https://developer.apple.com/documentation/appstoreserverapi/send_consumption_information If the customer provided consent, respond by calling this API and sending the consumption data in the ConsumptionRequest to the App Store. If not, respond by calling this API and setting the customerConsented value to false in the ConsumptionRequest; don't send any other information. Since our server would be receiving CONSUMPTION_REQUEST server notifications and will be the one calling the Consumption API, how do we know if the user has provided consent? That info doesn't seem to be in the server notification or anywhere else.

On iOS 26 beta 3, after a user purchases an item, initiating a second order for the same product fails to process payment. The system returns the same transaction ID and displays an interface message stating: "You've already purchased this In-App Purchase. It will be restored for free."​​ ​​I’ve tested this – not only did the legacy StoreKit finishTransaction method fail to work, but StoreKit2 finish method also malfunctioned.​​ ​​When will Apple fix this issue? If unresolved, it will prevent a large number of users from making purchases normally, leading to disastrous consequences.​

Hello, I hope to find out more about how AppTransaction works on macOS, specifically about its internet connection requirements: if I use this to validate that the app is a legit purchase from the Mac App Store, I would not want it to have an always-on requirement just to validate. Does AppTransaction require the user to always be online for AppTransaction.shared ? When an app is downloaded from the Mac App Store, is the data needed for AppTransaction automatically embedded during that download, or is that data downloaded upon first launch of the app, therefore requiring an internet connection at launch time? Once the data/receipt has been downloaded by AppTransaction, is it cached until the app's next update, or is it cleared at some time during the version's life and needs to be re-downloaded, therefore requiring an internet connection at launch? Where is that receipt/data stored? Also, if you don't mind me sneaking in this non-related but sort of related question, in terms of receipt validation: Does macOS Sequoia's MAC address rotation feature affect receipt validation in any way when using IOKit? Thank you kindly, – Matthias

Our game application is developed based on StoreKit 1, and an exception occurs on iOS 26.4: after players complete a payment, the finishTransaction method fails to properly remove the transaction from the SKPaymentQueue; as a result, when players restart the app, the system still triggers the retry process for this transaction (reconciliation of unpaid orders). Has anyone encountered this issue? If there is a solution, we would appreciate it if you could share it with us.

Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!

Hi there 👋🏻 We are facing an issue that started on 24 June 2025 where some users that have an active subscription with an offer are not being able to use/restore their subscription since Transaction.currentEntitlements is empty. We have tried to call the server with this endpoint https://developer.apple.com/documentation/appstoreserverapi/get-transaction-history and it's returning the correct transactions correctly. Any idea what is happening?

I has sandbox account with Japanese local. When i build app directly to check, price is displayed in Japanese Currency. But when I install app from the Test Flight, price is always displayed in USD Currency. the issue is appear in iOS 18.5 How can i fix this issue ?

Hello DTS team, the request review from StoreKit is not working in iOS 26.4 beta 3. I have filed a feedback (FB22157147). Sample code: import SwiftUI import StoreKit struct ContentView: View { @Environment(\.requestReview) private var requestReview @State private var count = 0 var body: some View { VStack { Button("Increase Count") { count += 1 } Text(count, format: .number) .font(.largeTitle) } .onChange(of: count) { if count == 3 { Task { try await Task.sleep(for: .seconds(2)) requestReview() print("Request Review triggered!") // On iPadOS 26.4 beta 2 & 3, requestReview() does not trigger any review system sheet when testing in Xcode 26.3 // Works on iOS 26.3.1 } } } } }

Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!

In iOS 26.4 beta 4, the receipt returned by StoreKit payments via [[NSBundle mainBundle] appStoreReceiptURL] corresponds to the previous transaction; the content only becomes correct after restarting the app.

We feel like we're at the end of the long and treacherous process of migrating to StoreKit2. But we've hit a small snag. When testing in the sandbox environment, we've found that if we don't finish a transactions, no subsequent purchase (invoked via call to purchase or the other purchase) will produce the confirmation sheet. Is this the expected behavior? The behavior is observed on iOS26 and 18. Our app will only attempt to finish the transaction if it successfully uploads the receipt to our API. If it fails to do so for whatever reason, the transaction is left unfinished. Whilst the user is informed about this, users will commonly try again. Our concern is that since the confirmation sheet will not be shown again, users will not know they are actually paying again - most certainly not the UX we want to have. We'd much rather have our users be fully aware when they're paying us money. The reason we're choosing not to finish the transaction until our backend has received it and confirmed the receipt to be valid is that the only way the user can get their product is if the server side is aware of this and add more time to the users account. When finishing the transaction via finish immediately after the purchase() call, the confirmation sheet is shown every time after subsequent calls to purchase(). Again, is this the expected behavior both in the sandbox and the production environments? Are we doing something wrong or misusing the product API? We are somewhat stumped because technically, we could get the first confirmation for a product purchase, and then finish it only after an arbitrary amount of calls to purchase() have been made - the user will believe they will have paid only once, but we will receive however much money we can drain from their account - most certainly not the kind of app we want to develop. Please advise and best regards, Emīls

