We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hi all,
I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple.
Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice.
It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so.
Any help would be appreciated.
Thanks.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Hello Developer Community,
I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:
The admin of our Apple Developer Account is a former team member
We cannot reach this person anymore
We need to regain access to maintain our app on the App Store
Questions:
What is the official process to recover account access in this situation?
What documentation will Apple require to verify our company ownership?
Who should we contact at Apple to start this process?
Any guidance from developers who have experienced a similar situation would be greatly appreciated.
Note: I'll be happy to provide more details if needed, while keeping sensitive information private.
Thanks in advance for your help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
So basically Apple suspended my developer account for no reason, I just had a lot of purchases from my game, then Apple sent me an email saying they are investigating my account, and finally they suspended my account, I don't know why, so can anyone help me?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Accounts
App Store
Hello Community,
A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message:
"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time."
As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account.
I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response.
This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight.
Thank you.
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P.
Any advice would be appreciated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm using RevenueCat in a Flutter app to manage in-app subscriptions. On iOS, the subscription products load and display correctly when running in debug mode on a real device. However, when I upload the app to TestFlight, the products fail to load — I get an empty list or no products shown at all.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I get this error when registering as a developer'Your enrollment could not be completed'
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything.
1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing...
Apple support suggests doing this on the app.
2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error"
Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario.
3rd attempt: Used my existing personal appleid to create an account.
Again either stuck on 1st or 2nd scenario
4rd attempt: Created a brand new apple id with a new email address.
Again stuck in either the first or second scenario.
Dear Apple, why are you making this so complicated?
Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request.
Many thanks.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm signing up as an Apple Developer, but I've paid 4 times, and after about 10 hours each time, the order status changes to Cancelled, and there is no email explaining the reason for the cancellation, and the payment has not been refunded to me, and no staff has contacted me. I was confused
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have purchased Apple Developer Account, yesterday but till now did not recieve any update regarding for the same.
Please update about the account membership.
Thanks in advance
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Can someone please assist or advise on the next steps?
I recently applied for enrollment via the Apple Developer website and was approved. After making payment, I received an email from Apple Developer Support advising me to re-enroll using the Apple Developer app due to a card processing issue. They mentioned our application would be "fast-tracked" if submitted through the app.
However, since re-enrolling via the app, I haven’t received any updates from support. Whenever I request feedback, the only response I get is, "It’s still under review." It has now been almost two weeks, and our launch date is fast approaching. We’ve already submitted all the required information, but support has not been helpful despite multiple follow-ups.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I urgently need help with my Apple Developer account.
It has been over one month since I started the enrollment process, and I still cannot access my account. My app must be published before September, and this delay is causing serious impact on my work.
Every time I try to proceed, I get this error:
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Unable to find a team with the given Team ID '7QVTL796RL' to which you belong.
Please contact Apple Developer Program Support.
https://developer.apple.com/support
I have already contacted Apple Developer Program Support, but the issue is still unresolved. I am willing to provide any additional documents or payments immediately to get this fixed.
This is time-sensitive and business-critical — if any Apple staff or experienced developers have advice, please let me know how I can escalate or resolve this quickly.
Thank you in advance for any urgent help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that.
The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions?
Thank you!
Hi!
I completed the enrollment for my company on April 22, 2024. And since then we have successfully placed our application in the Store and continue to work on it.
On March 27, 2025, I needed to renew my participation in the Apple Developer Program and I did it successfully - I received a confirmation letter from you. However, later I discovered that my order was canceled and now, when I go to developer.applе.com, I am offered to go through the enrollment procedure! I'm confused! It is not clear what to do in such a situation?!
I will be grateful for any help!
We are registering as an Apple developer, but the entity type selection is incorrect. How can we switch from personal type to organizational type? We haven't paid yet
When we initiated the app transfer, we were eligible for app transfer and it was transferred as well. But App's bundle identifiers are not transferred yet which is blocking to push new updates. We contacted various time to apple, but we get similar responses. What may be the exact reason that is blocking to transfer the app bundle identifiers. However, app has already been transferred and active from recipient developer account.
I'm currently unable to create new identifiers in the Apple Developer portal at this URL:
https://developer.apple.com/account/resources/identifiers/list
The “+” button that should appear to create a new identifier is missing entirely from the page.
What’s odd is that another team member (with the same access level and role under the same team) can see and use the button without any issues. So this doesn't appear to be a permissions-related problem.
I’ve already tried:
Logging out and back in
Clearing browser cache
Using different browsers (Safari, Chrome)
Using Incognito/Private mode
Still no luck.
Has anyone encountered this before or knows how to resolve it?
Thanks in advance.
Hello Apple Developer Support Team,
I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details:
Program: Apple Developer Program (Individual)
Could you please:
Confirm that my payment was received successfully.
Identify any missing information or steps required on my side.
Advise on the expected timeline for activation.
Thank you for your help in resolving this issue. I appreciate your prompt assistance.
Best regards,