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Azure AD Graph API retirement and Apple Internet Accounts
Microsoft are retiring the “Azure AD Graph API”. We allow the use of Apple email apps in our M365 tenant via the “Apple Internet Accounts” Entra ID Enterprise Application, however this is using the “User.Read” permission from this retiring “Azure AD Graph API”. My concern is that Apple email app’s will stop working in our tenant when Microsoft retire the “Azure AD Graph API” and this permission is removed, as this is an Apple managed Enterprise Application, we have no method of changing the permissions ourselves. I have not been able to find any information on how the “Apple Internet Accounts” Entra ID Enterprise Application can be updated to use the required, newer “Microsoft Graph API” “User.Read” permission. It is not possible for us to change the permissions on the “Apple Internet Accounts” Entra ID Enterprise Application in our tenant, my assumption is that Apple would need to deploy a newer version of Email app that uses the newer “Microsoft Graph API” “User.Read” permission, and we would then need to consent the use of this new permission in our tenant. I would have thought Apple would have deploy this by now, but we have not seen any consent requests. Does anyone have any information about how Apple are handling this Microsoft change and how we can pre-emptively update the “Apple Internet Accounts” Entra ID Enterprise Application to ensure that Apple email client continue to work in our tenant? Many thanks.
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1.3k
Oct ’25
I would like to work with developers I believe I have rights to share.
Three months ago I molded a mold program. I believe could be tweaked and tried unlined zero code. swear. anyway I would like to scale with some people if I can go to commercial area code phoned series and calls.and if I have rights. but my next moves for them. on iOS I think they should have a seri settings. where they can call seri.on settings, and it jump many codes-and navigation is hard. plus I think seri can help in settings expecially since seri settings is verbal drop. if the words fit or are similar it cues goes to but you have to hard call the switch.so there’s no hey no Sami where you setting no Sammy right I think it could skip cauldron and everything verbally either. Seri settings I think iOS should try it.
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138
Jun ’25
RCS firewall domains & ports
Hi everyone, I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? My firewall team wants specifics: domains (or subdomains) that need whitelisting and the ports involved. Any official or community-sourced info would be super helpful—thanks in advance!
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194
Aug ’25
Intune SDK Integration for Some Apple iOS Apps
The question: Is there any chance that Apple will integrate Intune SDK into Apple apps such as Mail or Calendar, or create Siri-compatible Intune SDK-integrated versions of Mail and Calendar? The reason for the question: My team has been asked by VIPs in our company (e.g. execs and board members) if Siri can be used with Outlook, and the only way is through Shortcuts or by adding the Outlook account to Mail. Both of these options would violate our security policies for these reasons: Since our company policy and federal regulations don't permit us to allow access to company resources on non-MAM-protected apps, we can't allow our users to login to the Mail app and make full use of Siri, due to the lack of MAM controls for Mail and Calendar. We only allow users to transfer data between policy-managed apps which have integrated the Intune SDK allowing us to enforce DLP and other security measures. The only way to enable Shortcuts would be to disable these security measures.
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552
Oct ’25
reference preinstalled certificate keypair from an MDM profile
For additional security we would like to avoid keeping generated certificates (their private keys) on our server after installing them on a device, but still be able to reference them in later installed configuration profiles via MDM. However, it seems that for a configuration profile's payload to use a certificate (e.g. VPN payload), the certificate payload must be present in the same profile. Are we missing anything, perhaps it's already possible somehow? Ideal workflow for us would be: our MDM server generates a certificate (private+public keys) for a given device our MDM server sends this certificate to the device as configuration profile and saves PayloadUUID of the certificate's payload our MDM server deletes the generated private key from its storage. At this point the private key is present only on the device. at some point in the future our MDM server sends a configuration profile that references the certificate from step 2 via the saved PayloadUUID (e.g. using key PayloadCertificateUUID in a VPN payload) Current result: device responds to MDM server with error "The profile “VPN” could not be installed. Certificates needed for the VPN service “VPN” are invalid." Desired result: device is able to find the previously installed certificate via its PayloadUUID. Alternatively, it could be certificate fingerprint or something similar. One more alternative could be to replace steps 1-3 by an app on the device that obtains a certificate (in any way), installs it to device as a configuration profile, passes the certificate's PayloadUUID to our MDM server and then doing step 4.
