TouchId (on my MacBook) Portal says "can't verify your account" However: Sign in with Password works fine Sign in with Passkey on any other website works fine Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways. Things I've tried: In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first. developer.apple.com does not appear to have any way of managing sign-in credentials accounts.apple.com does not appear to be any way to manage passkeys. Sign in with Passkey on iPhone also results in "can't verify your account". Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support. Called Developer support, they were unable to help. They said AppleCare Support is best suited. Filled out Feedback (FB18185623) System: macOS 15.6 Safari 18.6 Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.
Replies
3
Boosts
0
Views
217
Activity
Sep ’25
Lost All Developer Permissions After App Notarization, No Notice, No Support — Desperately Need Help
Hi Apple Developer Support Team and Community, We are the developer of a VPN app with over 100,000 users. Recently, after submitting a macOS app for notarization, we suddenly lost all developer privileges. All our Developer Certificates were revoked without any notification. However, our app is still live on the App Store and available for download and purchase. The problem is: since all certificates were revoked, we are now completely unable to push any updates. In the Developer Portal, it shows: “Your Apple Account is already associated with the Account Holder of a membership.” But clearly, in App Store Connect, I am listed as the Account Holder. I have called Apple Developer Support multiple times. Every advisor I spoke with told me: “You are not the Account Holder.” Excuse me? If I am not the Account Holder, then who is?? I have also submitted nearly 1,000 support tickets via email — no reply at all. This is devastating to our business, and no one is giving me any clear explanation of: • What exactly happened? • What did we do wrong? • Why were all certificates revoked without any warning? • Why are we trapped in this limbo where the system thinks we have a membership but we have no permissions? Can someone — anyone — from Apple please seriously look into this case and tell me what is going on? We are stuck, losing users’ trust, and completely helpless right now. Please, this needs urgent escalation. Thank you.
Replies
3
Boosts
0
Views
105
Activity
Apr ’25
Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
Replies
3
Boosts
0
Views
119
Activity
2w
App "In Review" for a week now
My app which requires a crucial update, I have over 40 user emails saying the app is broken after the new macOS update, I patched the issue and submitted to appstore. it's been a week all I see is, app "In Review" I tried submitting expedited review and I just get 502 error. I am very close to migrating off App Store and distributing it on my own.
Replies
3
Boosts
0
Views
102
Activity
May ’25
Enrollement
I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.
Replies
3
Boosts
2
Views
1.8k
Activity
Jan ’26
Delay migrating membership from Individual to Organization
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time." I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
Replies
3
Boosts
1
Views
816
Activity
4d
card declined
i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?
Replies
3
Boosts
2
Views
287
Activity
Jan ’26
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
Replies
3
Boosts
2
Views
630
Activity
Oct ’25
Apple Developer Program Enrollment
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution
Replies
3
Boosts
0
Views
189
Activity
Aug ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
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3
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1
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335
Activity
Jan ’26
error adding user with DEV profile on platform
hi I logged in with the ADM user on the platform, and I'm trying to add a new user with a DEV profile. When I go through the step of verifying the connection code, an error simply appears: "It is not possible to create your account at this time." I've already changed my browser, I've already changed my phone, but the same error persists.
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3
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0
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117
Activity
Aug ’25
NEED HELP !! my developer account was suddenly flagged for deletion/ Pending Termination
Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now
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3
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0
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1.2k
Activity
Oct ’25