Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Unable to Renew Developer Account - Payment Fails Despite Valid Cards
Hi everyone, My Apple Developer Program subscription was supposed to renew last month, but the payment failed. Surprisingly, the subscription didn’t expire right away, I got an extra month. I’ve now tried updating the payment method using multiple credit/debit cards (including my own and my dad’s), all of which are working perfectly elsewhere but the payment continues to fail. In the Developer app on macOS, I don’t see any option to manually renew the subscription (see attached screenshot). I also noticed that the street address on my developer account doesn’t match the billing address of the card I’m using. Could this be the cause of the issue? If automatic renewal fails, is there a manual payment method available? I’ve already contacted Apple Support, but the solutions they suggested haven’t worked. With my subscription now set to expire in just 3 days, I’m running out of time and options. If there's any way to manually pay or resolve this, I would really appreciate it. I’m in a desperate situation and need to renew to keep my app updates live. Thanks in advance!
0
0
227
Jul ’25
cloudkit server-to-server key confusion
Hi I am a new self taught developer who is atm working on the backend of my app. My app successfully collects location of users and stores it to cloudkits public database. I now want to write a python script and run it on a local server on my windows terminal which fetches users who are in a certain proximity to each other so i can trigger a flow on the app. Can someone first of all tell me if this is even possible the way im attempting it. Also atm all i am doing is generating a server to server key which makes me generate a public and private key and i use the private key file eckey.pem plus key id plus container plus team ID to query the required data. but when i run it i get a 401 error (no authorization). I am so stumped as there arent many resources available to help direct me to the right path. Can someone please offer some help/insight/confidence. thanks alot
0
0
245
May ’25
Missing CONSUMPTION_REQUEST notification before REFUND notification in App Store Server Notifications
We've observed two refund cases where we only received REFUND notifications without the expected CONSUMPTION_REQUEST notifications. Both cases came from the same user account. According to documentation, we should first receive CONSUMPTION_REQUEST before any REFUND notification. Has anyone encountered similar selective missing notifications? Could this be user-specific or related to particular refund circumstances? Environment: Production environment Valid server notifications setup (other notifications work fine) Only these two cases from same user showed this behavior
0
0
96
May ’25
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
5
0
3.6k
Oct ’25
NEED HELP !! my developer account was suddenly flagged for deletion/ Pending Termination
Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now
3
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1.2k
Oct ’25
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
0
0
121
Jun ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
0
1
166
Jun ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
0
1
90
Jun ’25
Unable to Renew Developer Account - Payment Fails Despite Valid Cards
Hi everyone, My Apple Developer Program subscription was supposed to renew last month, but the payment failed. Surprisingly, the subscription didn’t expire right away, I got an extra month. I’ve now tried updating the payment method using multiple credit/debit cards (including my own and my dad’s), all of which are working perfectly elsewhere but the payment continues to fail. In the Developer app on macOS, I don’t see any option to manually renew the subscription (see attached screenshot). I also noticed that the street address on my developer account doesn’t match the billing address of the card I’m using. Could this be the cause of the issue? If automatic renewal fails, is there a manual payment method available? I’ve already contacted Apple Support, but the solutions they suggested haven’t worked. With my subscription now set to expire in just 3 days, I’m running out of time and options. If there's any way to manually pay or resolve this, I would really appreciate it. I’m in a desperate situation and need to renew to keep my app updates live. Thanks in advance!
Replies
0
Boosts
0
Views
227
Activity
Jul ’25
How can we force update our Account Holder?
Hi all,Our Account Holder has resigned the company and is not helpful in getting the account transferred.Can we somehow force update the account holder via Apple Support?Kind regards,Dieter
Replies
2
Boosts
1
Views
1.2k
Activity
Oct ’25
Apple Developer Program complain expired card, but it's NOT!
Hello Apple Developer Program, Every year this banner shows up, I would follow the link and update my card. It's never expired! My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?