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1.1k
Dec ’25
Can't execute Software Update:Enforcement:Specific on ADE Macbook
I have enrolled a macbook through ADE to Apple School Manager and register it to the MDM service. Upon sending the initial DeclarativeManagement payload, the device return the client capabilities as below: "supported-versions": [ "1.0.0" ], "supported-payloads": { "declarations": { "activations": [ "com.apple.activation.simple" ], "assets": [ "com.apple.asset.credential.acme", "com.apple.asset.credential.certificate", "com.apple.asset.credential.identity", "com.apple.asset.credential.scep", "com.apple.asset.credential.userpassword", "com.apple.asset.data", "com.apple.asset.useridentity" ], "configurations": [ "com.apple.configuration.account.caldav", "com.apple.configuration.account.carddav", "com.apple.configuration.account.exchange", "com.apple.configuration.account.google", "com.apple.configuration.account.ldap", "com.apple.configuration.account.mail", "com.apple.configuration.account.subscribed-calendar", "com.apple.configuration.legacy", "com.apple.configuration.legacy.interactive", "com.apple.configuration.management.status-subscriptions", "com.apple.configuration.management.test", "com.apple.configuration.math.settings", "com.apple.configuration.passcode.settings", "com.apple.configuration.safari.extensions.settings", "com.apple.configuration.screensharing.connection", "com.apple.configuration.screensharing.connection.group", "com.apple.configuration.security.certificate", "com.apple.configuration.security.identity", "com.apple.configuration.security.passkey.attestation" ], "management": [ "com.apple.management.organization-info", "com.apple.management.properties", "com.apple.management.server-capabilities" ] }, "status-items": [ "account.list.caldav", "account.list.carddav", "account.list.exchange", "account.list.google", "account.list.ldap", "account.list.mail.incoming", "account.list.mail.outgoing", "account.list.subscribed-calendar", "device.identifier.serial-number", "device.identifier.udid", "device.model.family", "device.model.identifier", "device.model.marketing-name", "device.model.number", "device.operating-system.build-version", "device.operating-system.family", "device.operating-system.marketing-name", "device.operating-system.supplemental.build-version", "device.operating-system.supplemental.extra-version", "device.operating-system.version", "management.client-capabilities", "management.declarations", "screensharing.connection.group.unresolved-connection", "security.certificate.list", "test.array-value", "test.boolean-value", "test.dictionary-value", "test.error-value", "test.integer-value", "test.real-value", "test.string-value" ] }, "supported-features": { } } }, com.apple.configuration.softwareupdate.enforcement.specific couldn't be found. The macbook current OS version is 15.5 and it's supervised so looking at this, I assume it should include the Software Update:Enforcement:Specific capability? https://github.com/apple/device-management/blob/release/declarative/declarations/configurations/softwareupdate.enforcement.specific.yaml When I tried sending the payload to the device anyway the valid status is unknown
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204
Jul ’25
Screen Time Feature Request: Allow multiple Downtime periods per day for child accounts + flexible exceptions // Vorschlag für Screen Time: Mehrere Auszeiten pro Tag für Kinderaccounts + flexible Ausnahmen
Hi everyone, I submitted this feature request through Apple’s Feedback Assistant and wanted to share it here, because many families run into the same issue and Apple prioritizes features based on the number of reports they receive. Current limitation: Screen Time only allows one single Downtime period per day for child accounts. For families with separate school hours and bedtime, this is very impractical. My real-world use case: • Downtime 1: 08:00–13:00 (school) • Downtime 2: 20:00–06:00 (bedtime) Both serve completely different purposes, but are not possible to combine with the current system. My suggestions to Apple: Support multiple Downtime periods per day for child accounts. Allow custom exceptions per Downtime block (e.g., allow Phone app). Provide more flexibility overall for families using Screen Time. If you would benefit from this too, it would be great if you could submit the same request via the Feedback app – the more reports Apple receives, the higher the chance for implementation. My Feedback ID: FB21265678 Thank you! 🙏 Hallo zusammen, ich habe über die Feedback-App einen Vorschlag an Apple eingereicht und wollte ihn hier teilen, weil viele Familien dasselbe Problem haben und Apple mehr Rückmeldungen braucht, um das Thema zu priorisieren. Aktuelles Problem: In Bildschirmzeit kann für Kinder aktuell nur eine einzige Auszeit pro Tag eingerichtet werden. Für Familien mit getrennten Schul- und Schlafenszeiten ist das extrem unpraktisch. Mein Anwendungsfall: • Auszeit 1: 08:00–13:00 (Schule) • Auszeit 2: 20:00–06:00 (Schlafenszeit) Beides erfüllt unterschiedliche Zwecke, ist aber nicht kombinierbar. Mein Vorschlag an Apple: Mehrere Auszeiten pro Tag für Kinderaccounts. Pro Auszeit eigene Ausnahmen festlegen (z. B. Telefon erlauben). Allgemein mehr Flexibilität im Screen-Time-System für Familien. Wenn ihr das ebenfalls hilfreich findet, wäre es super, wenn ihr es auch über die Feedback-App meldet – je mehr, desto besser. Feedback-ID meines Vorschlags: FB21265678 Danke euch! 🙏
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1.5k
Dec ’25
Rate limits for frequent iOS resets (EraseDevice) and activation processes?
