StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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iOS 26.3/26.4: ConfirmPendingPurchase does not always finalize the transaction
Hello Apple Developer Support, We are seeing a payment issue affecting users on iOS 26.3 and 26.4. Many users report that after a successful purchase flow, the purchased content is not delivered in-game. After investigation, we found that storeController?.ConfirmPurchase(pendingOrder); does not always effectively complete the transaction. As a result, the same receipt is sent to the client again on the next purchase attempt or after app restart. This causes repeated pending transactions and prevents users from purchasing the item again. Some affected users requested refunds from Apple, but those requests were rejected. Among 19 reported users: 11 users are on iOS 26.4 (recently upgraded) The remaining users are on iOS 26.3 We also received similar reports on earlier iOS 26 versions. Development environment: Unity Unity In-App Purchasing (IAP) 4.13.0 Could you please help confirm whether there are known StoreKit / transaction completion issues on iOS 26.3+ and suggest the recommended handling for this case? Thank you.
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Double-counted consumable in StoreKit unfinished and updates workflow
In Getting started with In-App Purchase using StoreKit views and the corresponding sample project, Store simultaneously enumerates Transaction.unfinished and Transaction.updates. Since, "if your app has unfinished transactions, the updates listener receives them once, immediately after the app launches," it appears that Transaction.unfinished would also receive the same unfinished transactions causing handle(updatedTransaction:) to be called for twice for each transaction, causing consumables to be double-counted. Is this a bug in the sample? Is there more information on concurrent execution of unfinished and updates?
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StoreKit returning 0 products (IAPError: storekit_no_response)
Hi everyone, I’m facing an issue where StoreKit is returning 0 products from the App Store, even though my auto-renewable subscriptions are approved in App Store Connect. When calling queryProductDetails using Flutter’s in_app_purchase package (which uses StoreKit under the hood), StoreKit reports success but returns an empty list. The logs show the following error: IAPError(code: storekit_no_response, source: app_store, message: "StoreKit: Failed to get response from platform.") InAppPurchase.isAvailable() returns true, but no product details are received. Already verified: • Subscriptions are approved in App Store Connect • Product identifiers in the app match those in App Store Connect exactly • In-App Purchase capability is enabled in Xcode • Paid Applications Agreement, banking, and tax details are active and complete • Using the latest version of the Flutter in_app_purchase package StoreKit should normally return the list of available products in the production environment, but it consistently returns an empty array along with the “storekit_no_response” error. Has anyone else encountered this issue or found any potential causes for StoreKit failing to return products in the production environment? Any insights would be greatly appreciated. Thank you.
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Nov ’25
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
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Jul ’25
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
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Feb ’26
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
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Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
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Feb ’26
StoreKit sandbox purchase and product fetch not working (IAPError: storekit_no_response)
💬 Post Content Hello everyone, I’m currently testing In-App Purchases (auto-renewable subscriptions) for my iOS app, and I’m experiencing an issue where the product information cannot be fetched from StoreKit. ❓ Questions For sandbox testing, is it absolutely necessary to submit a new app version for review (with the in-app purchase included)? Or can I test subscriptions without submitting a new build to App Review? Under what conditions does the error IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform.) 🧪 What I’ve Tried • Confirmed that the bundle identifier matches the App Store Connect record • Verified that In-App Purchase capability is enabled in Xcode • Ensured the sandbox tester account is logged in (Settings → App Store) • Removed the StoreKit configuration file to use the sandbox environment • Tried both real device and simulator (same error) • Accepted the Paid Apps Agreement in App Store Connect • Products are created but currently not yet submitted for review 🔍 Environment • App type: iOS app built with Flutter (using in_app_purchase plugin) • Build type: Archive build installed via Xcode (Run on device) and testFlight • StoreKit Configuration File: Currently removed (for sandbox test); • Status: Ready to submit in App Store Connect
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Nov ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
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Jan ’26
StoreKit2: appAccountToken in purchase() always returns first value instead of updated UUID
Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
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Nov ’25
transaction.subscriptionStatus (TestFlight) returns nil on iOS 26 (works from Xcode & on iOS 18)
I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!
