Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Anyone solve this problem before? "We Are Unable To Process Your Request" and bellow this sentence i
I keep getting the "Unknown Error" after I submit my application for an Individual/Sole Proprietor member for my Apple Developer Account. It tells me: "We Are Unable To Process Your Request" and bellow this sentence it says "Unknown Error". What's going on? Anyone had this problem before? S.O.S. Edgar
1
0
408
3w
Help! Free to paid dev account
I’m very new to mobile app development but not new to application development in general. I’m close to completing my first app and really excited to get things moving along and then hit a major roadblock and am at my wits end with this. I currently have a free account and have been testing on my own phone. I’m ready to move to TestFlight so went to enroll in the paid program and it just says can’t do so at this time. I sent support an email and they said it’s because they can’t identify me. I called and they told me the same thing and that there is literally nothing that can be done. I tried to create a new Apple ID and figured I’d just use it for the dev work I want to do but I can’t even create a new ID. I did have Family Sharing setup with myself as the organize and removed myself from that to ensure nothing was preventing identification. Still nothing. I can’t possibly be the only one that has gone through this. Frustrated is an understatement and getting this app out was really going to be such a big deal for me. So disappointed. Any suggestions?
0
0
87
May ’25
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
1
3
823
May ’25
Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
6
5
2.1k
3w
Assistance with Capturing WebView Snapshot in Broadcast Upload Extension Without Adding to View Hierarchy
Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,
0
0
115
Jun ’25
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
2
0
549
Jun ’25
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
0
0
121
Jun ’25
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
0
0
59
Jun ’25
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
3
2
653
Oct ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
1
0
90
Jun ’25
My dev account is blocked
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.
1
0
352
Jan ’26
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
0
1
90
Jun ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
0
0
209
Jun ’25
Anyone solve this problem before? "We Are Unable To Process Your Request" and bellow this sentence i
I keep getting the "Unknown Error" after I submit my application for an Individual/Sole Proprietor member for my Apple Developer Account. It tells me: "We Are Unable To Process Your Request" and bellow this sentence it says "Unknown Error". What's going on? Anyone had this problem before? S.O.S. Edgar
Replies
1
Boosts
0
Views
408
Activity
3w
Help! Free to paid dev account
I’m very new to mobile app development but not new to application development in general. I’m close to completing my first app and really excited to get things moving along and then hit a major roadblock and am at my wits end with this. I currently have a free account and have been testing on my own phone. I’m ready to move to TestFlight so went to enroll in the paid program and it just says can’t do so at this time. I sent support an email and they said it’s because they can’t identify me. I called and they told me the same thing and that there is literally nothing that can be done. I tried to create a new Apple ID and figured I’d just use it for the dev work I want to do but I can’t even create a new ID. I did have Family Sharing setup with myself as the organize and removed myself from that to ensure nothing was preventing identification. Still nothing. I can’t possibly be the only one that has gone through this. Frustrated is an understatement and getting this app out was really going to be such a big deal for me. So disappointed. Any suggestions?
Replies
0
Boosts
0
Views
87
Activity
May ’25
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
Replies
1
Boosts
3
Views
823
Activity
May ’25
Increase maximum number of registrated iOS devices
Hello, I'm currently testing my project on multiple iPads, and Xcode is showing the following error on my fourth device: Your development team has reached the maximum number of registered iPad devices. I was wondering whether registering for the Apple Developer Program membership would allow me to register more devices. I’d appreciate your support!
Replies
1
Boosts
0
Views
294
Activity
May ’25
Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
Replies
6
Boosts
5
Views
2.1k
Activity
3w
Assistance with Capturing WebView Snapshot in Broadcast Upload Extension Without Adding to View Hierarchy
Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,
Replies
0
Boosts
0
Views
115
Activity
Jun ’25
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
Replies
2
Boosts
0
Views
549
Activity
Jun ’25
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
Replies
0
Boosts
0
Views
121
Activity
Jun ’25
we are unable to process your request. an unknown error occurred
When I try to enroll Apple Developer Program for a company, getting an error. "We are unable to process your request. An unknown error occurred." Please, help me. What am i doing wrong?
Replies
8
Boosts
2
Views
12k
Activity
3w
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
Replies
0
Boosts
0
Views
59
Activity
Jun ’25
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
Replies
3
Boosts
2
Views
653
Activity
Oct ’25
Your enrollment in the Apple Developer Program could not be completed at this time.
Hello i tried to enroll for Apple developer program but i got that messageYour enrollment could not be completed."Your enrollment in the Apple Developer Program could not be completed at this time."And i am not able to proceed further.Thanks
Replies
199
Boosts
14
Views
118k
Activity
Feb ’26
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
Replies
1
Boosts
0
Views
90
Activity
Jun ’25
My dev account is blocked
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.
Replies
1
Boosts
0
Views
352
Activity
Jan ’26
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
Replies
0
Boosts
1
Views
90
Activity
Jun ’25
Как оплатить лицензию разработчика из России?
Здравствуйте. Подскажите пожалуйста, кто решил данную проблему? Спасибо.
Replies
19
Boosts
2
Views
29k
Activity
Feb ’26
Apple account is locked
My Apple account has been locked and Apple says that it can't be used.I tried to reset but it didn't work for me.Please suggest if someone has any resolution for it.
Replies
1
Boosts
0
Views
99
Activity
Jun ’25
Apple Developer Enrollment
Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.
Replies
1
Boosts
1
Views
230
Activity
Mar ’26
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
Replies
0
Boosts
0
Views
209
Activity
Jun ’25