Hello everyone, I am looking for technical clarification regarding potential rate limits when automating frequent iOS device resets. In my workflow, I need to reset test devices multiple times per day using the EraseDevice MDM command, often combined with the ReturnToService flag for automated setup. I understand that after a full reset, the device undertakes several critical steps to become operational again, including device activation, system app installation, MDM re-enrollment, and subsequent validation of developer certificates for internally distributed apps. Based on Apple’s documentation and my own observations, I am aware of the following domains being involved in these processes: Device Activation: albert.apple.com, gs.apple.com, captive.apple.com, humb.apple.com, static.ips.apple.com, sq-device.apple.com, tbsc.apple.com, time*.apple.com System App Installation: *.itunes.apple.com, *.apps.apple.com, *.mzstatic.com MDM Enrollment: Communication with Apple ADE servers followed by the MDM server. Developer Certificate Validation: ppq.apple.com, ocsp.apple.com, crl.apple.com My primary question is: Are there any rate limits imposed by Apple’s servers on these specific processes when performed frequently on the exact same device within a short timeframe (e.g., multiple times per day)? Specifically, could anyone provide information regarding potential limits for: Device activation requests? System app downloads post-activation? Automated Device Enrollment checks and subsequent MDM enrollments? Developer certificate validation requests? Additionally, is the list of domains above comprehensive for these processes, or are there other key endpoints involved that I should be aware of regarding potential rate limiting? Understanding these limitations is crucial for ensuring the reliability of automated device management workflows. Thank you for any insights!
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Feb ’26
Management of Camera File Formats
It seems like every time an IOS update is installed, the camera app file formats get reset to defaults. This setting is not available to manage at the MDM level. Many people need the the most compatible settings for the purpose of file sharing. So, now we have nearly 1,000 devices with a complete mix of photo and video formats. And IT has wasted MANY hours converting files for people. Feature Request: Please either stop resetting the camera app file formats or allow us to manage those settings at the MDM level. Respectfully, Robert
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Guidance on Integrating with Apple GSX API
Hello all, I’m hoping someone here has gone through the process of integrating an ERP system with the Apple GSX API and can offer some guidance. We’re currently working with an AASP who asked us to integrate our ERP with the Apple GSX API. It’s the first time for both of us, and we’re a bit stuck on how to properly get started. The AASP contacted their regional manager, who confirmed that an NDA and an Apple Developer Account would be necessary. However, he hasn’t handled this type of integration before and is still seeking internal guidance. That was a few months ago, and due to his workload, the AASP hasn’t heard back from him yet. Meanwhile, we’ve already enrolled in the Apple Developer Program and opened a support case, but we’ve been redirected to the forums since our case goes beyond standard support. So now we’re trying to understand: What steps need to be completed by the AASP? What are the steps we, as the ERP provider, need to take in order to receive API access? Are there any specific documents, applications, or technical requirements we should prepare in advance? We’d really appreciate any guidance or insight from others who have gone through this process — or even partial answers to help us move forward. Thanks in advance for your time!
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403
May ’25
On iOS/iPadOS 26 and later, IMEI, ICCID, and Phone Number cannot be retrieved using the DeviceInformationCommand API.
Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\"> <plist version=\"1.0\"> <dict> <key>CommandUUID</key> <string><!-- Here is CommandUUID --></string> <key>Command</key> <dict> <key>RequestType</key> <string>DeviceInformation</string> <key>Queries</key> <array> <string>IMEI</string> <string>ICCID</string> <string>PhoneNumber</string> </array> </dict> </dict> </plist>
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1.8k
Dec ’25
Enterprise App Crashes on Launch on iOS 18.3.2
We have an office application used internally within our enterprise. The Provisioning Profiles (PP) for the app were about to expire, so we updated the PP and released a new version. However, we've encountered an issue where some users did not update their phones in time. After the app expired, they found it unusable and downloaded the new version, but the newly downloaded app also crashes on launch. Restarting the phone does not resolve the issue, and this primarily occurs on iOS 18.3.2. What could be the cause of this problem, and how should we address it?