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Oct ’25
StoreKit v2: autoRenewStatus returns 0 right after purchase on iOS 26.1
Hi everyone, I’m implementing subscriptions using StoreKit v2, and I’ve noticed a behavior change starting with iOS 26.1. I’d like to ask if anyone else has experienced the same issue. ■ Issue Immediately after purchasing a new subscription, the value of auto_renew_status (or autoRenewStatus) returned in the receipt is 0 (auto-renew OFF). This issue occurs on iOS 26.1. On iOS 26.0 and earlier, the same parameter returned 1 (auto-renew ON) right after purchase. Sometimes, after executing a “restore” operation, the value changes to 1 later. Since we’ve been using this parameter to determine whether a user’s subscription is active or not, the current behavior is causing some difficulties on our end. ■ Questions Has anyone else observed this issue (where autoRenewStatus is 0 immediately after purchase on iOS 26.1 or later)? How are you handling or working around this behavior in your implementation? If autoRenewStatus is unreliable, we’re considering determining the subscription state based on receipt fields instead. Would this approach be reasonable? "status" is 1 (indicates active subscription) "expire_time" is in the future "deleted_at" is null If anyone has encountered the same behavior or knows of any Apple-recommended implementation approach, I’d really appreciate your insights. Thank you! 🙏
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Feb ’26
SKAN / AdAttributionKit Development Postback Not Triggering
We’re testing SKAN postbacks via AdAttributionKit but aren’t receiving any requests on our server even after generating development impressions and triggering a postback. Setup: Domain: https://linkrunner-skan.com Configured in Info.plist as: <key>NSAdvertisingAttributionReportEndpoint</key> <string>https://linkrunner-skan.com</string> <key>AttributionCopyEndpoint</key> <string>https://linkrunner-skan.com</string> Apple automatically appends the .well-known paths: /.well-known/private-click-measurement/report-attribution/ /.well-known/skadnetwork/report-attribution/ ATS diagnostics for the domain: PASS for all tests (TLS 1.0–1.3, PFS disabled, arbitrary loads allowed, etc.) Both .well-known paths are publicly accessible and return 200 OK Testing Flow: Enabled Developer → AdAttributionKit Developer Mode on iOS (15+) Followed Apple’s official guide: Testing AdAttributionKit with Developer Mode Generated test impression using: createAdAttributionKitDevelopmentImpression implemented in SKANManager.swift Called Postback.updateConversionValue with lockPostback: true Created Development Postback from Developer Settings Waited 30+ minutes while intercepting server requests (proxy + backend logs) What We’ve Tried So Far: Confirmed ATS compliance with nscurl --ats-diagnostics (all PASS) Verified .well-known paths are accessible publicly without redirects Tested endpoints manually with a POST request – server responds 200 OK Confirmed Info.plist entries exactly match Apple’s required keys Double-checked iOS device is running iOS 15+ with Developer Mode enabled Repeated test flow multiple times with fresh impressions and postbacks Waited up to 1 hour for postback (in case of delays) Issue: No POST requests are being received from Apple to either .well-known endpoint, even though the setup appears correct and ATS tests pass. References Used: Configuring an Advertised App Generating JWS Impressions Question: Has anyone faced a similar issue where AdAttributionKit Development Postbacks are not firing despite correct Info.plist setup, ATS compliance, and reachable .well-known endpoints? Any insight into possible missing configuration steps or testing nuances would be greatly appreciated.
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Aug ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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Jun ’25
Apple Media Services T&C pop-up
I had published an App, and my app has App Clip supported. The issue I faced is that I had received complaints where the user keep seeing the pop up "Apple Media Services Terms and Conditions Have Changed" when user clicked on the "Open" Button in the App Clip. What we had tried so far: Let user switch the Apple Id's region to our supported region. Let user try to log out and log in to Apple Id within the supported region.
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Feb ’26
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
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iOS 26.3/26.4: ConfirmPendingPurchase does not always finalize the transaction
Hello Apple Developer Support, We are seeing a payment issue affecting users on iOS 26.3 and 26.4. Many users report that after a successful purchase flow, the purchased content is not delivered in-game. After investigation, we found that storeController?.ConfirmPurchase(pendingOrder); does not always effectively complete the transaction. As a result, the same receipt is sent to the client again on the next purchase attempt or after app restart. This causes repeated pending transactions and prevents users from purchasing the item again. Some affected users requested refunds from Apple, but those requests were rejected. Among 19 reported users: 11 users are on iOS 26.4 (recently upgraded) The remaining users are on iOS 26.3 We also received similar reports on earlier iOS 26 versions. Development environment: Unity Unity In-App Purchasing (IAP) 4.13.0 Could you please help confirm whether there are known StoreKit / transaction completion issues on iOS 26.3+ and suggest the recommended handling for this case? Thank you.