Replies
1
Boosts
1
Views
217
Activity
Jul ’25
cloudkit server-to-server key confusion
Hi I am a new self taught developer who is atm working on the backend of my app. My app successfully collects location of users and stores it to cloudkits public database. I now want to write a python script and run it on a local server on my windows terminal which fetches users who are in a certain proximity to each other so i can trigger a flow on the app. Can someone first of all tell me if this is even possible the way im attempting it. Also atm all i am doing is generating a server to server key which makes me generate a public and private key and i use the private key file eckey.pem plus key id plus container plus team ID to query the required data. but when i run it i get a 401 error (no authorization). I am so stumped as there arent many resources available to help direct me to the right path. Can someone please offer some help/insight/confidence. thanks alot
Replies
0
Boosts
0
Views
245
Activity
May ’25
Missing CONSUMPTION_REQUEST notification before REFUND notification in App Store Server Notifications
We've observed two refund cases where we only received REFUND notifications without the expected CONSUMPTION_REQUEST notifications. Both cases came from the same user account. According to documentation, we should first receive CONSUMPTION_REQUEST before any REFUND notification. Has anyone encountered similar selective missing notifications? Could this be user-specific or related to particular refund circumstances? Environment: Production environment Valid server notifications setup (other notifications work fine) Only these two cases from same user showed this behavior
Replies
0
Boosts
0
Views
96
Activity
May ’25
Can't Enroll in Developer Program from Bangladesh
I'm a developer from Bangladesh and want to join the Apple Developer Program. I created my Apple ID with the US region, but I can’t provide valid US billing info. How can I pay using my Bangladeshi card and billing address to enroll in the program?
Replies
1
Boosts
0
Views
135
Activity
May ’25
Apple Developer Enrolment
Hey! I am new to the apple developer enrolment program and it seemed alright to me when I started to fill all of the spaces, but when it lead to the paying process I started to have an issue. The issue is that I fill the spaces to pay, but I never receive the email for actually the bill, so I do not pay and receive the enrol. How do I fix it?
Replies
3
Boosts
3
Views
602
Activity
3w
Enterprise Account does not show "Sign in with Apple" capability
I am trying to create an AppId to support Sign in with Apple from my web app. This capability is not availability. An AI query suggests that this is not supported with an Enterprise account, though I cannot find any links/information to support this. Is this a known issue?
Replies
0
Boosts
0
Views
81
Activity
May ’25
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
Replies
5
Boosts
0
Views
3.6k
Activity
Oct ’25
Increase maximum number of registrated iOS devices
Hello, I'm currently testing my project on multiple iPads, and Xcode is showing the following error on my fourth device: Your development team has reached the maximum number of registered iPad devices. I was wondering whether registering for the Apple Developer Program membership would allow me to register more devices. I’d appreciate your support!
Replies
1
Boosts
0
Views
294
Activity
May ’25
NEED HELP !! my developer account was suddenly flagged for deletion/ Pending Termination
Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now
Replies
3
Boosts
0
Views
1.2k
Activity
Oct ’25
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
Replies
0
Boosts
0
Views
121
Activity
Jun ’25
developer pending
i payment on 6th SEP,its still pending ,cant finish the purchase
Replies
6
Boosts
0
Views
1.2k
Activity
Apr ’26
Change from Individual to Organization
I recently change from Individual to Organization and waiting approval from apple. Apple kindly please approve my changes so that I could submit my APP immediately. Thanks for this platform.
Replies
1
Boosts
0
Views
233
Activity
Jan ’26
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
Replies
0
Boosts
1
Views
166
Activity
Jun ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
Replies
0
Boosts
1
Views
90
Activity
Jun ’25
We are unable to process your request - New Enrollment Error
Hi guys, do you occure this error? when you are trying to enroll the Apple Developer? After I select I am a individual/solo trader, and I agree with all the terms and conditions, then a error happened: We are unable to process your request. An unknown error occurred. Have you guys found solution for this?
Replies
3
Boosts
2
Views
286
Activity
2w
Apple developer enrollment
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P. Any advice would be appreciated
Replies
0
Boosts
2
Views
59
Activity
Jun ’25