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244
Mar ’25
Documented future changes to device management
I recently reviewed the device management restrictions page of the developer docs (https://developer.apple.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked "In a future release, this restriction will begin requiring supervision." Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?
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860
Nov ’25
Activation Lock Bypass Code
We are having issues working with bypass codes the server creates when initiating Activation Lock through MDM. We are able to use the device-generated bypass codes without issue. When using the end point to request activation lock as specified in https://developer.apple.com/documentation/devicemanagement/creating-and-using-bypass-codes/ we get a 200 response. But when using the endpoint to bypass the activation lock, we get a 404 response. If we try to manually input the activation lock bypass code, it also does not work. Both of these methods work with the device-generated bypass codes. Just to clarify when testing the server generated codes, we ensured that we did not test the device-generated codes. All of this was tested on iOS devices. Created feedback ticket FB21365819 with device specific details.
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3w
Problems deploying enterprise app (ASDErrorDomain error 854)
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks. I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
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210
May ’25
Unable to get inbound and outbound byte count in Content Filter report.
Hello, I am building a Content Filter app for iOS and would like to get access to some information about network connections that are happening on the device. I managed to have the handle(_ report: NEFilterReport) method of my NEFilterControlProvider called, but the bytesOutboundCount and bytesInboundCount properties of the report are always 0. How can I have the real byte count of the connection ?
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1.4k
Dec ’25
Tax forms help for Indian companies
Hi Team, After agreeing the Paid In-app purchase agreements, i have been asked to fill the tax forms of US Certificate of foreign status of beneficial owner and US substitute form W-8BEN-E. Being an Indian Ed-tech company, we would like to know how should we approach this. Any help or support page or video on this can make our life easier. Thanks Team ACEplus.
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135
Mar ’25
Apps and Books for Organizations API – Reliability Issues, Feature Request, and Rate Limit Clarification
Hi Apple team and community, We’re currently integrating with the Apps and Books for Organizations API as part of our device management solution and would like to highlight a few critical points we've encountered — including a reliability issue, an enhancement suggestion, and a request for clarification on API rate limits. 1. Issue: Intermittent 403 Errors with stoken-authenticated-apps Endpoint We are encountering intermittent 403 Forbidden responses from the stoken-authenticated-apps endpoint. Approximately 30–35% of the requests fail with a 403 status code. These failures are inconsistent — the same request (using the same Content Token and Storefront) may succeed upon retry. All requests are properly authenticated and include the required Cookie and other headers as specified in the API documentation. This issue is impacting our ability to reliably fetch app metadata at scale, particularly in workflows. We’d like to know: Is this a known issue? Could it be due to a rate limit or token misconfiguration? Are any changes required on our end to avoid these failures? 2. Enhancement Request: Include externalVersionId in versionHistory Response The versionHistory extension currently returns: versionString releaseNotes releaseDate However, for Declarative Device Management (DDM) workflows such as App Pinning, we need the externalVersionId as well. Without it, we can't reliably correlate version metadata with the specific version ID required for pinning. Adding externalVersionId would: Enable precise version targeting during App Pinning Improve reliability and automation in managed deployments We request that Apple consider including externalVersionId in the versionHistory response to better support DDM-based app lifecycle management. 3. Rate Limit Clarification We found the following note in the Apps and Books for Organizations API documentation: "The Apps and Books for Organizations API limits the number of requests your app can make using a developer token within a specific period of time. If you exceed this limit, you’ll temporarily receive 429 Too Many Requests error responses for requests that use the token. This error resolves itself shortly after the request rate has reduced." While this confirms that a rate limit is enforced, there is no detailed information about the thresholds — such as the number of allowed requests per minute, hour, or day per developer token. To help us implement proper throttling and retry strategies, we request clarification on the following: What is the exact rate limit threshold per developer token? Are there per-endpoint limits, or is it a global cap for all requests using the token? Does the API return a Retry-After header when the limit is exceeded? What is the recommended backoff strategy for clients to follow when receiving 429 errors? This information would help us implement efficient throttling and error handling logic. Any insights from the Apple team or other developers who’ve encountered these issues would be greatly appreciated!
