A purchase can result in success with verificationResult .unverified. Is there a list of reasons for which the transaction might be unverified and how should i handle it in my app? From my understanding, a successful unverified transaction means the user has already paid for the purchase. So, do i just ignore the unverified transaction or do i provide content to the user anyways?

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?

We have encountered an issue when verifying transactions using the Get Transaction Info API. We tested the behavior in both the sandbox and production environments and observed the following results. When calling the production endpoint: https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} with a transactionId generated in the sandbox environment, the API returns HTTP 401 Unauthorized. However, based on the documentation and common understanding, we expected HTTP 404 Not Found in this case. Using the same JWT token, if we call the sandbox endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId}, we receive HTTP 200 OK with the expected response body. We have also confirmed that the same behavior occurs when using the Get Transaction History API — it works correctly in the sandbox environment but returns 401 in production. Could you please confirm whether this behavior (receiving 401 instead of 404) is expected by design, or if it indicates a potential issue? If this is not the intended behavior, we would appreciate any guidance or instructions to resolve it. Thank you very much for your technical support. 「Get Transaction Info」APIを用いてトランザクションの検証を行ったところ、以下の問題が発生しました。 サンドボックス環境および本番環境の両方で検証を行い、次の結果を確認しています。 本番環境エンドポイント https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} に対して サンドボックス環境で生成された transactionId を使用すると、HTTP 401 Unauthorized が返却されます。 （一般的には、この場合 404 Not Found が返る想定であると理解しています。） 同一のJWTトークン を用いて サンドボックス環境のエンドポイント https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId} を呼び出した場合は、HTTP 200 OK が返り、期待通りのレスポンスボディを受け取ることができています。 また、同様の挙動が Get Transaction History を使用した場合にも発生することを確認しています。 サンドボックス環境では正常に動作しますが、本番環境では401が返却されます。 この挙動（401が返却されること）は仕様上想定されたものか、または何らかの問題によるものかご確認をお願いいたします。 もし想定外の挙動である場合は、解決に向けたご案内をいただけますと幸いです。 本件について、技術的なサポートをお願いいたします。 よろしくお願いいたします。

the email say this notification type will be available to you in production beginning May 27, 2025, and you can test it in sandbox now. but i didn't receice this notification yet

I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.

We are in the process of implementing promotional offers for auto-renewable subscriptions in our app using StoreKit 2. For testing, we use a sandbox user alongside a new user on our platform. I can successfully purchase an Introductory Offer through the app. Once the user is eligible for a Promotional Offer (based on a previous purchase), we retrieve the Promotional Offer identifier and signature from our backend and display the offer. After initiating the purchase and having the user enter their Sandbox password, the transaction is added to the Payment Queue. However, it fails with the following error: Purchase failed error: invalidOfferSignature Additionally, the error returned is: "Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3903 "Unable to Purchase" UserInfo={NSLocalizedFailureReason=Unable to Purchase, client-environment-type=Sandbox, AMSServerErrorCode=3903, storefront-country-code=IND}" We are using StoreKit 2 APIs for this process. Has anyone encountered this issue when working with StoreKit 2, or found a solution to resolve it?

We are experiencing an Unknown Error (error code 0) when testing purchases in the Apple Sandbox environment. The error does not occur every time, but it fails with an Unknown Error in approximately 8 out of 20 attempts. Due to this issue, our app is failing to pass Apple’s review. Issue Details This issue only occurs in the Apple Sandbox environment. After attempting a purchase, the Apple payment API returns SKPaymentTransaction Unknown Error. Returned error code: SKErrorUnknown (error.code 0). This problem is preventing us from conducting proper payment tests and getting approval from Apple. Would it be possible to receive support or any solutions for this issue?

最近我们有个应用要对接App 内购买项目，有什么好的资料或者demo提供一下吗？

Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.

Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import &amp;lt;StoreKit/StoreKit.h&amp;gt; @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end

Dear Apple Technical Support Team, We have encountered a potential issue related to transaction handling while using StoreKit v2, and would greatly appreciate your assistance in confirming the behavior or providing any relevant guidance. Issue Description: When calling Transaction.unfinished and listening to Transaction.updates on the client side, we noticed that some transactions—despite having already been processed and successfully completed with finish()—are being returned again upon the next app launch, which results in duplicate receipt uploads. Current Handling Flow: 1. Upon app launch: • Iterate over Transaction.unfinished to retrieve unfinished transactions; • Simultaneously listen for transaction changes via Transaction.updates (e.g., renewals, refunds); 2. For each verified transaction, we immediately call await transaction.finish(); 3. We then construct a transaction model, store it locally, and report it to our backend for receipt verification; 4. After the server successfully verifies the receipt, the client deletes the corresponding local record; 5. On every app launch, the client checks for any locally stored receipts that haven’t been uploaded, and re-uploads them if necessary. Key Code Snippets: private static func verifyReceipt(receiptResult: VerificationResult) -> Transaction? { switch receiptResult { case .unverified(_, _): return nil case .verified(let signedType): return signedType } } public static func handleUnfinishedTransactions(payConfig: YCStoreKitPayConfig, complete: ((YCStoreKitReceiptModel?) -> Void)?) { Task.detached { for await unfinishedResult in Transaction.unfinished { let transaction = YCStoreKitV2Manager.verifyReceipt(receiptResult: unfinishedResult) if let transaction { await transaction.finish() if transaction.revocationDate == nil { let receipt = YCStoreKitV2Manager.createStoreKitReceiptModel( transation: transaction, jwsString: unfinishedResult.jwsRepresentation, payConfig: payConfig, isRenew: false ) complete?(receipt) } } } } } private func observeTransactionUpdates() -> Task<Void, Never> { return Task { for await updateResult in Transaction.updates { let transaction = YCStoreKitV2Manager.verifyReceipt(receiptResult: updateResult) if let transaction { await transaction.finish() if transaction.revocationDate == nil { let receipt = YCStoreKitV2Manager.createStoreKitReceiptModel( transation: transaction, jwsString: updateResult.jwsRepresentation, payConfig: self.payConfig, isRenew: false ) self.callProgressChanged(.receiptPrepared, receiptModel: receipt, errorType: .none, error: nil) } } } } } Our Questions: 1. Is it possible for Transaction.unfinished or Transaction.updates to return transactions that have already been finished? Specifically, if a transaction was successfully finished in a previous app launch, could it still be returned again during the next launch? 2. Are there any flaws in our current handling process? Our current sequence is: finish() → construct model → local save → report to server → delete after verification. Could this order lead to timing issues where StoreKit considers a transaction unfinished? 3. If we need your assistance in investigating specific user transaction records or logs, what key information should we provide? We greatly appreciate your support and look forward to your response to help us further optimize our transaction processing logic.

Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases &amp; renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve? observed on iOS 18.3.2 &amp; 16.7.10 thanks

I am testing sandbox subscribe but I always recieve DID_FAIL_TO_RENEW I try to create new sandbox account and clear purchase history but not work can anyone help?

Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred. The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user. We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server. Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service. Appreciate your help on this.

New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives. I really do not want to launch a new app without seeing functioning renewals in the sandbox. Is there somewhere else we are intended to seek assistance?

I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!

Hi, Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator. Our app offers a subscription plan with a 3-day free trial. We would like to simulate the following test scenarios: User cancels the subscription within the 3-day free trial period. User cancels the subscription after the 3-day free trial period. However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation. There is an option to refund the purchase, but we believe this is not the same as a cancellation. Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator? Thanks in advance!

We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!

Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks

Hello, I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2. The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information” When dismissing the alert, Xcode logs the following: Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3902 "No se ha podido realizar la compra" UserInfo={ NSLocalizedFailureReason=No se ha podido realizar la compra, client-environment-type=Sandbox, AMSServerErrorCode=3902, storefront-country-code=ESP } Test environment: App installed from Xcode on a real iPhone Logged in with a Sandbox Apple ID Using StoreKit 2 Promotional offer applied using: Product.PurchaseOption.promotionalOffer(_:compactJWS:) On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers The signature is generated using a Subscription Key Signed with ECDSA + SHA256 Uses the correct invisible separator (U+2063) The signature is validated locally using the derived public key and verifies correctly The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown. Given that: The offer is displayed correctly The purchase sheet shows the discounted price and duration The signature validates locally The error occurs only after confirming the purchase My question is: Is this a known limitation or issue with promotional offers in the Sandbox environment? Should promotional offers be tested exclusively via TestFlight instead of Sandbox? Any clarification would be greatly appreciated. Thank you!