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2d
Double-counted consumable in StoreKit unfinished and updates workflow
In Getting started with In-App Purchase using StoreKit views and the corresponding sample project, Store simultaneously enumerates Transaction.unfinished and Transaction.updates. Since, "if your app has unfinished transactions, the updates listener receives them once, immediately after the app launches," it appears that Transaction.unfinished would also receive the same unfinished transactions causing handle(updatedTransaction:) to be called for twice for each transaction, causing consumables to be double-counted. Is this a bug in the sample? Is there more information on concurrent execution of unfinished and updates?
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215
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1w
In-App Rating Prompt can't be dismissed in iOS 26.1
The app review prompt on iOS/iPadOS 26.1 has the "Not Now" button greyed out: On iOS/iPadOS 26.0, this was working: Before filing a radar, is there anything I'm missing? The only way to dismiss it is to tap a star rating and then a Cancel button appears which lets you dismiss it without reviewing.
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210
Activity
Nov ’25
StoreKit returning 0 products (IAPError: storekit_no_response)
Hi everyone, I’m facing an issue where StoreKit is returning 0 products from the App Store, even though my auto-renewable subscriptions are approved in App Store Connect. When calling queryProductDetails using Flutter’s in_app_purchase package (which uses StoreKit under the hood), StoreKit reports success but returns an empty list. The logs show the following error: IAPError(code: storekit_no_response, source: app_store, message: "StoreKit: Failed to get response from platform.") InAppPurchase.isAvailable() returns true, but no product details are received. Already verified: • Subscriptions are approved in App Store Connect • Product identifiers in the app match those in App Store Connect exactly • In-App Purchase capability is enabled in Xcode • Paid Applications Agreement, banking, and tax details are active and complete • Using the latest version of the Flutter in_app_purchase package StoreKit should normally return the list of available products in the production environment, but it consistently returns an empty array along with the “storekit_no_response” error. Has anyone else encountered this issue or found any potential causes for StoreKit failing to return products in the production environment? Any insights would be greatly appreciated. Thank you.
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2
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326
Activity
Nov ’25
Age Verification: what is a sandbox account?
On this page: https://developer.apple.com/documentation/storekit/testing-age-assurance-in-sandbox It says: Start with a Sandbox account. What is a Sandbox account and how does one set one up? Just it just simply mean an Apple account id used for testing, or something else?
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144
Activity
Nov ’25
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
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74
Activity
Jul ’25
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
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149
Activity
Feb ’26
Storekit2 StoreKitError.unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
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251
Activity
Apr ’25
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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212
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1w
Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
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239
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3d
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
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1
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332
Activity
Feb ’26
StoreKit sandbox purchase and product fetch not working (IAPError: storekit_no_response)
💬 Post Content Hello everyone, I’m currently testing In-App Purchases (auto-renewable subscriptions) for my iOS app, and I’m experiencing an issue where the product information cannot be fetched from StoreKit. ❓ Questions For sandbox testing, is it absolutely necessary to submit a new app version for review (with the in-app purchase included)? Or can I test subscriptions without submitting a new build to App Review? Under what conditions does the error IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform.) 🧪 What I’ve Tried • Confirmed that the bundle identifier matches the App Store Connect record • Verified that In-App Purchase capability is enabled in Xcode • Ensured the sandbox tester account is logged in (Settings → App Store) • Removed the StoreKit configuration file to use the sandbox environment • Tried both real device and simulator (same error) • Accepted the Paid Apps Agreement in App Store Connect • Products are created but currently not yet submitted for review 🔍 Environment • App type: iOS app built with Flutter (using in_app_purchase plugin) • Build type: Archive build installed via Xcode (Run on device) and testFlight • StoreKit Configuration File: Currently removed (for sandbox test); • Status: Ready to submit in App Store Connect
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161
Activity
Nov ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
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291
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Jan ’26
StoreKit2: appAccountToken in purchase() always returns first value instead of updated UUID
Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
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3
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393
Activity
Nov ’25
transaction.subscriptionStatus (TestFlight) returns nil on iOS 26 (works from Xcode & on iOS 18)
I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!