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1.2k
Jul ’25
Azure AD Graph API retirement and Apple Internet Accounts
Microsoft are retiring the “Azure AD Graph API”. We allow the use of Apple email apps in our M365 tenant via the “Apple Internet Accounts” Entra ID Enterprise Application, however this is using the “User.Read” permission from this retiring “Azure AD Graph API”. My concern is that Apple email app’s will stop working in our tenant when Microsoft retire the “Azure AD Graph API” and this permission is removed, as this is an Apple managed Enterprise Application, we have no method of changing the permissions ourselves. I have not been able to find any information on how the “Apple Internet Accounts” Entra ID Enterprise Application can be updated to use the required, newer “Microsoft Graph API” “User.Read” permission. It is not possible for us to change the permissions on the “Apple Internet Accounts” Entra ID Enterprise Application in our tenant, my assumption is that Apple would need to deploy a newer version of Email app that uses the newer “Microsoft Graph API” “User.Read” permission, and we would then need to consent the use of this new permission in our tenant. I would have thought Apple would have deploy this by now, but we have not seen any consent requests. Does anyone have any information about how Apple are handling this Microsoft change and how we can pre-emptively update the “Apple Internet Accounts” Entra ID Enterprise Application to ensure that Apple email client continue to work in our tenant? Many thanks.
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1.3k
Activity
Oct ’25
I would like to work with developers I believe I have rights to share.
Three months ago I molded a mold program. I believe could be tweaked and tried unlined zero code. swear. anyway I would like to scale with some people if I can go to commercial area code phoned series and calls.and if I have rights. but my next moves for them. on iOS I think they should have a seri settings. where they can call seri.on settings, and it jump many codes-and navigation is hard. plus I think seri can help in settings expecially since seri settings is verbal drop. if the words fit or are similar it cues goes to but you have to hard call the switch.so there’s no hey no Sami where you setting no Sammy right I think it could skip cauldron and everything verbally either. Seri settings I think iOS should try it.
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1
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0
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138
Activity
Jun ’25
RCS firewall domains & ports
Hi everyone, I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? My firewall team wants specifics: domains (or subdomains) that need whitelisting and the ports involved. Any official or community-sourced info would be super helpful—thanks in advance!
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194
Activity
Aug ’25
Intune SDK Integration for Some Apple iOS Apps
The question: Is there any chance that Apple will integrate Intune SDK into Apple apps such as Mail or Calendar, or create Siri-compatible Intune SDK-integrated versions of Mail and Calendar? The reason for the question: My team has been asked by VIPs in our company (e.g. execs and board members) if Siri can be used with Outlook, and the only way is through Shortcuts or by adding the Outlook account to Mail. Both of these options would violate our security policies for these reasons: Since our company policy and federal regulations don't permit us to allow access to company resources on non-MAM-protected apps, we can't allow our users to login to the Mail app and make full use of Siri, due to the lack of MAM controls for Mail and Calendar. We only allow users to transfer data between policy-managed apps which have integrated the Intune SDK allowing us to enforce DLP and other security measures. The only way to enable Shortcuts would be to disable these security measures.
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552
Activity
Oct ’25
reference preinstalled certificate keypair from an MDM profile
For additional security we would like to avoid keeping generated certificates (their private keys) on our server after installing them on a device, but still be able to reference them in later installed configuration profiles via MDM. However, it seems that for a configuration profile's payload to use a certificate (e.g. VPN payload), the certificate payload must be present in the same profile. Are we missing anything, perhaps it's already possible somehow? Ideal workflow for us would be: our MDM server generates a certificate (private+public keys) for a given device our MDM server sends this certificate to the device as configuration profile and saves PayloadUUID of the certificate's payload our MDM server deletes the generated private key from its storage. At this point the private key is present only on the device. at some point in the future our MDM server sends a configuration profile that references the certificate from step 2 via the saved PayloadUUID (e.g. using key PayloadCertificateUUID in a VPN payload) Current result: device responds to MDM server with error "The profile “VPN” could not be installed. Certificates needed for the VPN service “VPN” are invalid." Desired result: device is able to find the previously installed certificate via its PayloadUUID. Alternatively, it could be certificate fingerprint or something similar. One more alternative could be to replace steps 1-3 by an app on the device that obtains a certificate (in any way), installs it to device as a configuration profile, passes the certificate's PayloadUUID to our MDM server and then doing step 4.
