Hi, Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.

This typo appears in a two docs I can find. Is there a better way to notify Apple about this, than making a post here> https://developer.apple.com/help/account/membership/program-enrollment/ https://developer.apple.com/documentation/enterpriseprogramapi/users Also appears in some legacy docs, but that probably matters less: https://developer.apple.com/library/archive/documentation/LegacyTechnologies/WebObjects/WebObjects_4.0/System/Library/Frameworks/EOControl.framework/Resources/English.lproj/Documentation/Reference/Java/EOControl.Java.pdf

Hi, I'm from India and payment has been deducted for the membership and I have received an email confirming my subscription of the program but I still cannot access my enrolment dashboard. It says "You'll receive an email soon" in my Apple Developer app under "Enrol" and it says Pending on my Apple Account on web. I don't understand why such as a small task is such a problematic thing for Apple. Need help understanding what's going on.

I am experiencing a critical issue with the IOS Development Portal where certificates are being created under the incorrect Team ID despite being logged into the correct team context. in the Portal also in Xcode. I am logged into the Apple Developer Portal under "Company LLC (Team ID: 12345678)" However, when creating "Apple Development" certificates through the portal, they are being assigned Team ID "987654321" (my personal developer account) This occurs even when explicitly creating certificates from within the Company LLC team context. Also the same if i create the IOS Development in Xcode as well. This is preventing me from Archive my app in Xcode so i can upload the new version in the App Store. Please Help. Thank you in advance.

I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!

We renew our company's Apple Developer Membership annually. According to the update date of November 17, 2025, it's stated that renewal can be done 30 days in advance, but the renewal button doesn't show up.

I’m calling the Apple Music API server-to-server using a developer token (ES256) created under my Developer account. Storefront probe succeeds: GET /v1/storefronts/us -> HTTP 200 All catalog endpoints return 500 (search, artists, charts) across multiple storefronts: GET /v1/catalog/us/search?term=rema&types=artists&limit=1 -> HTTP 500 GET /v1/catalog/us/artists/1359441424 -> HTTP 500 GET /v1/catalog/us/charts?types=songs&chart=most-played&genre=0&limit=5 -> HTTP 500 GET /v1/catalog/gb/... same results (500) I created the Media Services key ~48–72 hours ago. Media Services is enabled and associated with my Media ID. Developer token uses alg ES256, kid=<KEY_ID>, iss=<TEAM_ID>, exp ~6 months. Clock is NTP-synced. Sample request (curl) and recent response headers: curl -i -H "Authorization: Bearer " "https://api.music.apple.com/v1/catalog/us/search?term=rema&types=artists&limit=1" Response (truncated): HTTP/2 500 x-apple-jingle-correlation-key: NBZFUP7RVJBZOWVPIBVGUFMBLI x-apple-application-site: st x-daiquiri-instance: daiquiri:42282005:st53p00it-... Date: 2025-10-13T16:54:22Z This occurs consistently from different networks and with different storefronts. The same token returns 200 for /v1/storefronts/us. Please advise or route to engineering. Happy to provide full JWT header/payload (minus signature) and full response logs.

How do I convert screen pixels to points? I plan to use the points in the program to move the shape to the desired position.

Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.

Hi Forum, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

I'm calling the endpoint https://apple-pay-gateway-cert.apple.com/paymentservices with mTLS and it's taking over 15 seconds to complete the request. This is happening only when deployed through AWS. I have tried a dummy dotnet and node lambda with the same result. Wondering if anyone had the same issue. Also stack overflow post explaining the code in more depth - https://stackoverflow.com/questions/79755891/mtls-http-call-taking-over-15-seconds

Why is it so hard to register a developer account in China? As an iOS developer for 12 years, why is it so hard for me to register a developer account in China? Can Apple improve your service? If there is something wrong with me, I'm willing to accept the penalty of not being able to register. But I submitted all the information you need and then you tell me I can't register. I also just bought a new Macbook Air 2 months ago and I'm willing to contribute my income to you guys. But how are you treating me? Who can help me? Translated with DeepL.com (free version)

I'm getting an error after clicking on a TestFlight Beta version invite from email. The error says The Apple Account you're currently signed in with, ****@outlook.com, doesn't match the one associated to this invitation. The invitation was sent to the email that I use to sign into my Apple account (it is my apple id) and I am signed into my iphone with that account. What can I do to get the invite to match up and go through with TestFlight?

I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.

Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.

I have referred the provided link Establishing a connection to Apple Push Notification service (APNs). And wanted to highlight that although our APNs certificate is valid until 09 August 2025, we have been unable to send notifications since 22nd April 2025. The error we are encountering is: "java.io.IOException: keystore password was incorrect". After encountering the above APNs exception, we created a new APNs certificate, but unfortunately, we are still facing the same issue. We are receiving the following notification response, but the users are not receiving notifications on the iOS mobile application. Message(Id=1; Token=9C105A434496F9C8E6A47819DAA4C402CF0C231F8219F22AD4FFBD5D0300D832; Payload={"aps":{"alert":{"title":"Message from : ta785","body":"Sender Contact Number : 2341561726\nMessage : test"},"sound":"default"}}) We suspect this issue may be related to recent changes in the APNs certificate authority, specifically the transition to the USERTrust RSA Certification Authority. Given that we are still using a valid APNs certificate, we are unsure whether this transition has impacted our configuration or caused the issue. Could you please guide us or provide support to troubleshoot this error? Any assistance in resolving this issue will be greatly appreciated.

Hello Elf Team, I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed? Thank you!

How to Complete the Apple Developer Program Enrollment I want to register an Apple Developer account. I've communicated many times with Apple technical Advisors via email but haven't received effective solutions. The most recent reply was: "经核实，我们已经将你的请求升级到相关运营团队，如果有进一步的消息，我们会尽快通知你。" Here's the English translation: "After verification, we have escalated your request to the relevant operations team. If there are any updates, we will notify you as soon as possible." Almost every time I get the same response, but there's been no progress. Could other developers in the forum give me some advice? How should I communicate to successfully complete the registration? Additional background information: I previously submitted my documents and passed the review, but encountered issues at the payment stage when using a credit card. I asked the advisor whether alternative payment methods were possible if I couldn't use a credit card—I just wanted to understand the options. However, my application was directly revoked and switched to applying via the mobile app, forcing me to restart the entire process. Now, I'm stuck because the mobile app keeps reporting errors. I hope to switch back to the web application instead. Currently, the web application portal remains unavailable. If any Apple technical advisors see this, please help address my issue. My case ID is 102573639542. Thank you.

Hello! I have placed orders to pay for my developer account, but the payments are not going through. What ways are there to solve the payment problem?

Hi everyone, I created a new Apple account for a university project and enrolled in the Apple Developer Program with this new account. I paid for the enrollment using my personal account's payment method. However, a few hours later, Apple closed the newly created account. When I contacted Apple Support, they informed me that they won't reopen the account and also don't refund the enrollment fee. So now I'm stuck with a paid and unsued Developer Program enrollment for an account I can no longer access. Is there any way to transfer the Developer Program enrollment to another Apple Account (either a new one or my personal account)? Has anyone faced a similar situation and found a solution? This is especially frustrating as the enrollment was for educational purposes, and I'm now out the enrollment fee with nothing to show for it. Any help would be greatly appreciated! Thank you, Oliver