Hey We have noticed a change in the retry behavior of Apple Server Notifications webhooks V2 starting around March 12–13, 2026. Previously, when our webhook endpoint returned an HTTP 400 response, Apple would retry the notification delivery multiple times according to the documented retry policy. However, beginning around March 12–13, it appears that Apple no longer retries the webhook when a 400 response is returned. The notification is sent only once and no further retry attempts are made. From our understanding of the documentation, retries should occur when delivery fails, and historically we observed retries even for some 4xx responses. We would like to confirm: Has Apple recently changed the retry behavior for Server Notifications? Are HTTP 4xx responses (specifically 400) now considered terminal failures that will not trigger retries? Is this change intentional or related to a rollout in the webhook delivery system? We have called the "Notification History" endpoint for some users who purchased a sub and we are only getting one attempt with the following data in it: { attemptDate: 1773469202552, (2026-03-14T06:20:02.552Z) sendAttemptResult: 'UNSUCCESSFUL_HTTP_RESPONSE_CODE', } This was 2 days ago, based on the docs, the user should have a few attempts at least. This behavior change affects systems that rely on retries to handle temporary validation issues or transient failures. Thanks!

Hello, Since updating to iOS 26 Beta 3, I’ve been experiencing an issue where transactions purchased through the normal in-app purchase flow continue to be reported as updated and unfinished—even after calling the finish() function. Please resolve this promptly.

Background We sell a suite of iPadOS/macOS apps that share a single auto-renewable subscription using this architecture. Per “Offering a Subscription Across Multiple Apps” we require users to sign in before purchasing so we can propagate the entitlement and avoid duplicate subscriptions across apps. To enforce that sign-in step we plan to turn off Streamlined Purchasing in App Store Connect. Question We also want to distribute subscription offer codes (for promotion, retention, appeasing dissatisfied customers, etc.). After Streamlined Purchasing is turned off, will customers still be able to redeem offer codes outside the app (App Store “Redeem Code” UI or redemption URL)? If outside-app redemption remains possible, it bypasses our sign-in gate and could let the same customer buy the suite twice (once via each app). Is there an approved method to limit offer-code redemption to the in-app flow only, or otherwise prevent such duplicate subscriptions? If no such limitation exists, what best-practice workaround does Apple recommend for multi-app suites that must turn off Streamlined Purchasing yet still wish to use offer codes without duplication risk? Environment StoreKit 2; server-side receipt validation & cross-app entitlement propagation. Apps support the in-app presentCodeRedemptionSheet flow. We expect to use both one-time-use and custom offer codes.

We were facing the same error yesterday and tried many different solutions, but none of them worked. However, today the issue resolved itself and everything is working properly now. The issue we were facing was: #1. not getting any product in didReceive method of storekit. #2. it was working sometimes (i.e. if we try 3 times then 1 time we were getting the product

We have had a small number of users of our mac app complaining that the app suddenly can't detect their subscription or previous purchase history. These users are not new, and have been using the app successfully for some time. In the app we do this using the following (very standard) code at app startup: let result: VerificationResult<AppTransaction> = try await AppTransaction.shared For those users experiencing the failure, the result is coming back as unverified. So far we've been unable to find the cause or a solution, but it seems to have become worse with the release of macOS 15.4. We've tried resetting, rebooting and reinstalling the app. It's worth adding the (probably obvious) that it's impossible to test or fault-find with this, because we can't replicate the issue in a development environment. Any suggestions gratefully received.

Hello developers, We're facing a critical issue with our app and need your insights: Since today, 3 specific IAP products return empty data when calling Product.products(for: [productId]). This affects all users, preventing any successful purchases of these items. Other IAP products seem unaffected. let products = try await Product.products(for: [productId]) Key details: Production environment Issue started: 2025.6.17 No recent app updates All products show as "Approved" in App Store Connect Questions: Has anyone experienced similar issues recently? Could this be a StoreKit or App Store system problem? Any suggestions for diagnosing or resolving this, besides contacting Apple Support? Recommendations for temporary workarounds? This is severely impacting our business. Any help is greatly appreciated! Thank you!

Some paid users are unable to use the paid features unlocked by purchasing our subscription plan. It seems that this is due to StoreKit 2's Transaction.currentEntitlements not working the way we would expect it to work. Are you also encountering this issue? Do you have any idea to improve this situation? At launch, our app checks if the user is subscribed to the plan, using Transaction.currentEntitlements. As a result, the currentEntitlements array was empty. Our app then fetches the products from StoreKit 2 using Product.products(for:). As a result, the Product.SubscriptionInfo.RenewalState value of the corresponding Product (product.subscription.status.first.state) is subscribed, which confirms that the user has indeed purchased our plan, but seems to contradict the absence of the corresponding transaction in Transaction.currentEntitlements. Proactive in-app purchase restore and a restore purchase button calling the AppStore.sync() method are implemented, but using the button did not solve the issue.

I’m testing an auto-renewable subscription on TestFlight. Now the user can't re-purchase the same product – Apple just restores the old (expired) one, and no payment sheet appears. How can I let the same TestFlight user re-subscribe to an expired product? Do I have to create a new productId for every test cycle?

Hello, I use Storekit2 to test the purchase of subscription products. After purchasing a subscription product in the sandbox, it will automatically renew 12 times, and then it will no longer automatically renew. When I click to purchase again, calling the try await product.purchase() method does not pop up the purchase pop-up window. In fact, it will directly go to the case let .success(.verified(transaction)): step, and the Transaction.currentEntitlements is empty