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1.1k
Activity
Dec ’25
Can't execute Software Update:Enforcement:Specific on ADE Macbook
I have enrolled a macbook through ADE to Apple School Manager and register it to the MDM service. Upon sending the initial DeclarativeManagement payload, the device return the client capabilities as below: "supported-versions": [ "1.0.0" ], "supported-payloads": { "declarations": { "activations": [ "com.apple.activation.simple" ], "assets": [ "com.apple.asset.credential.acme", "com.apple.asset.credential.certificate", "com.apple.asset.credential.identity", "com.apple.asset.credential.scep", "com.apple.asset.credential.userpassword", "com.apple.asset.data", "com.apple.asset.useridentity" ], "configurations": [ "com.apple.configuration.account.caldav", "com.apple.configuration.account.carddav", "com.apple.configuration.account.exchange", "com.apple.configuration.account.google", "com.apple.configuration.account.ldap", "com.apple.configuration.account.mail", "com.apple.configuration.account.subscribed-calendar", "com.apple.configuration.legacy", "com.apple.configuration.legacy.interactive", "com.apple.configuration.management.status-subscriptions", "com.apple.configuration.management.test", "com.apple.configuration.math.settings", "com.apple.configuration.passcode.settings", "com.apple.configuration.safari.extensions.settings", "com.apple.configuration.screensharing.connection", "com.apple.configuration.screensharing.connection.group", "com.apple.configuration.security.certificate", "com.apple.configuration.security.identity", "com.apple.configuration.security.passkey.attestation" ], "management": [ "com.apple.management.organization-info", "com.apple.management.properties", "com.apple.management.server-capabilities" ] }, "status-items": [ "account.list.caldav", "account.list.carddav", "account.list.exchange", "account.list.google", "account.list.ldap", "account.list.mail.incoming", "account.list.mail.outgoing", "account.list.subscribed-calendar", "device.identifier.serial-number", "device.identifier.udid", "device.model.family", "device.model.identifier", "device.model.marketing-name", "device.model.number", "device.operating-system.build-version", "device.operating-system.family", "device.operating-system.marketing-name", "device.operating-system.supplemental.build-version", "device.operating-system.supplemental.extra-version", "device.operating-system.version", "management.client-capabilities", "management.declarations", "screensharing.connection.group.unresolved-connection", "security.certificate.list", "test.array-value", "test.boolean-value", "test.dictionary-value", "test.error-value", "test.integer-value", "test.real-value", "test.string-value" ] }, "supported-features": { } } }, com.apple.configuration.softwareupdate.enforcement.specific couldn't be found. The macbook current OS version is 15.5 and it's supervised so looking at this, I assume it should include the Software Update:Enforcement:Specific capability? https://github.com/apple/device-management/blob/release/declarative/declarations/configurations/softwareupdate.enforcement.specific.yaml When I tried sending the payload to the device anyway the valid status is unknown
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204
Activity
Jul ’25
Screen Time Feature Request: Allow multiple Downtime periods per day for child accounts + flexible exceptions // Vorschlag für Screen Time: Mehrere Auszeiten pro Tag für Kinderaccounts + flexible Ausnahmen
Hi everyone, I submitted this feature request through Apple’s Feedback Assistant and wanted to share it here, because many families run into the same issue and Apple prioritizes features based on the number of reports they receive. Current limitation: Screen Time only allows one single Downtime period per day for child accounts. For families with separate school hours and bedtime, this is very impractical. My real-world use case: • Downtime 1: 08:00–13:00 (school) • Downtime 2: 20:00–06:00 (bedtime) Both serve completely different purposes, but are not possible to combine with the current system. My suggestions to Apple: Support multiple Downtime periods per day for child accounts. Allow custom exceptions per Downtime block (e.g., allow Phone app). Provide more flexibility overall for families using Screen Time. If you would benefit from this too, it would be great if you could submit the same request via the Feedback app – the more reports Apple receives, the higher the chance for implementation. My Feedback ID: FB21265678 Thank you! 🙏 Hallo zusammen, ich habe über die Feedback-App einen Vorschlag an Apple eingereicht und wollte ihn hier teilen, weil viele Familien dasselbe Problem haben und Apple mehr Rückmeldungen braucht, um das Thema zu priorisieren. Aktuelles Problem: In Bildschirmzeit kann für Kinder aktuell nur eine einzige Auszeit pro Tag eingerichtet werden. Für Familien mit getrennten Schul- und Schlafenszeiten ist das extrem unpraktisch. Mein Anwendungsfall: • Auszeit 1: 08:00–13:00 (Schule) • Auszeit 2: 20:00–06:00 (Schlafenszeit) Beides erfüllt unterschiedliche Zwecke, ist aber nicht kombinierbar. Mein Vorschlag an Apple: Mehrere Auszeiten pro Tag für Kinderaccounts. Pro Auszeit eigene Ausnahmen festlegen (z. B. Telefon erlauben). Allgemein mehr Flexibilität im Screen-Time-System für Familien. Wenn ihr das ebenfalls hilfreich findet, wäre es super, wenn ihr es auch über die Feedback-App meldet – je mehr, desto besser. Feedback-ID meines Vorschlags: FB21265678 Danke euch! 🙏
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1.5k
Activity
Dec ’25
Rate limits for frequent iOS resets (EraseDevice) and activation processes?