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1
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223
Activity
Oct ’25
StoreKit v2: autoRenewStatus returns 0 right after purchase on iOS 26.1
Hi everyone, I’m implementing subscriptions using StoreKit v2, and I’ve noticed a behavior change starting with iOS 26.1. I’d like to ask if anyone else has experienced the same issue. ■ Issue Immediately after purchasing a new subscription, the value of auto_renew_status (or autoRenewStatus) returned in the receipt is 0 (auto-renew OFF). This issue occurs on iOS 26.1. On iOS 26.0 and earlier, the same parameter returned 1 (auto-renew ON) right after purchase. Sometimes, after executing a “restore” operation, the value changes to 1 later. Since we’ve been using this parameter to determine whether a user’s subscription is active or not, the current behavior is causing some difficulties on our end. ■ Questions Has anyone else observed this issue (where autoRenewStatus is 0 immediately after purchase on iOS 26.1 or later)? How are you handling or working around this behavior in your implementation? If autoRenewStatus is unreliable, we’re considering determining the subscription state based on receipt fields instead. Would this approach be reasonable? "status" is 1 (indicates active subscription) "expire_time" is in the future "deleted_at" is null If anyone has encountered the same behavior or knows of any Apple-recommended implementation approach, I’d really appreciate your insights. Thank you! 🙏
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1
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1
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184
Activity
Feb ’26
SKAN / AdAttributionKit Development Postback Not Triggering
We’re testing SKAN postbacks via AdAttributionKit but aren’t receiving any requests on our server even after generating development impressions and triggering a postback. Setup: Domain: https://linkrunner-skan.com Configured in Info.plist as: <key>NSAdvertisingAttributionReportEndpoint</key> <string>https://linkrunner-skan.com</string> <key>AttributionCopyEndpoint</key> <string>https://linkrunner-skan.com</string> Apple automatically appends the .well-known paths: /.well-known/private-click-measurement/report-attribution/ /.well-known/skadnetwork/report-attribution/ ATS diagnostics for the domain: PASS for all tests (TLS 1.0–1.3, PFS disabled, arbitrary loads allowed, etc.) Both .well-known paths are publicly accessible and return 200 OK Testing Flow: Enabled Developer → AdAttributionKit Developer Mode on iOS (15+) Followed Apple’s official guide: Testing AdAttributionKit with Developer Mode Generated test impression using: createAdAttributionKitDevelopmentImpression implemented in SKANManager.swift Called Postback.updateConversionValue with lockPostback: true Created Development Postback from Developer Settings Waited 30+ minutes while intercepting server requests (proxy + backend logs) What We’ve Tried So Far: Confirmed ATS compliance with nscurl --ats-diagnostics (all PASS) Verified .well-known paths are accessible publicly without redirects Tested endpoints manually with a POST request – server responds 200 OK Confirmed Info.plist entries exactly match Apple’s required keys Double-checked iOS device is running iOS 15+ with Developer Mode enabled Repeated test flow multiple times with fresh impressions and postbacks Waited up to 1 hour for postback (in case of delays) Issue: No POST requests are being received from Apple to either .well-known endpoint, even though the setup appears correct and ATS tests pass. References Used: Configuring an Advertised App Generating JWS Impressions Question: Has anyone faced a similar issue where AdAttributionKit Development Postbacks are not firing despite correct Info.plist setup, ATS compliance, and reachable .well-known endpoints? Any insight into possible missing configuration steps or testing nuances would be greatly appreciated.
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0
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1
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103
Activity
Aug ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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226
Activity
Jun ’25
Apple Media Services T&C pop-up
I had published an App, and my app has App Clip supported. The issue I faced is that I had received complaints where the user keep seeing the pop up "Apple Media Services Terms and Conditions Have Changed" when user clicked on the "Open" Button in the App Clip. What we had tried so far: Let user switch the Apple Id's region to our supported region. Let user try to log out and log in to Apple Id within the supported region.
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1
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221
Activity
Feb ’26
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
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3
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500
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