Hello everyone, I am looking for technical clarification regarding potential rate limits when automating frequent iOS device resets. In my workflow, I need to reset test devices multiple times per day using the EraseDevice MDM command, often combined with the ReturnToService flag for automated setup. I understand that after a full reset, the device undertakes several critical steps to become operational again, including device activation, system app installation, MDM re-enrollment, and subsequent validation of developer certificates for internally distributed apps. Based on Apple’s documentation and my own observations, I am aware of the following domains being involved in these processes: Device Activation: albert.apple.com, gs.apple.com, captive.apple.com, humb.apple.com, static.ips.apple.com, sq-device.apple.com, tbsc.apple.com, time*.apple.com System App Installation: *.itunes.apple.com, *.apps.apple.com, *.mzstatic.com MDM Enrollment: Communication with Apple ADE servers followed by the MDM server. Developer Certificate Validation: ppq.apple.com, ocsp.apple.com, crl.apple.com My primary question is: Are there any rate limits imposed by Apple’s servers on these specific processes when performed frequently on the exact same device within a short timeframe (e.g., multiple times per day)? Specifically, could anyone provide information regarding potential limits for: Device activation requests? System app downloads post-activation? Automated Device Enrollment checks and subsequent MDM enrollments? Developer certificate validation requests? Additionally, is the list of domains above comprehensive for these processes, or are there other key endpoints involved that I should be aware of regarding potential rate limiting? Understanding these limitations is crucial for ensuring the reliability of automated device management workflows. Thank you for any insights!
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291
Activity
Feb ’26
Management of Camera File Formats
It seems like every time an IOS update is installed, the camera app file formats get reset to defaults. This setting is not available to manage at the MDM level. Many people need the the most compatible settings for the purpose of file sharing. So, now we have nearly 1,000 devices with a complete mix of photo and video formats. And IT has wasted MANY hours converting files for people. Feature Request: Please either stop resetting the camera app file formats or allow us to manage those settings at the MDM level. Respectfully, Robert
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968
Activity
2w
Guidance on Integrating with Apple GSX API
Hello all, I’m hoping someone here has gone through the process of integrating an ERP system with the Apple GSX API and can offer some guidance. We’re currently working with an AASP who asked us to integrate our ERP with the Apple GSX API. It’s the first time for both of us, and we’re a bit stuck on how to properly get started. The AASP contacted their regional manager, who confirmed that an NDA and an Apple Developer Account would be necessary. However, he hasn’t handled this type of integration before and is still seeking internal guidance. That was a few months ago, and due to his workload, the AASP hasn’t heard back from him yet. Meanwhile, we’ve already enrolled in the Apple Developer Program and opened a support case, but we’ve been redirected to the forums since our case goes beyond standard support. So now we’re trying to understand: What steps need to be completed by the AASP? What are the steps we, as the ERP provider, need to take in order to receive API access? Are there any specific documents, applications, or technical requirements we should prepare in advance? We’d really appreciate any guidance or insight from others who have gone through this process — or even partial answers to help us move forward. Thanks in advance for your time!
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403
Activity
May ’25
On iOS/iPadOS 26 and later, IMEI, ICCID, and Phone Number cannot be retrieved using the DeviceInformationCommand API.
Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\"> <plist version=\"1.0\"> <dict> <key>CommandUUID</key> <string><!-- Here is CommandUUID --></string> <key>Command</key> <dict> <key>RequestType</key> <string>DeviceInformation</string> <key>Queries</key> <array> <string>IMEI</string> <string>ICCID</string> <string>PhoneNumber</string> </array> </dict> </dict> </plist>
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1.8k
Activity
Dec ’25
Enterprise App Crashes on Launch on iOS 18.3.2
We have an office application used internally within our enterprise. The Provisioning Profiles (PP) for the app were about to expire, so we updated the PP and released a new version. However, we've encountered an issue where some users did not update their phones in time. After the app expired, they found it unusable and downloaded the new version, but the newly downloaded app also crashes on launch. Restarting the phone does not resolve the issue, and this primarily occurs on iOS 18.3.2. What could be the cause of this problem, and how should we address it?
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244
Activity
Mar ’25
Documented future changes to device management
I recently reviewed the device management restrictions page of the developer docs (https://developer.apple.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked "In a future release, this restriction will begin requiring supervision." Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?
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860
Activity
Nov ’25
how to contact 酷
how to contact 酷
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470
Activity
Mar ’25
Activation Lock Bypass Code
We are having issues working with bypass codes the server creates when initiating Activation Lock through MDM. We are able to use the device-generated bypass codes without issue. When using the end point to request activation lock as specified in https://developer.apple.com/documentation/devicemanagement/creating-and-using-bypass-codes/ we get a 200 response. But when using the endpoint to bypass the activation lock, we get a 404 response. If we try to manually input the activation lock bypass code, it also does not work. Both of these methods work with the device-generated bypass codes. Just to clarify when testing the server generated codes, we ensured that we did not test the device-generated codes. All of this was tested on iOS devices. Created feedback ticket FB21365819 with device specific details.
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855
Activity
3w
Problems deploying enterprise app (ASDErrorDomain error 854)
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks. I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
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210
Activity
May ’25
Unable to get inbound and outbound byte count in Content Filter report.
Hello, I am building a Content Filter app for iOS and would like to get access to some information about network connections that are happening on the device. I managed to have the handle(_ report: NEFilterReport) method of my NEFilterControlProvider called, but the bytesOutboundCount and bytesInboundCount properties of the report are always 0. How can I have the real byte count of the connection ?
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1.4k
Activity
Dec ’25
M4 iPadOS stuck at Apple Logo on reboot.
I've been running the betas fine for a while, now, where do you want to go??
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826
Activity
Jan ’26
Tax forms help for Indian companies
Hi Team, After agreeing the Paid In-app purchase agreements, i have been asked to fill the tax forms of US Certificate of foreign status of beneficial owner and US substitute form W-8BEN-E. Being an Indian Ed-tech company, we would like to know how should we approach this. Any help or support page or video on this can make our life easier. Thanks Team ACEplus.
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135
Activity
Mar ’25
Apps and Books for Organizations API – Reliability Issues, Feature Request, and Rate Limit Clarification
Hi Apple team and community, We’re currently integrating with the Apps and Books for Organizations API as part of our device management solution and would like to highlight a few critical points we've encountered — including a reliability issue, an enhancement suggestion, and a request for clarification on API rate limits. 1. Issue: Intermittent 403 Errors with stoken-authenticated-apps Endpoint We are encountering intermittent 403 Forbidden responses from the stoken-authenticated-apps endpoint. Approximately 30–35% of the requests fail with a 403 status code. These failures are inconsistent — the same request (using the same Content Token and Storefront) may succeed upon retry. All requests are properly authenticated and include the required Cookie and other headers as specified in the API documentation. This issue is impacting our ability to reliably fetch app metadata at scale, particularly in workflows. We’d like to know: Is this a known issue? Could it be due to a rate limit or token misconfiguration? Are any changes required on our end to avoid these failures? 2. Enhancement Request: Include externalVersionId in versionHistory Response The versionHistory extension currently returns: versionString releaseNotes releaseDate However, for Declarative Device Management (DDM) workflows such as App Pinning, we need the externalVersionId as well. Without it, we can't reliably correlate version metadata with the specific version ID required for pinning. Adding externalVersionId would: Enable precise version targeting during App Pinning Improve reliability and automation in managed deployments We request that Apple consider including externalVersionId in the versionHistory response to better support DDM-based app lifecycle management. 3. Rate Limit Clarification We found the following note in the Apps and Books for Organizations API documentation: "The Apps and Books for Organizations API limits the number of requests your app can make using a developer token within a specific period of time. If you exceed this limit, you’ll temporarily receive 429 Too Many Requests error responses for requests that use the token. This error resolves itself shortly after the request rate has reduced." While this confirms that a rate limit is enforced, there is no detailed information about the thresholds — such as the number of allowed requests per minute, hour, or day per developer token. To help us implement proper throttling and retry strategies, we request clarification on the following: What is the exact rate limit threshold per developer token? Are there per-endpoint limits, or is it a global cap for all requests using the token? Does the API return a Retry-After header when the limit is exceeded? What is the recommended backoff strategy for clients to follow when receiving 429 errors? This information would help us implement efficient throttling and error handling logic. Any insights from the Apple team or other developers who’ve encountered these issues would be greatly appreciated!
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1.2k
Activity
Jul ’25